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Hampton Inn & Suites Port Arthur

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7660 Memorial Boulevard, Port Arthur, TX 77642
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1 room 1 guest
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Hampton Inn & Suites Port Arthur
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140 Reviews from our TripAdvisor Community

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Traveler rating
    76
    40
    14
    7
    3
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44
16
4
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cypress, Texas
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Easy to make reservations and rooms to choose from. Easy check -in and a great breakfast. Was able to get snacks and sodas without any problems. Checking out was easy to do. their internet service is good , but you have to be careful or you could be charge with a rate for a faster service. Have stayed here in... More 

Review collected in partnership with Hampton

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Ravi G, Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear George W, We are so happy to hear that you were easily able to make a reservation and select the room you desired!! It thrills me to hear that your check-in process was smooth sailing and that you enjoyed our hot morning breakfast! It is so very important to us that our staff are always available for our guests... More 

Loudon, Tennessee
1 review
1 of 5 stars Reviewed 1 week ago

Have stayed here before but new people have taken over and it is Terrible! We are in Room 104. It is stained with ??? what .I don't know. Walls need painting and repaired. Furnishings are very worn..mold in the shower. The entire room needs a deep cleaning. It took 48 hrs for our room to finally get cleaned...the assistant manager... More 

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Ravi G, Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Loudonlady2015, I sincerely apologize for the condition of your room during your stay here with us. It is very unacceptable that your room went without care for 2 days. This behavior is most definitely not our standard here at the Hampton Inn & Suites and I can assure you that we are addressing this issue immediately! We are so... More 

Pensacola, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

There seemed to be a shortage of things like towels. We didn't ask for a lot of service but wash clothes are needed daily. Breakfast seemed to be pretty good but there was nothing for a vegetarian which I am one. Nobody seemed to care if the tables were wiped off after someone had left food on the tables. I... More 

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Grand Prairie, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have been to this property several times in the past and always received fast friendly service, a clean room and a good value for the dollar. Room is always cleaned and refreshed promptly. Breakfast has a good selection and is always plentiful.

Review collected in partnership with Hampton

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Port Arthur, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Second time at this hotel and have always enjoyed it. Friendly staff, clean and comfortable room, excellent breakfast. A good place to stay. Swimming pool was open water and area was clean, plenty of shade from the sun.

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Grand Rapids, Michigan
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My company held an event at this hotel in the conference room. Not only did our event go longer than we planned, we also had a greater number of people in attendance than anticipated. The hotel staff were efficient and courteous throughout our stay and event. Eboni, who works the evening shift, was especially wonderful in handling our requests as... More 

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Houston, Texas
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

2 very comfortable Queen size beds, very clean, front desk staff very friendly and helpful, great breakfast. One complaint is there are no glasses provided in room; only plastic cups. Good value for the $$$.

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La Porte, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel is in a very good area and easy to get to. The staff is courteous and accomadating. The suite was very comfortable. I wanted to take the bed home with me, it was very comfortable. The mall is just a little ways down the highway along with many choices of restaurants.

Review collected in partnership with Hampton

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1 review
4 of 5 stars Reviewed July 16, 2015

The hotel staff was extremely friendly and helpful, and the rooms are nice for a hotel in this price range. They have an outdoor pool that was nice and in good condition There are also a number of shopping and dining options nearby.

Review collected in partnership with Hampton

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port arthur, United States
1 review
5 of 5 stars Reviewed July 16, 2015

I really liked the quality of the bedding, the selection of breakfast food that was available. My family and I will be coming to stay again and again. Any family we have to come visit we would surely check them in the Hampton, thank you all for such a warm and safe stay. The Lorthridge Family

Review collected in partnership with Hampton

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