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Homewood Suites by Hilton Plano-Richardson

#3 of 39 Hotels in Plano
Certificate of Excellence
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2601 E Pres. George Bush Highway, (NE Corner of Jupiter Rd Intersection), Plano, TX 75074
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Homewood Suites by Hilton Plano-Richardson
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338 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Okmulgee, United States
5 of 5 stars Reviewed yesterday NEW

Love this hotel, they have everything you need including refrigerator for groceries and stove for cooking. They will even make store runs for you. It is nice and clean, staff is friendly, it is an excellent place to stay for you and your family.

Review collected in partnership with Homewood Suites by Hilton

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on the road
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Staff is very accommodating, exceedingly friendly. The property is nearing an update, but still in fine shape. Some of the facility has overlooked maintenance, and the smelly outdoor ashtrays are seldom emptied. Some staff is very professional. There is no public area set aside as a quiet place, while there are places that could be. I did like staying here,... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel. I'm glad to see that, overall, your stay with us was a pleasant one, and that our accommodations and amenities met your needs. We do appreciate your feedback and suggestions for improvement, as we want all of our guests to not only enjoy their stay, but plan... More 

Tulsa, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My co-worked had messed up his reservation and booked the wrong location. The hotel was sold out and had no rooms available. Front desk manager Staci was very helpful and moved me to a 2 room suite to resolve the issue. Great customer service!!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Many thanks for the great review, and we so appreciate you choosing our hotel, despite the snafu with you and your coworker's reservations. I am so pleased to see that my team - in particular Staci - helped to make your stay a memorable one, and that you enjoyed our accommodations and amenities. We all work hard to ensure our... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well i suppose you could just look back at my review in June 2014 and repeat. They did it again. Going above and beyond expectations. Hotel was at capacity last week with cheer camp as well as having several families staying due to being displaced due to recent flooding in the area. Still, everything was just perfect, just as spotless... More 

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MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

What a fantastic review! Many thanks for the kudos, and we so appreciate you continuing to choose our hotel when visiting the Plano area. Delighted to see you again enjoyed your stay with us, especially since we were so busy with cheer camps and guests displaced from their homes due to flooding. That is such a testament to my team's... More 

Noblesville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel with great service and features. I recommend this hotel for both business and pleasure. Nice area with lots of restaurants and things to see. You won't be disappointed! I will definitely stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

On behalf of my team, thank you for the wonderful review, and we so appreciate you choosing our hotel. I'm delighted to see your stay with us was a good one, and that our accommodations and amenities met your needs. And I'm so pleased you were able to take advantage of the local area, as we do indeed have some... More 

Aiken, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We have found that the Homewood Suites are a good value. The breakfasts and dinner manager receptions are great. The newspapers, apples, and cookies are also special treatments for the customers. Their locations are usually convenient to facilities and events.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel. I'm glad to see that you not only enjoyed your stay at our hotel, but have enjoyed your experiences at other Homewood Suites locations. I've forwarded your comments to my team, as guest feedback is always appreciated, and I know they'll enjoy reading them. It's our pleasure... More 

Aguadilla, Puerto Rico
1 review
5 of 5 stars Reviewed 3 weeks ago

Great services, great rooms, great price. Employees were always available to help. Breakfast/dinner area is very clean, food fresh and tasty. Not even a single problem during our stay. Location is great, easy access and it was close to all the areas we planned to visit.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Wow - thanks for the kudos, and we appreciate you choosing our hotel. So glad to see you enjoyed your stay with us, and that our accommodations and amenities met your needs. I am especially pleased that my team was friendly and helpful, as we want all of guests to feel right at home. It's our pleasure having you as... More 

Raleigh, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel seemed fairly new with the rooms in very nice condition. Price seemed very reasonable for getting a small suite. Staff was very responsive and friendly. While breakfast was around average, I really did like their coffee.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Many thanks for the great comments, and we appreciate you choosing our hotel. Glad to see your stay with us was a pleasant one, and that our accommodations and amenities - including the coffee! - met your needs. I'm especially pleased my team was warm and welcoming, as we want all of our guests to feel right at home. Thanks... More 

New Orleans, Louisiana, United States
1 review
5 of 5 stars Reviewed June 1, 2015

Thus place was awesome !! We booked a big double suite and it was great. Everyone of 7 had space TV time and great sleeping room !!! The breakfast in the morning was really cool, very family friendly and many families smoking. The staff kept up with the demand of a room full of eaters, very well done

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

What wonderful comments! Many thanks for the great review, and we appreciate you all choosing our hotel. Glad to see you enjoyed your stay with us, and that everyone had a comfortable experience. I'm especially glad you enjoyed our breakfast buffet; it's a great way to start the day, and we appreciate the feedback! Thanks again, and we hope to... More 

Sugar Hill, Georgia, United States
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 31, 2015

Clean rooms, affordable price. Enjoyed the free breakfast and dinner. Also liked the free internet but it wasn't very high-speed. Location is good, next to the interstate. Did encounter a small problem with visiting ants. Problem taken care of after reporting it 4 times.

Was this review helpful? Yes
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review

Thank you very much for reviewing your stay, and welcome to the Homewood Suites! While I'm glad you enjoyed your stay with us overall, I do apologize for the 'visiting ants' you encountered, and I'm sorry to see it was not resolved in a timely manner. We aim to have guest issues addressed immediately, and I apologize this was not... More 

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