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Hampton Inn & Suites Port Arthur

Certificate of Excellence
2.5 of 5
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7660 Memorial Boulevard, Port Arthur, TX 77642
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Hampton Inn & Suites Port Arthur
Best prices for: 1 room 1 guest
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Ranked #1 of 18 Hotels in Port Arthur
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
Coral N Lago Vista, United States
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118 reviews from our community

Traveler rating
    69
    32
    10
    5
    2
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36
13
4
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona, United States
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This has to be one of poorest experiences I've had in a long time. The staff were very pleasant to efficient. The problem is with the hotel - it is old and in need of a major upgrade. The fitted sheets and mattress pad did not stay on the bed. The TV was useless; we eventually figured out how to... More 

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Lago Vista, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Exactly the home grown friendliness and smiles you would expect from the South Texas staff. Room was clean and spacious. Breakfast had lots of options and coffee was hot and yummy. Convenient location.

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Mobile, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Hallways were dingy. Need to remodel. Felt like I was staying in a roadside motel. Breakfast was mediocre compared to other Hampton Inns I have stayed at. I would not want to come back. Rooms were satisfactory, but felt like they were not very clean.

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Phoenix
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We were very favorably impressed when we saw the layout of our suite at the Hampton Inn. Unfortunately, there were some problems: The sheet and mattress pad were too small for the bed, so no matter how hard we tried to tuck them in, they came off during the night and bunched up so that we had a very uncomfortable... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

The check-in process was one of the most friendly and efficient that I have ever experienced. After a long day of traveling, it was a welcome that was very much needed. The hotel was very clean and the rooms were quiet. Will book this hotel again for any future stays in Port Arthur, Tx!

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Mansfield, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2015

We would like to thank you for all you did to make out class reunion a success. Your whole staff, especially Aubrey, Ravi, Ashanta and Lupe were very friendly and helpful at all times. The party room was perfect. When the need arises, we will recommend your hotel. Cindy M

Was this review helpful? Yes 1
Garland, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

The staff was very courteous and accommodating. My room was cool and quite. Breakfast hot and there was plenty for all. If you like Mexican food, Roncha Granda is located across the same parking lot and is very reasonable.

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Desoto
Contributor
18 reviews 18 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

Hampton is famous for a breakfast that's a cut above the rest and this one is no exception. GREAT coffee 24/7. Cookies, complimentary dinner on Wednesday, free newspaper, fruit 24/7, etc. The staff goes out of their way to be helpful and informative. The rooms are very clean, high quality amenities, very comfortable bed, desk chair that WORKS, and they... More 

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Senior Contributor
43 reviews 43 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 22, 2015

Stayed overnight to attend the Port Arthur Mardi Gras festivities. Thw hotwl was clean. The staff was professional, the room was quiet, clean & spacious! The bed was comfortable and the breakfast delicious and pleantiful. I will definitely make this my preferred hotel when I'm in Southeast Texas!

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Ft. Collins, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

Travelling for work and being away from you family is hard enough, the added stress of the hotel lotto/box of chocolates (you never know what you are going to get) doesn't help. I choose the Hampton Inn when I can because they are the most consistent with a clean and quiet room. The Hampton Inn in Port Arthur Texas, lived... More 

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Was this review helpful? Yes 1
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