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Hampton Inn & Suites Port Arthur

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7660 Memorial Boulevard, Port Arthur, TX 77642
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1 room 1 adult
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Hampton Inn & Suites Port Arthur
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155 Reviews from our TripAdvisor Community

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2 reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

The breakfast was real skimpy if you've ever stayed at a Hampton Inn before the breakfast here doesn't even compare..the service and rooms are great Elizabeth was real helpful but the breakfast is horrible here

Helpful?
Thank Kenneth D
New Iberia, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Staff was friendly at this location & the hotel room was very clean. The bed was so comfortable it felt like home. I would recommend this hotel to family & friends and if we're in the area again we will be back.Thanks!

Review collected in partnership with Hampton

Helpful?
Thank Cindy G
1 review
5 of 5 stars Reviewed 4 weeks ago

I'd just like to say that if you're in the area, this hotel is probably one of the best hotels in its price range. The staff was exceptional, the rooms were very nice and the breakfast was more than just continental.

Review collected in partnership with Hampton

Helpful?
Thank lanalel
Management response:

Dear Lanalel, First of all, let me start off by just thanking you so much for the compliments that you have given our hotel. We pride ourselves on not only being the best hotel in our area but, being a hotel with one of the most accommodating staff's this area has to offer. Our team strives to keep not only... More 

Owasso, Oklahoma
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Elizabeth was so helpful during the 5 nights I stayed at this location over a two week period. She helped me find nice places to eat and even as far as to the closest place to find a few simple as a screw driver. Elizabeth is exactly what I expect as a diamond member of the Hilton family. She went... More 

Helpful?
1 Thank pherenetic
Management response:

Dear Pherenetic, We are so thrilled to hear how helpful Elizabeth was to you during your stay. Going above and beyond our guest's expectations are the standards that we hold each and every one of our employees to. So, hearing that your experience was "above and beyond" your needs sends us to the moon! We do hope that you choose... More 

College Station, United States
1 review
4 of 5 stars Reviewed December 29, 2015

Went to visit family for Christmas. Made a last minute reservation on Christmas Eve and was able to get a military family rate. Staff was very friendly, hotel was clean, and breakfast was good. Hot coffee 24/7 in lobby. I have stayed here before and a recent remodel has spruced up the place. Also close (less than 1/4 mile) to... More 

Review collected in partnership with Hampton

Helpful?
Thank Edgar B
Twin Cities, USA
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 15, 2015

I rented 3 rooms at this hotel. I was the only one of the 3 of us who had any issues what so ever. The particular room I had: 1) TV needed to be fixed 2) the handle on the shower door was loose. It didn't take any pressure to slide the handle on the shower door. 3) The cleaning... More 

Helpful?
Thank Brian P
Nashville, Tennessee
Level Contributor
169 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 10, 2015 via mobile

This is a nice Hampton Inn in a good location. The room was nice and hotel is very quiet. I was disappointed in the breakfast. Not well set up or stocked. Spoons were not available and no peanut butter for toast.

Helpful?
Thank lmcpht
Lauren C, Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear lmcpht, Our team works extremely hard to keep our hotel nice and enjoyable for our guests so, hearing that you enjoyed your stay here is very pleasing to us! We are, in fact, very fortunate to be in such a great location! Easy access to all of our local restaurants is a huge plus for our traveling guests. So,... More 

Alamo, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 22, 2015

Stayed in a suite with king, desk, and kitchenette. Enjoyed a very comfortable bed, spacious clean quiet room with useful and comfortable furnishings. Air conditioning worked well. Bathroom was clean. Amenities were good. Staff were attentive. Good breakfast. Convenient location. Great stay.

Review collected in partnership with Hampton

Helpful?
Thank Avitraveller
Corpus Christi, United States
2 reviews
3 of 5 stars Reviewed October 19, 2015

Average hotel for the price you pay.... Not much impressed with the Hotel as the Rooms were ok, bathrooms were not updated, lobby was being renovated.... air conditioners in room was not working properly...

Review collected in partnership with Hampton

Helpful?
Thank Ashish Ramesh W
Lauren C, Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Ashish Ramesh W, First of all let me just say that we definitely appreciate your honest feedback about your experience here at our hotel. We are so glad that you noticed the renovations taking place in the lobby because this is only the beginning of the many renovations that are taking place throughout the hotel -especially in the rooms... More 

Geismar, LA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 12, 2015

I found the Hampton to be a very good choice for my business stay. Conveniently located to restaurants and the highway, it was a very good choice. The breakfast was good; the manager's evening gathering was awesome.

Review collected in partnership with Hampton

Helpful?
1 Thank Eddie D
Lauren C, Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Eddie D, Thank you so much for choosing to stay with us on your business trip this month! I am so thrilled to know that the convenience of our location pleased you so! We are very fortunate to be located in such a central location to the local restaurants and social attractions in town! Our guests are able to... More 

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