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Comfort Inn & Suites Plano East

2.5 of 5
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700 Central Parkway East, Plano, TX 75074 (Formerly Holiday Inn Express & Suites Plano East)
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1 room 1 adult
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Comfort Inn & Suites Plano East
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92 Reviews from our TripAdvisor Community

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McKinney, Texas
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We moved and needed a place to stay while my husband finished working and this was the perfect hotel. Located near restaurants, Walmart, and I75, we could get what we needed quickly. The only downfall of this hotel was the location on the east side. We walked outside to go eat one night and were met with a familiar smell... More 

Helpful?
Thank DebbieKeiser
Dallas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 17, 2015

this is one of the worse hotel i have stayed in the north dallas/plano area .... not only did the staff over bill me for over 300.00, but it took me getting amex on the phone with the front desk lady and me showing her my account on my mac... i sat in the lobby of this place for 4... More 

Helpful?
Thank JadeAccent

Travelers are raving about these Plano hotels

1 review
5 of 5 stars Reviewed December 9, 2015 via mobile

Excellent staff!!! I feel the staff was absolutely the most welcoming I have experienced. The rooms were clean. Breakfast was good. I stayed 3 nights and I would definitely stay again. I don't know why some reviews say not a good place, I have zero complaints.

Helpful?
Thank Rene S
Singapore, Singapore
Level Contributor
63 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed November 12, 2015

this hotel is strategically located near the interstate, with many shops and restaurants around 2-5 min drive. the rooms are quiet and clean. beds are very comfortable. everything looks new. staff is friendly and helpful. breakfast is very good (eggs, bacon, yoghurt, milk, juice etc). will definitely stay here again.

Helpful?
1 Thank charoline
Lavaca, Arkansas
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 4, 2015

We stayed here one night while shopping in Plano. The staff was very friendly and the room was comfortable. We would definitely stay there again. Great place and very close to all the places we wanted to go.

Helpful?
1 Thank Jane Z
Tyler, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 23, 2015

Very nice hotel. I was very surprised to read other reviews as I had a great stay. It was very comfortable, spacious, clean and looked brand new.The staff was great, especially Ester who had checked me in. I will be in the area every so often and I do plan on choosing this hotel again!

Helpful?
1 Thank Alysen G
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 21, 2015

As other people have stated before please note that this is not Holiday INN express anymore and service is definitely nowhere close to what you get at Holiday INN. Here is my experience today with this hotel. I reached hotel this morning 6AM. There was no one at reception desk. 5 minutes later I saw someone setting up breakfast buffet... More 

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1 Thank Vaibhav R
Scottsdale, Arizona
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed July 19, 2015

First off, this hotel is no longer a holiday inn. We had booked it for a girls weekend and one of us who lived in Plano drove by one day and it had changed to a Comfort Inn. We didn't get anything telling us it changed. We checked in Thursday around 3pm and all seemed fine. Friday night about 130am... More 

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4 Thank JenJen85254
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2015 via mobile

Awsum hotel staff very freindly good breakfast big queen beds and sofa bed in suites all for $110 a day verry clean hotel has 137 rooms good value for your money. Clean pool close to shopping and restaurants and local public transport close to highway 75 centrally expressway

Helpful?
Thank 0000071
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 4, 2015 via mobile

My sons iPad was stolen from the room in the 20 minutes it took us to walk downstairs and eat breakfast. iCloud placed it in the room prior to breakfast, and had been turned off 23 minutes later. I was never allowed to speak to a manager. No one would tell me anything that was being done to help locate... More 

Helpful?
4 Thank Becky B
IHGCare, Guest Relations Manager at Comfort Inn & Suites Plano East, responded to this review

Dear Becky B, Thank you for taking time to bring your concerns to our attention. I am sorry to hear about your recent experience at our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward... More 

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