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Mainstay Suites

2.0 of 5
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7648 Memorial Blvd., Port Arthur, TX 77642
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Ranked #6 of 18 Hotels in Port Arthur
A recent review
5 of 5 stars reviewed 1 week ago
Robbie R Brandon, Florida
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12 Reviews from our TripAdvisor Community

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Traveler rating
    4
    4
    2
    2
    0
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2
Couples
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9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brandon, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

I have really enjoyed being here at this hotel ,the front desk staff Jolene and all the others are very pleasant and try to make sure you are pleased with your stay Iv stayed at a many hotels and very few make you feel like home and clean ,Mainstay suites has done that for me and husband it's clean ,odorless,... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

people were so nice and very helpful. I enjoyed staying this hotel. Since I didn't have a car and cell phone, it was a little difficult for me to go to somewhere from this hotel. the Breakfast was so good!

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 14, 2015

My husband and I have stayed at our share of hotels over the years due to his employment. We stayed at this Mainstay in Port Arthur, TX from mid December 2014 until the first week of April 2015, while he worked in Beaumont, TX. Upon arrival (we had booked and stayed the previous night nearby, was terribly dissatisfied, so we... More 

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Bastrop, Texas
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 13, 2015

This is nice place to stay. We weren' expecting to have a kitchenette in the room we stayed in. Especially for the rate we paid. Very reasonable price. Comfortable beds, ac cooled really good. Stayed for 2 night, then ended up staying for a third one. We'd stay here again.

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Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 6, 2014

I had recently been burned by an establishment and being leery about staying in a hotel again I was skeptical. But upon arrival I asked the desk clerk if I would be able to view the actual room I would be staying in and she was prompt on handing me the key and said if it didn't fit our needs... More 

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Houston, Texas
1 review
3 of 5 stars Reviewed December 7, 2012

As a choice hotel manager I have stayed in many hotels that need improvement. Been a general manager of a hotel myself I know what to look for in a room. All I can say is that the room was clean. However, the smell coming from the hallways was horrible and the room also had a musty smell that was... More 

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Austin, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 31, 2012

Just spent three nights at the MainStay Suites in Port Arthur. Had enough points for three free nights. And I got my money's worth--just about. As has been said, the second floor corridor smells like a combination of poop, mildew and boiled cabbage! Strangely, though, the room did not smell all that bad. However, I had asked for a king... More 

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texas
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 27, 2011

We decided to go on a roadtrip this christmas and our first stay was in port aurthor at the Mainstay Suites. Even though this hotel is on the main highway our GPS had a bit of a hard time locating it, so we called the hotel. The front desk clerk told us she wasnt very good at giving directions so... More 

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Liverpool, New York
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed September 19, 2011

Had to find a hotel within government per diem rates in Port Arthur at the last minute and Mainstay Suites was only one available. As Chase71 says the smell in the second floor hallway was unbearable. The smell entering the room was worse. I had to run out and purchase Air Freshener. My room was directly behind the elevators although... More 

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Terre Haute, Indiana
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 22, 2010

In 2009 I spent a total of 4 months at this hotel. I stumbled across this place due to another Extended type hotel not being available. Every room has a kitchen W/dishwasher and fridge. Staff is friendly, Housekeeping everyday... I feel like Family at this hotel. When ever I am in the Port Arthur area working this is the place... More 

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