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HYATT house Dallas/Richardson

3.0 of 5 2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
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HYATT house Dallas/Richardson
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HYATT house Dallas/Richardson
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107 reviews from our community

Traveler rating
    41
    32
    18
    6
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Fort Worth
2 reviews
4 of 5 stars Reviewed 1 week ago

Under renovation, however room was quiet and restful. Heard pets and others in hall but not in room. Building had not elevator, but was not a problem for us. Gas grill available at pool. Breakfast was slightly above average in variety and quality. Not close (walkable) to any transit. Must have car.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for spending the time to give us such kind feedback on your recent stay at the HYATT house Dallas/Richardson. It is pleasing to read how you enjoyed the complimentary breakfast buffet as well as the other amenities we offer at our hotel. I would also like to note that our complimentary hotel shuttle can take you anywhere within... More

Maastricht, The Netherlands
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Even though the staff is nice, the hotel is under renovation and therefore: Reception is in a small, uninviting corridor, Rooms are not clean and furniture is old and shabby, Breakfast is in a small claustrophobic room, The overall feeling is uncomfortable and poor. Hopefully after the renovation this will all get fixed, in the meantime I would not recommend... More

Was this review helpful? Yes 1
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thanks so much for taking time to share your experience of your stay at our hotel. We are very pleased to hear your positive feedback about the friendliness of our staff and will of course pass this along to them. Also, your comments concerning the condition of the hotel are taken very seriously and will be communicated to our headquarters.... More

Middleton WI
Top Contributor
65 reviews 65 reviews
44 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Based on the reviews I read, I thought this hotel was going to be great. It wasn't. I understand they are going through a remodeling but everything about this place was bad. It has a musty smell, feels dirty, the room is small, furniture is shabby, the breakfast is being served in a room that is not meant for this... More

Was this review helpful? Yes 2
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share your experience of your stay at our hotel. Your comments concerning the condition of the hotel are taken very seriously and will be communicated to our headquarters. We apologize for any inconvenience while we renovate and update the property. It would be our pleasure to welcome you again and show you... More

United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Suites provide adequate space to feel comfortable. I have always been happy with the two bedroom quite for not much more money that a regular room. Needs to be updated but a portion was being remodeled during my stay.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you so much for spending your time to share your experience and kind feedback on your recent stay with us at the HYATT house Dallas/Richardson. We always strive to surprise and delight our guests! We are so glad that you enjoyed the large size of our rooms. We too are excited about finishing our hotel-wide renovation next month. Thank... More

Dallas, Texas
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We usually stay at the other Hyatt House locations in the Metroplex. Those have been remodeled and updated. This one is currently being upgraded. So, the furniture is a bit outdated and worn and the beds are not as comfortable as usual Hyatt beds. Also affects lobby for check in and breakfast room. Still a great deal and quality is... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you so much for spending your time to share your experience and kind feedback on your recent stay. We greatly value opinions from loyal HYATT house guests such as yourself. We are so glad that you enjoyed the value of our rooms and the quality of our property. We too are looking forward to completing renovation late October 2014... More

Belmont, Massachusetts
Top Contributor
58 reviews 58 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We found ourselves in the north Dallas suburb of Richardson for a wedding, and the bride's family chose this hotel for wedding guests. There's a small main building with the registration desk and the breakfast room; three or four separate two-story buildings with the hotel rooms are all nearby. There is a small pool and a basketball court. Advantage: each... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for spending your time to give us such kind feedback on your recent stay. It’s pleasing that you enjoyed your room and the fully stocked kitchen that is included in every suite. We are also happy that you had a great experience with the customer service from our staff and will definitely pass along your kind words. We... More

Ahmedabad
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My room had two very large bugs crawling around. The chair for desk was damaged and filthy but was replaced once I contacted hotel staff. When I complained front desk, they tried to justify by saying it is due to renovation. They had moved breakfast room due to renovation but there were no proper signs (it said it is upstairs... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share your experience of your stay at our hotel. We are very pleased to hear that the staff was able to find a suitable replacement for your office chair. At the next Front Desk staff meeting, we will be bringing up and critiquing the way in which the staff handled the situation.... More

1 review
3 of 5 stars Reviewed September 4, 2014

Very comfortable room, Love the couch/lounger, very relaxing. The bed was comfortable as always, the bathrooms are very small, but this is the same at Hyatt places as well. I liked the big closet and the separate sleeping sitting room with door, it makes it great for putting a baby down to nap ! The breakfast was great, attractive appearance,... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thanks so much for taking the time to comment on your stay at our hotel. We are glad to hear your positive feedback about large size of the rooms, the comfortable beds, and the complimentary breakfast buffet. We will of course pass along your kind words to the breakfast staff. Also, your comments concerning the lack of security and knocking-before-entering... More

Midland, Texas
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 30, 2014

We are staying at the Hyatt House Richardson for a soccer tournament in the Dallas area. I know extended stay hotels are usually not as nice as I would like, but this tournament picked our hotel for us. This place is more if an apartment style complex than a hotel. The beds are hard as a rock, the towels feel... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share your experience of your stay at our hotel. We are very pleased to hear your positive feedback about the friendliness of our staff and will of course pass this along to them. Also, your comments concerning the condition of the hotel are taken very seriously and will be communicated to our... More

Chicago, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2014

I love staying here when I travel to Richardson for work because I like having the comforts of home (ie. a full kitchen and laundry facilities). It's not luxurious, but it's clean and cost effective. The rooms are spacious and fairly quiet.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

I am so happy to hear about your enjoyable experience while staying with us. I hope you have the opportunity to visit again very soon. It was pleasing to hear that the housekeeping staff kept your room clean and we will of course pass along these kind words to them. We are glad to hear you enjoyed the kitchens we... More

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Additional Information about HYATT house Dallas/Richardson

Address: 2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Dallas/Richardson 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Dallas/Richardson Hotel Richardson
Hyatt Summerfield Suites Richardson
Summerfield Suites Richardson
Hyatt Richardson
Richardson Hyatt
Richardson Summerfield Suites

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