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All 17 Port Arthur hotels

Hampton Inn & Suites Port Arthur

2.5 of 5 Hotel   |   7660 Memorial Boulevard, Port Arthur, TX 77642
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86%
Ranked #1 of 17 hotels in Port Arthur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
shauste Alabama
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96 people have reviewed this hotel

Traveler rating
    58
    25
    7
    5
    1
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33
10
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Alabama
Top Contributor
55 reviews 55 reviews
36 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent property with easy access to restaurants and the freeway. Guest services staff is awesome. Very attentive and willing to help. Rooms are appropriately appointed and comfortable. Has a decent breakfast and a manager’s social in the evening.

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Port Artur, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel gives good customer service. The staff is friendly and is always willing to help. The room was very clean and smelled like fresh flowers. The full breakfast was fixed like home style meals.

Review collected in partnership with Hampton

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Grand Prairie, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Overall, it's a very nice property and a good value. Very clean and a very friendly and helpful staff. the only complaint is that the internet was VERY slow making it very difficult to work from my room.

Review collected in partnership with Hampton

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College Station, Texas
Top Contributor
58 reviews 58 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Overnight business stay. Port Arthur is a refinery town, pure and simple, and this facility is one of many that is within a few miles of those complexes. There were quite a few tradesmen overnighting here. We found the front desk staff very pleasant and helpful. They went out of their way to engage in pleasantries and conversation and to... More

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear 12Aggie, Thank you for your recent stay here at the Hampton Inn & Suites of Port Arthur, Texas. I sincerely appreciate you taking the time to fill out this survey. Please accept my apologies for the issues that your experienced during your stay. I can assure you that your comments will be taken seriously and the appropriate measures have... More

Huntsville, Alabama
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night, check in by staff was excellent and very attentive soon as we walked in the door; they always had a big smile for us when we left and arrived back. Location is right off main highway, restaurants nearby, shopping all around. Mexican restaurant right near parking lot to walk to. Rooms were clean, No smells, comfortable and... More

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Roadhound 1 -- Thank you for your kind words in regards to my hotel cleanliness and especially my friendly staff. I do appreciate you taking the time to fill out this survey, and very pleased that you were happy with the overall hotel operations. I sincerely appreciate your patronage and look forward to your return to the Hampton Inn... More

Madisonville, United States
1 review
2 of 5 stars Reviewed 5 weeks ago

I made reservations for a specific room. I was told when I arrived that room was no longer available. My new room had a dirty sofa bed. When calling the front desk, they brought me clean sheets, handing them to me at the door. I don't expect to have to remove somebody else's dirty sheets and put on new clean... More

Review collected in partnership with Hampton

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cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Donald J. Thank you for your recent guest stay here at the Hampton Inn & Suites of Port Arthur, Texas. I do sincerely regret that you had reason to complain in regards to the linen issue with your sofa bed. Mr. J. I want you to know that we take all guest complaints very serious and I have dealt... More

Port Arthur, United States
1 review
5 of 5 stars Reviewed July 23, 2014

The Manager Cheryl Conner is fantastic. She made us feel welcome and the staff was great. The hotel lobby has been remodeled and looks great. The breakfast was good too. Call Cheryl to book your room. She took care of us.

Review collected in partnership with Hampton

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Joe T., Thank you for your recent stay here at the Hampton Inn & Suites of Port Arthur, Texas. I sincerely appreciate your kind words and response to this survey. While I cannot take all the credit, I have a great staff in all areas of the hotel and we work together as a team. I appreciate you taking... More

Terrell, United States
1 review
5 of 5 stars Reviewed July 20, 2014

My husband and I led a team of 37 from our church in Rockwall, Texas, to minister with New Beginnings in Port Arthur, Texas for one week. Our entire team was extremely impressed with this hotel and staff. The staff was amazingly helpful, breakfast was great every morning and our rooms were in great shape every evening. We will certainly... More

Review collected in partnership with Hampton

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Brandon P, Thank you for your kinds words in regards to your recent stay here at the Hampton Inn & Suites of Port Arthur, Texas. It was indeed our pleasure to have served your New Beginnings Ministry. I will pass on your comments to my entire team as they will be very excited to know that you and your... More

Linden, Virginia
1 review
5 of 5 stars Reviewed July 18, 2014

Alright let's be honest. Nothing in life is perfect. Things happen. While at the Hampton the weather decided not to cooperate. The hotel had no control over the circumstances. When the Hampton says 100% satisfaction/guarantee that's exactly what they mean. The GM (Cheryl) and all of her staff were on top of the situation. They made sure that I was... More

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Mrs. Parretti, Thank you for your recent guest stay here at the Hampton Inn & Suites. I do thank you for taking the time to fill out your survey. I sincerely appreciate all the great things that you have mentioned in regards to my entire team. I will be posting your comments for all of my team to review.... More

Hannibal, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2014

Our stay was a good one. We were met with a friendly greeting upon arrival. Our room was cleaned and freshened daily for a pleasant sensation when we returned in the evening. The layout of our room was conducive to relaxation and sleep. The breakfast was tasty, and the staff was polite and helpful. The only areas for improvement were... More

Review collected in partnership with Hampton

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Songbird2011, Thank you for your recent stay here at the Hampton Inn & Suites of Port Arthur. I sincerely appreciate you taking the time to respond with your comments. I will definitely pass on your excellent remarks to my team in regards to the services you experienced as well as the cleanliness of the hotel and your guest room.... More

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Additional Information about Hampton Inn & Suites Port Arthur

Address: 7660 Memorial Boulevard, Port Arthur, TX 77642
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Port Arthur
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Port Arthur 2.5*
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Also Known As:
Hampton Inn And Suites Port Arthur
Hampton Inn & Suites Port Arthur Hotel Port Arthur
Hampton Inn Port Arthur
Port Arthur Hampton Inn

16 photos of this hotel

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Room/suite (9)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn and Suites Port Arthur hotel is close to big companies, including Valero, Chevron Phillips, and The Medical Center of Southeast Texas. It has a fitness center, outdoor pool, business center, and meeting room. Each hotel room and suite has a clean and fresh Hampton bed, free high-speed internet and WiFi, and 32-inch flat screen TV. Enjoy a full hot breakfast served complimentary daily. ... more   less 
Number of rooms
72

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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