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Holiday Inn Express Hotel & Suites Port Lavaca

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2629 State Highway 35 N, Port Lavaca, TX 77979
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Holiday Inn Express Hotel & Suites Port Lavaca
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Holiday Inn Express Hotel & Suites Port Lavaca
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59 Reviews from our TripAdvisor Community

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Traveler rating
    28
    23
    5
    2
    1
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18
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Austin, Texas
5 of 5 stars Reviewed 1 week ago

We have stayed at many HI Express previously and been satisfied. This one is by far the best. Everything was excellent from the front desk assistance to the decor and cleanliness of the hotel. The breakfast room was bright and cheery and the food provided was ample with lots of choices. The young lady working there was delightful and aimed... More 

Was this review helpful? Yes 1
Abilene, Texas
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Our room smelled wet and musty. Even with the air conditioning on it felt wet in the room. In the bottom floor elevator foyer it smelled strongly of mold. Breakfast biscuits were undercooked and still dough-like in the center, scrambled eggs were cold.

Was this review helpful? Yes 1
HIEPortLavaca, Director of Sales at Holiday Inn Express Hotel & Suites Port Lavaca, responded to this review

Dear Val, Thank you for taking the time to share your thoughts about your recent stay. We apologize we fell short of your expectations. We take the condition of the property very serious and are disappointed that your room appeared and smelled wet. We are looking into the issues with breakfast although the biscuits are fully cooked and just need... More 

Montreal, Canada
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 30, 2015

This hotel is really well located, the view was great, the rooms spotless and the decoration really cute. There is a beach on the other side of the highway but didn't go there. we enjoyed the pool at night. We would definitely stay there again.

Was this review helpful? Yes
HIEPortLavaca, Director of Sales at Holiday Inn Express Hotel & Suites Port Lavaca, responded to this review

Dear Jessica, Well thank you for much for your wonderful review. It pleases us immensely when we hear that our guests have had such a wonderful and impressionable stay with us. We try our best and value any feedback we can get concerning our performance. The beach is pretty awesome so hopefully you can visit it next time. The pool... More 

College Station, Texas
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 11, 2015

My daughter and I stayed here during an airport visit. It's a new facility, so everything is very clean. Our room on the 3rd floor did not face the bay, unfortunately, but that's not a huge loss as the bay isn't much to look at. The bed was comfortable and there was good water pressure in the shower. A good... More 

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HIEPortLavaca, Director of Sales at Holiday Inn Express Hotel & Suites Port Lavaca, responded to this review

Dear Agchris96, We are so happy to hear that you and your daughter enjoyed your stay. You may be surprised to know that our property just turned four years old last month, but we often hear that it looks so new. That's because not only does our staff pride themselves on making guests' stays memorable, we also pride ourselves on... More 

Columbus, Ohio
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 3, 2015

This place is new, convenient and has the nicest staff there is from the front desk manager to the breakfast manager. It is a clean and welcoming place. I guess due to being on the bay it is built on a big man made hill and the first floor and lobby are like the 3rd floor. That is great for... More 

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HIEPortLavaca, Director of Sales at Holiday Inn Express Hotel & Suites Port Lavaca, responded to this review

Dear Julia, Thank you for taking the time to share your experience with us. It is feedback like yours that can help us improve or continue what is working. The hotel is a bit unique being elevated. We are working on signage that can aid guests when checking in and in parking. We apologize you had to experience a messy... More 

Seattle, Washington
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 1, 2015

Friendly staff, especially Terri at front desk. Patient with questions concerning road routes to take. Restaurant nearby is closed on Sunday, FYI. Enjoyed the hot tub and pool. You can bird from your room with the bay view! I'd stay again

Was this review helpful? Yes
HIEPortLavaca, Director of Sales at Holiday Inn Express Hotel & Suites Port Lavaca, responded to this review

Dear Donna, We truly appreciate the recognition of Terri. She, along with the rest of the staff, believe that making our guests feel appreciated and pampered with excellent and friendly service. We aim to be more than just a place for someone to sleep. I'm glad you got to watch birds. I admit, seeing the seagulls and pelicans fly above... More 

London, UK
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 26, 2015

It's a Holiday Inn Express, so it has the standard room layout, buffet breakfast, etc. It's also apparently brand new, so everything is in great order. (The rooms really are decorated in that striking shade of blue in the photo.) We found the air con intrusively loud and large - it's one of the units that is bolted under the... More 

Was this review helpful? Yes 1
HIEPortLavaca, Director of Sales at Holiday Inn Express Hotel & Suites Port Lavaca, responded to this review

Dear Kate24, Thank you so much for reviewing us. We appreciate all feedback. I want to apologize if the a/c was bothersome. We will definitely take a look at the unit to make sure it is working properly. Ordinarily all one should hear is a low hum. We like our colors and actually, our property is not so new. We... More 

Universal City, Texas
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 26, 2015

A very nice bed, very reasonable , a lot of choices for breakfast , very good hot tub and pool area. If it had a window to open it would be 5 stars in my book. Good cable, fridge and microwave in room. Wifi spotty. Very nice night! Accommodating staff.

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HIEPortLavaca, Director of Sales at Holiday Inn Express Hotel & Suites Port Lavaca, responded to this review

Dear Terri 316g, Well thank you very much for taking the time to share your thoughts. We are glad you were able to take in the area and some of the wildlife it offers. Out internet has been spotty and at times unreliable and for this we apologize and assure you we are working on resolving this for our guests.... More 

Granbury, Texas
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed April 2, 2015

The hotel is the first thing you'll notice coming across the causeay on Hwy 35 into Port Lavaca. Pull up the ramp upon arrival for check-in and unloading as you need a hotel key to access the lower entry level doors. The hotel itself is extremely clean and all staff I came into contact with were very friendly. The room... More 

Was this review helpful? Yes 1
HIEPortLavaca, Director of Sales at Holiday Inn Express Hotel & Suites Port Lavaca, responded to this review

Dear Koga, Thank you so much first for choosing us and second for reviewing us. We truly appreciate and value all guest feedback. Not to brag, we hear often how our employees are friendly. We are extremely fortunate to have a staff that takes customer service to heart. They will be thrilled when I share this review with them. As... More 

La Vernia, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

After a horrible night at LQ (see my review) we opted to change to Holiday Inn on the bay and what a difference! Beautiful, clean, fluffy beds and towels just to name a few. Terri, even called when we got settled in to make sure our room was okay. The service was amazing. The breakfast was huge with lots of... More 

Was this review helpful? Yes 2
HIEPortLavaca, Director of Sales at Holiday Inn Express Hotel & Suites Port Lavaca, responded to this review

Dear Marcella, Thank you, thank you, thank you. What a wonderful review. We love our hotel and all the views. Holiday Inns have a high standard for service and quality amenities such as the bedding and towels and we are thoroughly delighted that you enjoyed them so. Welcome to the area!Matagorda is relaxing and we hope you have a pleasant... More 

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