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All 18 Richardson hotels

HYATT house Dallas/Richardson

3.0 of 5 Hotel   |   2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
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Ranked #8 of 18 Hotels in Richardson
A recent review
3 of 5 stars reviewed 1 week ago
Jaime L Dallas, Texas
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103 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We usually stay at the other Hyatt House locations in the Metroplex. Those have been remodeled and updated. This one is currently being upgraded. So, the furniture is a bit outdated and worn and the beds are not as comfortable as usual Hyatt beds. Also affects lobby for check in and breakfast room. Still a great deal and quality is... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you so much for spending your time to share your experience and kind feedback on your recent stay. We greatly value opinions from loyal HYATT house guests such as yourself. We are so glad that you enjoyed the value of our rooms and the quality of our property. We too are looking forward to completing renovation late October 2014... More

Belmont, Massachusetts
Top Contributor
58 reviews 58 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We found ourselves in the north Dallas suburb of Richardson for a wedding, and the bride's family chose this hotel for wedding guests. There's a small main building with the registration desk and the breakfast room; three or four separate two-story buildings with the hotel rooms are all nearby. There is a small pool and a basketball court. Advantage: each... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for spending your time to give us such kind feedback on your recent stay. It’s pleasing that you enjoyed your room and the fully stocked kitchen that is included in every suite. We are also happy that you had a great experience with the customer service from our staff and will definitely pass along your kind words. We... More

Ahmedabad
1 review
1 of 5 stars Reviewed 1 week ago

My room had two very large bugs crawling around. The chair for desk was damaged and filthy but was replaced once I contacted hotel staff. When I complained front desk, they tried to justify by saying it is due to renovation. They had moved breakfast room due to renovation but there were no proper signs (it said it is upstairs... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share your experience of your stay at our hotel. We are very pleased to hear that the staff was able to find a suitable replacement for your office chair. At the next Front Desk staff meeting, we will be bringing up and critiquing the way in which the staff handled the situation.... More

1 review
3 of 5 stars Reviewed 4 weeks ago

Very comfortable room, Love the couch/lounger, very relaxing. The bed was comfortable as always, the bathrooms are very small, but this is the same at Hyatt places as well. I liked the big closet and the separate sleeping sitting room with door, it makes it great for putting a baby down to nap ! The breakfast was great, attractive appearance,... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thanks so much for taking the time to comment on your stay at our hotel. We are glad to hear your positive feedback about large size of the rooms, the comfortable beds, and the complimentary breakfast buffet. We will of course pass along your kind words to the breakfast staff. Also, your comments concerning the lack of security and knocking-before-entering... More

Midland, Texas
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We are staying at the Hyatt House Richardson for a soccer tournament in the Dallas area. I know extended stay hotels are usually not as nice as I would like, but this tournament picked our hotel for us. This place is more if an apartment style complex than a hotel. The beds are hard as a rock, the towels feel... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share your experience of your stay at our hotel. We are very pleased to hear your positive feedback about the friendliness of our staff and will of course pass this along to them. Also, your comments concerning the condition of the hotel are taken very seriously and will be communicated to our... More

Chicago, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2014

I love staying here when I travel to Richardson for work because I like having the comforts of home (ie. a full kitchen and laundry facilities). It's not luxurious, but it's clean and cost effective. The rooms are spacious and fairly quiet.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

I am so happy to hear about your enjoyable experience while staying with us. I hope you have the opportunity to visit again very soon. It was pleasing to hear that the housekeeping staff kept your room clean and we will of course pass along these kind words to them. We are glad to hear you enjoyed the kitchens we... More

walnut, United States
1 review
5 of 5 stars Reviewed August 18, 2014

My son attends UTD which is only less than 2.5 miles away from the hotel. The rooms are clean, breakfast is quick and easy, and the location is close to everything. This is the third time I stayed at the Richardson Hyatt

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you so much for spending your time to share your experience and kind feedback on your recent stay. We are so glad that you remarked on the cleanliness of our rooms and of course we have passed this on to our housekeeping staff. We are also happy that you enjoyed the ease of our complimentary breakfast. Thank you again... More

Irving, United States
1 review
5 of 5 stars Reviewed August 12, 2014

Very nice place especially for an extended stay. This was our first stay at Hyatt House, we usually stay at Hyatt Place. Would choose Hyatt House again esp if needing to stay on a budget and planned to cook instead of eat out.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for spending the time to give us such kind feedback on your recent stay. It is pleasing to read how you enjoyed the value of our hotel as well as the fully stocked kitchen that comes standard in every room. We take pride in impressing guests who have never stayed at a HYATT house before and are glad... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed August 12, 2014

upgrades in progress; much to go; dining area needs to be expanded (the one used for breakfast buffet); lounge and Dining room/restaurant(?) in progress; benefit of the doubt given, at this time, to Hyatt; final eval pending completion of efforts initiated/planned/forecasted.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share your experience of your stay at our hotel. We very much appreciate your patience as we prepare for a full hotel renovation to begin at the end of this month. It would be our pleasure to welcome you again and show you the improvements we have made to the property when... More

Houston, Texas
1 review
4 of 5 stars Reviewed August 5, 2014

I checked in to a clean room. Loved the full size refridgerator and the kitchette area too. I also like the fact that you can swing the TV to view from the front on the bed area. One negative I had I was on the 1st floor and apparently there were young children above me and they were running all... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you so much for spending your time to share your experience and kind feedback on your recent stay. We are so glad that you enjoyed the full kitchen and adjustable TV that comes standard in every one of our rooms. Sometimes the little things like that can make all the difference in your stay. I want to apologize for... More

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Additional Information about HYATT house Dallas/Richardson

Address: 2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Dallas/Richardson 3*
Number of rooms: 130
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Also Known As:
Hyatt Summerfield Suites Dallas/Richardson Hotel Richardson
Hyatt Summerfield Suites Richardson
Summerfield Suites Richardson
Hyatt Richardson
Richardson Hyatt
Richardson Summerfield Suites

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