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Americas Best Value Inn Refugio

2.0 of 5
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920 Victoria Highway, Refugio, TX 78377
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Americas Best Value Inn Refugio
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Ranked #2 of 3 Hotels in Refugio
A recent review
4 of 5 stars reviewed 1 week ago
Jon H Houston, Texas
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23 reviews from our community

Traveler rating
    12
    4
    0
    2
    5
See reviews for
7
3
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Houston, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

I checked in to this hotel April 23 and I felt welcomed from the moment I walked into the front door. The front desk was super courteous and friendly. The only negative was that the microwave in the room wasn't too clean and when I made it clear to the other person at the front desk, she immediately came to... More 

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Bellingham, Massachusetts
1 review
1 of 5 stars Reviewed 1 week ago

checked room in january on earlier trip seemed clean made reservation for trip in april and when we checked in bedspread had a big rip in it chair was so dirty i would throw in dumpster room smelt moldy and mildewy wife was near tears needless to say we did not stay and will never go back dont know how... More 

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Brownsville, Texas, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2015

It was foggy and dark when the front came through. I had not intended to stop anywhere on this stretch of road but when the lights of this Inn appeared I was so happy. Rosie greeted me, took my information and made me feel welcome. I am partially disabled so I needed a ground floor room and I needed a... More 

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Midland, Ontario
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 5, 2014

I must say the service at the front desk was very good. The sleeping area and sitting space was fairly clean, however the beds were so soft we sank down to the base when we sat on the side. What really bothered me was the condition of the bathroom. The shower curtain was moldy, the ledge around the bottom of... More 

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Columbia, Missouri, United States
1 review
5 of 5 stars Reviewed November 3, 2014

Was very pleased with the service by hotel staff, stayed for 9 nights on a business trip very nice suite and spacious for our stay. Very friendly ppl at the hotel from the first night we stayed til the end, the husband and wife management team made it a very enjoyable happy stay... would recommend to anyone and will revisit... More 

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Chris S, Manager at Americas Best Value Inn Refugio, responded to this review

Thank you so much for your review. It was our pleasure serving you and your team. We look forward to seeing you in the future. More 

Premont
1 review
4 of 5 stars Reviewed October 16, 2014

The stay at this hotel was very good and I would stay there again, but I would call the desk instead of using Hotels-Rates.com because they doubled the cost of my total bill. I will never use Hotels-Rates.com ever again.

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Chris S, Manager at Americas Best Value Inn Refugio, responded to this review

Thank you for your review. We are glad you were pleased with our services and hope you check back in 2015 for upgrades requested by our customers. More 

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2014

As some reviewers have noted, accommodation choices in Refugio are a bit limited, however, if you are looking for an excellent value hotel -- nothing particularly fancy but certainly clean, comfortable and friendly, friendly, friendly -- this is the place for you. The husband-and-wife management team is wonderful, more than willing to go the extra mile and beyond to make... More 

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Chris S, Manager at Americas Best Value Inn Refugio, responded to this review

Thank you for such kind words from The Nations Capitol!! It was our pleasure serving you and we are so happy to have left a good impression! We hope to see you again in 2015 to see the upgrades that the customers have asked for and even more! Thanks again for your kind words and humbling review! More 

Waco, Texas
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 13, 2014

This was the second time we had stayed here, not because we particularly liked it, but because your lodging options in Refugio are limited. On the positive side, the room and the bathroom were clean, the bed was okay, and the microwave and mini-fridge worked. But there were too many negatives. To start with, the room key didn't work properly... More 

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Chris S, Manager at Americas Best Value Inn Refugio, responded to this review

The current management team has been here less than 120 days. We are working on getting these and other issues taken care of. 2015 will be a big year for ABVI Refugio and I encourage you to check back to see if these issues have been addressed! Thank you for your time and review as this helps us know where... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014 via mobile

This is by far the best stay in a hotel that I have had. The room was excellent, clean and the staff was very friendly and helpful. They go out of their way to please you ! We definetly recommend this hotel.

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Danny H, Manager at Americas Best Value Inn Refugio, responded to this review

Thank you for your positive feedback. We are delighted that your stay was enjoyable and we do hope to be of service to you in the near future. Kind Regards, Management More 

1 review
5 of 5 stars Reviewed September 14, 2014

Super nice owner and very clean good rooms for the price. Big screen tv and good ac!! Won't be able to find a nicer group of American owners that go out of their way to make sure your stay is comfortable and well taken care!!!

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Chris S, Manager at Americas Best Value Inn Refugio, responded to this review

Dear guest, I would like to personally extend my many thanks for the positive feedback. We are adjusting daily to ensure customer satisfaction. We look forward to serving you again! Thank you and God bless! Best regards, C. Starr More 

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