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Renaissance Dallas Richardson Hotel

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900 E. Lookout Drive, Richardson, TX 75082
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Renaissance Dallas Richardson Hotel
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Renaissance Dallas Richardson Hotel
Renaissance Dallas Richardson Hotel
Renaissance Dallas Richardson Hotel
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271 reviews from our community

Traveler rating
    134
    76
    40
    12
    9
See reviews for
70
43
16
101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall, a great experience for the price we paid (AAA price of $104/night, including internet, breakfast for 2, and free self parking). Lovely lobby and pool area, breakfast staff and food were excellent, hotel staff was extremely accommodating. They very quickly brought us extra pillows and a foldaway bed on request. On the downside, our safe didn't work, the bathtub... More 

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Omaha,NE
Top Contributor
55 reviews 55 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

The Bride and Groom chose wisely for their Wedding Guests. Great location, outstanding facility. Hotel is open with very nice aesthetics and kept up. Rooms are spacious and very clean. Beds are very comfortable. If you are planning a trip to Richardson or Plano, Texas do consider The Renaissance. If you like breakfast, the morning buffet is terrific.

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I won't be staying at this hotel again because of the noise. The structure of the hotel is roughly 10 stories of rooms in a horse-shoe shape set around an enclosed atrium with the restaurant and lobby on the ground floor and other facilities such as the gym set off/below that. I got a room on the second floor and... More 

Was this review helpful? Yes 3
Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

I would like to thank you for taking time to fill out our guest survey after your last stay with us. Our goal at the hotel is to exceed your expectations with our friendliness, competence, cleanliness, great food and the service of our entire team. We noticed you rated several of our services less than a “9 or 10” which... More 

Dallas, Texas
Top Contributor
84 reviews 84 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed last night due to ice storm here in Dallas and needed to be close to work since we have essential jobs and not showing up due to weather would be bad for the community. The early evening valet was a great gentleman. His partner can best be described using words not suitable for a public review. As I was... More 

Was this review helpful? Yes 4
Harker Heights, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Last weekend my fraternity Alpha Phi Alpha had a convention. I wanted to say that my stay was outstanding. This was my first time at a Renaissance hotel and it was trully a remarkable experience. There are a couple of people I would like to thank by name. From the momment I walked up to door I was greeted by... More 

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New England
Top Contributor
134 reviews 134 reviews
27 hotel reviews
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed February 18, 2015

In the area for a wedding we chose this hotel for its location and amenities. From the moment we stepped inside we felt like royalty in this beautiful hotel. We were immediately impressed by the spacious and bright lobby area with open plan restaurant, bar and seating areas. We also loved the glass backed elevators and the huge atrium effect... More 

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
55 reviews 55 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 18, 2015

Traveling at least once or twice a month, I've had the opportunity to stay at multiple Renaissance properties and each and every time has been a positive experience. Clean, modern and spacious accommodations; ample support for large multi-day conferences; quality in-house dining options; friendly and courteous staff; and prime property locations. I've come to really appreciate Renaissance and have grown... More 

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Los Angeles, California
Top Contributor
93 reviews 93 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 17, 2015

There is no doubt that this is a corporate hotel, but the service was boutique despite its' volume. The bed is comfortable, room is clean & they had Aveda products(awesome). The service was excellent, everyone was super friendly and welcoming from the front door to the restaurant. I noticed the wait staff at the restaurant knew a lot of the... More 

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Texas
Top Contributor
64 reviews 64 reviews
34 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed February 16, 2015

As always, stay was great just like the other times. Checkin was a breeze. All staff encountered was amazingly great and friendly, from valet to room service to the front desk. Room was clean and bed comfortable. Room service/food was good. Will come back again.

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Akron, Ohio
Senior Contributor
35 reviews 35 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

We stayed here just for fun. It is literally right but the rail so we could hop on and go to either plano or into Dallas. We didn't even need to drive. It was Immaculate. Staff was professional and friendly.

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