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Mainstay Suites

2.0 of 5
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7648 Memorial Blvd., Port Arthur, TX 77642
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Ranked #6 of 18 Hotels in Port Arthur
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10 Reviews from our TripAdvisor Community

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Traveler rating
    3
    3
    2
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    0
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7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2015

My husband and I have stayed at our share of hotels over the years due to his employment. We stayed at this Mainstay in Port Arthur, TX from mid December 2014 until the first week of April 2015, while he worked in Beaumont, TX. Upon arrival (we had booked and stayed the previous night nearby, was terribly dissatisfied, so we... More 

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Bastrop, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 of 5 stars Reviewed April 13, 2015

This is nice place to stay. We weren' expecting to have a kitchenette in the room we stayed in. Especially for the rate we paid. Very reasonable price. Comfortable beds, ac cooled really good. Stayed for 2 night, then ended up staying for a third one. We'd stay here again.

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Austin, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2014

I had recently been burned by an establishment and being leery about staying in a hotel again I was skeptical. But upon arrival I asked the desk clerk if I would be able to view the actual room I would be staying in and she was prompt on handing me the key and said if it didn't fit our needs... More 

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Houston, Texas
1 review
3 of 5 stars Reviewed December 7, 2012

As a choice hotel manager I have stayed in many hotels that need improvement. Been a general manager of a hotel myself I know what to look for in a room. All I can say is that the room was clean. However, the smell coming from the hallways was horrible and the room also had a musty smell that was... More 

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Austin, Texas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 31, 2012

Just spent three nights at the MainStay Suites in Port Arthur. Had enough points for three free nights. And I got my money's worth--just about. As has been said, the second floor corridor smells like a combination of poop, mildew and boiled cabbage! Strangely, though, the room did not smell all that bad. However, I had asked for a king... More 

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texas
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 27, 2011

We decided to go on a roadtrip this christmas and our first stay was in port aurthor at the Mainstay Suites. Even though this hotel is on the main highway our GPS had a bit of a hard time locating it, so we called the hotel. The front desk clerk told us she wasnt very good at giving directions so... More 

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Liverpool, New York
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 19, 2011

Had to find a hotel within government per diem rates in Port Arthur at the last minute and Mainstay Suites was only one available. As Chase71 says the smell in the second floor hallway was unbearable. The smell entering the room was worse. I had to run out and purchase Air Freshener. My room was directly behind the elevators although... More 

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Travelers are raving about these Port Arthur hotels

Terre Haute, Indiana
Top Contributor
54 reviews 54 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 22, 2010

In 2009 I spent a total of 4 months at this hotel. I stumbled across this place due to another Extended type hotel not being available. Every room has a kitchen W/dishwasher and fridge. Staff is friendly, Housekeeping everyday... I feel like Family at this hotel. When ever I am in the Port Arthur area working this is the place... More 

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Salt Lake City, Utah
Top Contributor
55 reviews 55 reviews
50 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed October 27, 2009

I dislike knocking a property from the start of a review but everyone considering this hotel needs to be aware. I stayed on the second floor. When you exit the elevator the entire 2nd floor hallway smells like it's a smoking floor. But it's not over yet. Once you exit the hallway to enter your room the smell is instantly... More 

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Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 22, 2008

We arrived as a small group. Then we grew to a large crew, each immensely different in personalities but that didn't mean a thing to the staff at the Port Arthur Mainstay. From day one, and I was the sixth arrival of a later group of 60, we had a home. A safe home! The area was devasted by Hurricane... More 

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