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Holiday Inn Express & Suites Plano East

2.5 of 5 700 East Central Pkwy, Plano, TX 75074
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Holiday Inn Express & Suites Plano East
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Holiday Inn Express & Suites Plano East
Holiday Inn Express & Suites Plano East
Holiday Inn Express & Suites Plano East
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72 reviews from our community

Traveler rating
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    20
    14
    6
    11
See reviews for
27
9
6
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Hayward, California, Usa
Top Contributor
66 reviews 66 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our total stay here went very well. As it turned out we were checked in and checked out by the same person. Jennifer provided excelent customer service. The room was very nice and quiet. The breakfast was ample and the area was well maintained. Everything I've come to expect from Holiday Inn Express.

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Amarillo, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel. It was a little less than other hotels in the area but I have depended on Holiday Inn to provide quality stays. I was a little disappointed that HI's brand is here. I had no problem with staff. They were very nice. The room was clean but the toilet was old and needed servicing.The television service... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Plano East, responded to this review

Dear Kelly b, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding the toilet condition and the television with the reception. We will look into this concerns. I assure you that... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed October 13, 2014

Location made many places in Plano easily accessible. Facilities are well kept and maintained. Very friendly front desk staff when we checked in!! Have stayed here twice and consistently had a good experience.

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Meadows Of Dan
Top Contributor
80 reviews 80 reviews
76 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 24, 2014

It means so much to stay at a place that is super clean. That's the first thing I hope for when looking for a room. I stayed at this HIE, September 2014, and couldn't have asked for more. My room and bathroom was super clean, sheets clean, bed comfortable, towels were fluffy. everything worked, and then to top it off,... More

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Newton, Kansas, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

Price,cleanliness, location, super hot breakfast, friendly, courteous service. Lisa & her breakfast crew had hot items such as bacon, sausage, biscuits & gravy, scrambled eggs, omelets, pancakes, several types of fresh fruit, juices, coffees, cinnamon rolls, bagels, etc. ready and kept everything stocked even with continuous groups of people coming to eat. Best breakfast we've had at any hotel in... More

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Texarkana, Arkansas
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 5, 2014

we stay here every year when visiting the model railroad show at theplano convention center. the staff is nice, and the rooms are always comfortable. any issues are dealt with quickly and professionally.

Was this review helpful? Yes 1
Issaquah, Washington
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 28, 2014

A property that is a fair value, but standard has absolutely slipped! I can't even vouch for cleanliness, nor would I recommend this place to family, friends, or strangers! HI needs to pull their straps up here....

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Plano East, responded to this review

Dear Linnea B, Thank you for taking the time to post a review of our hotel. It is unfortunate to learn that our property has fallen short of your expectations. We take such comments from our valuable guests into serious consideration for this will help us target these specific concerns. Rest assured that I have shared your feedback with our... More

Houston, Texas
Top Contributor
60 reviews 60 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 13, 2014

Great desk staff, good room, and there it pretty much ended. Linens & pillows not your usual standard, spa out of order, computers in business center not functional, reported "club room" not in service. OK hotel appears to be getting "long in the tooth" and not in an especially good area.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Plano East, responded to this review

Dear MikeStefHalJoJ, I certainly appreciate you taking the time to bring this matter to our attention. We are pleased you found our rooms and hotel staff great and I thank you for your kind words. We're very sorry that you were not satisfied with the condition of the hotel amenities during your stay. As we strive to give 100% satisfaction... More

Decatur, Texas
1 review
4 of 5 stars Reviewed April 23, 2014

Upon arriving at the hotel, we had experienced a personal problem with our card, and were unable to check-in right away. Kimmy, at the front desk, gave us directions to the nearest bank to have it resolved. We had requested a view, and she made sure we were on a nice side of the hotel, and we could see our... More

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Longview, Texas
Top Contributor
133 reviews 133 reviews
51 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed April 13, 2014

We stayed at this property for 2 nights over the weekend.There is a lot we liked about it, and unfortunately a lot of bad also. First the good. Fridg. and microwave in the room. Plenty of room and big bathroom. All the fixtures, lamps and such worked fine. The elevators are fast. Plenty of room out at the pool area.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Plano East, responded to this review

Dear Mur018, Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. We will address these points and I hope when you return you will... More

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Additional Information about Holiday Inn Express & Suites Plano East

Address: 700 East Central Pkwy, Plano, TX 75074
Phone Number:
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Plano East 2.5*
Number of rooms: 137
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Also Known As:
Holiday Inn Express And Suites Plano East
Holiday Inn Express & Suites Plano East Hotel Plano
Holiday Inn Plano
Plano Holiday Inn

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