For Thanksgiving weekend I had a reservation at this hotel for four nights, in Wednesday and out Sunday, confirmed when I checked in. Initially the key card did not work and the kids and I had to carry everything back downstairs and get a card that worked, then back up. On Saturday night we came in late and were locked... More

one night stay; room was adequate; bed was comfortable; full size frig. was a pleasant surprise, plus table and chairs for two. Price was reasonable. Breakfast was typical continental, nothing special. Negatives: wireless internet was terrribly slow, making it impossible to stay on long enough to check email; frig. made a clicking noice all during the night; stains on carpet;... More

We were lucky enough to choose a one room suite for the same price of a double queen room. Spacious with a kitchen, very clean bathroom. Friendly staff and good breakfast - what to be expected. More

This hotel is directly across from Heart Hospital Baylor Plano. Very close to restaurants, etc. Room was clean, staff helpful and friendly. Breakfast was good. I would stay there again if needed. More

When we arrived we were greeted by several gentlemen who were attempting to consume a case of beer between the four of them - always a positive sign. However, as soon as I opended the door my wife gave me one of those looks and I could only respond with a "Sorry". Our "non-smoking" room had the strong odor of... More

I was pleasantly surprised at the cleanliness of the hotel, given the price. The rooms look to be newly refurbished and exceptionally clean. Constructive criticism - no full length mirrors for us ladies in the room - there are plenty of places to put one! I had to walk a bit to find the ice machine - downstairs in the... More

The hotel is well located near Baylor Hospital and is very good for the price. The rooms were clean and the linens better than average. The continental breakfast was very average. Our room had a coffee maker and coffee, but no coffee cups. On the morning after the first night I asked if we could have some coffee cups and... More

Very basic suite hotel. Suite actually 1-room studio. Kitchen OK, but no dishes, pans, utensils, glasses, cups, ice trays, or even paper towels. Bathroom door warped and would not close. Shower faucet handle comes off in one's hand. On arrival, found chair, hassock, and coffee table stacked on top of bed. Only cold breakfast. Good location, but noisy. More

We recently spent 4 nights at this hotel and truly enjoyed it. It was a great deal for the price. ALL employees were very friendly and helpful and the continental breakfast had the perfect amount of food and was a great way to start the day. We used the fitness facility once and were quite pleased. There isn't a pool... More