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All 18 Richardson hotels

Renaissance Dallas Richardson Hotel

4.0 of 5 Hotel   |   900 E. Lookout Drive, Richardson, TX 75082
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Ranked #4 of 18 Hotels in Richardson
Certificate of Excellence 2014
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239 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulsa, Oklahoma
Top Contributor
62 reviews 62 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is our third year taking the OU/Texas Heartland Flyer for the Red River Rivalry. This year my Daughter Ren helped carry the Oklahoma flag onto the game field. We chose the Renaissance because of its location next to the DART line. The staff was excellent on our check-in 10 October 2014, both friendly and professional. (I lost my names... More

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1 review
3 of 5 stars Reviewed yesterday NEW

Pros: *Super nice, very professional staff. *Beautiful atrium--just gorgeous at night. *Extremely attentive to our needs. *Understanding valet. *Coffee in room. Score! *Quiet, was able to get restful sleep. (one night w/about 15 min of noise in hall or next room after bar time, not the hotel's fault, and to be expected Memorial Day weekend) *Yummy crab cakes. *Good location--close... More

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Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

ItalianGrrl I would like to thank you for taking time to share your feedback from your hotel stay with us. Our goal at the hotel is to exceed your expectations with our friendliness, competence, cleanliness, great food and the service of our entire team. First, and foremost, I sincerely apologize for several challenges you mentioned during your stay. As a... More

Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed here twice in October 2014 because my grandfather is ill. It's not easy to be visiting a relative who's sick and having a nice place to sleep is a big help. Renassance did not let me down. From minute one you're treated well. From being greeted at the door to a bottle of water at check in. The... More

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Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Thank you for sharing the positive feedback with us. We are delighted to learn our staff went above and beyond to make your stay a memorable one. More

Arkansas, United States
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked a king room for a great price for a last minute trip to Dallas. The room was nice, clean, and the bed was comfortable. The problem was with the fee for parking, wifi, etc.I am a former resident of Dallas, and it is ridiculous to charge $15-19 per day for parking in a hotel in Richardson. I would... More

Was this review helpful? Yes 2
Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Good afternoon Kelly H, Thank you for taking the time to share your experience over this past weekend with the Renaissnace Dallas Richardson Hotel! Our ambassadors strive to ensure all of our guests are 100% satisfied with their entire stay. We truly apologize for the inconvenience of not having parking or internet included in your rate. However, in order to... More

Bryan, Texas
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a great hotel for our family of 3. We like to get a suite so our daughter can have her own room. The suites are nice for the price. The only bad thing was that we got a handicap accessible room which meant no tub, which made bathing a 2 year old fun. The room was very clean.... More

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Destin, Florida
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff is exceptional - from the front desk to the 12th floor concierges lounge - to the in house restaurant, the staff was amazing. Breakfast had healthy choices and the ‘evening snack’ could be dinner. My room was clean – the in room coffee maker provided a couple of cups of decent coffee before I headed out to the concierges... More

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Senior Contributor
24 reviews 24 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really liked this hotel, I wish I would have been able to stay for more than 1 night. I was looking for a hotel outside of the city so I wouldn't have to mess with a lot of traffic in the morning. This one fit the bill. It's either a newer hotel, or it's just really really well maintained.... More

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San Antonio, Texas
Top Contributor
136 reviews 136 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 14, 2014

hotel was great, very nice and clean. Lobby was very spacious and restaurants looked nice, but we chose to eat out...however, you'll need a car, hotel is not walkable to anything. Front desk staff was helpful

Was this review helpful? Yes 2
Houston, Texas
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 2, 2014

Place was clean, well appointed, and service was excellent. All of the employees were friendly, fast, courteous, and willing to help. My complaints seem to be centered around Marriotts in general. Internet was not included, and expensive (I am gold, so not an issue, but others should be aware) - and parking was $15/night. I knew it in advance -... More

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Santa Clara, California
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 1, 2014

So at the end of my trip, I decided to return to Dallas to see some friends before catching my plane home. I stayed at the hotel primarily because it was central to where all my friend are and had a great rate of $80/night. Again, I'm a platinum, so i do get some special treatment, but this hotel is... More

Was this review helpful? Yes 1
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Additional Information about Renaissance Dallas Richardson Hotel

Address: 900 E. Lookout Drive, Richardson, TX 75082
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Dallas Richardson Hotel 4*
Number of rooms: 294
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Also Known As:
Renaissance Richardson
Richardson Renaissance

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