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BEST WESTERN PLUS Northshore Inn

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1707 Highway 181, Portland, TX 78374
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1 room 1 guest
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BEST WESTERN PLUS Northshore Inn
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100 Reviews from our TripAdvisor Community

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Traveler rating
    53
    28
    11
    4
    4
See reviews for
48
19
2
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (100)
  • Mar-May only
    (15)
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    (52)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (18)
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Humble, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Have stayed at this hotel previously a few years ago. It has gone down. Room had an odor, maybe carpet or curtains. No USB connections. One phone. Had to move to bed-side for wake-up call Dated. Overpriced.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best W, Manager at BEST WESTERN PLUS Northshore Inn, responded to this review

Thank you for bringing this to our attention, we strive to exceed every guest expectation. We are constantly updating our property. I can assure you the guest room you stayed in has been thoroughly cleaned and inspected and all items have been addressed. Please feel free to contact me if you have further questions or comments. Kendra Gipson Asst. GM More 

Sour Lake, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I enjoy staying at Best Western. The staff is like family. The only suggestion I would make if they ever remodel the facility, they need to make the suites two separate rooms. Otherwise it could not be a better location. It is central to anything you want to do.

Review collected in partnership with this hotel

Was this review helpful? Yes
Best W, Manager at BEST WESTERN PLUS Northshore Inn, responded to this review

We appreciate your comments and your suggestion. We look forward to seeing you again soon. We strive to exceed every guest expectations! Kendra Gipson Asst. GM More 

Huntsville, Texas, USA
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The second-best breakfast I have ever had in a do-it-yourself hotel. The room was excellent, very-well maintained, and a helpful friendly staff. I think the negative reviews were for another location as this one is superlative. I guess I have to find one negative point . . . They are very definite about no pets and yet they have one... More 

Was this review helpful? Yes
Best W, Manager at BEST WESTERN PLUS Northshore Inn, responded to this review

Thank you for choosing to stay with us! We value your opinion and your feedback. We are a pet friendly hotel as we believe pets are like part of the family. Please come and stay with us again. Please contact us for your future accommodations. Kendra Gipson Asst. GM More 

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Without question this is one of the finest experiences I have had in my travels. The staff is not just friendly but make you feel at home. They make sure that every portion of you visit is enjoyable. The owners are constantly working to upgrade the facilities to 5 star quality. The area is extremely hospitable with many fine restaurant... More 

Was this review helpful? Yes
Best W, Manager at BEST WESTERN PLUS Northshore Inn, responded to this review

Thank you so much for choosing to stay with us and allowing us to exceed your expectations! We value your business and hope you will continue to stay with us and we value your feed back. Thank you for taking the time to rate us and leave your comments. . Kendra Gipson Asst. GM More 

Alvin, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

While the staff was extremely helpful, when you walk into the lobby, the smell of mildew overwhelms you. The air in my room was extremely damp/humid even though the a/c was running. I did not report or complain to the management. I just cancelled my reservations for the next week, and went to the Hampton Inn next door.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best W, Manager at BEST WESTERN PLUS Northshore Inn, responded to this review

I am sorry to hear that you encountered a problem during your stay. I truly wish you had of contacted me regarding the issues you had here. We unfortunately have a lot of humidity in this area but I can assure you we have no mold in our building. Our guest satisfaction and their health is our first concern. Thank... More 

San Antonio, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The staff was great and easy to deal with, nice to my pets. Bed was comfortable and Ac cool great in 100 degree days. Breakfast was standard for Best Western, space is limited. Wifi drops off and you have to reentery your password to use the wi fi. Night staff is to nice and which lead to no resolution to... More 

Was this review helpful? Yes
Best W, Front Desk at BEST WESTERN PLUS Northshore Inn, responded to this review

We are glad to hear that you enjoyed your stay with us! We do apologize for the inconveniences and we thank you for your feedback. We will definitely work on improving in the areas you mentioned! Thank you for staying with us and we hope to have you and your pups back again! Kaitlyn More 

Cedar Creek, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The check in was fast and easy. Our stay was very comfortable and the nice hot breakfast was appreciated. We were at a Best Western in Port Aransas for the first night of our trip. It was a noticeable step up to check in at the Best Western in Portland. It's quite convenient if you're looking for a little less... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best W, Manager at BEST WESTERN PLUS Northshore Inn, responded to this review

Thank you for staying with us and allowing us to exceed you expectations. Please come and visit us next time you are in the area! Kendra Gipson Asst. General Manager More 

Port Aransas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

The whole staff is very friendly . I will always stay at this hotel in Portland Texas ... It's very clean .. Pool is awesome ... Beds are very comfortable ... Breakfast is great !! Just love Portland the dog !!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Best W, Manager at BEST WESTERN PLUS Northshore Inn, responded to this review

We are so delighted to hear you enjoyed our hotel! Please come and visit us and Ms Portland as well! Kendra Gipson Asst. General Manager More 

Austin, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay from Friday to Sunday. Our children enjoyed the breakfast both mornings we were there. Our A/C stopped working properly on Saturday morning, but it was fixed by the time we returned that evening. We were very satisfied with the overall experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best W, Manager at BEST WESTERN PLUS Northshore Inn, responded to this review

We are glad you chose to stay with us and apologize for the A/C. So glad we could get it fixed prior to your return! Please come and visit us again. Kendra Gipson Asst. General Manager More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We have grown to love and only stay at Best Western hotels, and this is one of the nicest ones we have booked. It was an excellent value for the price we paid. The breakfast selection was amazing. Very close to Corpus Christi as well! Rooms were clean and staff was very friendly.

Was this review helpful? Yes
Best W, Manager at BEST WESTERN PLUS Northshore Inn, responded to this review

We are to pleased you enjoyed your stay! Thank you for visiting, please come see us again. Kendra Gipson Asst. General Manager More 

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