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BEST WESTERN Quanah Inn & Suites

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1100 11th Street, Highway 287 West, Quanah, TX 79252-5216
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1 room 1 adult
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BEST WESTERN Quanah Inn & Suites
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70 Reviews from our TripAdvisor Community

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Lubbock, Texas
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Overall we enjoyed our stay. The room was quite comfortable...except for the sleeper sofa. My sons slept there, and it was pretty bad. The mattress on the sofa was stained and malformed. I had to go to the front desk to get the bedding, even though our reservation requested the sleeper sofa. They were extremely friendly and helpful. Overall, I... More 

Review collected in partnership with Best Western

Helpful?
Thank Jennifer B
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at this hotel after reading good reviews about this place. I'm glad we did!The rooms here are very spacious and the beds are comfortable. It's close and convenient to everything in town. They have a great swimming pool that my children very much enjoyed. We will be back!

Helpful?
Thank A TripAdvisor Member
Amarillo
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent hot breakfast with good choices. Egg omelet, sausage, bacon, biscuits, gravy, fresh fruits, cereals, pancakes/waffles, fruit drinks, milk, coffee. Clean rooms throughout. Appears to be fairly recently built. Set back from highway to minimize road noise. A/C unit cycled on/off too frequently though. And, for our taste, bed was too firm and the pillows too soft. Made for an... More 

Review collected in partnership with Best Western

Helpful?
Thank Cled C
Pueblo, Colorado
Level Contributor
117 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 22, 2015

This was a too-tired-to-drive-anymore stop without a reservation. I asked for an ADA room with two beds. The clerk took my rewards card, I.D. and credit card and registered me for a room. She never said what type of room was available, never said the rate, if she had an ADA room - just processed. Turns out she did not... More 

Helpful?
3 Thank DR186
EJ1100, General Manager at BEST WESTERN Quanah Inn & Suites, responded to this review

Thank you for the review. I am glad you enjoyed your stay, but I would like to apologize most sincerely for your experience with the Guest Service Agent that checked you in at our hotel. All of us at Best Western Quanah strongly believe in our hotel's mission and philosophy to do all we can to delight guests with service... More 

Amarillo, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 23, 2015

We intended to stay in Childress, but wanted to rest sooner (headed West). This hotel is not only in a smaller town, but also more expensive, and lesser quality. It was quiet and the bed was comfortable. However, the room smelled of urine and tub caulk was mildewed. Skipped the shower that morning. Breakfast was old and stale. Waste of... More 

Review collected in partnership with Best Western

Helpful?
Thank Elizabeth M
EJ1100, General Manager at BEST WESTERN Quanah Inn & Suites, responded to this review

I am very sorry to hear about your experience and that we did not manage to live up to your expectations. I can assure you that this is not how we wish to be perceived and certainly not the level of service and experience that we strive to give. I understand that Quanah is a smaller town and does not... More 

Denison, Texas
Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 12, 2015

Nice place to stay if you're on the road. Easy access to highway and local shopping venues. Clean rooms, nice indoor pool. Hot tub did not have hot water, due to maintenance, but, who needs hot water with the weather outside at 100+? WiFi wasn't all that great, but found ways to cover that issue.

Helpful?
Thank Randall C
EJ1100, General Manager at BEST WESTERN Quanah Inn & Suites, responded to this review

What a pleasure it is to hear that you were able to find our hotel with ease. We appreciate you taking the time out of your day to post such a great review. However, I would like to apologize about the hot tub and the internet, but both the issues are being taken care of. We hope that we continue... More 

Bedford, Texas, Usa
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed August 23, 2015

We stay at Best Westerns quite often. I like the small town properties like this one because everyone is so nice and helpful. If there is a downside is that sometimes the smaller properties have a few minor maintenance issues such as the hot tub not working. I don't think they get things fixed as properties in the big city... More 

Review collected in partnership with Best Western

Helpful?
Thank Cheryl S
EJ1100, General Manager at BEST WESTERN Quanah Inn & Suites, responded to this review

Thank you for your review! We are so glad you enjoyed your overall experience with us, and you felt that our team was nice and very helpful. However, I would like to apologize for the hot tub not working, We have already ordered the parts and it should be fixed very soon. We look forward to seeing you next time... More 

Texas, United States
1 review
4 of 5 stars Reviewed August 15, 2015

The town is small and the restaurants close fairly early. The atmosphere is great, just not a lot to do after dark. The hotel was worth the stay. The beds are comfortable, the breakfast good and the staff friendly. Check-in and out was easy.

Review collected in partnership with Best Western

Helpful?
Thank Roy K
EJ1100, General Manager at BEST WESTERN Quanah Inn & Suites, responded to this review

Thank you for your comments regarding your recent stay with us. I will be sure to pass on your nice words to our team who love hearing what a great impact we have on our guests. We are truly grateful to have a great team that enjoy being of service to our guests and make you feel comfortable while staying... More 

Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 14, 2015

It is a gamble for wireless internet to work and the I use my floor lamp on the desk every evening and the cleaning crew put it down every morning. The hotel is very convient to all the areas in which I work while I am in Quanah, TX. The front desk employees are mostly very friendly and willing to... More 

Review collected in partnership with Best Western

Helpful?
Thank Sassymarker
EJ1100, General Manager at BEST WESTERN Quanah Inn & Suites, responded to this review

Thank you very much for returning to us on a regular basis when you come to Quanah, Texas. We are in the process of completing an improvement plan to our high speed internet in the hotel and we are able to boast that we will have some of the largest bandwidth out of any Quanah hotels coming into our building.... More 

Tel Aviv, Israel
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 11, 2015 via mobile

This hotel seems new and is very affordable. You get a huge room, free parking, free wifi, and free breakfast. I guess the staff is friendly, I didn't have much interaction with them. My room had a funky smell that only got worse when you turned on the air conditioner. In the room next to mine a family member killed... More 

Helpful?
Thank ADM1971
EJ1100, General Manager at BEST WESTERN Quanah Inn & Suites, responded to this review

Thank you for taking the time to offer feedback regarding your stay at Best Western Quanah. We pride ourselves on delivering a memorable hotel experience for each of our guests and I apologize for the inconvenience you experienced. The issues you experienced with housekeeping will be addressed. Your comments are very helpful to us in our efforts to constantly improve... More 

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