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HYATT house Dallas/Richardson

3.0 of 5 2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
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HYATT house Dallas/Richardson
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HYATT house Dallas/Richardson
HYATT house Dallas/Richardson
HYATT house Dallas/Richardson
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110 reviews from our community

Traveler rating
    41
    33
    19
    6
    11
See reviews for
38
13
13
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (29)
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    (43)
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Contributor
15 reviews 15 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

We were having a mini family reunion and came from CA and WA to see some family who lives in the Richardson/Plano area. I've stayed at Hyatt House in other cities and loved it. However....this place is not any Hyatt House I've ever been to. It's more like a-Cheap 2 hour Motel. I was totally shocked and sooo disappointed. We... More

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Weiden, Bayern, Germany
Top Contributor
53 reviews 53 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I was a bit concerned due to others poor reviews, I really worried about the stay and conditions there. Obviously, super sensitive and critical guests wrote those reviews as things were fine. Breakfast set up was good as well as reception. I am touchy about things being clean and they were. Super nice guy at reception every evening. The only... More

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Manipal, India
1 review
3 of 5 stars Reviewed 1 week ago

Average and satisfactory.. Need more options(veg) for breakfast and need complimentary laundry facility. If these things can be provided, I would say good value for Money.Overall good rooms and good shuttle services.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share your experience at our hotel. We are very pleased to hear your positive feedback about our suites and our complimentary area shuttle service. It would be our pleasure to welcome you again after our renovation and show you the improvements we have made to the property based on the suggestions of... More

Fort Worth
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Under renovation, however room was quiet and restful. Heard pets and others in hall but not in room. Building had not elevator, but was not a problem for us. Gas grill available at pool. Breakfast was slightly above average in variety and quality. Not close (walkable) to any transit. Must have car.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for spending the time to give us such kind feedback on your recent stay at the HYATT house Dallas/Richardson. It is pleasing to read how you enjoyed the complimentary breakfast buffet as well as the other amenities we offer at our hotel. I would also like to note that our complimentary hotel shuttle can take you anywhere within... More

Maastricht, The Netherlands
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Even though the staff is nice, the hotel is under renovation and therefore: Reception is in a small, uninviting corridor, Rooms are not clean and furniture is old and shabby, Breakfast is in a small claustrophobic room, The overall feeling is uncomfortable and poor. Hopefully after the renovation this will all get fixed, in the meantime I would not recommend... More

Was this review helpful? Yes 2
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thanks so much for taking time to share your experience of your stay at our hotel. We are very pleased to hear your positive feedback about the friendliness of our staff and will of course pass this along to them. Also, your comments concerning the condition of the hotel are taken very seriously and will be communicated to our headquarters.... More

Middleton WI
Top Contributor
68 reviews 68 reviews
47 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Based on the reviews I read, I thought this hotel was going to be great. It wasn't. I understand they are going through a remodeling but everything about this place was bad. It has a musty smell, feels dirty, the room is small, furniture is shabby, the breakfast is being served in a room that is not meant for this... More

Was this review helpful? Yes 3
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share your experience of your stay at our hotel. Your comments concerning the condition of the hotel are taken very seriously and will be communicated to our headquarters. We apologize for any inconvenience while we renovate and update the property. It would be our pleasure to welcome you again and show you... More

United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Suites provide adequate space to feel comfortable. I have always been happy with the two bedroom quite for not much more money that a regular room. Needs to be updated but a portion was being remodeled during my stay.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you so much for spending your time to share your experience and kind feedback on your recent stay with us at the HYATT house Dallas/Richardson. We always strive to surprise and delight our guests! We are so glad that you enjoyed the large size of our rooms. We too are excited about finishing our hotel-wide renovation next month. Thank... More

Dallas, Texas
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 22, 2014

We usually stay at the other Hyatt House locations in the Metroplex. Those have been remodeled and updated. This one is currently being upgraded. So, the furniture is a bit outdated and worn and the beds are not as comfortable as usual Hyatt beds. Also affects lobby for check in and breakfast room. Still a great deal and quality is... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you so much for spending your time to share your experience and kind feedback on your recent stay. We greatly value opinions from loyal HYATT house guests such as yourself. We are so glad that you enjoyed the value of our rooms and the quality of our property. We too are looking forward to completing renovation late October 2014... More

Belmont, Massachusetts
Top Contributor
58 reviews 58 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 20, 2014

We found ourselves in the north Dallas suburb of Richardson for a wedding, and the bride's family chose this hotel for wedding guests. There's a small main building with the registration desk and the breakfast room; three or four separate two-story buildings with the hotel rooms are all nearby. There is a small pool and a basketball court. Advantage: each... More

Was this review helpful? Yes
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you for spending your time to give us such kind feedback on your recent stay. It’s pleasing that you enjoyed your room and the fully stocked kitchen that is included in every suite. We are also happy that you had a great experience with the customer service from our staff and will definitely pass along your kind words. We... More

Ahmedabad
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2014

My room had two very large bugs crawling around. The chair for desk was damaged and filthy but was replaced once I contacted hotel staff. When I complained front desk, they tried to justify by saying it is due to renovation. They had moved breakfast room due to renovation but there were no proper signs (it said it is upstairs... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Scot S, General Manager at HYATT house Dallas/Richardson, responded to this review

Thank you very much for taking time to share your experience of your stay at our hotel. We are very pleased to hear that the staff was able to find a suitable replacement for your office chair. At the next Front Desk staff meeting, we will be bringing up and critiquing the way in which the staff handled the situation.... More

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Additional Information about HYATT house Dallas/Richardson

Address: 2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Dallas/Richardson 3*
Number of rooms: 130
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Also Known As:
Hyatt Summerfield Suites Dallas/Richardson Hotel Richardson
Hyatt Summerfield Suites Richardson
Summerfield Suites Richardson
Hyatt Richardson
Richardson Hyatt
Richardson Summerfield Suites

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