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All 18 Richardson hotels

Extended Stay America - Dallas - Richardson

2.0 of 5 Hotel   |   901 E. Campbell Road, Richardson, TX 75081 (Formerly Homestead Dallas Richardson)
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Ranked #16 of 18 Hotels in Richardson
A recent review
4 of 5 stars Reviewed October 13, 2014
457LisaC Houston
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39 reviews from our community

Traveler rating
    5
    12
    5
    5
    12
See reviews for
8
6
6
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Pros: Good location in Richardson, TX Cons: 1) Very old rooms 3) Requested for a wheelchair accessible room and even called couple of days and confirmed, but when we reached we were told that the room was sold out for the past year or so and could not accommodate us. 3) Very rude staff We cancelled our stay and moved... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Richardson, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that their was an issue with your reservation and that you felt our team members were rude. In response to your feedback, I have reached out to our reservation center to work with them to determine what happened with your reservation, and... More 

Houston
Top Contributor
99 reviews 99 reviews
17 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed October 13, 2014

After booking blindly on Hotwire, I had the name and went to Tripadvisor for reviews. Reviewed poorly with supporting photos. I contacted Extended Stay America, 901 Campbell and told them I saw the reviews and would be reviewing them and I hoped to have a positive experience. First room had 1 bed so I switched therefore I was in 2... More 

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Oklahoma City, Oklahoma
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 13, 2014

If you read all the reviews on this place you will find this is my third review. I want to start with the good. Our room was clean. Bed was comfortable. TV w/remote worked well. The Heat/AC unit worked well, shower worked well with plenty of hot water. What went wrong. NO ELEVATOR. my wife and I and some friends... More 

Was this review helpful? Yes 1
Dallas, Texas
1 review
2 of 5 stars Reviewed September 21, 2014

Spent 5 weeks at this hotel after relocating from Tennessee while waiting to move into our new home in Plano. After checking in, I spent about 4 hours cleaning the entire room with disinfectant because it was so gross. The dirt and grime build up on the walls, light switches, counters, and door frames was awful. Mold in the shower... More 

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Sulphur Springs, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 5, 2014

When we opened the door to our room the smell of cigarettes hit us like a ton of bricks. It's as if someone had been holed up in the room for days chain smoking while sitting next to the window. I say this because the curtains were full of cigarette burns. There were stains on the carpet and the place... More 

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Austin, Texas
1 review
1 of 5 stars Reviewed July 27, 2014

I checked in on July 22nd after a hectic flight and work around 9:45 PM and the person in reception gave me a key of the room. I was holding 3 bags with me. I checked in my room and wanted to take shower. To my surprise I found there was no shower head. Again the staff member came he... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 13, 2014

I checked in on November 7th 2012 and aat the time of writing this June 13 2014 i'm still there. I get my room cleaned every monday, It's always great (Thanks Juanita). The people there treat me like family. The breakfast is pretty unimaginative Instant oatmeal, muffins, coffee, tea, apple, orange and breakfast bars. When I first got there they... More 

Was this review helpful? Yes 1
Mesquite, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 5, 2014

The staff is not friendly and the hotel rooms are less than satisfactory. I was placed in a room that had been smoked in without the agent even confirming that is what I wanted. The carpet was stained heavily and there is no business center. Again I say, don't just don't.

Was this review helpful? Yes 3
Fort Worth, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 31, 2014

Was provided with 2 double rooms here when staying in town for a high school event; one for teenagers and one for me. The bad: Common area: lobby was fine, but the first floor halls smell terrible; like cigarette smoke and fish, and the area near the exit door we used had a trash can that smelled of rotten garbage.... More 

Was this review helpful? Yes 2
Lafayette, Louisiana
1 review
4 of 5 stars Reviewed May 13, 2014 via mobile

My fiance and I stayed here for 3 nights. Overall the experience was pleasant. The rooms were very accommodating and comfortable and the location is very convenient. I would definitely stay here again. Also, be sure to check online for a promo code. I got $50 off my stay.

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Additional Information about Extended Stay America - Dallas - Richardson

Address: 901 E. Campbell Road, Richardson, TX 75081 (Formerly Homestead Dallas Richardson)
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Dallas - Richardson 2*
Number of rooms: 137
Reservation Options:
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