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Extended Stay America - Dallas - Richardson

2.0 of 5
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901 E. Campbell Road, Richardson, TX 75081 (Formerly Homestead Dallas Richardson)
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1 room 1 guest
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Extended Stay America - Dallas - Richardson
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42 Reviews from our TripAdvisor Community

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    5
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Simply, this is the worst place I have ever been to. I stayed there for 2.5 months with the extended stay plus program. The problem with this problem is that you reserve for > 2 months. So, once you have the check-in, you will have to stay the whole period because you pay in monthly installments. This is the reason... More 

Was this review helpful? Yes 1
Carrollton, Texas
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 19, 2015

Very clean and close to highway. Pleasant stay i booked this room for frowns asks they enjoyed the breakfast and amenities. It was a great rate and includes fridge asks microwave. I will definitely stay again

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Manager_11525, General Manager at Extended Stay America - Dallas - Richardson, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed our grab-and-go breakfast and all the amenities our hotel has to offer. I truly appreciate your kind comments regarding our clean rooms and convenient location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Little Rock, Arkansas, United States
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed February 4, 2015

the good part... newly renovated rooms, fresh paint, new carpets. they advertise pet friendly, but outside there is little grass, and NO trash cans to put poop-bags in. The prices for pets is OUTRAGEOUS... $25 per pet per day. I walked the dog around the perimeter... saw a screw lying on the pavement on one side (like flat tires???) and... More 

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Manager_11525, General Manager at Extended Stay America - Dallas - Richardson, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you were pleased with our newly renovated hotel; however, I apologize that you were not entirely pleased with our grab-and-go breakfast and our pet policy. Your comments will be helpful as we continue to improve guest experience. Thank you for bringing this to... More 

Boston, Massachusetts
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed November 30, 2014

Pros: Good location in Richardson, TX Cons: 1) Very old rooms 3) Requested for a wheelchair accessible room and even called couple of days and confirmed, but when we reached we were told that the room was sold out for the past year or so and could not accommodate us. 3) Very rude staff We cancelled our stay and moved... More 

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Manager_11525, General Manager at Extended Stay America - Dallas - Richardson, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that their was an issue with your reservation and that you felt our team members were rude. In response to your feedback, I have reached out to our reservation center to work with them to determine what happened with your reservation, and... More 

Houston
Level Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
4 of 5 stars Reviewed October 13, 2014

After booking blindly on Hotwire, I had the name and went to Tripadvisor for reviews. Reviewed poorly with supporting photos. I contacted Extended Stay America, 901 Campbell and told them I saw the reviews and would be reviewing them and I hoped to have a positive experience. First room had 1 bed so I switched therefore I was in 2... More 

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Oklahoma City, Oklahoma
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed October 13, 2014

If you read all the reviews on this place you will find this is my third review. I want to start with the good. Our room was clean. Bed was comfortable. TV w/remote worked well. The Heat/AC unit worked well, shower worked well with plenty of hot water. What went wrong. NO ELEVATOR. my wife and I and some friends... More 

Was this review helpful? Yes 1
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 21, 2014

Spent 5 weeks at this hotel after relocating from Tennessee while waiting to move into our new home in Plano. After checking in, I spent about 4 hours cleaning the entire room with disinfectant because it was so gross. The dirt and grime build up on the walls, light switches, counters, and door frames was awful. Mold in the shower... More 

Was this review helpful? Yes 1
Sulphur Springs, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 5, 2014

When we opened the door to our room the smell of cigarettes hit us like a ton of bricks. It's as if someone had been holed up in the room for days chain smoking while sitting next to the window. I say this because the curtains were full of cigarette burns. There were stains on the carpet and the place... More 

Was this review helpful? Yes 1
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 27, 2014

I checked in on July 22nd after a hectic flight and work around 9:45 PM and the person in reception gave me a key of the room. I was holding 3 bags with me. I checked in my room and wanted to take shower. To my surprise I found there was no shower head. Again the staff member came he... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed June 13, 2014

I checked in on November 7th 2012 and aat the time of writing this June 13 2014 i'm still there. I get my room cleaned every monday, It's always great (Thanks Juanita). The people there treat me like family. The breakfast is pretty unimaginative Instant oatmeal, muffins, coffee, tea, apple, orange and breakfast bars. When I first got there they... More 

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