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All 38 Plano hotels

Holiday Inn Express North Plano

2.5 of 5 Hotel   |   3101 North Dallas Parkway, Plano, TX 75093
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Ranked #22 of 38 Hotels in Plano
A recent review
4 of 5 stars reviewed 2 weeks ago
Don W College Station, Tx
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71 reviews from our community

Traveler rating
    32
    21
    11
    4
    3
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14
9
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30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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College Station, Tx
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were very pleased with the hotel. Others have said it wasn't clean and had an unpleasant odor. We found it to be very clean and no odor. The breakfast was very good for hotel breakfasts. We also felt very secure there, which is very important. We would recommend it to anyone staying in that area of Plano/Dallas.

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Gettysburg, PA
Top Contributor
161 reviews 161 reviews
20 hotel reviews
205 helpful votes 205 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for 5 days and can say the hotel was clean all the time. I was always seeing ladies cleaning all over and it smelled like it too. Breakfast has one of those pancake machines.The reason you would choose this hotel is basically because it it right near where you need to be. I think my Holiday Inn experiences... More

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3101_HIEPlano, General Manager at Holiday Inn Express North Plano, responded to this review

Dear paymeami2, I am glad you enjoyed your recent stay with us. We renovated in 2010 and we are very proud of the results and I know you can feel it too. Hope to see you again soon and thank you for your feedback. Ben General Manager More

Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The location of this hotel was excellent. The room was clean, comfortable and appealing. The breakfast had lots of choices and the area was clean and roomy. The hotel staff was helpful. The pool area was clean .I would stay here again.

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3101_HIEPlano, General Manager at Holiday Inn Express North Plano, responded to this review

Dear FarNorthMinnesota, Thank you for your feedback and thank you for staying with us. Hope to see you next time you are in the Plano area. Ben General Manager More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice and clean Holiday Inn Express. Has been updated almost everywhere. Not the best HIE in Dallas, but it's top tier. Stayed for business and will definitely stay here again when visiting this area of Dallas.

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3101_HIEPlano, General Manager at Holiday Inn Express North Plano, responded to this review

Dear breezyww, Thank you for your recent stay and feedback. We are always looking on how to improve and we will make sure and look into those few time s you mentioned. Hope to see you soon when you return to the area. Ben General Manager More

Midland
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 15, 2014

This hotel was easy to get to and the customer service was excellent. Stayed here as a group, the group rate could've been better. It looks like the hotel was renovated at some point and some of the upgrades are great (loved the pink and silver sconces), but others weren't done or done poorly. In our bathroom the tub/shower and... More

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3101_HIEPlano, General Manager at Holiday Inn Express North Plano, responded to this review

Dear breezyww, Thank you for staying with us and thank you for your feedback. We will do everything we can to fix the things you mentioned. Once again thank you and hope to see you soon Ben General Manager More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 22, 2014

I remembered this hotel as nice and clean in January, but my room now is dirty, musty smelling, and the toilet runs. I was looking forward to a clean and comfortable night, but not tonight. Disappointed because I can usually count on Holiday Inn Express!

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IHGCare, Guest Relations Manager at Holiday Inn Express North Plano, responded to this review

Dear Colangelo22, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry we fell short of your expectations this particular stay and regret you were not satisfied with the conditions of the room you received.. We appreciate the feedback you have provided which will help... More

Sao Paulo, SP
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 16, 2014

Price was fair, spacious room, great bed and good bathroom, good continental breakfast. poor cleaning though. But I'd stay there again. It is close to the malls, restaurants and easy access. Staff is helpful

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IHGCare, Guest Relations Manager at Holiday Inn Express North Plano, responded to this review

Dear Carol C, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls... More

Maumelle, Arkansas
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 15, 2014

We were welcomed by a friendly desk - thanks. Our room had a very mildewed ceiling and wet air. We asked and were apologetically given a second more acceptable room. Still, it had water damage in the bathroom. The price was expensive for what we got. The breakfast was Ok and standard only sugared yogurt and milk with only a... More

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IHGCare, Guest Relations Manager at Holiday Inn Express North Plano, responded to this review

Dear JimSierraValley, We appreciate you taking the time to review our hotel. I am happy to hear you found our staff friendly and responsive. However, we regret your stay was not as comfortable as it could have been due to the issues you experienced in the room. Please be assured that all comments are acted upon and used to improve... More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 6, 2014

Stayed here not even a microwave in room walls paper thin cheap upgrades no customer service never will I ever stay again for this amount the omni hotel or aloft clearly blows this hotel away don't stay here not worth it April 5,2014 please take my advice white sheets should not be yellow by the way take care

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IHGCare, Guest Relations Manager at Holiday Inn Express North Plano, responded to this review

Dear oknowshotels, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

2 reviews
5 of 5 stars Reviewed April 4, 2014

Last minute stay at this hotel. My dad was transferred to a nearby hospital for surgery and I needed a close place to stay. Booked online, but when I checked in front desk clerk gave me a discounted rate when she found out I was there for my dad's surgery. Room and bathroom were nice and clean. Free breakfast was... More

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Additional Information about Holiday Inn Express North Plano

Address: 3101 North Dallas Parkway, Plano, TX 75093
Phone Number:
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express North Plano 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express n. Plano Hotel Plano
Plano Holiday Inn

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