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Courtyard by Marriott Dallas Plano Parkway at Preston Road

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4901 West Plano Parkway, Plano, TX 75093
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1 room 1 guest
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Courtyard by Marriott Dallas Plano Parkway at Preston Road
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110 Reviews from our TripAdvisor Community

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    32
    48
    22
    5
    3
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24
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4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Onalaska, Wisconsin
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a very comfortable Courtyard experience for us. I love Courtyard lobbies and this one was pretty cool with two different levels to it - sitting chairs and couches were lower than the main lobby and next to windows overlooking the courtyard. The hotel surrounds a lovely courtyard that had a very nice pool in it. If you need... More 

Was this review helpful? Yes 1
Hewitt, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have stayed at the Courtyard by Marriott Dallas Plano Parkway at Preston Road on numerous occasions. My husband requires a handicap accessible room and we were very pleased with the accommodations. Zack, the Front Desk Supervisor, was very kind and corresponded with me on numerous occasions to assure that we had the proper accommodations. Our room... More 

Was this review helpful? Yes 1
Centerton, Arkansas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Though I wouldn't consider myself a world traveler, I have slept in all types of hotel brands across the US and this hotel has the hands-down most comfortable bed I can remember. If you get warm while sleeping, you may want to drop the temp a few degrees because you really sink in which keeps your spot pretty toasty. The... More 

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Jersey City, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

2 bedroom suite; Nice large rooms, fully supplied kitchen & dining table, great room cleaning service. Very simple self serve breakfast, and very helpful staff. Stayed there for a week with the family and was able to shop, cook and microwave most meals. The location is great with very convenient shopping. There is even a Trader Joes nearby. Lots of... More 

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Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

The lobby staff were welcoming. The room was very spacious. The bathroom was nice as well. Felt like a little apartment. This was a great snag we got at the last moment for only 78.00 . And what was even better was the blinds that made the room dark so instantly. Slept great. I would definitely stay here again.

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1 review
5 of 5 stars Reviewed July 14, 2015

Staff was excellent! Made me Starbucks after closing time! Room was spacious and super comfy and being able to actually go out on the balcony was a huge plus!! Will definitely stay again! Only negative it's taken almost a month to get my deposit back..no biggie though...

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Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 14, 2015

Nice quiet location, extremely helpful staff, clean rooms, although a bit dated. The internet service was very good. No free breakfast or even coffee!...and the cafe is only open at 6:30 AM on workdays and 7AM on weekends. Not very business friendly. They need to open earlier to accommodate business customers . Without free accessible breakfast and even complimentary coffee,... More 

Was this review helpful? Yes 1
Missy A, General Manager at Courtyard by Marriott Dallas Plano Parkway at Preston Road, responded to this review

Thank you for the feedback on your recent stay! I love to hear that you found our rooms clean and our staff helpful. Our team will be excited to hear the positive comment! Concerning breakfast, I apologize that our hours of operations did not meet your needs as a business traveler. Please note for your next visit that we have... More 

New Braunfels, Texas, United States
Level Contributor
177 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed June 14, 2015

This is a centrally located hotel to restaurants, shops as well as hospitals. Lobby is beautifully decorated, staff greeted us warmly, rooms were clean and very nice. The bed is so comfortable. There is a small sofa, a large desk, and a console/cabinet with a TV. Plenty of storage and lots of place to charge your electronics. The bathroom has... More 

Was this review helpful? Yes 1
Midland, Texas
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 1, 2015

usual issue for a Courtyard as there was not breakfast provided though it could be purchased. If not for this I would have rated it higher. It is one of the newer Courtyards with the Bistro arrangement, nice interior, carpeting etc.

Was this review helpful? Yes 1
Missy A, Manager at Courtyard by Marriott Dallas Plano Parkway at Preston Road, responded to this review

Thank you for feedback about your stay at the Courtyard Plano Parkway. My team and I are delighted to know that you enjoyed your experience at our hotel. Yes, at Courtyard Hotels breakfast isn't provided free of charge, however, we do offer rates that includes breakfast. We hope you choose to stay with us whenever your travels bring you back... More 

Murfreesboro, Tennessee
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 6, 2015

There's nothing "wrong" with this hotel; service and food in the Bistro were both great and the room was in wonderful order and very quiet - no road noise to speak of, no loud guests, etc. My beef is with the workout room. The room itself is very large but the equipment is lacking. There are two treadmills with TV,... More 

Was this review helpful? Yes 1
Missy A, General Manager at Courtyard by Marriott Dallas Plano Parkway at Preston Road, responded to this review

Hi Greg S, Thank you for your feedback about your stay with us at the Courtyard Plano Parkway. I am happy to hear that you had a great experience while dining in the Bistro and had a good nights rest. We recently moved our fitness center into this larger room, so that our guests can have more space to work... More 

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