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Sun Suites Of Plano

2.0 of 5
Hotel website
200 Ruisseau Drive, Plano, TX 75023
Sun Suites Of Plano
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Ranked #13 of 39 Hotels in Plano
A recent review
3 of 5 stars Reviewed January 14, 2015
RFoley44 Dallas, Texas
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47 reviews from our community

Traveler rating
    33
    6
    5
    0
    3
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17
4
9
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Dallas, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 14, 2015

My wife and I stayed for 2 weeks while we were relocating to the area. It was very convenient and the room had all we needed to make the transition easy. However, not all was perfect. I'm not sure why all the fuss about the manager in the other reviews. We never were introduced to the "manager". The desk clerk... More 

Was this review helpful? Yes 1
Richardson, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

Having a setback in my life with a fire at my house that deemed currently unlivable, this is my very first experience at an extended stay. While the reservation was made online and the transition went smoothly, I was greeted exceptionally better than I have been by the General Manager Brandon Youngblood, than I have been my a few non... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed December 8, 2014

I very much enjoy my stay. I wish the prices didn't raise and that the internet wasn't down so randomly. Other than that from staff is fantastic and manager is incredible! Very accommodating was Brandon!!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed November 29, 2014

Everyone is friendly here, especially Brandon, the manager. He gets things done in a timely manner and his customer service is out of this world. He truly cares about the residents here. If anything needs repaired, he takes care of it immediately.

Was this review helpful? Yes
Plano, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2014

management is awesome. all the rooms are updated and very clean. I like that is family friendly and pisd school buses pick up and drop off there. restaurants are close so you can always have a place to eat

Was this review helpful? Yes 1
Richmond, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

We arrived really late at night so we really meet the day hotel staff, just the night security guard. This was our first time at an "Extended stay hotel" so we weren't aware of any procedures or rules of the hotel. We stayed over a full week before anyone told us how we had to fend for ourselve! Overall it... More 

Was this review helpful? Yes 2
SunSuitesPlano, General Manager at Sun Suites Of Plano, responded to this review

Thank you for reviewing and telling us about your stay. I do deeply apologize that you had some issues with your stay. I will make sure the same issues does not happen again we are suppose to explain everything with the hotel and what comes in the room when you make a reservation. I hope you come back to stay... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 22, 2014 via mobile

Lifes hardship brought me to sun suites! They have made a very stressful situation a whole lot easier to deal with! The manager is ver attentive to ALL your needs! Quick to solve any problems, having you leave with a smile! Also, cant forget about Eric too! H has great customer service! Their maid lady and maintence man (dont know... More 

Was this review helpful? Yes 3
Plano, Texas
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 1, 2014

been here for one month, and its very comfortable, the price is affordable, and the staff is so friendly and helpful.the hotel es very close to the shopping, supermarket, and train station, so easy transportation to the city.

Was this review helpful? Yes 4
Plano, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 30, 2014

Brandon the manager is the best manager I have ever met he has excellent customer service skills when there is a problem he gets right on it. if no one is available at night you can call him and he is there in a flash. housekeeping is very nice and respectful. maintenance is on time with fixing any and all... More 

Was this review helpful? Yes 4
Plano, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 30, 2014 via mobile

Been here for about 6months and I love this place its great the manager Brandon was a great change to this hotel his nice and gets the job done all the time rooms have updated and the price is affordable when u visit plano make Sunsuites your home away from home

Was this review helpful? Yes 4
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