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All 18 Richardson hotels

Courtyard by Marriott Dallas Richardson at Campbell

3.0 of 5 Hotel   |   2191 N. Greenville Avenue, Richardson, TX 75082
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76%
Ranked #9 of 18 hotels in Richardson
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 17, 2014
Gary S Norman, Oklahoma, United States
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50 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
Houston
Top Contributor
62 reviews 62 reviews
44 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived at 9:00 PM and walked in with our luggage stood at the desk. Two people sitting in the dark bistro area greeted us. After a minute or so, one of them realized that we were checking in and came up to the desk to check us in. It was an unusual conversation as the clerk had to giddily... More

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Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

I sincerely appreciate you for taking time out of your day to share your recent experience at the Courtyard Dallas Richardson at Campbell. Our goal is to consistently exceed our guest’s expectations and create a positive experience during each interaction. It is obvious that we failed to deliver on our own promise and Marriott’s promise. Please accept my apologies for... More

Three Rivers, Texas
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 6, 2014

Nice clean king room, but stepped over roach on trip to bathroom at 2am. Not that restful sleep I had hoped for after that. Beds are very soft. Front desk clerk was not overly concerned about the roach situation.

Was this review helpful? Yes
Jheannine G, General Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

Please accept my most sincere apologies for the challenge that you experienced. I assure you that we utilize an outside vendor for pest control and services are completed on a monthly basis. Based upon your comments, my team’s response was less than acceptable. Your encounter will be shared with the Hotel Leaders and Front Desk team to ensure that the... More

Norman, Oklahoma, United States
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 17, 2014

We were able to check-in a bit early (literally took one minute), room was in wonderful shape as always, hotel quiet, bed comfortable. Staff friendly and helpful without being overbearing. Good stay - we'll be back!

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Jheannine G, Manager at Courtyard by Marriott Dallas Richardson at Campbell, responded to this review

Gary, we are delighted that we made such a positive impact on your experience during your recent stay. During your next visit to the area, I encourage you to lean on my team for recommendations on local activities and restaurants as they are all 'in the know'. This would give us the opportunity to further enhance your experience. See You... More

texas
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 2, 2014

Great Richardson/Plano location. Easy access to motorways and metro. Lots of shopping and dining close by. I stayed here during a holiday weekend so the area was very quiet. Hotel has a nice pool, bar and touch screen to keep up with flight and weather updates. Very helpful staff.

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Oklahoma City, Oklahoma
Contributor
19 reviews 19 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 20, 2014

Rooms updated and clean. Staff very friendly and check in was a breeze even at Midnight! Only issue is that if you have an early morning start on the weekend the Starbuck doesn't open until 7am. Other than that..Great location and great service!!

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2014 via mobile

Stayed for one night in March and it was great. The check in was fast and easy. We only talked to one staff member there and that was Mandy. Mandy made the stay, she's so funny you can't help but like her. The bed was perfect, I've stayed in tons of hotels and their bed was probably the best. The... More

Was this review helpful? Yes 1
Jenks, Oklahoma
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2014

We payed $79 a night for a suite. It came with 1 King size bed in its own bedroom, with a hide a bed couch in the living room area. It also came with a mini fridge and microwave and a balcony overlooking the pool. The bed was very comfortable, although it was low to the ground so anyone that... More

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Senior Contributor
30 reviews 30 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 25, 2014

This is a busy business hotel. Check in is easy and staff is always friendly at the entire property. I stay here at least once a month. Only issue is that the service at the Bistro in the mornings while friendly is very slow. They may have 3 people working but still always slow. So make coffee in your room... More

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San Antonio, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 8, 2014

This hotel choice was last minute because I decided I didn't want to drive the last 5 hours of my trip. I stopped at a Starbucks to get wifi and hunted for hotels by their customer rating (Hotels.com). This one was rated excellent and I can see why. Plus it was at a nice rate. When I first entered the... More

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Hickory, NC
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 15, 2013 via mobile

I travel to Richardson 5-6 times a year and have stayed here multiple times. The location is close to our office and many restaurant choices are a 5 minute drive away. I prefer the nearby Renaissance because of its excellent fitness center and pool but the Courtyard staff does a good job and the rooms are comfortable and clean. The... More

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Additional Information about Courtyard by Marriott Dallas Richardson at Campbell

Address: 2191 N. Greenville Avenue, Richardson, TX 75082
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Dallas Richardson at Campbell 3*
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Also Known As:
Courtyard By Marriott Dallas Richardson At Campbell Hotel Richardson

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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