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All 18 Richardson hotels

HYATT house Dallas/Richardson

3.0 of 5 Hotel   |   2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
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HYATT house Dallas/Richardson
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68%
Ranked #7 of 18 hotels in Richardson
A recent review
5 of 5 stars reviewed 1 week ago
jplos000 Stillwater
  • Reviews (83)
  • Photos (27)
  • Amenities
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  • Room tips (18)
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83 people have reviewed this hotel

Traveler rating
    35
    23
    14
    3
    8
See reviews for
27
8
10
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • English first
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English first
Stillwater
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a pleasant surprise. The small kitchen had a stovetop, microwave, full refrigerator, and sink. The room was large and clean. The beds were comfortable. It was very quiet. Easy to get on and off interstate 75. I would most definitely stay at a Hyatt House again!

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you so much for spending your time to share your experience and kind feedback on your recent stay. We always strive to surprise and delight our guests! We are so glad that you enjoyed the large size of our rooms and our comfortable beds. Not every guest uses the kitchen that is standard for every room but it's nice... More

Durant, United States
1 review
4 of 5 stars Reviewed 1 week ago

Was very happy with our stay, received a great rate and a great stay. The evening social Mon. - Thurs. was very nice, had snacks and pizza along with soda fountain, beer on tap and red wine. Room was nice and clean, bed was comfy, had a full kitchenette but, didn't use anything but the full-size fridge (Even had an... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for spending your time to give us such kind feedback on your recent stay. It’s pleasing that you enjoyed your room and the location of our hotel. We are also happy that you appreciate the complimentary Evening Social and the appetizers and drinks we serve with it. We look forward to welcoming you again during your next stay... More

Houston, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

They were overbooked, did pay for an inferior night at a hotel down the street; however, not very sympathetic i had to leave my conference and switch back to the Hyatt House. The other Hotel was not great. Wish they would have called to let me know they would have a room for my second night.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking the time to comment on your stay at our hotel. It is always regrettable when unforeseeable circumstances arise that leave us oversold on rooms. We take every precaution to try and prevent this from happening but sometimes it is out of our control. I apologize for the unsatisfactory condition of the other hotel and... More

Richardson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed for a long weekend with my daughter and 16 month old grandson. Nice breakfast. Pool area is nice and easily accessible, very clean. Laundry room and gym in our building was nice as well. Good parking and restaurants nearby. Accomodated our request for late checkout so we could use the pool before checking out.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for spending the time to give us such kind feedback on your recent stay. It is pleasing to read how you enjoyed the complimentary breakfast buffet as well as the other amenities we offer at our hotel. I'm so glad to hear we could give you a late checkout so you and the kids could take one last... More

Austin, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

On the positive side, the room was clean with nice amenities like a refrigerator/dishwasher/plates, silverware/TV (cable was okay). Breakfast was good; nice variety of food. On the negative side, the front desk person was difficult to understand and did not know how to give directions to local places--the internet service in the business center was awful! Also,we were given a... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thanks so much for taking the time to comment on your stay at our hotel. We are glad to hear your positive feedback about the cleanliness of our facility, the variety of the breakfast buffet, and the amenities offered. We always like hearing what parts of your stay that you enjoyed most. Also, your comments concerning the internet service and... More

Richardson, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent services... Helpful Staff... Great complimentary Breakfast and evening Socials.. Very useful complimentary Shuttle service which runs every 30 min.. Excellent rooms and room service.. Everything is run smoothly.. Highly recommended.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

I am so happy to hear about your enjoyable experience while staying with us. I hope you have the opportunity to visit again very soon. It was pleasing to hear that the staff was helpful and we will of course pass along these kind words to them. We are glad to hear you enjoyed the complimentary Breakfast Buffet and Evening... More

Richardson, Texas
1 review
2 of 5 stars Reviewed 4 weeks ago

cockraoches, shabby furniture, weak internet This is a subtandard room for a HYatt property. Old and furniture is pealing plastic cover, cockroach running under coffee pot, The people are very plesant but little is being done on building maintenance. The internet connections is terrible!

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share your experience of your stay at our hotel. We are very pleased to hear your positive feedback about the friendliness of our staff and will of course pass this along to them. Also, your comments concerning the condition of the hotel are taken very seriously and will be communicated to our... More

Houston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were in town for a wedding. The block that was reserved at the Hyatt Place was full so the customer service rep, booked us at the Hyatt House right away, without having to transfer us to another rep. I was worried that we would be far from the venue, but we ended up being closer than the other hotel!... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for spending the time to give us feedback on your recent stay. We are so glad to hear that you had to be transferred to our hotel. We pride ourselves on surprising and delighting new guests whenever possible. It is pleasing to read your comments on the overall cleanliness of our hotel and about our helpful and friendly... More

Dallas, Texas
2 reviews
3 of 5 stars Reviewed June 5, 2014

I have not had much experience with Hyatt properties, but during my recent 2 week's stay here (during my relocation to Dallas), I would say I was surprised to see the quality (or the lack of it) at this place. Cleanliness, and daily breakfast was as per standard. However, the room that we stayed in, had a work table and... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share the experience of your stay at our hotel. We are very pleased to hear that you enjoyed the daily breakfast buffet and that the overall cleanliness of the hotel met your standards. However, I am deeply distressed to hear about your troubles with the shuttle service. We strive to make sure... More

Dallas, United States
1 review
5 of 5 stars Reviewed June 3, 2014

From the moment I stepped through the threshold, and throughout the duration of my visit, Hyatt House Richardson/Plano rolled out the red carpet experience for me. The spacious, room, breakfast, dinner, free WiFi, complimentary WiFi, and last but not least the PHENOMENAL customer service puts this establishment in everyone else's dust!! This is a definite "MUST GO"!!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you so much for spending your time to share your experience and kind feedback on your recent stay. We are so glad that you remarked on the large size of our rooms and that you noticed our friendly and helpful staff. Of course we have passed this on to our employees. We are also happy that you enjoyed the... More

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Additional Information about HYATT house Dallas/Richardson

Address: 2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Dallas/Richardson 3*
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Also Known As:
Hyatt Summerfield Suites Dallas/Richardson Hotel Richardson
Hyatt Summerfield Suites Richardson
Summerfield Suites Richardson
Hyatt Richardson
Richardson Hyatt
Richardson Summerfield Suites

27 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Richardson
Hotel Class
Number of rooms
130

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