I had stayed here only once previously, about one year ago, although my husband has stayed here several times with no problems. Last year, although the room was very clean, I couldn't understand why many things in the room didn't match at all, i.e. drapes, patterns on furniture, etc., while it looked as if some decorating touches were brand new.... more

Don't expect a lot of customer service if you stay at this Holiday Inn in Port Arthur. Our reservation said we would have a refrigerator in the room and we needed one to keep things cold that were to be used in our presentation the next day. I called the desk immediately upon entering the room at 2:00 and was... more

I stayed at the hotel for two weeks for government disaster work. My room was renovated with flat screen t.v, new furniture, and new bathroom. The staff was extremely friendly and accomadating and made my trip enjoyable. My room was clean and quIet. also enjoyed the renovated gym with two treadmills, ellipetical, leg and arm exercise machines. There is not... more

Was booked into this hotel with a large group for a meeting. Room and bed were clean and comfortable. Despite being next to an elevator, I had no noise issues during my two-night stay. Lobby and bar area were smoky, but my non-smoking room was not. Internet worked fine in the room, which was important as I needed to use... more

Stayed one night at the Holiday Inn Port Arthur. I enjoyed the stay. I was recognized as a Priority Club Member and given a bottle of water and snacks. Stayed on the 4th floor with a nice view over the pool area. Although it was too cool to go to the pool, it was a beautiful area. Breakfast was good,... more

This place was really nice. The pool was great, the rooms were beautiful, and everyone there was really nice. I didn't have one complaint about my whole experience there. more

I stayed 2 times in the holiday inn, port arthur in august, september 2004. It is a descent hotel. However some negative points : When I stayed there, there was not breakfast buffet and service at breakfast was no that fast, but acceptable. I heard that some days ,there is a breakfast buffet. One night I couldn't sleep because of... more