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All 17 Port Arthur hotels

Hampton Inn & Suites Port Arthur

2.5 of 5 Hotel   |   7660 Memorial Boulevard, Port Arthur, TX 77642
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86%
Ranked #2 of 17 Hotels in Port Arthur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jenn L Houston, Texas
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101 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel and great staff. Rooms are comfortable. Tons of restaurants, places to eat and stores around this hotel. Easy access to freeway. The prices are good and the breakfast is hot. I stay here every time I go to the area for business reasons.

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Islamorada, Florida
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very clean and everyone from the front desk to the cleaning staff were very friendly and helpful. The location is great as there is a Mexican restaurant next door, and another in walking distance. Plenty of food and shopping just up the road a mile or so.

Review collected in partnership with Hampton

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Robert C., I wanted to thank you for your comments in regards to my hotel's cleanliness and helpful staff. I sincerely appreciate you taking the time to submit this survey, and I will be sharing your comments with my entire team. Again that you for your patronage, and it was indeed a pleasure to have served you. Sincerest Regards,... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

As we had just gotten off the ship in Galveston and headed across the ferry to Hampton Inn for the 26th military, well as my niece and her fiancee had brought my 95 yr young MIL to the event, I asked the housekeeping to change the sheets and she stopped right then what she was doing and immediately cleaned the... More

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Paula P. I sincerely appreciate your kind words in regards to my entire team and the hotel guest room accommodations. I as well as my staff thoroughly enjoyed hosting your entire group. I do greatly acknowledge your taking the time to fill out this survey. From myself and my team of sales and service associates, it was indeed our... More

Nederland, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Our group stayed at this hotel Friday through Sunday of Labor Day weekend this year for the 69th Army Reunion for the WWII 36 MP Co, and everything about the hotel and staff were all fantastic. The hotel staff exceeded my expectations, and the hotel itself is beautiful inside and out. Our group used the meeting room aka hospitality room... More

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Sherry S., Thank you so kindly for the wonderful remarks in regards to the hotel. I sincerely appreciate you taking the time to fill out this survey. My staff and I were very excited about your group coming to our hotel. It was indeed a pleasure meeting you and the entire group. Thank you again for your excellent review... More

Pearland, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The people and cleanliness of the hotel are top notch. The staff was the most friendly I have seen in a very long time during my travels. The A/C panel display didn't work and the mattresses work overly springy and lopsided padding. Overall the bedding was my biggest problem as it was extremely uncomfortable. I slept a total of 3... More

Review collected in partnership with Hampton

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Chris M, I sincerely appreciate your comments in regards to my sales and service staff, as well as the overall cleanliness of the hotel. I will definitely relay your comments to my entire team, as they will be happy to know that they exceeded your expectations. I do regret that your guest bedding experience was less than satisfactory. I... More

Alabama
Top Contributor
60 reviews 60 reviews
38 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent property with easy access to restaurants and the freeway. Guest services staff is awesome. Very attentive and willing to help. Rooms are appropriately appointed and comfortable. Has a decent breakfast and a manager’s social in the evening.

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Shauste, I wanted to say thank you very much for your comments in regards to my hotel sales and service staff here at the Hampton Inn & Suites of Port Arthur, Texas. The team will be very excited to know that we exceeded your expectations, and that you enjoyed our newly implemented Evening Managers Reception. Thank you for taking... More

Port Artur, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel gives good customer service. The staff is friendly and is always willing to help. The room was very clean and smelled like fresh flowers. The full breakfast was fixed like home style meals.

Review collected in partnership with Hampton

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Beverly C, Thank you for your kind remarks in regard to my hotel's friendly staff and overall cleanliness. I sincerely appreciate you taking the time to fill out this survey and your patronage to the Hampton Inn & Suites of Port Arthur. I will extend your kind words to my entire team, and post your comments for them to... More

Grand Prairie, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Overall, it's a very nice property and a good value. Very clean and a very friendly and helpful staff. the only complaint is that the internet was VERY slow making it very difficult to work from my room.

Review collected in partnership with Hampton

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Earl Dewayne0, Thank you for your recent patronage of the Hampton Inn & Suites of Port Arthur, Texas. I sincerely appreciate your positive comments in regard to my staff and cleanliness of the hotel. I will be passing your comments on to my sales and service team for their review. I do regret that that the speed of the... More

College Station, Texas
Top Contributor
58 reviews 58 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overnight business stay. Port Arthur is a refinery town, pure and simple, and this facility is one of many that is within a few miles of those complexes. There were quite a few tradesmen overnighting here. We found the front desk staff very pleasant and helpful. They went out of their way to engage in pleasantries and conversation and to... More

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear 12Aggie, Thank you for your recent stay here at the Hampton Inn & Suites of Port Arthur, Texas. I sincerely appreciate you taking the time to fill out this survey. Please accept my apologies for the issues that your experienced during your stay. I can assure you that your comments will be taken seriously and the appropriate measures have... More

Huntsville, Alabama
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed August 16, 2014

Stayed one night, check in by staff was excellent and very attentive soon as we walked in the door; they always had a big smile for us when we left and arrived back. Location is right off main highway, restaurants nearby, shopping all around. Mexican restaurant right near parking lot to walk to. Rooms were clean, No smells, comfortable and... More

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Roadhound 1 -- Thank you for your kind words in regards to my hotel cleanliness and especially my friendly staff. I do appreciate you taking the time to fill out this survey, and very pleased that you were happy with the overall hotel operations. I sincerely appreciate your patronage and look forward to your return to the Hampton Inn... More

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Additional Information about Hampton Inn & Suites Port Arthur

Address: 7660 Memorial Boulevard, Port Arthur, TX 77642
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Port Arthur
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Port Arthur 2.5*
Number of rooms: 72
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Also Known As:
Hampton Inn And Suites Port Arthur
Hampton Inn & Suites Port Arthur Hotel Port Arthur
Hampton Inn Port Arthur
Port Arthur Hampton Inn

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