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Hampton Inn & Suites Port Arthur

2.5 of 5 7660 Memorial Boulevard, Port Arthur, TX 77642
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Certificate of Excellence 2014
Hampton Inn & Suites Port Arthur
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Hampton Inn & Suites Port Arthur
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108 reviews from our community

Traveler rating
    63
    31
    8
    5
    1
See reviews for
35
11
4
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Garland, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We gathered for a Lamar University graduation event because it was close to the campus. Clean, quite and reasonably priced! Wonderful breakfast. Very close to many restaurants and shopping areas. Enjoyable stay at this hotel.

Review collected in partnership with Hampton

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St Paul, United States
2 reviews
4 of 5 stars Reviewed November 2, 2014

There are many hotels to choose from in the area. I recommend this Hampton due to the extraordinary service provided by a friendly and helpful staff. They have been most gracious about filling every request.

Review collected in partnership with Hampton

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Pearland, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2014

Hampton Inn in Port Arthur is a bargain. The staff is always friendly and the rooms are nice. The location is convenient for restaurants and activities in the mid-Jefferson County area. The complimentary breakfast offers a selection that satisfies my breakfast needs.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed October 26, 2014

The hotel staff was very friendly and the rooms were nice. I found that the complimentary breakfast was great and I loved the variety of hot teas and chocolate available in the lobby. The location of the hotel to all the restaurants and businesses was ideal and only took a few minutes to get anywhere. Overall I was very pleased... More 

Review collected in partnership with Hampton

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Cypress, United States
1 review
4 of 5 stars Reviewed October 15, 2014

Staff is friendly and diligent in taking care of any problems or concerns. I was met with a smile and friendly conversation when checking into the hotel. The morning staff work effectively in keep the morning breakfast fresh and hot. Overall a decent stay.

Review collected in partnership with Hampton

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cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Jason P., I sincerely appreciate you taking the time to complete the Trip Advisor Survey. Thank you for your comments in regards to my friendly and smiling staff, and the overall presentation of my morning breakfast. I will be passing your comments on to my team, and we look forward to seeing you again on your next trip to... More 

Miramar, United States
1 review
4 of 5 stars Reviewed October 6, 2014

I was satisfied with how the ladies assisted me in time of need. I had cell phone issues and GPS challenges. The gentle-lady at the front desk helped me out so much that I had to complement her and speak with her as a sociable friend. She told me a lot about the area and if given the chance to... More 

Review collected in partnership with Hampton

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cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Ricardo S., Thank you for your patronage of the Hampton Inn & Suites of Port Arthur, Texas. I do sincerely appreciate your comments in regards to my hotel staff and their helpfulness in your time of need. I will definitely pass on your comments to my entire team, and we look forward to seeing you again on your return... More 

Green River, Wyoming
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed September 23, 2014

Very friendly and helpful staff and clean accommodations in Port Arthur. A GREAT unexpected extra for a Hampton Hotel was the Hotel Management provided free refreshments, including fresh beer on tap and light snacks in the evening. Appreciated this nice extra!

Review collected in partnership with Hampton

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Tim M., Thank you for your kind remarks in regards to my hotel cleanliness and friendly and helpful staff. I as well as my staff appreciate your patronage and I will be posting your remarks for the team to review. It has indeed been our pleasure to serve you and we look forward to seeing you on your next... More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2014

Nice hotel and great staff. Rooms are comfortable. Tons of restaurants, places to eat and stores around this hotel. Easy access to freeway. The prices are good and the breakfast is hot. I stay here every time I go to the area for business reasons.

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Jenn L., Thank you for your recent patronage to the Hampton Inn & Suites of Port Arthur, Texas. I will pass on to my team, your comments in regards to the great staff, and hot served breakfast. I appreciate your selecting the hotel as your choice of Hotels when travelling to the area, and I as well as my... More 

Islamorada, Florida
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 11, 2014

The hotel is very clean and everyone from the front desk to the cleaning staff were very friendly and helpful. The location is great as there is a Mexican restaurant next door, and another in walking distance. Plenty of food and shopping just up the road a mile or so.

Review collected in partnership with Hampton

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Robert C., I wanted to thank you for your comments in regards to my hotel's cleanliness and helpful staff. I sincerely appreciate you taking the time to submit this survey, and I will be sharing your comments with my entire team. Again that you for your patronage, and it was indeed a pleasure to have served you. Sincerest Regards,... More 

2 reviews
5 of 5 stars Reviewed September 3, 2014

As we had just gotten off the ship in Galveston and headed across the ferry to Hampton Inn for the 26th military, well as my niece and her fiancee had brought my 95 yr young MIL to the event, I asked the housekeeping to change the sheets and she stopped right then what she was doing and immediately cleaned the... More 

Was this review helpful? Yes
cheryl c, General Manager at Hampton Inn & Suites Port Arthur, responded to this review

Dear Paula P. I sincerely appreciate your kind words in regards to my entire team and the hotel guest room accommodations. I as well as my staff thoroughly enjoyed hosting your entire group. I do greatly acknowledge your taking the time to fill out this survey. From myself and my team of sales and service associates, it was indeed our... More 

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Additional Information about Hampton Inn & Suites Port Arthur

Address: 7660 Memorial Boulevard, Port Arthur, TX 77642
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Port Arthur
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Port Arthur 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn & Suites Port Arthur Hotel Port Arthur
Hampton Inn And Suites Port Arthur
Hampton Inn Port Arthur
Port Arthur Hampton Inn

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