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Staybridge Suites Plano - Richardson Area

3.0 of 5 301 Silverglen Road, Plano, TX 75075
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Certificate of Excellence 2014
Staybridge Suites Plano - Richardson Area
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Staybridge Suites Plano - Richardson Area
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250 reviews from our community

Traveler rating
    185
    42
    18
    2
    3
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128
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wichita, Kansas
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

Another quick stay Two room suite was great and on the end of the building. Breakfast was ok,not as good as the Staybridge I stayed at in Houston and staff wasn't as friendly either. Walls were pretty thin, heard our neighbors shower at 5:30 in the morning, like it was in our room. Still a nice hotel.

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Port Charlotte, Florida
Top Contributor
58 reviews 58 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent about 2 weeks during a training event. Very well kept facility and housekeeping does a good job. Breakfast was average to good and the dinners and happy hour Tuesday thru Thursday gave time foe unwinding. The kitchen was well stocked, but no oven so limited to cooking on stovetop or in microwave. The conference facility was nicer than I... More 

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Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your great feedback. We loved having you at the Staybridge Suites Plano-Richardson and thank you for choosing our property. We all work hard to ensure our guests have a beautiful experience. We hope to see you in your future travels! Warm regards, Cristhian Venecia / General Manager More 

Lebanon, Pennsylvania
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for almost a week while visiting family nearby. The breakfast was the best we have had at a suites hotel in Dallas. The rooms were acceptable but the windows are all SEALED. The air fresh er in there made it stuffy . Once we asked that they don't put that in when they clean it helped. That... More 

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your great feedback. We loved having you at the Staybridge Suites Plano-Richardson and thank you for choosing our property. We take all feedback from our guests seriously. Please be assured that all comments are acted upon and used to improve the products and service we provide to our guests. While we understand that your stay was not... More 

Amarillo, Texas
1 review
5 of 5 stars Reviewed December 17, 2014

i want to start by commending Kim, the hotel manager. she is a class act. professional, helpful and 1,000% accommodating. we stayed at this hotel for a junior hockey tournament. kim went above and beyond for me from the beginning. I can't say enough about her. this hotel is clean, affordable and very accessible to numerous places around dallas. we... More 

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you so much for your kind words! We are greatly appreciative that you took the time to let us know what you liked and how we can improve. We are always more than willing to accommodate any need you may have. We are so happy that you enjoyed your stay! We always like to catch up with the teams... More 

Austin, Texas
2 reviews
4 of 5 stars Reviewed December 9, 2014

there is construction happening on the north side, so if you want to sleep past 8am, get a south side room. The latter faces the parking lot, so it might be wash. There is double pane windows which help some. bathtub draining slow, on the 4th floor perfume smell in the hallways. Maybe it was for the holidays, but I... More 

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for letting us know what we can do better! We appreciate you taking the time to inform us of your thoughts during your stay with us. We are more than happy to take constructive criticism in order to make our guests stay more enjoyable! We will most certainly keep all of these things in mind and we hope... More 

1 review
5 of 5 stars Reviewed December 2, 2014

I just want to thank the staff, and especially Kim, at the Staybridge Suites for the outstanding service and assistance. My grandson was playing in a hockey tournament in McKinney and we stayed at Staybridge in Plano. The suites were clean and comfortable, the breakfast was delicious and location to other attractions and amenities was great. Would totally stay there... More 

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for the wonderful review of your recent stay at the Staybridge Suites Plano-Richardson. We are very happy that you chose to stay with us. We work very hard to deliver an unforgettable experience that our guests look forward to receiving once again. We look forward to seeing you again next time you are in the Plano area. Cristhian... More 

Chennai (Madras), India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 28, 2014

I stayed for 2 weeks for a business visit and enjoyed my stay... Good suites and comfortable beds. Good House keeping service.. Good Food and friendly staffs.. Added attraction - free shuttle service within 5 miles distance (covers the famous stores around Plano and DART).

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for the kind words and for staying with us, we are happy to hear that you enjoyed your stay at the Staybridge Suites Plano-Richardson. We are so glad you enjoyed our rooms, our breakfast buffet and our service was to your satisfaction. We look forward to your next visit! Cristhian Venecia / General Manager More 

1 review
4 of 5 stars Reviewed November 27, 2014

Bria and Rebeca were most helpful to us and were always very friendly. I waited to ask them a question while another (obnoxious) customer was giving them a hard time. They handled him with great professional skills.

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

We thank you for staying at the Staybridge Suites Plano-Richardson and for your feedback. We are delighted to hear that Bria and Rebecca were able to assist you, they are incredible! We look forward to your next stay with us. Cristhian Venecia / General Manager More 

Lubbock, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 1, 2014 via mobile

My husband and I were driving two days in a row and we wanted a really quiet comfortable place to stay. This place has wonderful suites with comfortable beds at really reasonable prices. The staff are very friendly, and the breakfast is very good. We were prepared to really love this place. BUT, there is a construction site behind them... More 

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your great feedback. We loved having you at the Staybridge Suites Plano-Richardson and thank you for choosing our property. We take all feedback from our guests seriously. Please be assured that all comments are acted upon and used to improve the products and service we provide to our guests. While we understand that your stay was not... More 

Plano, Texas
2 reviews
5 of 5 stars Reviewed October 25, 2014

very good experience. Will be coming back here. free shuttle service. friendly experience. price was decent. room service was great. they did full service on light service day too, was very happy. will be coming back here again.

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your kind words! We are thrilled to hear that you enjoyed your stay and we thank you for staying at the Staybridge Suites Plano-Richardson. We hope to be your home away from home in your future travels! Cristhian Venecia / General Manager More 

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Additional Information about Staybridge Suites Plano - Richardson Area

Address: 301 Silverglen Road, Plano, TX 75075
Phone Number:
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Plano - Richardson Area 3*
Number of rooms: 112
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Also Known As:
Staybridge Suites Plano - Richardson Area Hotel Plano
Plano Staybridge Suites
Hotel Style:
#6 Business Hotel in Plano
#9 Family Hotel in Plano

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