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NYLO Plano at Legacy

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8201 Preston Road, Plano, TX 75024
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NYLO Plano at Legacy
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NYLO Plano at Legacy
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509 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Youngstown, Ohio
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had not heard of the NYLO properties until it was recommended for a business stay. It has a super modern feel with concrete walls, industrial doors, and conceptual bathrooms. The lounge area was shabby chic with mix and match seating, books, and pool tables. The outdoor area was very relaxing with a beautiful and comfortable pool space. The staff was... More 

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Moore, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

My sister and I stayed at NYLO Plano From June 18-21, and had a wonderful stay! We were in town for a wedding, and had a great time! I had gone online before our trip and read some of the reviews on here. They varied, as many places do. I will say that I have absolutely nothing negative to say... More 

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Edmond, Oklahoma
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked this hotel with my girlfriend for a getaway weekend to relax. Overall the hotel was very relaxing. Big rooms, very modern look and feel, an extremely comfortable bed, and a unique bathroom. Overall first glance, it was everything we were looking for. Then we walked into the room and thats when things went south. The room was hot!... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We were having a bad weekend after dealing with a flooded house from our water heater so we decided to get out for the night and try the NYLO. We had a great experience that allowed is to relax. The hotel is very nice and the staff accommodating. We spent the afternoon at the pool and on the way down... More 

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Plano, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The rooms are impeccable and Amber is outstanding at customer service! I would consider giving her a wage increase before I steal her. She went above and beyond to ensure I was taken care of. I had a time sensitive document and she ensured it was faxed immediately.

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London, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel is fashionable, very friendly and clean. The rooms are excellent with a eye on a modern loft style. It works and I found the rooms to be great. The Staff were very friendly I had some great conversations with the restaurant manager at breakfast and some of his staff. The drivers and receptionists were also very friendly, however... More 

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Edmond, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Staff was much less than friendly when we arrived. I understand loft style but really? The wall for the bathroom doesn't go all the way to the ceiling? Ew. Love my husband. Don't need to hear every one his bodily functions and I don't care for him to hear mine. The sliding doors made it sound like we were staying... More 

Was this review helpful? Yes 1
Andover, Massachusetts
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in Plano for business and stayed here one night. As others have said, the rooms are in a loft style (cement floors and walls, exposed plumbing, etc). I found everything very upscale. They upgraded me to a very large suite complete with a roof deck and a ton of space! The room was top notch, from the furniture... More 

Was this review helpful? Yes 1
Gilbert, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the NYLO in Plano TX! We loved it! The employees were nice and friendly. The hotel was very clean. We loved the way it was decorated very modern and we'll put together. We will definitely be staying again!

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NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Brittney 321 Thank you for taking the time to share your positive experience on a forum such as this. I am delighted to read of how friendly and attentive the team was to your needs. We look forward to your return and if I may be of assistance I welcome your call or email. Stay Unique, Joe Massar General Manager More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Nice hotel, edgy, urban, cool rooms. Bar and pool looked nice, but we did not partake. A number of things that made us uncomfortable including poor quality desk staff, parking is not very convenient and no way to card into back doors. Biggest issue was Smokers sitting at front door. I felt like I was in High School

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NYLOManagement, General Manager at NYLO Plano at Legacy, responded to this review

Tom C, Thank you so much for your feedback and the understanding of the design. Please accept my apology that our staff was not more than attentive to your needs. Our complimentary parking provided for us guest is in no way meant to be an inconvenience. The main entrance to the hotel allows all of our guests 24 hours access... More 

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