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All 37 Plano hotels

Hampton Inn Plano/North Dallas

2.5 of 5 Hotel   |   4901 Old Shepard Place, Plano, TX 75093
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Hampton Inn Plano/North Dallas

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76%
Ranked #11 of 37 hotels in Plano
Certificate of Excellence 2013
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135 people have reviewed this hotel

Traveler rating
    51
    48
    18
    18
    0
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31
24
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Wauconda
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very comfortable beds, GREAT internet speed, wonderful business center with printer, warm cookies in the evening. Rooms very quiet. Large lobby area for social gatherings. Large selection of breakfast items.

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Parowan, Utah
Contributor
20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My experience with Hampton is always excellent. Every time I stay there it makes it harder to stay anywhere else. I love their rooms and the hotel in general. Very comfortable. Verizon signal at the hotel and in the area is weak but my 4g card did work when set near my window of my 3rd floor room. The free... More

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Long Valley, New Jersey
Top Contributor
109 reviews 109 reviews
62 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Obviously a high traffic commuter hotel, the staff was unfortunately rude and could care less. I don't expect much from front desk staff but don't act like I'm doing you a favor checking in to your limited service hotel, especially in an area saturated with many other choices. Room was clean and parking was free. That's about all I can... More

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Atlanta, Georgia
Top Contributor
147 reviews 147 reviews
93 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 1 week ago

There was nothing really wrong with this property there was nothing outstanding either. There are two types of Hampton's those who work hard to present a great product and those that just get by; this Hampton is the later. Reception area is very nice but the staff is not welcoming or friendly. I am accustomed to a staff that greets... More

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Duxbury, Massachusetts
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Clean quiet and all the usual Hampton inn amenities. Very Good value and very friendly and accommodating staff. If you don't have a car it's a bit isolated but they shuttled me to Nearby restaurant for dinner so worked out fine.

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El Paso, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

On my last business trip, I came back from an entire day of meetings only to find out that my room was not made. The cleaning lady showed me her workorders and my room was not even listed! Also, the floor in the main lobby was not moped after breakfast. Sticky residue all over the place.

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Harrison, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a Hampton snob...I stay exclusively at Hampton when possible. The hotel was nicely appointed - the staff was awesome - clean, clean, clean as is always the case at Hampton Inn. However, they do need to replace their mattresses. I was so ready for the usual wonderful bed - and was extremely disappointed when I laid down. It... More

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Weatherford, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent place to stay if this is part of town that you need or want to be in. I have stayed here on other occassions and would stay here again. Clean convenient and very friendly staff. Easy access to the toll road.

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Matthew E, General Manager at Hampton Inn Plano/North Dallas, responded to this review

Dear: Bruce A Thank you very much for staying with us at Hampton Inn Plano and for taking the time to let other travelers know how great your stay was. I am glad that you enjoyed our location and amenities. We can't wait to see you again when you come through the Plano area. Sincerely Matthew Egan-Slater General Manager More

San Angelo, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2014

We were there in Dallas for Medical Purposes. This is not included in your survey choices. We think that your breakfast could be a little higher quality, but was okay overall. Room was nice. The comforters on the top of the beds were way too heavy!

Review collected in partnership with Hampton

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Matthew E, General Manager at Hampton Inn Plano/North Dallas, responded to this review

Dear: James H Thank you very much for staying with us at Hampton Inn in Plano. I am glad that you enjoyed your stay. I am working diligently to provide our guest with a better breakfast product. I hope that when you are in the area again you will choose to stay with us. I hope that your trip home... More

Sugar Land, Texas
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 2, 2014

We've stayed in many Hampton Inns around the country (including this property on a prior visit) and have never been disappointed -- until now! From start to finish, this visit was terrible. On check-in, the front desk clerk took her time -- between gossiping with her co-workers -- to find an appropriate guest room, which, despite my status and requests... More

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Matthew E, General Manager at Hampton Inn Plano/North Dallas, responded to this review

Dear: Lee W I am sorry that you did not enjoy your stay at our property. I would love to speak to you further about this. Please feel free to contact me at the hotel. Sincerely Matthew Egan-Slater General Manager More

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Additional Information about Hampton Inn Plano/North Dallas

Also Known As:
Hampton Inn Plano/North Dallas Hotel Plano
Hampton Inn Plano/North Dallas Hotel
Hampton Inn Plano
Plano Hampton Inn
Address: 4901 Old Shepard Place, Plano, TX 75093
Phone Number:
Location: United States > Texas > Plano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Plano
#9 Business Hotel in Plano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Plano/North Dallas 2.5*
Official Description (provided by the hotel):
Nestled in the heart of the Plano Business District, Hampton Inn Plano-North Dallas is within five miles of the area’s major employers such as Crossmark, Bank of America and Ericsson. This hotel is the ideal choice if you’re in town for business. Relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 
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