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NYLO Plano at Legacy

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8201 Preston Road, Plano, TX 75024
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NYLO Plano at Legacy
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NYLO Plano at Legacy
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482 reviews from our community

Traveler rating
    217
    138
    63
    40
    24
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulsa
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

My mom and I stayed here for a girls weekend. The location is quite convenient, but the hotel itself doesn't feel like a hotel. The lobby is very modern, it feels like the entrance to a club almost: very dark, popular music playing, interesting furniture. We stayed in a regular king loft, and it felt like a small little box.... More 

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San Francisco, California
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a few nights. Hotel is very chic and modern. Good value for money. Service isnt great though but what you can expect for the price - on arrival we waited at reception for about 15 mintues before anyone showed up to serve us and check out was also slow. Hotel rooms are trendy and the outside area... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel had a fun atmosphere and took the work out of the business aspect of the stay. Beds were comfortable. We were also able to celebrate a friends Birthday at the bar/Resteraunt... There are many restaurants in walking distance.

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Phoenix
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed at the hotel for business and got a warm welcom when we entered the hotel. the staff was great and very helpful. this hotel had a great urban feel and we loved the feel of the room. We also liked the feel fo the bar for happy hour at the end of a rough day. we would reccomend... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

if I were rating this hotel on the unique atmosphere and décor I would not hesitate to give a higher rating but...although I enjoyed the way cool concept - I was disappointed in the lack of service and the lack of functionality of the room. *staff was not customer friendly (besides Ron the shuttle driver-he was AWESOME!!!!!) :) with all... More 

Was this review helpful? Yes 1
Arlington, Texas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the NYLO because it was around the corner from my office, and when the ice storm made it sketchy to drive 40 miles on icy roads, I figured it would be better to hole up and wait out the weather. The room was amazing. One of the coolest rooms in which I have ever spent the night.... More 

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NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Dear Matt D, We know how difficult this storm was on our entire area, glad you chose to stay with us. My apology you had to wait longer than normal, thank you for sharing. Glad you enjoyed the room and had a good night sleep, important part of staying the night. If I may share, we do offer a variety... More 

Owasso, Oklahoma
Top Contributor
93 reviews 93 reviews
20 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Do you ever see pictures of "The Ultimate College Dorm Room?" That's what this place feels like. There's obscure and semi-functional furniture in the lobby, trendy lighting fixtures, around the pool is plenty of cool seating (and a Foosball table), fire pit by the pool, concrete everywhere, and simplistic yet nice features throughout. I'm taking points off for 2 reasons.... More 

Was this review helpful? Yes 1
NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Dear Tripaj, Thank you for staying with us on your trip across the red river for a fun weekend getaway. We appreciate all of our guest feedback and perception of the loft style hotel. The courtyard is an enjoyable area and hope you will be able to come back and enjoy it when the weather is a bit nicer. Our... More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at NYLO for a four day business trip in February. The staff throughout were friendly and nothing was too hard. The bar staff were particularly friendly and efficient! The rooms were pleasant and bed very comfy, though I will agree with a previous reviewer regarding the lampshades.. A tiny thing though! The meals in the restaurant were tasty... More 

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NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Dear Leeshamaree, G’day mate and thank you for the kind words. Glad you chose to stay with us when traveling over 9,000 miles to the US. We continue to always work on improvements with our hotel which includes our case good in our rooms. Upon your next trip I am sure a variety of items will be enhanced based on... More 

Atlanta, GA
Top Contributor
50 reviews 50 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel on business about two years ago and had a good experience, so when I had to return to the area I chose to stay here again. I loved the boutique, industrial-style decor and quirky lobby furnishings. However, during my second stay I feel like the hotel has gotten a bit run-down in the interim--a greasy... More 

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NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Dar Valdeac, My true apology for not receiving the level of service we are known for. Not acceptable and your comments are noted and will be addressed. We are continually working on improvements and will be doing so through 2015. Please let me know when your next trip brings you back from Atlanta and I will be happy to assist... More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I felt like I had traveled to NYC... So trendy. I can't say enough about the personalized service of the staff...amazing!! Hands down the most comfortable bed/room I've ever been in. I went for a business trip but I'm planning on going back asap with my husband. You will NOT be disappointed!!!

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NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Dear Wendy V, Loved, loved, loved your comments! Thank you for taking time to share your positive feedback on this forum. So often the good times are left unwritten for other guests to read. We look forward to your return and if I may be able to assist with your reservation feel free to reach out to me at jmassar@nlyohotels.com.... More 

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