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Staybridge Suites Plano - Richardson Area

3.0 of 5 301 Silverglen Road, Plano, TX 75075
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Certificate of Excellence 2014
Staybridge Suites Plano - Richardson Area
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Staybridge Suites Plano - Richardson Area
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254 reviews from our community

Traveler rating
    188
    43
    18
    2
    3
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61
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131
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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San Salvador, El Salvador
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 5 days ago NEW

I use this hotel while visiting the area, people is very friendly and I use the Gym, Pool and the breakfast included. The food is fair and there are fast food restaurants around (hamburgers, subway, etc).

Was this review helpful? Yes
Austin, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

My first impression when I arrived was how nice the man was at the reception desk when I checked in near midnight. I was just looking for a place to sleep and choose Staybridge because it was close to where I was working. I was blown away when I found a full kitchen with full size refrigerator and stove top... More 

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you so much for reviewing our hotel! We are pleased to hear you enjoyed staying with us. On behalf of everyone here at the Staybridge Suites Plano-Richardson, we can't wait for you to stay with us again! Cristhian Venecia / General Manager More 

Charleston, West Virginia
Top Contributor
65 reviews 65 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was here for work for about a week, and it was fantastic. The service staff was wonderful, the swimming pool and gym were outstanding, the rooms clean and spacious, parking was really easy and the location is great for picking up groceries or grabbing a quick bite if you're there for a while. They have storage rooms and everything.... More 

Was this review helpful? Yes 1
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectations regarding your stay. We have addressed your situation with our departments, and we are using this as an opportunity to look for ways we can improve our service. We assure you that... More 

Houston, Texas
Top Contributor
136 reviews 136 reviews
79 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staybridge Plano-Richardson turned out to be a good choice for my business trip. It had a unique design, different from other Staybridge Suites, and I liked the décor it very much. The pool looked especially inviting, but unfortunately I wasn’t able to try it out. The location is not close to anything really walkable, and there is a lot of... More 

Was this review helpful? Yes 2
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for sharing your review and staying with us at the Staybridge Suites Plano-Richardson. I deeply apologize your breakfast experience was less than perfect. If this happens again, please let us know while it is happening so we can take care of the issue. Hope to see you again soon! Warm regards, Cristhian Venecia / General Manager More 

Wichita, Kansas
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Another quick stay Two room suite was great and on the end of the building. Breakfast was ok,not as good as the Staybridge I stayed at in Houston and staff wasn't as friendly either. Walls were pretty thin, heard our neighbors shower at 5:30 in the morning, like it was in our room. Still a nice hotel.

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for this review, we the Staybridge Team takes pride in every aspect of your guest experience. It is disconcerting to hear that your visit was less than extraordinary. Please know that we will work with our staff to ensure that the experience you had is not repeated. We hope you choose us again on your next trip to... More 

Port Charlotte, Florida
Top Contributor
59 reviews 59 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 16, 2015

Spent about 2 weeks during a training event. Very well kept facility and housekeeping does a good job. Breakfast was average to good and the dinners and happy hour Tuesday thru Thursday gave time foe unwinding. The kitchen was well stocked, but no oven so limited to cooking on stovetop or in microwave. The conference facility was nicer than I... More 

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your great feedback. We loved having you at the Staybridge Suites Plano-Richardson and thank you for choosing our property. We all work hard to ensure our guests have a beautiful experience. We hope to see you in your future travels! Warm regards, Cristhian Venecia / General Manager More 

Lebanon, Pennsylvania
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 4, 2015

We stayed here for almost a week while visiting family nearby. The breakfast was the best we have had at a suites hotel in Dallas. The rooms were acceptable but the windows are all SEALED. The air fresh er in there made it stuffy . Once we asked that they don't put that in when they clean it helped. That... More 

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your great feedback. We loved having you at the Staybridge Suites Plano-Richardson and thank you for choosing our property. We take all feedback from our guests seriously. Please be assured that all comments are acted upon and used to improve the products and service we provide to our guests. While we understand that your stay was not... More 

Amarillo, Texas
1 review
5 of 5 stars Reviewed December 17, 2014

i want to start by commending Kim, the hotel manager. she is a class act. professional, helpful and 1,000% accommodating. we stayed at this hotel for a junior hockey tournament. kim went above and beyond for me from the beginning. I can't say enough about her. this hotel is clean, affordable and very accessible to numerous places around dallas. we... More 

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you so much for your kind words! We are greatly appreciative that you took the time to let us know what you liked and how we can improve. We are always more than willing to accommodate any need you may have. We are so happy that you enjoyed your stay! We always like to catch up with the teams... More 

Austin, Texas
2 reviews
4 of 5 stars Reviewed December 9, 2014

there is construction happening on the north side, so if you want to sleep past 8am, get a south side room. The latter faces the parking lot, so it might be wash. There is double pane windows which help some. bathtub draining slow, on the 4th floor perfume smell in the hallways. Maybe it was for the holidays, but I... More 

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for letting us know what we can do better! We appreciate you taking the time to inform us of your thoughts during your stay with us. We are more than happy to take constructive criticism in order to make our guests stay more enjoyable! We will most certainly keep all of these things in mind and we hope... More 

1 review
5 of 5 stars Reviewed December 2, 2014

I just want to thank the staff, and especially Kim, at the Staybridge Suites for the outstanding service and assistance. My grandson was playing in a hockey tournament in McKinney and we stayed at Staybridge in Plano. The suites were clean and comfortable, the breakfast was delicious and location to other attractions and amenities was great. Would totally stay there... More 

Was this review helpful? Yes
Ronak_Kothari_Aquila, General Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for the wonderful review of your recent stay at the Staybridge Suites Plano-Richardson. We are very happy that you chose to stay with us. We work very hard to deliver an unforgettable experience that our guests look forward to receiving once again. We look forward to seeing you again next time you are in the Plano area. Cristhian... More 

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Additional Information about Staybridge Suites Plano - Richardson Area

Address: 301 Silverglen Road, Plano, TX 75075
Phone Number:
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Plano - Richardson Area 3*
Number of rooms: 112
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Also Known As:
Staybridge Suites Plano - Richardson Area Hotel Plano
Plano Staybridge Suites
Hotel Style:
#4 Business Hotel in Plano

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