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Hampton Inn & Suites Port Arthur

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7660 Memorial Boulevard, Port Arthur, TX 77642
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Hampton Inn & Suites Port Arthur
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Hampton Inn & Suites Port Arthur
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132 Reviews from our TripAdvisor Community

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Traveler rating
    72
    38
    13
    7
    2
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43
15
4
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
  • All months
    (132)
  • Mar-May only
    (30)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (24)
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1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel staff was extremely friendly and helpful, and the rooms are nice for a hotel in this price range. They have an outdoor pool that was nice and in good condition There are also a number of shopping and dining options nearby.

Review collected in partnership with Hampton

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port arthur, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I really liked the quality of the bedding, the selection of breakfast food that was available. My family and I will be coming to stay again and again. Any family we have to come visit we would surely check them in the Hampton, thank you all for such a warm and safe stay. The Lorthridge Family

Review collected in partnership with Hampton

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Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Hotel was great the rooms, lobby and location was ideal. It was centrally located to everything I needed during my stay. The only down side of the trip was that some of the staff at the front desk are in need of some customer service training.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Belmar, New Jersey, Usa
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

This was a very convenient hotel relative to work place. Room was reasonable priced, clean and friendly/helpful staff. Nice hot breakfast. Close to good restaurants and stores. Would definitely book this hotel again.

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Richmond, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Juice machine was out for breakfast. No alternative was offered outside of coffee. Simple issue, could have offered bottled juice as an alternative. Simple fix. hopefully they will not have this as an issue in the future. Also no bath tub in the room just shower. I have small kids that still take baths. Maybe a bath/shower combo could help.Simple... More 

Review collected in partnership with Hampton

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Lake Zurich, Illinois
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

the room was clean and bathroom was better than average size. The pool however was unusable which with kids with a real negative. Breakfast was a bit disorganized. For one night stay it was acceptable.

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1 review
4 of 5 stars Reviewed 5 weeks ago via mobile

Overall solid hotel to stay in, clean rooms and nice amineties. What put it over the top for me was the outstanding customer service provided by Kimberly. She even had my 3 year old asking about her when we left which is amazing because my son doesn't like any one over the age of 10. Good hotel. Excellent staff

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Level Contributor
4 reviews
2 of 5 stars Reviewed 5 weeks ago

Was very disappointed! Beds were very uncomfortable...at least in room 214. All 4 of us agreed on this. Room needs new everything. Shower got stuck on very hot...had to have the maintenance come shut off :( Breakfast lacked....dirty/ blah selection...etc Front desk help was nice enough. Won't ever stay here again.

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League City, United States
1 review
3 of 5 stars Reviewed June 22, 2015

I have stayed at this hotel since it was built. It is comfortable, clean and the staff is excellent. Comfy beds. It is showing its age though. Restaraunts in the area are great. Shopping is close to hotel.

Review collected in partnership with Hampton

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Dayton, Texas
Level Contributor
168 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 19, 2015

Upon check in I was thanked for being a Hilton Diamond member. The front desk was very professional and the check in was less than one minute. I rented a King suite. Wow. Huge room with nice work desk splitting the sitting area and sleeping area. Very fresh smelling with plenty of storage space for clothes or food if you... More 

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Prices are for 1 room, 2 adults
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