We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

TownePlace Suites Dallas Plano

Hotel website
Hotel deals
Hotel packages
5005 Whitestone Lane, Plano, TX 75024
Special Offer
Save 15% This Summer!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
TownePlace Suites Dallas Plano
Professional photos View all
Browse nearby
TownePlace Suites Dallas Plano
TownePlace Suites Dallas Plano
TownePlace Suites Dallas Plano
Write a Review

68 reviews from our community

Traveler rating
    28
    24
    10
    2
    4
See reviews for
17
6
7
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (68)
  • Mar-May only
    (25)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (15)
All months
Bangalore, Karnataka, India
Top Contributor
59 reviews 59 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is more like a house than a hotel (which is what Marriot Towneplace suites are supposed be - anyway). A quiet green neighborhood away from the traffic...a couple of places within walking distance to have your food - good decent rooms - and above all very friendly staff to answer all questions and provide info about the neighborhood etc.... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My husband and i, along with our one year old baby stayed for almost 33 nights in this hotel. Though the size of the room is quite small, but it was worth the penny we spent. Ample parking space provided. The bathroom is clean, sufficiently stocked with extra toilet rolls, toiletries etc. even have a bath tub. Quite a number... More 

Was this review helpful? Yes
Knoxville, Tennessee
Top Contributor
78 reviews 78 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here because the Residence Inn was not available. Quite a difference! Worn furnishings and fixtures. Not you usual Marroitt quality. I also forgot a gold ring left on the computer center. I realized I left it within ten minutes of my departure for the airport but did not have the time to return. I was told it was... More 

Was this review helpful? Yes
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed... More 

KC
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 1, 2015

Pablo and his team were great. I spent 30 days with them and this was the best hotel in terms of friendly staff. The property was well kept. They offer breakfast every morning and although the eating area is small, it is very quick to get what you need and start the day. This would be a 5 star review... More 

Was this review helpful? Yes
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. We appreciate your kind comments as well as we will work to improve every day. We will work this year about a recycling program. Please do not hesitate to contact us if you have any questions or requests. We are here for you. Sincerely,... More 

Houston
Top Contributor
73 reviews 73 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 3, 2015

My son and I stayed there while we were in town for a basketball tournament. Check-in went great. Room was a nice size. However, the walls were thin and the TV cable was spotty (at least the front desk guy gave me a heads up). Breakfast was average - small, cramped eating area. Quiet residential location. But we had a... More 

Was this review helpful? Yes
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your stay with us. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. We will share your comments with Gregory. Thank you again for your time. If there is anything my staff or I can do for you, please do not hesitate... More 

Shawnee, Oklahoma
Top Contributor
288 reviews 288 reviews
82 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed December 27, 2014

Very quiet in a residential setting but very conveniently located (NW corner of Preston Rd and Springcreek Pkwy behind Residence Inn; less than 2 miles to Tollway). Staff very friendly. We stayed 1 full week in a 2BR suite. It was really great. While the breakfast choices are very limited (if you want a full breakfast, you will have to... More 

Was this review helpful? Yes
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, We are delighted that your stay with the TownePlace Suites Dallas Plano was great. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Please do not hesitate to contact us if you have any questions or requests. Sincerely, Pablo Villarroel General Manager TownePlace Suites by Marriott... More 

Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2014

The hotel is in a great location. Room was clean up to date amenities and the bed slept great! It was nice to have the fridge and the microwave, this benefit is really nice if staying for than a few days. The staff was professional and even gave me a call to check to see if everything was alright. Overall... More 

Was this review helpful? Yes
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Thank you for sharing and taking the time to provide your feedback. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We are here for you. Sincerely, Pablo Villarroel General Manager TownePlace... More 

The Villages, Florida
Top Contributor
64 reviews 64 reviews
25 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed October 14, 2014

Drove straight through from Central Florida to Dallas area and we arrived very late. Had a fantastic room, very comfortable, nice little kitchen ... wish we were staying longer to take advantage of all it offered. Adequate free breakfast, which I didn't know was included. Will return next trip thru Dallas area.

Was this review helpful? Yes 1
Fort Worth, Texas
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 24, 2014

I was visiting friends in the area and thought I'd use Marriot rewards points given you only need 7500 for a night in this hotel. There is plenty of free parking and complementary tea / coffee in reception which is a nice touch. The rooms are large including a kitchen with fridge, freezer, microwave and oven. There is also a... More 

Was this review helpful? Yes 1
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Thank you for taking the time to write these kind words about our property. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that... More 

Mexico City, Mexico
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 21, 2014

My family was in process of moving from overseas and because of that had to stay in hotels for 2 months. We spent 17 days at this location and had all kinds of problems, by far my worse experience with a Marriott branded hotel. TVs in our room never worked, doors to enter would broke over and over again, housekeeping... More 

Was this review helpful? Yes
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Thank you for taking the time and share your experience with the TownePlace Suites Dallas Plano. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (5)
Viewed
View from room (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (8)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay