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Courtyard by Marriott Dallas Richardson at Campbell

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2191 N. Greenville Avenue, Richardson, TX 75082
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Courtyard by Marriott Dallas Richardson at Campbell
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Courtyard by Marriott Dallas Richardson at Campbell
Courtyard by Marriott Dallas Richardson at Campbell
Courtyard by Marriott Dallas Richardson at Campbell
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78 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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San Francisco, California
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a pleasant experience at this Courtyard. The staff was extremely nice and the room was good sized. I would have liked a more comfortable bed, but it was not bad. I wouldn't mind staying here again. :)

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Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

Thank you for sharing feedback about your experience. I am pleased that you had a good stay and look forward to you having a 'great' stay. We are currently in the process of coordinating an installation of new mattresses into the hotel and will have this process complete by the end of September. I am hoping that we are able... More 

Kansas City, Missouri
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

HIS: We ended up having to grab a hotel trying to get out of Dallas to head back north. It was a last-minute decision at 7 / 8pm in the evening during pouring down rain and storms! The experience of booking the Courtyard Marriott was quick and easy since we used the TripAdvisor mobile app. We had just eaten at... More 

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Bentonville, Arkansas, United States
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here with my family on a trip to Houston. The inside is modern and the room was clean. We asked for a rollaway crib, a pack and play was delivered 20 minutes after arrival. We also requested a fridge, which was free, but also had to be delivered. That delivery didn't happen until after 10 o'clock well past my... More 

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Thame, United Kingdom
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for four nights in June. This Hotel is a business Hotel really, so don't expect much from the surrounding area, there are a few restaurants down by the 75 but not much else. Good for a base if you get a good rate. The first room we were given was a good size, clean but tired looking... More 

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Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

I appreciate you for sharing details of your recent stay. Please accept my apologies for the challenges that you encountered with your room and the noise challenge from other guests in the hotel. I would love to connect with you to have an opportunity to work through a way to compensate you for your experience and to gather more information... More 

South Bend, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 25, 2015

Clean rooms, well maintained lobby etc, still prefer hotels like Hampton which serve free family breakfast, this location was very good, selected in part for it's easy access to Interstate. Nice polite staff

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Mexico City, Mexico
Level Contributor
99 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed June 14, 2015

I stayed here on a business trip by the recommendation of my company's staff and the hotel was OK: Average Marriot. The building seems old but it was renovated a few years back. It is clean and has a Business Center, but it is far from a quiet place to work. The rooms are clean, with Cable TV and Free... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
2 of 5 stars Reviewed June 8, 2015 via mobile

I visited this place for a business meeting. After eating an overpriced breakfast sandwich from the coffee bar, I sat in the lobby to get some work done before my meeting. The pop music playing throughoutthe lobby was loud and awful. I went outside to sit in my car where there was peace and quiet. Please keep your music to... More 

Was this review helpful? Yes
Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

Please accept my sincere apologies for disturbing you while you were attempting to work at my property. Our goal is to create an environment that is welcoming and energizing. In the future, share your needs with us as we will be delighted to accommodate your request. My team and I look forward to the opportunity to serve you in the... More 

A TripAdvisor Member
1 of 5 stars Reviewed June 4, 2015

Stayed in Room 108 - a room for a handicapped person. I have a broken ankle. It smelled. It was short on towels, glasses and cleanliness. I opened the sliding door to a very active wasp nest. I was by myself and too tired to complain - went to bed and woke up to little flea like creatures with white... More 

Was this review helpful? Yes 1
Salt Lake City, Utah
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 29, 2015

The room had been serviced -- the bed was made, the racks were stocked with fresh towels, and even the t.p. tip sheet had been triangled. But there were signs elsewhere that the work had been hasty and inattentive: hand towels left piled on the counter, "evidence" (to put it delicately) that the toilet had not been cleaned thoroughly, if... More 

Was this review helpful? Yes 1
Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

I am pleased that your arrival experience to our hotel was pleasant and am disappointed that we failed to provide you with room that met your cleanliness expectations and ours. I assure that the appropriate discussions have occurred in response to your encounter. Ultimately, I am disappointed in your experience and would like to have the opportunity to serve you... More 

Denver, Colorado
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 18, 2015

I appreciate the clean rooms; however, I reserved my room through Hotels.com and got a great rate. Therefore, I wanted to stay two more days, but they were going to charge me the full rate. I told them I would stay elsewhere. I then got online and booked a room AT THE SAME PLACE at hotels.com and saved $40 a... More 

Was this review helpful? Yes 1
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