We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Dallas Richardson at Campbell

3.0 of 5 2191 N. Greenville Avenue, Richardson, TX 75082
Hotel website
Hotel deals
Hotel packages
Special Offer
Free Parking
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Courtyard by Marriott Dallas Richardson at Campbell
Professional photos View all
Browse nearby
Courtyard by Marriott Dallas Richardson at Campbell
Courtyard by Marriott Dallas Richardson at Campbell
Courtyard by Marriott Dallas Richardson at Campbell
Write a Review

62 reviews from our community

Traveler rating
    22
    24
    11
    4
    1
See reviews for
13
9
5
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (62)
  • Mar-May only
    (9)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (6)
All months
Top Contributor
51 reviews 51 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently I was on a business trip to Richardson and stayed at this Marriott property and really enjoyed the visit. When I checked in Jessica was great and I was a consistent smiling presence during my 4 day stay. She answered all my questions about the area dining and even informed me I was reaching a milestone with my 2014... More 

Was this review helpful? Yes
Hampton, Georgia
Top Contributor
54 reviews 54 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon arrival the guest service was awesome! Nice Lobby @ eating area. Sound proof walls, which I was on the fourth floor with balcony. I never knew this hotel was in this location. I would recommend this hotel @ will stay again when I come back to Dallas. Especially in the summer time to use the swimming pool amenities. Will... More 

Was this review helpful? Yes
Las Vegas, Nevada
Top Contributor
198 reviews 198 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 4, 2014

First day, we had breakfast included. It was a breakfast buffet. Selection was nothing special like any other Breakfast included deal. Ordered option choice of "egg beater", etc. Overall stay - staff were friendly... helpful. If you open window - you may hear local train - which was nice - not too loud... first I was wondering why train and... More 

Was this review helpful? Yes
Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

So sorry that you experienced a bit of difficulty in locating the property, but am pleased that you enjoyed your time with us when you arrived. During your next visit, I encourage you to dine in our Bistro during Breakfast or join us for Happy Hour from 5pm -7pm. In addition to great service, we will provide you with an... More 

Chicago, Illinois, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 25, 2014 via mobile

The best part of our stay was the fantastic people serving breakfast. We enjoyed the exceptional service by Mia Kumondan and Mia Jenning! They made us enjoy starting our breakfast with a smile and excellent service. They were the best part of our stay. What a GREAT reflection on Marriott!!!

Was this review helpful? Yes
Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

Yes!! I am absolutely thrilled that my team exceeded your expectations. Mia and Mia are wonderful to work with as they enjoy going the extra mile for our guests. Great Team Players! I agree with you, they are a great reflection of Marriott and I am lucky to be a part of THEIR team. More 

Flint, Texas
1 review
5 of 5 stars Reviewed October 22, 2014

There were several people that were really impressed with the service and location of this hotel. I couldn't agree more. Everyone that I interacted with was so friendly and courteous. Location was awesome being right off 75. Room was clean. Would highly recommend. Thank you so much!

Was this review helpful? Yes
Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

Thank You! I have shared your comments with the team to assure that they are able to smile as big as I was. Your loyalty to our hotel is sincerely appreciated and we look forward to spending time with you during your next visit. Can't wait to see you! More 

Des Moines, Iowa
Top Contributor
59 reviews 59 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2014

We checked in late on a Friday. Staff at front desk so wonderful!! We grabbed a bite to eat at the Bistro. Food was very good and person working was so friendly and talkative. Made us feel right at home. We asked his recommondations on what food was best and he was pleased to offer his opinion. Just a great... More 

Was this review helpful? Yes
Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

After reviewing your comments, all I can say is WOW! While I am concerned about the lack of hot water that you experienced, I am elated that my team made it possible for you to enjoy your stay. Neal was very happy to read your comments about you time spent in the Bistro. He has a passion for creating amazing... More 

Senior Contributor
35 reviews 35 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed October 20, 2014

I stay here at least once a month and it is time to move on to another go to hotel. Please change my mind!! A new manager or asst manager, has reduced service, free water and food service. Staff is scared and not happy. But the staff and service is still great, shining light of location!!! Rooms are ok, typical... More 

Was this review helpful? Yes
Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

Your experience at the property is very insightful. I have the pleasure of managing both locations mentioned in your comments and hope to have the opportunity to have a conversation with you during your next visit to the area. It is apparent that you appreciate my team as much as I do. I am happy to share that we are... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 15, 2014

We had no problems finding this motel and the staff was very accommodating to us. However, one of our friends, who came in a little later than us, was very upset when they did not honor her reservation and had to put her family in a "sister" facility.

Was this review helpful? Yes
Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

I appreciate you for taking the time to share feedback regarding your recent stay. I can understand your concerns regarding the hotel's inability to provide accommodations for your travel companions during their stay. Please know that our goal is to deliver consistent exceptional service and we never want to disappoint or cause frustration to our guests. I will review this... More 

Tulsa, Oklahoma, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 14, 2014

The hotel is nice in the lobby. Staff was polite. The issues I had all concerned the room. First, and foremost, it was the worst bed I have ever slept on in my life! It was extremely noisy when I would even sit on it, let alone lay on it or roll over on it. There wasn't any mattress pad... More 

Was this review helpful? Yes 1
Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

Robin, Please accept my most sincere apologies regarding your recent stay. When traveling, it is very important that you find comfort within your accommodations. My Chief Engineer is working with a vendor to investigate potential challenges that caused the hallway to be warm during your stay and our mattresses will be updated in the near future. Despite the frustrations that... More 

Columbia, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2014

I would stay here again anytime. Came to be with my son as he recovered from minor surgery. Our room was clean and well maintained, beds were comfortable and bistro offered a variety of foods. The staff went out of their way to help us, even getting us a small refrigerator and DVD player to make our stay easier as... More 

Was this review helpful? Yes 1
Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

Thank you for sharing such kind comments about my team. We consistently look for ways to exceed our guests' expectations and we are thrilled that our efforts were recognized. It was our pleasure to provide you with a problem-free stay that created such pleasurable memories for you! When you are visiting the area again, we look forward to serving you... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Courtyard by Marriott Dallas Richardson at Campbell? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Dallas Richardson at Campbell

Address: 2191 N. Greenville Avenue, Richardson, TX 75082
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Dallas Richardson at Campbell 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Priceline, Booking.com, Cheap Tickets, Orbitz, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Courtyard by Marriott Dallas Richardson at Campbell reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Dallas Richardson At Campbell Hotel Richardson

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay