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Courtyard by Marriott Dallas Richardson at Campbell

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2191 N. Greenville Avenue, Richardson, TX 75082
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Courtyard by Marriott Dallas Richardson at Campbell
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Courtyard by Marriott Dallas Richardson at Campbell
Courtyard by Marriott Dallas Richardson at Campbell
Courtyard by Marriott Dallas Richardson at Campbell
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69 reviews from our community

Traveler rating
    24
    27
    13
    4
    1
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13
9
7
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I appreciate the clean rooms; however, I reserved my room through Hotels.com and got a great rate. Therefore, I wanted to stay two more days, but they were going to charge me the full rate. I told them I would stay elsewhere. I then got online and booked a room AT THE SAME PLACE at hotels.com and saved $40 a... More 

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Reading, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent two weeks here in early March 2015. Everything you'd expect from a Mariot courtyard as far as the rooms go. The location is quite and there is not much within walking distance. They serve Starbucks in the lobby which gets them bonus points from me! Staff were all very friendly and helpful. Only criticism is the food in... More 

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Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

I sincerely appreciate you for taking the time out your busy day to share your experience at my hotel. My team will be excited to review your feedback! I do agree that it would be wonderful if more dining options were available within walking distance. During your next visit, I encourage you to utilize our complimentary shuttle service that provides... More 

Milan
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Basic accomodation and the new arrangement for restaurant and breakfast is not very convenient. Staff is very friendly and helping, but used to have better stay at Marriot. The place is in the middle of nowhere, no restaurant by walking disctance

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Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

Please accept my apology for offering you an experience that did not align with your expectations. While I understand your concern about the new Bistro concept, I want to assure that you our new look and feel is reflective of the Courtyard Brand. Prior to your next visit, I ask that you contact me directly as I would like to... More 

Chicago, Illinois, Usa
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is not good if you are looking for restaurants at night. Otherwise the staff were super and the hotel was standard great Marriott quality. Free parking was pretty full at night...and there are coffeepots in the room.

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Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Another well run Marriott property. Efficient check in after a delayed flight and long day at the office. Comfortable, clean, and quiet, and near the industrial park I had work in. My thanks to the local crew.

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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Easy check-in, very clean room and bathroom. Ice machine wasn't working, so I had to wait for someone to go get some ice, but other than that all is well. I realize this is more of a business stay hotel, but I went on the weekend to just have a break. If there was a place to have my feet... More 

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Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

Thank you for taking the time to share comments about your recent stay. While I am pleased that you enjoyed your time with my team, I ask that you accept my apology for the challenge you encountered with our ice machine. I assure you that maintaining our hotel is a priority and the ice machine has since been repaired. Again,... More 

Sugar Land, Texas
Top Contributor
66 reviews 66 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 20, 2014

My stay at this Courtyard by Marriott was fine. Nothing really to write about as the staff there was just staff. I felt that nobody worked hard or made my stay special. Upon arrival I stood by a lady for 10 minutes while she spoke to someone on the phone only to find out later that there were 2 more... More 

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Top Contributor
54 reviews 54 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 9, 2014

Recently I was on a business trip to Richardson and stayed at this Marriott property and really enjoyed the visit. When I checked in Jessica was great and I was a consistent smiling presence during my 4 day stay. She answered all my questions about the area dining and even informed me I was reaching a milestone with my 2014... More 

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Hampton, Georgia
Top Contributor
58 reviews 58 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 22, 2014

Upon arrival the guest service was awesome! Nice Lobby @ eating area. Sound proof walls, which I was on the fourth floor with balcony. I never knew this hotel was in this location. I would recommend this hotel @ will stay again when I come back to Dallas. Especially in the summer time to use the swimming pool amenities. Will... More 

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Las Vegas, Nevada
Top Contributor
220 reviews 220 reviews
16 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed November 4, 2014

First day, we had breakfast included. It was a breakfast buffet. Selection was nothing special like any other Breakfast included deal. Ordered option choice of "egg beater", etc. Overall stay - staff were friendly... helpful. If you open window - you may hear local train - which was nice - not too loud... first I was wondering why train and... More 

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Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

So sorry that you experienced a bit of difficulty in locating the property, but am pleased that you enjoyed your time with us when you arrived. During your next visit, I encourage you to dine in our Bistro during Breakfast or join us for Happy Hour from 5pm -7pm. In addition to great service, we will provide you with an... More 

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