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Holiday Inn Port Arthur-Park Central

3.0 of 5
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2929 Jimmy Johnson Blvd., Port Arthur, TX 77642
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Holiday Inn Port Arthur-Park Central
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Ranked #7 of 18 Hotels in Port Arthur
A recent review
5 of 5 stars reviewed 2 weeks ago
hlquad Houston, Texas
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26 reviews from our community

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    6
    3
    1
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3
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed in a few places in Port Arthur, this hotel in my opinion is far better than the others. It is new and in a perfect location with friendly staff. You can walk to the mall of take a one minute ride to many restaurants and stores.

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Rio de Janeiro, RJ
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 5, 2015 via mobile

Located strategically near several restaurants and major road. Staff is friendly but I killed 2 roaches in my room. Unacceptable to a Holiday Inn and knowing that next to their location are several other hotel options. I saw some other guests comments at trip advisor and they had the same problem I had.

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IHGCare, Guest Relations Manager at Holiday Inn Port Arthur-Park Central, responded to this review

Dear Marcelo O, Thank you for bringing your experience to our attention. It was nice to hear that you like our convenient hotel location. However, I am sincerely sorry that the cleanliness of the room did not meet your expectations. Your feedback will be addressed with the appropriate department to ensure we are providing the best stay for guests at... More 

Biloxi, Mississippi
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 10, 2014

After reading the reviews here I expected a nice stay. The hotel is convenient to restaurants, major highways and shopping venues. The room was clean and beds were comfortable. Issue #1 were the front desk clerk was not very friendly at all. I got the impression she doesn't like her job very much. I wanted to inquire about restaurants in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Port Arthur-Park Central, responded to this review

Dear brgal2014, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you found our location convenient, rooms clean and beds comfortable. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can... More 

Homewood, Alabama, Usa
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 14, 2014

This hotel is conveniently located to the restaurants and shopping. Easy access to the highway. The staff was friendly and helpful. If I am ever through this area again I would probably choose this location again.

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IHGCare, Guest Relations Manager at Holiday Inn Port Arthur-Park Central, responded to this review

Dear Calvin B, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and location of the hotel. The feedback we... More 

Bergen, Norway
Top Contributor
55 reviews 55 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 27, 2014

As the title says. If we knew in advance how well we were to be taken care of, we would have stayed longer. My 14 collegues agree in my statement. The staff that met us was well prepared and the check in was done With professionalism and friendliness at the same time. Rooms were airy and clean. Bathrooms spacy and... More 

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Orangefield, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 21, 2014

One day in January, I was working my last night twelve hour shift in my normal three night workset before my short weekend at Motiva Enterprises and I was just getting off Friday morning and this was during the wintry mix ice storm in January that made the overpasses and bridges very hazardous to transverse that they had to close... More 

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League City, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 19, 2014

Nice building and accommodations, but a lack of attention to detail makes this a less than desirable location. I killed two huge roaches in the hallway outside my room at different times...who knows how many are still there? The breakfast buffet is barely that. One meat and very few selections. All the staff is very nice and helpful, looks like... More 

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IHGCare, Guest Relations Manager at Holiday Inn Port Arthur-Park Central, responded to this review

Dear Keith699, Thank you for taking the time to provide feedback on your stay. It is unfortunate the cleanliness of the hallway prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments... More 

Travelers are raving about these Port Arthur hotels

Plantersville, Texas
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 29, 2014

After reading a few reviews I was a little concerned about the hotel. After checking in, i am pleased with the room and overall experience at the hotel. The design and layout is dated, but appears to have been remodeled in the not to distant past. Has restaurant in lobby that is acceptable if you don't want to go out... More 

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Florida
Contributor
18 reviews 18 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 3, 2013

Had the pleasure of meeting hotel owner who was busy setting up a beautiful Christmas display in the hotel's lobby. What a treasure to see. My wife and I took our grand daughter there which as one might expect, her little eyes were saucer big. This whas become an annual traidtion for us when in town.

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San Antonio, Texas
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 10, 2013

We like to have direct access to our vehicle and this place has ir. Very nice updated room. Impressive decor. Nicest staff anywhere. The restaurant was great for a late meal after traveling all day. Bar looked real nice. Right on the major highways for any direction. Desk gave perfect directions on departure for detour to Galveston. Likely the best... More 

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