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All 18 Richardson hotels

Renaissance Dallas Richardson Hotel

4.0 of 5 Hotel   |   900 E. Lookout Drive, Richardson, TX 75082
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76%
Ranked #4 of 18 hotels in Richardson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Monae1973
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221 people have reviewed this hotel

Traveler rating
    101
    68
    37
    8
    7
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55
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I came here for a national convention for my company. And they have done a great job accommodating our large group! Sonia our waiter for breakfast has been so awesome! I would stay here again and tell people about this place!

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Fort Worth, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

My volunteer organization used the facility as our headquarters during our event. In my 30+ years of involvement with my organization we have used eight different hotels as our headquarters. This is definitely the best experience involving my volunteer work I have had. Emily and Chase were both wonderful at the front desk. Marc with a/v was very helpful with... More

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New Orleans, Louisiana
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Anytime I come to Richardson for work, I always stay here. They accept pets which is a plus in my book. The staff is exceptionally friendly from Emily at the front desk, to Joyce in the Concierge. These are 2 of the nicest people you will ever meet at that hotel. In addition, they have the best waffles in the... More

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Texas
Top Contributor
52 reviews 52 reviews
3 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our daughter was competing in the Miss Texas Pageant at the Eisemann Center right next door, so we stayed at the Renaissance twice, once for the Spring Meeting and now for the actual Miss Texas Pageant itself. The hotel is nicely designed with a huge atrium that all rooms share. Rooms are typical of nicer, but not upscale, hotels. The... More

Was this review helpful? Yes 1
Midland, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights in a Junior suite. The room was pleasant, clean and the air conditioner, which in most hotels is noisy and doesn't circulate very well, was superb. The management and staff were very accommodating and went out of their way to help us even though they had Miss Texas Pageant going on and a large... More

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Fort Worth, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed overnight to attend grand daughter's dance recital at the Eismann Center. Beautiful hotel and great service. Very reasonably priced . Only criticism is that food menu is fairly limited. I definitely will stay again.

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Lawton, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 25, 2014

We're checking out tomorrow morning after spending 5 nights here for a dance convention. We booked a club-level access suite to accommodate six people. The suite gave us plenty of room to spread out, and it was cleaned well throughout our stay. The front desk staff and housekeeping staff were fantastic and responded to requests immediately. Our biggest disappointment was... More

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Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Good Evening mamap90, Thank you so much for sharing your observations and feedback regarding your stay at the Renaissance Richardson Hotel. In reading your comments, you shared several service challenges with the lack of access to our club lounge, valet service and breakfast coupons enough to accommodate your family. I understand your frustrations and want to offer you my sincere... More

Plano, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 17, 2014

We stayed here recently one night for my daughter's dance recital next door to the Eisemann Center where the recital was held. This was very convenient. We booked two rooms, one for my mother and one for my daughter and myself. They charged $15 for overnight parking in the garage next door which we thought was high if to be... More

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Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Good morning Aghorn, We are so excited you and your family chose the Renaissance Dallas Richardson Hotel for your recent stay during your daughter's dance recital at the Eisemann Center! Our entire ambassador teams goal is to treat each & every guest as if their the only guest at our hotel to show you how much we truly care about... More

Texas
Top Contributor
61 reviews 61 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 17, 2014

whiile to staff is helpful and the executive lounge is a nice perk if you qualify, the rooms are dated decor, beds are decent, covered parking semi attached. did not eat there. if you need a place to stay and arent worried about decor and you need to be close to the Richardson telecom corridor this will do. price point... More

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Emily M, Front Office Manager at Renaissance Dallas Richardson Hotel, responded to this review

Good morning John K, We would like to thank you for taking the time to share your experience with your recent stay at the Renaissnace Dallas Richardson Hotel! Our goal is to exceed the expectations of all of our guests with our friendly service, a clean home away from home & making your stay a memorable experience! You will be... More

Plano, Texas
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 10, 2014

We stayed here to have the convenience of a room during our daughter's dance rehearsals and recital in the adjacent Eisemann center. When you look at the hotel from the outside, there's a cool dancing fountain outside, a nice valet ramp, and it fits in with the somewhat modern décor of the performing arts center and surrounding buildings. But then... More

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Tal S, Manager at Renaissance Dallas Richardson Hotel, responded to this review

Good Afternoon Canadianarthur Thank you for taking the time to share your observations and feedback about the hotel. We really appreciate the opportunity to learn from your experience. Our commitment to customer service begin with a mindset of on-going improvement. You shared valuable observations about the hotel condition and the local area of our hotel. We apologize we did not... More

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Additional Information about Renaissance Dallas Richardson Hotel

Address: 900 E. Lookout Drive, Richardson, TX 75082
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Dallas Richardson Hotel 4*
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Also Known As:
Renaissance Richardson
Richardson Renaissance

74 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Richardson #5 Family Hotel in Richardson
Hotel Class
Official Description (provided by the hotel)
Renaissance Dallas Richardson Hotel located right off of Hwy 75 North bound at the Galatyn Park (DART rail)exit and next to The Eisemann Center. Right in the center of the Richardson telecom corridor. Modern ecletic decor featuring hand blown glass work by atrist Jim Bowman. AAA Four Diamond Hotel with all of the expected amenities and services of a Renaissance. A warm Texas hospitality through out the hotel and expert Navigators to help you to "Live Life To Discover." ... more   less 
Number of rooms
294

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