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All 18 Richardson hotels

HYATT house Dallas/Richardson

3.0 of 5 Hotel   |   2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
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HYATT house Dallas/Richardson
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68%
Ranked #9 of 18 hotels in Richardson
A recent review
4 of 5 stars reviewed 2 days ago
Cincybearcatfan Cincinnati
  • Reviews (88)
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88 people have reviewed this hotel

Traveler rating
    36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Cincinnati
Top Contributor
79 reviews 79 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Located just off of the North Central Expressway in Richardson, Texas, this place is well worth the very reasonable fee. The rooms are spacious and well lit. Very comfortable king size bed, large screen TV, large sofa with ottoman. The work space is well lit. The kitchen is well stocked with utensils and dishes for your use. Despite being adjacent... More

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Washburn, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff is very helpful and friendly The rooms have everything you could need ,refrigerator ,stove ,microwave ,sink ,dishwasher ,dishes, couch , desk TV ,internet breakfast is good pool was nice and clean great location

Review collected in partnership with Hyatt Hotels

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Lansing, Michigan
1 review
2 of 5 stars Reviewed 1 week ago

Hyatt never give you the room you reserved. If you booked king they will hand you a double bed, if you book a normal room they will give you a handicap room. and then they argue with you. The worst customer service and always misleading. In my case they gave me a handicap room and told me they don't have... More

Review collected in partnership with Hyatt Hotels

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Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking the time to comment on your stay at our hotel. It is always regrettable when a lack of communication results in the wrong room type being reserved. This was the case with your reservation as we originally checked you in to the room type that was reserved by your travel agency. Thankfully, we were... More

San Antonio Tx
1 review
3 of 5 stars Reviewed 2 weeks ago

The rooms are dated but clean. Not very well laid out when it comes to the bathroom location in the one bedroom. Beds need larger pillows. At least on king size bed. Kitchen is tiny not really any room to eat let alone prepare food.

Review collected in partnership with Hyatt Hotels

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Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share your experience at our hotel. We are very pleased to hear your positive feedback about the friendliness of our staff and will of course pass this along to them. Also, your comments concerning the condition of the hotel are taken very seriously and will be communicated to our headquarters. We would... More

Stillwater
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a pleasant surprise. The small kitchen had a stovetop, microwave, full refrigerator, and sink. The room was large and clean. The beds were comfortable. It was very quiet. Easy to get on and off interstate 75. I would most definitely stay at a Hyatt House again!

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you so much for spending your time to share your experience and kind feedback on your recent stay. We always strive to surprise and delight our guests! We are so glad that you enjoyed the large size of our rooms and our comfortable beds. Not every guest uses the kitchen that is standard for every room but it's nice... More

Durant, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Was very happy with our stay, received a great rate and a great stay. The evening social Mon. - Thurs. was very nice, had snacks and pizza along with soda fountain, beer on tap and red wine. Room was nice and clean, bed was comfy, had a full kitchenette but, didn't use anything but the full-size fridge (Even had an... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for spending your time to give us such kind feedback on your recent stay. It’s pleasing that you enjoyed your room and the location of our hotel. We are also happy that you appreciate the complimentary Evening Social and the appetizers and drinks we serve with it. We look forward to welcoming you again during your next stay... More

Houston, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

They were overbooked, did pay for an inferior night at a hotel down the street; however, not very sympathetic i had to leave my conference and switch back to the Hyatt House. The other Hotel was not great. Wish they would have called to let me know they would have a room for my second night.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking the time to comment on your stay at our hotel. It is always regrettable when unforeseeable circumstances arise that leave us oversold on rooms. We take every precaution to try and prevent this from happening but sometimes it is out of our control. I apologize for the unsatisfactory condition of the other hotel and... More

Richardson, United States
1 review
5 of 5 stars Reviewed June 18, 2014

Stayed for a long weekend with my daughter and 16 month old grandson. Nice breakfast. Pool area is nice and easily accessible, very clean. Laundry room and gym in our building was nice as well. Good parking and restaurants nearby. Accomodated our request for late checkout so we could use the pool before checking out.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for spending the time to give us such kind feedback on your recent stay. It is pleasing to read how you enjoyed the complimentary breakfast buffet as well as the other amenities we offer at our hotel. I'm so glad to hear we could give you a late checkout so you and the kids could take one last... More

Austin, Texas
1 review
3 of 5 stars Reviewed June 18, 2014

On the positive side, the room was clean with nice amenities like a refrigerator/dishwasher/plates, silverware/TV (cable was okay). Breakfast was good; nice variety of food. On the negative side, the front desk person was difficult to understand and did not know how to give directions to local places--the internet service in the business center was awful! Also,we were given a... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thanks so much for taking the time to comment on your stay at our hotel. We are glad to hear your positive feedback about the cleanliness of our facility, the variety of the breakfast buffet, and the amenities offered. We always like hearing what parts of your stay that you enjoyed most. Also, your comments concerning the internet service and... More

Richardson, United States
1 review
5 of 5 stars Reviewed June 13, 2014

Excellent services... Helpful Staff... Great complimentary Breakfast and evening Socials.. Very useful complimentary Shuttle service which runs every 30 min.. Excellent rooms and room service.. Everything is run smoothly.. Highly recommended.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

I am so happy to hear about your enjoyable experience while staying with us. I hope you have the opportunity to visit again very soon. It was pleasing to hear that the staff was helpful and we will of course pass along these kind words to them. We are glad to hear you enjoyed the complimentary Breakfast Buffet and Evening... More

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Additional Information about HYATT house Dallas/Richardson

Address: 2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Dallas/Richardson 3*
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Also Known As:
Hyatt Summerfield Suites Dallas/Richardson Hotel Richardson
Hyatt Summerfield Suites Richardson
Summerfield Suites Richardson
Hyatt Richardson
Richardson Hyatt
Richardson Summerfield Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
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Number of rooms
130

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