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TownePlace Suites Dallas Plano

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5005 Whitestone Lane, Plano, TX 75024
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1 room 1 adult
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TownePlace Suites Dallas Plano
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78 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

The location was a little hard to find. The bed was soft, and I'm used to a firm mattress. But a decent value. If you are in Plano for business it would be ok. I did not try the breakfast. The front desk guy was helpful.

Helpful?
Thank Dwight M
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete Marriott’s Guest Satisfaction Survey. Your comments and suggestions will help us serve our future guest’s better. Our goal is to do whatever it takes to satisfy every guest, every day, every stay, and from what I saw in your score we did not do that in regards to you... More 

Kearney, MO.
Level Contributor
219 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

Traveled to Plano with our Son's family and stayed here for a couple of days. The hotel has probably been around for a while but obviously has been recently remodeled. Rooms were clean, well decorated, and had a kitchenette. The hotel is planned for longer term guests like relocated employees. There is no ice machines on the floors due to... More 

Helpful?
Thank KearneyCat
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

Plano, Texas
1 review
5 of 5 stars Reviewed December 3, 2015

My family stayed at TownePlace Suites in Plano while we were having our home remodeled. We were there for 17 nights. It was an excellent experience. The staff were always friendly and helpful. One person really went above-and-beyond. Robbie made my children Halloween plates with candy and fruit, since she knew we were away from home for trick or treat... More 

Helpful?
Thank Mary G
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More 

Plano, Texas
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 2, 2015

I stayed at this hotel for 3 months while my home was being renovated due to a house fire. I chose this hotel due to the location and their pet policy. When I initially checked in, I thought I would only be at the hotel for a week or so. As I learned I would be out of my home... More 

Helpful?
Thank MinPlano
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

Washington DC
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 27, 2015

This Town Place is well appointed and up to date. The rooms are excellent. The front desk and breakfast room staff are very friendly and helpful. The neighborhood is very nice and quiet and there is good shops and restaurants nearby. The only weak area is the breakfast room. It is very small and there is no hot breakfast other... More 

Helpful?
Thank ETJ36
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

Charleston, South Carolina
Level Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 17, 2015 via mobile

Friendly staff and spacious rooms coupled with breakfast included makes this a pretty good deal in Plano where it can be tough to find anything below $200/ night. The fitness area is pretty sad so if that's important, don't stay here. As for room selection, I agree with other reviewers that traffic on the 1st floor is significant so I... More 

Helpful?
Thank SC_Dawg1996
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

Xenia, Ohio
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 9, 2015

I returned to the TownePlace Suites after a year and half when I was in town for a conference. The best thing about TownePlace Suites is the staff. They go above and beyond to make guests feel welcome. I even received an item I needed to purchase. I inquired at the front desk about where to purchase a medicinal product... More 

Helpful?
Thank Sojournwithme
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete Marriott’s Guest Satisfaction Survey. Your comments and suggestions will help us serve our future guest’s better. Our goal is to do whatever it takes to satisfy every guest, every day, every stay, and from what I saw in your score we did not do that in regards to you... More 

India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 17, 2015 via mobile

Spent two weeks here during a recent business trip. The hotel itself is located in a perfect area, close to all major highways, a 7-11 within walking distance, and literally hundreds of places to eat within a five mile radius. The room itself was comfortable. I was pleasantly surprised by the bed, it was firm with a think layer of... More 

Helpful?
Thank Rajbt
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

London, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 12, 2015

Staff: The staff were wonderful: both friendly and helpful. They took me on a quick tour of the facilities when I checked in—awesome! Room: The room was very clean, and the room cleaning service was excellent. Large, spacious rooms. The bed was comfortable and clean. There was lots of closet space. Amenities: Pool was clean and at a good temperature.... More 

Helpful?
Thank Kirk L
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

League City
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2015 via mobile

I scheduled our entire lacrosse team to stay in this hotel for a tournament weekend. The rooms were spacious and comfortable, and the staff was phenomenal. They worked extra hard to meet the needs of our large group, even putting out breakfast extra early so our players would have time to eat before having to leave for our early game.

Helpful?
Thank Jan P
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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