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Renaissance Dallas Richardson Hotel

4.0 of 5 900 E. Lookout Drive, Richardson, TX 75082
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Certificate of Excellence 2014
Renaissance Dallas Richardson Hotel
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Renaissance Dallas Richardson Hotel
Renaissance Dallas Richardson Hotel
Renaissance Dallas Richardson Hotel
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248 reviews from our community

Traveler rating
    117
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    40
    11
    8
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63
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Brunswick, New Jersey
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed here a couple of times and have enjoyed every single visit. The location is convenient, gym is outfitted and roomy, food is good and staffers are really welcoming. Parking, while not in the same building, is a short 30-60 seconds walk away, literally, so if it's raining and you don't have an umbrella you might as well... More 

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Denver, Colorado
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel provides the service and experience that I enjoy when travelling. They are always fantastic at checkin, very accomodating and always helpful. The hotel is in exellent condition, the rooms are very comfortable. I usually make it a point to stay here when I am visiting the area.

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Dallas, Texas
Top Contributor
60 reviews 60 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a 4-star hotel but provides less than many 2 or 3 star hotels. Wifi not included. Extra $16/day Breakfast not included. No happy hour. Breakfast or coffee only available from 6am - 10am daily. Really? Beautiful lobby but devoid of warmth or personality. Not central place to hang out. Room was average. This hotel needs to step up... More 

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Emily M, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Dear Kyran, Thank you for discovering the Renaissance Dallas Richardson Hotel & taking time out of your busy day to submit a review. Please be assured we have looked into your remarks and we are taking the necessary steps to ensure all of our guests are informed of our correct hours of operations of our outlets. We have many new... More 

Top Contributor
54 reviews 54 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Comfortable rooms. Inspite of being a busy property, the rooms were quiet and the staff was very friendly. It is quite a drive from the airport but it worked for me since I had some appointments nearby.

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Bartlesville, Oklahoma
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Concierge is very generous to help in anyway they can. One of my favorite hotels to stay when in the Dallas area. Atmosphere is really relaxing. The pool is indoors, heated and usable year round. It is right off 75 so easy on and off the highway.

Was this review helpful? Yes 2
Tulsa, Oklahoma
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice place to stay, we tried the café for a quick bite one afternoon, shared quesadillas that were very tasty. Enjoyed everything about this place until the soccer teams arrived on our third night. Not really the hotels fault, as the parents should have been somewhere nearby...no sign of them at all. These young boys were unsupervised and should have... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

Have stayed at this hotel several times and each time I am impressed by the excellent service in all areas of the hotel from valet to front desk to the excellent breakfast buffet to the happy greeting from the gift shop as you walk by. Everyone makes you feel as though you are a VIP. Happened to have an unfortunate... More 

Was this review helpful? Yes 1
San Antonio, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 3, 2014

I have to say this Hotel is really nice, but does not have mini fridge nor microwave in the room. It is very expensive and the room is a little let down after seeing the lobby and dinning rooms and bar. It is in a really good location next to many eaterys and shopping.

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Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Good afternoon Huge D, Thank you for being a guest of ours at the Renaissance Dallas Richardson Hotel & sharing your feedback about your recent experience! Although we do not offer microwaves & refrigerators in our standard guest rooms, we do have suites available that do offer these additional amenities. If we do not see you back in Richardson this... More 

Eugene, Oregon
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 26, 2014 via mobile

This hotel, like most Embassy Suites, has an open atrium design with a courtyard in the center and rooms surrounding. However, unlike the Embassy Suites, these are a single room with nothing but the entry door between your bed and the noise. The result is an extremely loud room. Forget about peace and quiet...better head to the bar and add... More 

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Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

First, and foremost, I sincerely apologize for lack of peace and noise free stay. As a valued guest, you come to expect a high level of cleanliness and quality wherever you stay as a loyal guest to the brand. We did not provide you with a comfortable stay and ensured to address your concerns with a sense of urgency and... More 

Tulsa, Oklahoma
Top Contributor
77 reviews 77 reviews
7 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed October 20, 2014

This is our third year taking the OU/Texas Heartland Flyer for the Red River Rivalry. This year my Daughter Ren helped carry the Oklahoma flag onto the game field. We chose the Renaissance because of its location next to the DART line. The staff was excellent on our check-in 10 October 2014, both friendly and professional. (I lost my names... More 

Was this review helpful? Yes 4
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Additional Information about Renaissance Dallas Richardson Hotel

Address: 900 E. Lookout Drive, Richardson, TX 75082
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:4 star — Renaissance Dallas Richardson Hotel 4*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Expedia, Priceline, Booking.com, Cheap Tickets, Orbitz, TripOnline SA, Odigeo and Tingo so you can book your Renaissance Dallas Richardson Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Richardson
Richardson Renaissance
Hotel Style:
#4 Family Hotel in Richardson
#5 Business Hotel in Richardson

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