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Homewood Suites by Hilton Plano-Richardson

#3 of 38 Hotels in Plano
Certificate of Excellence
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2601 E Pres. George Bush Highway, (NE Corner of Jupiter Rd Intersection), Plano, TX 75074
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Homewood Suites by Hilton Plano-Richardson
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Homewood Suites by Hilton Plano-Richardson
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351 Reviews from our TripAdvisor Community

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Traveler rating
    274
    58
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146
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (351)
  • Mar-May only
    (90)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (72)
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Dallas, Texas
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've been coming to this Homewood Suites for several years and I can always count on a clean room and a well maintained property. The staff here is very good. I was here with family so had a 2 bedroom 2 bath suite and it was very spacious and well appointed. I appreciate the Monday - Thursday light evening meal... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

On behalf of my team, thank you very much for the outstanding review, and we appreciate you continuing to choose our hotel when in the Plano area. Glad to see you and your family enjoyed your most recent stay with us, and that our two-bedroom suite made for a comfortable experience. We rely on guest feedback to gauge the level... More 

Plano, United States
5 of 5 stars Reviewed 6 days ago NEW

The staff was extremely pleasant and helpful, especially Derrick and Tosha. The facility was clean and well maintained. We held a wedding rehearsal in their meeting area and they made sure we had everything we needed. We really appreciate how accommodating they were.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

So glad you had a great experience with us, and we appreciate you choosing our hotel. Glad to see our accommodations and amenities met your needs, including our meeting room for the wedding rehearsal. We're delighted we were able to be a part of such a special weekend, and we're glad you felt at home. Thanks again, and we hope... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We enjoy staying at Homewoods. The rooms are big and include plenty of space for meal preparation. The complementary breakfast is satisfying and the staff is friendly and helpful. The beds at this particular Homewood were not very comfortable. But everything else was pretty standard for a Homewood Suite. There were plenty of towels and extra pillows in the room... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel. I'm glad to see that overall, your stay with us was a good one, although I do apologize that there were some issues with the beds in your suite. I've forwarded your comments to my engineer to investigate, in case the mattress needs replacing. As a hotel,... More 

Fort Collins, CO, United States
1 review
5 of 5 stars Reviewed 1 week ago

The rooms are clean, homey, and well comfortable. The kitchen was well equipped, although with the complimentary breakfast, we didn't use the kitchen very much. The breakfast was outstanding with several hot choices each morning. I would definitely stay there again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel. Glad to see you enjoyed a comfortable stay with us, and that our accommodations and amenities met your needs. I'm especially pleased you enjoyed our complimentary hot breakfast - it's the most important meal of the day, and we want our guests to start out on the... More 

Austin, Texas
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one night while in town for a friend's wedding. The rooms were surprisingly spacious with separate kitchen and living room areas. We had 2 road bicycles with us and there was plenty of space to keep the bikes in the room with us. Check-in was quick and easy, and the staff was very helpful.... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

What great comments! Many thanks for the great review, and we appreciate you choosing our hotel. We hope the wedding was enjoyable, and we're glad to be a part of such a special weekend. I'm pleased you enjoyed a comfortable stay with us, and especially that you would return in the future and recommend us to others! Thanks again, and... More 

Spring, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Can't say enough about the place but more importantly the people! We truly felt "at home" being welcomed every time we entered, smiling faces and helpful people, GREAT BREAKFAST, lovely pool.....we thoroughly enjoyed our stay. Thank you Tosha for making everything so wonderful!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

What fantastic comments! Thank you very much for the great review, and we appreciate you choosing our hotel. I am so pleased that you enjoyed a comfortable stay with us, and especially that my team's guest service (including Tosha) helped to make your experience a memorable one. I've forwarded your comments to everyone as I know they'll enjoy reading them.... More 

1 review
5 of 5 stars Reviewed 1 week ago

We had a nice comfortable stay for a wedding event. the staff had 3 different wedding blocks to accomodate and did and excellent job of keeping it all straight. Breakfast area was nice clean and good food, real eggs, not the powdered kind. Kind and friendly staff to assist in the breakfast area. Even brought us a cup of coffee!!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Thank you very much for the wonderful review, and we appreciate you choosing our hotel. I hope you also enjoyed the wedding, and I'm glad my team and I were able to provide a relaxing place to stay during a special weekend. I'm especially pleased that my team was warm and welcoming, as we want all of our guests to... More 

Portage, Michigan
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This facility features numerous amenities. If you are staying through the week Monday through Thursday they offer a great free food & beverage (beer on tap, wine,ice tea, lemonade) each evening. This in itself is a fantastic value and the food is hot & delicious. The staff are friendly & cater to the guests every need. Standard rooms feature a... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Thank you very much for the wonderful feedback, and we so appreciate you choosing our hotel. I'm delighted that you enjoyed your stay with us, and it looks like our accommodations and amenities met your needs, from our suites to our complimentary meals. I hope you were also able to take advantage of our pool - it's a great way... More 

Reynosa, Mexico
1 review
4 of 5 stars Reviewed 1 week ago

The only thing in there is that the Hotel restaurant time (close time) is too tight and we were some people very near of the 7:30PM and staff did not want to extend a little bit the time to attend us other then that everything was fine to me.....

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Many thanks for reviewing your stay with us, and we so appreciate you choosing our hotel. While I'm glad to see that, overall, your experience was a good one, I do apologize that you missed our evening social hour. I've forwarded your comments to my team to ensure we are always doing our best to accommodate our guests, even if... More 

Bethany
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, great location, clean and comfortable! Very nice staff. Has plenty of fast food restaurants around if you don't want to take advantage of the free breakfast. I think it was a little pricey for the room but overall very nice stay!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Thank you very much for the great review, and we so appreciate you choosing our hotel. I'm glad to see that you enjoyed a comfortable stay with us, and that our accommodations and amenities met your needs. It's our pleasure having you as our guest, and we hope to welcome you back soon! Sincerely, Jennifer Ross General Manager, Homewood Suites... More 

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