We attended a concert (OzzFest) in Frisco about 6 miles from the hotel. We had a 2 bedroom suite.It was really nice for us to have alittle extra space & privacy. The hotel is being renovated but that didn't effect the area we were in. The beds were super comfortable. The staff is excellent- very friendly, gave helpful hints on... more

We stayed at this hotel for 2 weeks in July with three children (including a newborn baby) on vacation. The staff at the hotel was incredibly friendly and helpful to us with every request we had over the two week period, ranging from helping us get our laundry washed to bringing extra towels to the pool to helping us find... more

Decent place. Good location/ I always seemed to have to ask for things... a 2nd soap (only had 1 when I checked in), more salt & dishwasher tabs for kitchen... more coffee after a couple of days.. seemed like they just cleaned (which was done OK, not great). I dropped a magazine on the floor under the table, and I... more

I stayed two nights. I could litterally hear every single thing my neighbor said--clearly. In other hotels I have stayed in, you might sometimes hear a muffled voices through the walls. But, I heard the neighbors clear as day. It was like they were in the same room I was. They also stayed up all night talking, which made it... more

Well, the TownePlace Suites in Plano is almost like our home away from home. We usually stay here or at the Residence Inn which is right next door , when we come to the Dallas/Plano area. We love the area. We like to walk and the area around this property is very nice. We feel very comfortable walking in this... more

Not up to the usual Marriott standards. Rooms are cramped; carpets are dirty; and towels feel like sandpaper. The elevator always smelled like insecticide. Breakfast is unimaginative, and the chairs are covered in plastic! Don't stay here unless you have to. more

This hotel has bed bugs!!! My husband has over 70 bites. Although they moved him to another property...gee thanks! They would not pay to have his clothes drycleaned. According to the latest bed bug website...you should dryclean all clothes and there is still a chance you might bring them home with you!!! He had to throw away his suitcase when... more

OK first the good stuff. The room was clean, and the staff was very attentive. The sheets were in nice shape and the towels were in nice shape as well. John the night desk auditor is excellent. He will bend over backwards to accomodate you and he is very polite. They also had a great managers reception, with tasty food... more

We stayed at the TownePlace on July 1st and were quite disappointed having traveled around the country. The outside is very attractive, but appearances can be deceiving. The hall smelled like 10 styles of food as each room has a kitchen (it stunk). Our room was not that clean -- stains on the carpet, floor, etc. and the towels were... more