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All 18 Richardson hotels

Residence Inn Dallas Richardson

3.0 of 5 Hotel   |   1040 Waterwood Dr., Richardson, TX 75082
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Ranked #10 of 18 hotels in Richardson
A recent review
3 of 5 stars reviewed 2 weeks ago
glebo central pennsylvania
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49 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
central pennsylvania
Top Contributor
80 reviews 80 reviews
45 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had two reservations for two consecutive nights. On four different occasions I requested the same room for both nights. This was not accomplished without extra conversations, extra phone calls, and much frustration. They did make it right and apologized. Please be sure to have everything in writing and make last minute phone calls and person to person arrangements. Staff... More

Was this review helpful? Yes
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

Ms. Lebo, I thank you again for staying with us and sharing feedback regarding your experience. I assure you that processes have been implemented to ensure that my team recognizes multiple reservations for consecutive nights to minimize frustration in the future. When/if your travels bring you back to the area in the future, I ask that you reach out as... More

Bangkok, Thailand
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed 3 nights there. Breakfast was enough but not a lot of collection, the room, 1 bedroom, is comfortable and spacious. The swimming pool is a little small. Good friendly staffs. I like the afternoon snack for guests, the food and refreshment were nice and more than I expected, this hotel is not bad, but the furnitures in the... More

Was this review helpful? Yes
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

I am pleased to know that you enjoyed the interactions with my team and our service met your expectations. While our property is a bit older than newly-opened Residence Inn's, we are continuously focusing on ways to enhance the property and improve our guests’ experience. Our goal is to be the ‘Star of Richardson’! Thank you for sharing feedback about... More

Dallas, Texas
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A pipe broke in our home and we stayed at the Residence Inn for more than two months. This hotel is excellent! We had a very nice two room suite with a kitchen. The staff was friendly, the beds were comfortable, the hotel is pet friendly, the room was clean and quiet. The hotel has a a great buffet breakfast... More

Was this review helpful? Yes 1
Jheannine G, Manager at Residence Inn Dallas Richardson, responded to this review

Working through home repairs can be very challenging. I am happy to know that my team exceeded your expectations and made it easier for you to place your energy where it was needed, on your home. Knowing that you will utilize our property in the future fills me and my team with pride as our ongoing goa is to deliver... More

Rockville, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014

We had no idea our hotel stay would be so comfortable and convenient. Highlights included a spacious two-room "suite" (in our two room reservation, that allowed a late-owl husband to watch the Tour de France while the wife got to sleep with flat-screen TV's in both rooms; our young adult daughters each got their own "room" in their suite which... More

Was this review helpful? Yes 1
Jheannine G, Manager at Residence Inn Dallas Richardson, responded to this review

Nancy, your kind comments are sincerely appreciated and the team is glowing with pride. It was an absolute pleasure creating a positive experience for you during your stay. I thank you for giving us the opportunity to serve you and embrace the feedback that you shared about the functionality of the dresser in your suite. Our engineers and housekeepers will... More

Tel Aviv, Israel
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 24, 2014

great staff receptionists, kitchen and all others very nice and accommodating room was big and clean with all needed for a business tripe enough electricity sockets big TV grate bad happy hour for after work relaxation near the 75 high way close to all shopping malls for weekend excitement

Was this review helpful? Yes
Jheannine G, Manager at Residence Inn Dallas Richardson, responded to this review

We are delighted that we provided you with a comfortable stay. We take a great pride in delivering exceptional service at every opportunity possible. When your travels bring you back to the Richardson area, we are excited to know that we will continue to be your hotel of choice. See you again soon! More

Top Contributor
80 reviews 80 reviews
53 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 10, 2014

Stayed here for a week. Location is very quiet in an office park and there was no noise. Staff was very nice and friendly. Rooms were large and spacious and bed was very comfortable. Only minor housekeeping issues - there was some trash under the bed and had to go to front desk to get Kleenex for bathroom. Satellite TV... More

Was this review helpful? Yes 1
Top Contributor
53 reviews 53 reviews
50 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 5, 2014

We enjoyed our stay. It's an updated residence inn in a quiet location, no restaurants etc., in the immediate neighborhood but there are several a short drive away. Plenty of free parking. Lobby, rooms, bathrooms all clean and fresh. Very professional and friendly staff, special thanks to Anita, Mee and Kristie for making our stay comfortable.

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Lafayette, Louisiana
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 23, 2014

We only stayed a single night, but the room was large, clean, and well equipped. The next morning, a "real" breakfast was free, with waffles, pancakes, sausage, eggs, etc. I heartily recommend this hotel as a great place for a very decent price. My only reservation is that the parking was not gated, however, the neighborhood seemed quite and safe.... More

Was this review helpful? Yes
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 22, 2014

The hotel was a little hard to find, but conveniently located off of Hwy 75 and just south of George Bush. I was very impressed with the hotel. The rooms were large and clean. Staff very helpful. There were several items on the breakfast - eggs,saugage,pancakes, potatoes, plus a multitude of cold items. It was a good value and I... More

Was this review helpful? Yes 2
Mesquite, Texas
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed February 11, 2014

Our family stayed here for nearly three months while our house was being remodeled post-flood - two adults, one teenager and two BIG dogs - and the entire staff couldn't have been nicer. The en suite kitchenette has everything you might need for cooking, but you seldom have to cook since the Marriott offers a full hot breakfast every day... More

Was this review helpful? Yes 6
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Additional Information about Residence Inn Dallas Richardson

Address: 1040 Waterwood Dr., Richardson, TX 75082
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Dallas Richardson 3*
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Also Known As:
Residence Inn Richardson
Richardson Residence Inn

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Business center/function rooms (1)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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