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Residence Inn Dallas Richardson

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1040 Waterwood Dr., Richardson, TX 75082
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1 room 1 adult
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Residence Inn Dallas Richardson
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68 Reviews from our TripAdvisor Community

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novi
Level Contributor
355 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
2 of 5 stars Reviewed December 5, 2015

Have to say this one is definitely below standard here. We came in for a big conference and work session and many of the 30 of us who are Platinumm members were amlittle disappointed. Dogs barking in he middle of the night, stepping in dog poop in a recently cleaned room (seriously how do you miss that) to no coffe... More 

Helpful?
Thank m w
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

Good Evening, I am very concerned about your recent stay and would like to have a conversation with you as soon as possible. I am unaware of the challenges that you encountered upon your stay and seem very out of character for my team and my hotel. Again, I hope to speak with you very soon to bridge your experience... More 

San Antonio, TX
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 7, 2015 via mobile

We stayed here for one night with our well behaved dog who has stayed in much nicer places than this. Picked this spot because it said " pet friendly" . At check out there was a $ 100 pet cleaning fee whether your pet causes damage or not. This is not on residence inn website. At check in the front... More 

Helpful?
Thank Texasmom54
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

Please accept my apologies as it is clear that you had a frustrating experience at my hotel. I assure that the pet policy is on the website and has been in effect for an extended number of years. It is not designed to create anger, but instead to provide our pet lovers the opportunity to travel with their very special... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed October 22, 2015

I had the pleasure of staying at the Residence Inn in Richardson were I was greeted by a friendly staff. We had a 2 bedroom suite that had everything we needed and was very clean. Breakfast was outstanding and the social hour in the evening was quite nice. I had the pleasure of meeting Deborah one of their night crew... More 

Helpful?
Thank lhunt33
Fort Cobb, Oklahoma
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 11, 2015

The Residence Inn in Richardson Dallas TX is a very nice hotel. Staff were all very friendly. Clean and smelled good. Breakfast was very good. The grounds are very clean too. Thought the rooms were spacious. Our bed was a little more firm then we preferred but it was in great shape at least. Each room has its own air... More 

Helpful?
Thank Byork612
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 9, 2015 via mobile

Me and my colleague booked for a 2 bedroom suite in Residence Inn and we were greeted by Linda at the front desk. Check in was so easy and fast. Breakfast area is accessible and staff were friendly and very accomodating. Our room is pretty big with a kitchennette and living room area. The only complaint I have is that... More 

Helpful?
Thank May Therese B
Tyler, Texas
1 review
5 of 5 stars Reviewed September 17, 2015

From the reservation to the actual stay the staff was amazing! They were so nice and helpful. The hotel was clean and very roomy. Was well worth the price. I would definitely stay there if in the Richardson area again!

Helpful?
Thank KFTyler
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

We aim to please and are thrilled that you had such a wonderful stay. Looking forward to your next visit! If you spend time with us during the month of October, hopefully you will be able to enjoy the outdoor movies on Thursday nights from 6pm – 9pm. Enjoy! More 

Tel Aviv, Israel
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 12, 2015 via mobile

This hotel meets the expectations from Residence Inn trademark. Rooms are big, spacious and clean. The breakfast is very basic but has enough veriety to start your day. The hotel doesn't have an elevator, so if you caring a heavy luggage it can be inconvenient.

Helpful?
Thank Alexander K
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

I appreciate you for sharing feedback surrounding your recent experience at our hotel. I’m pleased to know that your experience overall was delightful. As an update on amenities offered at the property, we do offer an elevator. I have a good feeling that the location of your room did not position you near the elevator. Your heavy luggage is welcomed... More 

Atlanta, Georgia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 4, 2015

This particular Residence Inn has a different layout than any other Residence Inn I have stayed. The main building is totally separated from the neighboring towers which house the actual rooms. Just an interesting observation. This was a business trip so I did not have the luxury to stay on the grounds much outside of sleep, however from my vantage... More 

Helpful?
Thank P0nomo
The Woodlands, Texas
Level Contributor
128 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 19, 2015

We had a nice suite with a Queen bed and full kitchen. The breakfast buffet had enough variety and was OK. This is a decent hotel, but parking was an issue on Sat night due to the Festival. When I went to the front desk to ask if they had any options, they didn't. Guess they expected me to drive... More 

Helpful?
Thank Mike L
Level Contributor
184 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed April 17, 2015

stayed in a two bedroom with my mother on a visit to see her family in the Dallas area. This is an older but well kept facility in an excellent location to the freeways and food. This would be a good place for an extendesd stay as it is not in a noisy location yet handy to the freeway. Food... More 

Helpful?
1 Thank Arizonapopi
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

Thank you so much!! During your next visit, please take a look at our new and improved patio area. It is cozy and cute! If you spend time with us during the fall months, please know that we will be hosting outdoor movies for our guests. We will provide complimentary beverages, popcorn and outdoor chairs. I assure you that this... More 

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