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All 38 Plano hotels

TownePlace Suites Dallas Plano

2.5 of 5 Hotel   |   5005 Whitestone Lane, Plano, TX 75024
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Ranked #16 of 38 Hotels in Plano
A recent review
5 of 5 stars Reviewed October 14, 2014
Michael C The Villages, Florida
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61 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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The Villages, Florida
Top Contributor
50 reviews 50 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 14, 2014

Drove straight through from Central Florida to Dallas area and we arrived very late. Had a fantastic room, very comfortable, nice little kitchen ... wish we were staying longer to take advantage of all it offered. Adequate free breakfast, which I didn't know was included. Will return next trip thru Dallas area.

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Fort Worth, Texas
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 24, 2014

I was visiting friends in the area and thought I'd use Marriot rewards points given you only need 7500 for a night in this hotel. There is plenty of free parking and complementary tea / coffee in reception which is a nice touch. The rooms are large including a kitchen with fridge, freezer, microwave and oven. There is also a... More

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Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Thank you for taking the time to write these kind words about our property. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that... More

Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 of 5 stars Reviewed August 21, 2014

My family was in process of moving from overseas and because of that had to stay in hotels for 2 months. We spent 17 days at this location and had all kinds of problems, by far my worse experience with a Marriott branded hotel. TVs in our room never worked, doors to enter would broke over and over again, housekeeping... More

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Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Thank you for taking the time and share your experience with the TownePlace Suites Dallas Plano. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to... More

Indore, India
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 6, 2014

I had stayed in TownePlace suites as part of my business trip for close to 16 days during June - July 2014. To summarize it in one word, the hotel is really good. A good breakfast (though the breakfast area is too small to sit and relax), excellent room with fully equipped kitchen, comfortable bed, good A/C, nice gym and... More

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Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More

Albuquerque, New Mexico
Top Contributor
53 reviews 53 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 4, 2014

TownePlace is a value brand. We received a great price for a two-BR suite. Internet was fast, bathroom clean, kitchen adequately equipped. Beds are comfortable, AC powerful enough to keep the room cool in the Texas heat. Workout facility has free weights and a couple of treadmills. Nice touch that the front desk will provide free passes to a nearby... More

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Amarillo, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 27, 2014

Stayed here June 21st weekend for Jimmy Buffet concert. The hotel itself was very nice, with a nice staff, and comfortable room. The problem was the Breakfast area. There was a Boys Soccer and Basketball team staying at the hotel and the area where Breakfast is served was not big enough to accommodate all who wanted to eat. I'm surprised... More

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Durant, Oklahoma
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 27, 2014

We have been so impressed with the staff and the suite here at TownePlace! Everyone goes above and beyond to make sure your stay is the best and all your needs are met. All the staff look you in the eye and smile and greet you--in the hallway, in the breakfast area, outside, in the lobby...So welcoming! And very accommodating... More

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Indianapolis, Indiana
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 8, 2014

Spent 5 nights here for a training conference at SMU North Campus. Service was excellent. Front desk personnel were exceptional. On-sight breakfast was more than adequate: waffles, hard boiled eggs, cereal, yogurt, breads, coffee, juice. My room was great and even had a kitchenette. Only knock against this place is the workout room. The door is right next to the... More

Was this review helpful? Yes 1
Novi, Michigan, United States
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 21, 2014

Convenient location. Nice surroundings. Comfortable. Service was excellent! Front desk clerk was so kind and even called later to make sure everything was good in my room. Manager upon check in bought my sodas and was extremely pleasant in the morning!

Was this review helpful? Yes 2
Broken Arrow
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 10, 2013

Not top notch or high class, but for the money you get a full kitchen, sofa, bed and free breakfast. Breakfast room is small and stuffy... but it's free, right? Again, for the cost it's worth it. Besides you can cook your own eggs in your room. Cleanliness was the best part.

Was this review helpful? Yes 1
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Additional Information about TownePlace Suites Dallas Plano

Address: 5005 Whitestone Lane, Plano, TX 75024
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Dallas Plano 2.5*
Number of rooms: 106
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Also Known As:
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Towneplace Suites Plano

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