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Holiday Inn Express & Suites Plano East

2.5 of 5 700 East Central Pkwy, Plano, TX 75074
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Holiday Inn Express & Suites Plano East
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Holiday Inn Express & Suites Plano East
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Holiday Inn Express & Suites Plano East
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77 reviews from our community

Traveler rating
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    17
    6
    11
See reviews for
27
11
6
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fargo, ND
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here for the FCS Championship weekend in Frisco. Check in was fast and friendly. Access to and from the hotel from the freeway was easy as well. The room was spacious and no problems at all. We had a double bed room with a fridge. There was plenty of space, and the beds and pillows were comfortable. The... More 

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Houston, Texas
Top Contributor
105 reviews 105 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is very convenient to the freeway. The hotel is very clean, but is starting to show some wear around the edges. Some of the torn furniture needs to be replaced. The breakfast is good, but several items run out early. It is a good stay for the price, but not quite up to the standards to which we... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Plano East, responded to this review

Dear Robert C, Thank you so much for your review of our hotel. I am delighted to hear that you liked the cleanliness, breakfast option and convenient location of the hotel. Our hotel is very proud of its level of service, cleanliness and quality of product. Your comments about the furniture refurbishment has been noted. The feedback we receive from... More 

Austin TX
Top Contributor
61 reviews 61 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 18, 2014

I checked in and recalled that I had a jacuzzi room which I would not normally go for, but it seemed nice when I booked and only a little more. No jacuzzi at check in. She told me I never booked it. Well, I just checked and here it is, cut and pasted from my reservation in black and white...... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Plano East, responded to this review

Dear PeterPakChong, Thank you for writing a review about your recent stay with us. I appreciate your positive feedback about the room staff, good breakfast, comfortable beds and reliable WIFI connection. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It... More 

Paris
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2014

We used this hotel when we were in town for my wife's uncle's funeral. The hotel was near the church where the funeral was held. We had excellent service when arriving at the hotel and the room was also very nice. They had an excellent breakfast which included biscuits and gravy, a southern staple. The staff was most courteous and... More 

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Hayward, California, Usa
Top Contributor
79 reviews 79 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 28, 2014

Our total stay here went very well. As it turned out we were checked in and checked out by the same person. Jennifer provided excelent customer service. The room was very nice and quiet. The breakfast was ample and the area was well maintained. Everything I've come to expect from Holiday Inn Express.

Was this review helpful? Yes 1
Amarillo, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 22, 2014

Stayed at this hotel. It was a little less than other hotels in the area but I have depended on Holiday Inn to provide quality stays. I was a little disappointed that HI's brand is here. I had no problem with staff. They were very nice. The room was clean but the toilet was old and needed servicing.The television service... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Plano East, responded to this review

Dear Kelly b, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding the toilet condition and the television with the reception. We will look into this concerns. I assure you that... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2014

Location made many places in Plano easily accessible. Facilities are well kept and maintained. Very friendly front desk staff when we checked in!! Have stayed here twice and consistently had a good experience.

Was this review helpful? Yes 1
Meadows Of Dan
Top Contributor
102 reviews 102 reviews
98 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed September 24, 2014

It means so much to stay at a place that is super clean. That's the first thing I hope for when looking for a room. I stayed at this HIE, September 2014, and couldn't have asked for more. My room and bathroom was super clean, sheets clean, bed comfortable, towels were fluffy. everything worked, and then to top it off,... More 

Was this review helpful? Yes 1
Newton, Kansas, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

Price,cleanliness, location, super hot breakfast, friendly, courteous service. Lisa & her breakfast crew had hot items such as bacon, sausage, biscuits & gravy, scrambled eggs, omelets, pancakes, several types of fresh fruit, juices, coffees, cinnamon rolls, bagels, etc. ready and kept everything stocked even with continuous groups of people coming to eat. Best breakfast we've had at any hotel in... More 

Was this review helpful? Yes 1
Texarkana, Arkansas
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 5, 2014

we stay here every year when visiting the model railroad show at theplano convention center. the staff is nice, and the rooms are always comfortable. any issues are dealt with quickly and professionally.

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express & Suites Plano East

Address: 700 East Central Pkwy, Plano, TX 75074
Phone Number:
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Plano East 2.5*
Number of rooms: 137
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Also Known As:
Holiday Inn Express & Suites Plano East Hotel Plano
Holiday Inn Express And Suites Plano East
Holiday Inn Plano
Plano Holiday Inn

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