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TownePlace Suites Dallas Plano

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5005 Whitestone Lane, Plano, TX 75024
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1 room 1 guest
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TownePlace Suites Dallas Plano
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71 Reviews from our TripAdvisor Community

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Traveler rating
    31
    24
    10
    2
    4
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17
6
7
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (71)
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    (25)
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India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent two weeks here during a recent business trip. The hotel itself is located in a perfect area, close to all major highways, a 7-11 within walking distance, and literally hundreds of places to eat within a five mile radius. The room itself was comfortable. I was pleasantly surprised by the bed, it was firm with a think layer of... More 

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London, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff: The staff were wonderful: both friendly and helpful. They took me on a quick tour of the facilities when I checked in—awesome! Room: The room was very clean, and the room cleaning service was excellent. Large, spacious rooms. The bed was comfortable and clean. There was lots of closet space. Amenities: Pool was clean and at a good temperature.... More 

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League City
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2015 via mobile

I scheduled our entire lacrosse team to stay in this hotel for a tournament weekend. The rooms were spacious and comfortable, and the staff was phenomenal. They worked extra hard to meet the needs of our large group, even putting out breakfast extra early so our players would have time to eat before having to leave for our early game.

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Bangalore, Karnataka, India
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed May 8, 2015

This is more like a house than a hotel (which is what Marriot Towneplace suites are supposed be - anyway). A quiet green neighborhood away from the traffic...a couple of places within walking distance to have your food - good decent rooms - and above all very friendly staff to answer all questions and provide info about the neighborhood etc.... More 

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Kuala Lumpur, Malaysia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 7, 2015

My husband and i, along with our one year old baby stayed for almost 33 nights in this hotel. Though the size of the room is quite small, but it was worth the penny we spent. Ample parking space provided. The bathroom is clean, sufficiently stocked with extra toilet rolls, toiletries etc. even have a bath tub. Quite a number... More 

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Knoxville, Tennessee
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 5, 2015

I stayed here because the Residence Inn was not available. Quite a difference! Worn furnishings and fixtures. Not you usual Marroitt quality. I also forgot a gold ring left on the computer center. I realized I left it within ten minutes of my departure for the airport but did not have the time to return. I was told it was... More 

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Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed... More 

KC
Level Contributor
85 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 1, 2015

Pablo and his team were great. I spent 30 days with them and this was the best hotel in terms of friendly staff. The property was well kept. They offer breakfast every morning and although the eating area is small, it is very quick to get what you need and start the day. This would be a 5 star review... More 

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Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. We appreciate your kind comments as well as we will work to improve every day. We will work this year about a recycling program. Please do not hesitate to contact us if you have any questions or requests. We are here for you. Sincerely,... More 

Houston
Level Contributor
80 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 3, 2015

My son and I stayed there while we were in town for a basketball tournament. Check-in went great. Room was a nice size. However, the walls were thin and the TV cable was spotty (at least the front desk guy gave me a heads up). Breakfast was average - small, cramped eating area. Quiet residential location. But we had a... More 

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Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your stay with us. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. We will share your comments with Gregory. Thank you again for your time. If there is anything my staff or I can do for you, please do not hesitate... More 

Shawnee, Oklahoma
Level Contributor
288 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed December 27, 2014

Very quiet in a residential setting but very conveniently located (NW corner of Preston Rd and Springcreek Pkwy behind Residence Inn; less than 2 miles to Tollway). Staff very friendly. We stayed 1 full week in a 2BR suite. It was really great. While the breakfast choices are very limited (if you want a full breakfast, you will have to... More 

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Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, We are delighted that your stay with the TownePlace Suites Dallas Plano was great. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Please do not hesitate to contact us if you have any questions or requests. Sincerely, Pablo Villarroel General Manager TownePlace Suites by Marriott... More 

Dallas, Texas
Level Contributor
13 reviews
8 hotel reviews
5 of 5 stars Reviewed December 24, 2014

The hotel is in a great location. Room was clean up to date amenities and the bed slept great! It was nice to have the fridge and the microwave, this benefit is really nice if staying for than a few days. The staff was professional and even gave me a call to check to see if everything was alright. Overall... More 

Was this review helpful? Yes
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Thank you for sharing and taking the time to provide your feedback. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We are here for you. Sincerely, Pablo Villarroel General Manager TownePlace... More 

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