We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn & Suites Port Arthur

Certificate of Excellence
Hotel deals
Hotel website
7660 Memorial Boulevard, Port Arthur, TX 77642
Special Offer
Seniors save up to 10%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hampton Inn & Suites Port Arthur
Professional photos View all
Browse nearby
Hampton Inn & Suites Port Arthur
Add Photo Write a Review

126 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    71
    35
    11
    7
    2
See reviews for
38
15
4
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (30)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (24)
All months
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Overall solid hotel to stay in, clean rooms and nice amineties. What put it over the top for me was the outstanding customer service provided by Kimberly. She even had my 3 year old asking about her when we left which is amazing because my son doesn't like any one over the age of 10. Good hotel. Excellent staff

Was this review helpful? Yes
Level Contributor
3 reviews
2 of 5 stars Reviewed 6 days ago NEW

Was very disappointed! Beds were very uncomfortable...at least in room 214. All 4 of us agreed on this. Room needs new everything. Shower got stuck on very hot...had to have the maintenance come shut off :( Breakfast lacked....dirty/ blah selection...etc Front desk help was nice enough. Won't ever stay here again.

Was this review helpful? Yes
League City, United States
1 review
3 of 5 stars Reviewed 1 week ago

I have stayed at this hotel since it was built. It is comfortable, clean and the staff is excellent. Comfy beds. It is showing its age though. Restaraunts in the area are great. Shopping is close to hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dayton, Texas
Level Contributor
160 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upon check in I was thanked for being a Hilton Diamond member. The front desk was very professional and the check in was less than one minute. I rented a King suite. Wow. Huge room with nice work desk splitting the sitting area and sleeping area. Very fresh smelling with plenty of storage space for clothes or food if you... More 

Was this review helpful? Yes
Henderson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay very much. The price was very reasonable for the excellent quality of the hotel. The service was very good. We received fresh towels and toiletries both days. Wi-Fi was fast and free. The hot breakfast was good both days. It was not quite as good on Sunday as it was Saturday. That's the only complaint we... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
League City, TX, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Even though the staff was very nice the room felt dirty and damp. My feet felt so dirty from walking barefoot the next morning and they were. Was ready to check out once I got to my room. Stayed the night anyway. Breakfast was good.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Falls Church, Virginia
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 29, 2015

I was here for two weeks and was very satisfied except mattresses are old and broken down - had two rooms and mattresses were both bad. The staff is great, very friendly and helpful. Reception in lobby on Tuesday and Wednesday from 5:30-7:30 or so - wine, beer, appetizers. Breakfast is typical Hampton Inn fare. I had a problem with... More 

Was this review helpful? Yes
Little Rock, Arkansas
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 26, 2015

Great location. Very clean and the staff went above and beyond to make you comfortable! Room was very comfortable and quiet. If you are in the Port Arthur area, I would highly recommend staying at the Hampton Inn.

Was this review helpful? Yes 1
Phoenix, Arizona, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 5, 2015

This has to be one of poorest experiences I've had in a long time. The staff were very pleasant to efficient. The problem is with the hotel - it is old and in need of a major upgrade. The fitted sheets and mattress pad did not stay on the bed. The TV was useless; we eventually figured out how to... More 

Was this review helpful? Yes 1
Lago Vista, United States
1 review
5 of 5 stars Reviewed May 5, 2015

Exactly the home grown friendliness and smiles you would expect from the South Texas staff. Room was clean and spacious. Breakfast had lots of options and coffee was hot and yummy. Convenient location.

Review collected in partnership with Hampton

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (61)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (26)
Viewed
Pool/beach area (6)
Viewed
Dining (5)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (2)
Viewed
Other (6)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay