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HYATT house Dallas/Richardson

3.0 of 5 2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
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HYATT house Dallas/Richardson
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HYATT house Dallas/Richardson
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115 reviews from our community

Traveler rating
    43
    35
    20
    7
    10
See reviews for
39
13
13
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati
Top Contributor
93 reviews 93 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel many times over the last year, multiple nights at a stay. My previous reviews have been honestly glowing - good location, easy access, clean, friendly staff. But that seems to have changed the last two times I've stayed here. Construction has been been ongoing in the reservations lobby, breakfast area and in Building 4 to... More 

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I know that Hyatt is a good reputable brand hotel, but I was unsure of how our room would turn out because it was at such a great rate during Thanksgiving where everyone else was over $100. The room was awesome, big, plenty of space, and extra ammenities. It was very clean, the staff was friendly and very courteous. I... More 

Review collected in partnership with Hyatt Hotels

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League City
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This is my fifth stay at this location and I will continue staying here when I visit my children attending the University of Dallas. We occasionally bring the family dog along on the trip and the hotel makes traveling with a pet a low stress event. The front desk staff are friendly, knowledgeable about the area, and are willing to... More 

Review collected in partnership with Hyatt Hotels

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Dallas, Texas
1 review
4 of 5 stars Reviewed November 7, 2014

I really love this hotel and whenever I visit Dallas Richardson, I prefer to stay here for peaceful greenery environment. But I wanted to comment on internet speed. Its worse and if you wanted to experience poor quality of WiFi you must visit this hotel. :P Apart from this I have no complaints at all. Yeah currently it is under... More 

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Haifa, Israel
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 2, 2014

I have visited the hotel while it was under renovation and there was no proper lobby, and proper place for breakfast, this makes the experience somewhat not so pleasant as it looks like they should have waited with opening the hotel. Mainly the breakfast area, where they have turned a room into a dining place, very crowded and doesn't give... More 

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Weiden, Bayern, Germany
Top Contributor
53 reviews 53 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 23, 2014

I was a bit concerned due to others poor reviews, I really worried about the stay and conditions there. Obviously, super sensitive and critical guests wrote those reviews as things were fine. Breakfast set up was good as well as reception. I am touchy about things being clean and they were. Super nice guy at reception every evening. The only... More 

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Manipal, India
1 review
3 of 5 stars Reviewed October 21, 2014

Average and satisfactory.. Need more options(veg) for breakfast and need complimentary laundry facility. If these things can be provided, I would say good value for Money.Overall good rooms and good shuttle services.

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Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share your experience at our hotel. We are very pleased to hear your positive feedback about our suites and our complimentary area shuttle service. It would be our pleasure to welcome you again after our renovation and show you the improvements we have made to the property based on the suggestions of... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed October 9, 2014

it is good hotel with clean rooms , they have good internet connectivity , providing complementary daily shuttle to the office / morning and evening breakfast. very close to the top IT/Telecom companies . cooperative staff.

Review collected in partnership with Hyatt Hotels

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Fort Worth
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 7, 2014

Under renovation, however room was quiet and restful. Heard pets and others in hall but not in room. Building had not elevator, but was not a problem for us. Gas grill available at pool. Breakfast was slightly above average in variety and quality. Not close (walkable) to any transit. Must have car.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for spending the time to give us such kind feedback on your recent stay at the HYATT house Dallas/Richardson. It is pleasing to read how you enjoyed the complimentary breakfast buffet as well as the other amenities we offer at our hotel. I would also like to note that our complimentary hotel shuttle can take you anywhere within... More 

Maastricht, The Netherlands
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 3, 2014

Even though the staff is nice, the hotel is under renovation and therefore: Reception is in a small, uninviting corridor, Rooms are not clean and furniture is old and shabby, Breakfast is in a small claustrophobic room, The overall feeling is uncomfortable and poor. Hopefully after the renovation this will all get fixed, in the meantime I would not recommend... More 

Was this review helpful? Yes 2
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thanks so much for taking time to share your experience of your stay at our hotel. We are very pleased to hear your positive feedback about the friendliness of our staff and will of course pass this along to them. Also, your comments concerning the condition of the hotel are taken very seriously and will be communicated to our headquarters.... More 

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Additional Information about HYATT house Dallas/Richardson

Address: 2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Dallas/Richardson 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Dallas/Richardson Hotel Richardson
Hyatt Summerfield Suites Richardson
Summerfield Suites Richardson
Hyatt Richardson
Richardson Hyatt
Richardson Summerfield Suites

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