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All 17 Port Arthur hotels

Mainstay Suites

2.0 of 5 Hotel   |   7648 Memorial Blvd., Port Arthur, TX 77642
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Ranked #12 of 17 Hotels in Port Arthur
A recent review
4 of 5 stars Reviewed November 6, 2014
Lisa H H Austin, Texas
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9 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Austin, Texas
1 review
4 of 5 stars Reviewed November 6, 2014

I had recently been burned by an establishment and being leery about staying in a hotel again I was skeptical. But upon arrival I asked the desk clerk if I would be able to view the actual room I would be staying in and she was prompt on handing me the key and said if it didn't fit our needs... More 

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Houston, Texas
1 review
3 of 5 stars Reviewed December 7, 2012

As a choice hotel manager I have stayed in many hotels that need improvement. Been a general manager of a hotel myself I know what to look for in a room. All I can say is that the room was clean. However, the smell coming from the hallways was horrible and the room also had a musty smell that was... More 

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 5, 2012

We are a high school softball travel team that spent 3 nights at the Port Arthur Mainstay Suites. We had a total of 8 rooms/suites on different floors of the property. The location was convenient for us next to a mall, dining, and other shopping. We stayed here because of the price and the kitchens. The staff was very helpful... More 

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Austin, Texas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 31, 2012

Just spent three nights at the MainStay Suites in Port Arthur. Had enough points for three free nights. And I got my money's worth--just about. As has been said, the second floor corridor smells like a combination of poop, mildew and boiled cabbage! Strangely, though, the room did not smell all that bad. However, I had asked for a king... More 

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Senior Contributor
34 reviews 34 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 27, 2011

We decided to go on a roadtrip this christmas and our first stay was in port aurthor at the Mainstay Suites. Even though this hotel is on the main highway our GPS had a bit of a hard time locating it, so we called the hotel. The front desk clerk told us she wasnt very good at giving directions so... More 

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Liverpool, New York
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 19, 2011

Had to find a hotel within government per diem rates in Port Arthur at the last minute and Mainstay Suites was only one available. As Chase71 says the smell in the second floor hallway was unbearable. The smell entering the room was worse. I had to run out and purchase Air Freshener. My room was directly behind the elevators although... More 

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Terre Haute, Indiana
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 22, 2010

In 2009 I spent a total of 4 months at this hotel. I stumbled across this place due to another Extended type hotel not being available. Every room has a kitchen W/dishwasher and fridge. Staff is friendly, Housekeeping everyday... I feel like Family at this hotel. When ever I am in the Port Arthur area working this is the place... More 

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Salt Lake City, Utah
Top Contributor
55 reviews 55 reviews
50 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed October 27, 2009

I dislike knocking a property from the start of a review but everyone considering this hotel needs to be aware. I stayed on the second floor. When you exit the elevator the entire 2nd floor hallway smells like it's a smoking floor. But it's not over yet. Once you exit the hallway to enter your room the smell is instantly... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 22, 2008

We arrived as a small group. Then we grew to a large crew, each immensely different in personalities but that didn't mean a thing to the staff at the Port Arthur Mainstay. From day one, and I was the sixth arrival of a later group of 60, we had a home. A safe home! The area was devasted by Hurricane... More 

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Additional Information about Mainstay Suites

Address: 7648 Memorial Blvd., Port Arthur, TX 77642
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Port Arthur
Price Range (Based on Average Rates): $
Hotel Class:2 star — Mainstay Suites 2*
Number of rooms: 81
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