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Holiday Inn Express North Plano

2.5 of 5 3101 North Dallas Parkway, Plano, TX 75093
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Holiday Inn Express North Plano
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Holiday Inn Express North Plano
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79 reviews from our community

Traveler rating
    33
    24
    14
    5
    3
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16
10
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32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
31 reviews 31 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars

Very convenient location. But when you walk in, between the purple and the red hallway lights, it looks like a cross between Disney World and a Bordello. Very contradictory for a business travel hotel. Needs a serious makeover. Shuttlebus is convenient and lots of food choices close by.

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Muskogee, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I reserved a king suite for one night. When we arrived around 3:00 in the afternoon the desk clerk booked us in a queen suite. We told her we had reservations for a king. She said that there were none available. It was the middle of the afternoon and the parking lot was not very full. She... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express North Plano, responded to this review

Dear MareWare, Thank you for writing a review about your recent stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to room... More 

Munford, Alabama
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Spent a little extra to get the room with the jacuzzi tub for my wife to use while I was working at a conference. This was not the best idea as the room we got was on the bottom floor next to the pool entrance (which thankfully was not being used since it was January). The room was somewhat clean... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express North Plano, responded to this review

Dear washbhr, Thank you for taking the time to review our property. I am pleased to hear your positive feedback about the convenient location of the hotel. Our hotel is very proud of its level of service, cleanliness and quality of product. It seems that we were not able to execute an exemplary hotel stay experience with regard to room... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Hotel is a bit dated for a Holiday Inn. Arrived really late and was woke up this morning at 7:30 with construction going in the next room. There was blood on the bathroom wall near the trash can. I have to say the worst Holiday Inn I've stayed at. Won't be back to this one. I expected a much higher... More 

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3101_HIEPlano, General Manager at Holiday Inn Express North Plano, responded to this review

Dear Loyd T, I want to thank you for the feedback. I apologize for the inconvenience you experienced while staying with us. We will look into all the problems you had and make sure they do not happen again. Please contact me so we can further discuss what happened during your stay. Ben H. General Manager gm@hiplano.com More 

Shreveport, Louisiana
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Quite surprised to pull up and find that this HIE had nice chandeliers and fancier decor! Not your typical HIE. A little "swanky" if you will. Overall it was nice. Somewhat worn. The room I was in had some minor wall damage around the tub area and the a/c/heating unit ran all night which was a bit annoying (it never... More 

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Texarkana, Arkansas
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

This was a very nice hotel and a good value. We stayed for two days. The staff were very helpful and they had a comfortable bed(s) with nice pillows allowing for a good nights sleep. The breakfast bar had a really nice selection of both hot and cold foods and was not done on the cheap. I had biscuits, gravy,... More 

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Bangalore, Karnataka, India
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 16, 2014

This hotel is very well located for access to the Plano area. It is a cheap, no-frills hotel (like most other Holiday Inn Express hotels), and for the price offers good value. Does its job, is comfortable, the breakfast is good enough to set you up for the day, and the staff is responsive. There is ample parking at no... More 

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Top Contributor
149 reviews 149 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed December 8, 2014 via mobile

we recently spent 2 nights here and had a nice, quiet stay. The hotel is clean and has a nice breakfast. The staff was friendly, the beds are comfortable and it's in a safe area. There are restaurants near but not within walking distance. The only odd thing is when we got in our room there was a sports coat... More 

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College Station, Tx
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 8, 2014

We were very pleased with the hotel. Others have said it wasn't clean and had an unpleasant odor. We found it to be very clean and no odor. The breakfast was very good for hotel breakfasts. We also felt very secure there, which is very important. We would recommend it to anyone staying in that area of Plano/Dallas.

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Gettysburg, PA
Top Contributor
169 reviews 169 reviews
20 hotel reviews
211 helpful votes 211 helpful votes
3 of 5 stars Reviewed October 28, 2014

I stayed for 5 days and can say the hotel was clean all the time. I was always seeing ladies cleaning all over and it smelled like it too. Breakfast has one of those pancake machines.The reason you would choose this hotel is basically because it it right near where you need to be. I think my Holiday Inn experiences... More 

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3101_HIEPlano, General Manager at Holiday Inn Express North Plano, responded to this review

Dear paymeami2, I am glad you enjoyed your recent stay with us. We renovated in 2010 and we are very proud of the results and I know you can feel it too. Hope to see you again soon and thank you for your feedback. Ben General Manager More 

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Additional Information about Holiday Inn Express North Plano

Address: 3101 North Dallas Parkway, Plano, TX 75093
Phone Number:
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express North Plano 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express n. Plano Hotel Plano
Plano Holiday Inn
Hotel Style:
#13 Business Hotel in Plano

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