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Staybridge Suites Plano - Richardson Area

#10 of 39 Hotels in Plano
Certificate of Excellence
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301 Silverglen Road, Plano, TX 75075
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Staybridge Suites Plano - Richardson Area
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Staybridge Suites Plano - Richardson Area
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259 reviews from our community

Traveler rating
    190
    45
    19
    2
    3
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62
23
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134
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (259)
  • Mar-May only
    (59)
  • Jun-Aug only
    (85)
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    (61)
  • Dec-Feb only
    (54)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My friends and I stayed at this hotel for a week and was absolutely perfect!!! The breakfast and dinner they were serving was perfect!! The staff at the front desk were amazing as well!! I don't remember his name but the gentleman working overnight was absolutely wonderful! So respectful and so genuinely nice!! The ladies also working the front desk... More 

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Chennai (Madras), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would like to say this hotel is one of the good hotel nearby area and provide shuttle services in and around 5 miles of area. I personally felt that they could improve the food quality especially on dinner on Tuesdays, Wednesdays and Thursdays. they typically serving continental food. if they could also serve Asian food is welcome for the... More 

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Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I visited back in Feb 2015... Well maintained Rooms Good quality of service Good Food... Gym and pool are well maintained. Staffs are friendly and more varieties added in the dinner menu... I really appreciate the social hours option...

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1 review
5 of 5 stars Reviewed March 19, 2015

We visited this hotel two years in a row because the experience was so enjoyable. Although the amenities both inside and outside our room satisfied all our needs the first year, it was the level of customer service that most impressed us. The staff, especially a gentleman named Patrick, graciously bent over backwards to make us feel welcome. They were... More 

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Youngstown, New York
Senior Reviewer
9 reviews 9 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 4, 2015

As far as hotels go this is a good overall value. The overall facility is well kept and clean. My room was clean and over all in good shape. The only issues in the room was 1) small tear (say 1" x1") in carpet at the edge where it meets the bathroom tile, 2) couch cushion cover was unraveled (about... More 

Was this review helpful? Yes 1
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your kind words and for staying with us at the Staybridge Suites Plano-Richardson. We are terrible sorry about the sofa tear, our rooms are in the process of being remodeled. We are working on upgrading our suites in order to make our guests more comfortable and their stays more enjoyable. We hope to see you in your... More 

San Salvador, El Salvador
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed February 23, 2015

I use this hotel while visiting the area, people is very friendly and I use the Gym, Pool and the breakfast included. The food is fair and there are fast food restaurants around (hamburgers, subway, etc).

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for staying with us at the Staybridge Suites Plano-Richardson, we are thrilled to hear that you enjoyed our property and all of the amenities we have to offer. We can't wait to see you again in your future travels. Cristhian Venecia / General Manager More 

Austin, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 6, 2015

My first impression when I arrived was how nice the man was at the reception desk when I checked in near midnight. I was just looking for a place to sleep and choose Staybridge because it was close to where I was working. I was blown away when I found a full kitchen with full size refrigerator and stove top... More 

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you so much for reviewing our hotel! We are pleased to hear you enjoyed staying with us. On behalf of everyone here at the Staybridge Suites Plano-Richardson, we can't wait for you to stay with us again! Cristhian Venecia / General Manager More 

Charleston, West Virginia
Top Contributor
66 reviews 66 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 5, 2015

I was here for work for about a week, and it was fantastic. The service staff was wonderful, the swimming pool and gym were outstanding, the rooms clean and spacious, parking was really easy and the location is great for picking up groceries or grabbing a quick bite if you're there for a while. They have storage rooms and everything.... More 

Was this review helpful? Yes 1
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectations regarding your stay. We have addressed your situation with our departments, and we are using this as an opportunity to look for ways we can improve our service. We assure you that... More 

Houston, Texas
Top Contributor
136 reviews 136 reviews
79 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed January 30, 2015

Staybridge Plano-Richardson turned out to be a good choice for my business trip. It had a unique design, different from other Staybridge Suites, and I liked the décor it very much. The pool looked especially inviting, but unfortunately I wasn’t able to try it out. The location is not close to anything really walkable, and there is a lot of... More 

Was this review helpful? Yes 2
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for sharing your review and staying with us at the Staybridge Suites Plano-Richardson. I deeply apologize your breakfast experience was less than perfect. If this happens again, please let us know while it is happening so we can take care of the issue. Hope to see you again soon! Warm regards, Cristhian Venecia / General Manager More 

Wichita, Kansas
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 29, 2015

Another quick stay Two room suite was great and on the end of the building. Breakfast was ok,not as good as the Staybridge I stayed at in Houston and staff wasn't as friendly either. Walls were pretty thin, heard our neighbors shower at 5:30 in the morning, like it was in our room. Still a nice hotel.

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for this review, we the Staybridge Team takes pride in every aspect of your guest experience. It is disconcerting to hear that your visit was less than extraordinary. Please know that we will work with our staff to ensure that the experience you had is not repeated. We hope you choose us again on your next trip to... More 

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