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Renaissance Dallas Richardson Hotel

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900 E. Lookout Drive, Richardson, TX 75082
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Best prices for: 1 room 1 guest
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Renaissance Dallas Richardson Hotel
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283 Reviews from our TripAdvisor Community

Traveler rating
    141
    79
    42
    12
    9
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74
44
16
108
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Buffalo, New York
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is modern and easy to get to from Rt. 75. We had a room on the ninth floor which was clean and had plenty of space. Check-in was a breeze just inside the front entrance and without the typical "front desk" setup or mentality. There was considerable activity as they were hosting the Miss Texas contestants during our... More 

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Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Maria and the restaurant staff were excellent!!!!! We were in town to move and clean out my sister's apartment that recently passed away. Maria was so kind to us during our visit along with the ba staff and front desk. I referred a friend to the property for their family reunion!!! Five Star Customer Service!,,,

Was this review helpful? Yes 1
Loveland, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The room is clean and well kept. Basically what I have come to expect from a Renaissance. However, business travelers beware. If you get in late, they may close the hotel restaurant early. When I went to the front desk, they acknowledged it had closed early and shrugged directing me to the light menu for room service or nearby restaurants.... More 

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Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Brian B, I would like to thank you for taking time to share your honest feedback. Our goal at the hotel is to exceed every guest expectations with our friendliness, competence, cleanliness, great food and the service of our entire team. First, and foremost, I sincerely apologize for lack of exceptional customer service during your stay. We did not listen... More 

Murfreesboro
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First off the we decided to Valet and it was one of the highlights of the stay. All valets were quick and very friendly plus your car gets front of the hotel parking. I highly recommend for the extra $4 a day and some tips. They were extremely friendly at check in and had everything ready so check in took... More 

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Reston, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Renaissance in Richardson is full of professionality. My Girlfriend Kim, was there on a new job assignment for training. BTW she moved rooms for free because she needed a fridge' prior to her seeing or getting flowers. I sent her flowers, they made sure they were in the room. Small thing, but big things to me go a long... More 

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Brooklyn, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed at the Renaissance twice now for business and was very pleased with the hotel. The rooms are clean, gigantic and quiet. Very comfortable beds and a terrific shower. Their room service is excellent, and the food is better than you might expect. Really, the staff is terrific across the board. If you're not renting a car and are... More 

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Scottsdale, Arizona
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 27, 2015

I have stayed here on business several times and I always have a pleasant experience.The rooms and lobby are clean, the staff is friendly and the location is convenient. A few nights in the downstairs lobby/restaurant area there was a band which for me was just too loud for such a small area. I would have preferred softer, calming music... More 

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Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Maggie R Thank you so much for sharing your observations of your most recent stay. I am delighted to read that the rooms and lobby are clean, the staff is friendly and the location is convenient. We also appreciate your feedback in regards to the music selection in the lobby area. Your thoughts are valuable to our operation and we... More 

Garland, Texas
1 review
5 of 5 stars Reviewed May 27, 2015

I have stayed at this hotel several times during the last year and enjoyed each stay. The staff is friendly and helpful and the hotel is very pretty. The beds are really comfortable and the rooms have everything you need.

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Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 20, 2015

I have now been to the Renaissance Hotel in Richardson for two separate conferences. Both times the hotel was relatively easy to reach, the staff was very friendly, and the accommodations were comfortable and more than adequate. I would definitely recommend this hotel for any future business meeting or conference, large or small.

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Augusta, Georgia, United States
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 12, 2015

We stayed here for 2 nights in early May. The hotel looks to have been recently updated and was very clean and quiet. We had breakfast our first morning and the food and service was excellent. We had a room with a view of the busy highway and could not hear any sounds from the windows which must have been... More 

Was this review helpful? Yes 1
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