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Holiday Inn Express North Plano

2.5 of 5 3101 North Dallas Parkway, Plano, TX 75093
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Holiday Inn Express North Plano
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Holiday Inn Express North Plano
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74 reviews from our community

Traveler rating
    33
    23
    11
    4
    3
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16
9
10
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Texarkana, Arkansas
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was a very nice hotel and a good value. We stayed for two days. The staff were very helpful and they had a comfortable bed(s) with nice pillows allowing for a good nights sleep. The breakfast bar had a really nice selection of both hot and cold foods and was not done on the cheap. I had biscuits, gravy,... More 

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Bangalore, Karnataka, India
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is very well located for access to the Plano area. It is a cheap, no-frills hotel (like most other Holiday Inn Express hotels), and for the price offers good value. Does its job, is comfortable, the breakfast is good enough to set you up for the day, and the staff is responsive. There is ample parking at no... More 

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Top Contributor
148 reviews 148 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we recently spent 2 nights here and had a nice, quiet stay. The hotel is clean and has a nice breakfast. The staff was friendly, the beds are comfortable and it's in a safe area. There are restaurants near but not within walking distance. The only odd thing is when we got in our room there was a sports coat... More 

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College Station, Tx
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 8, 2014

We were very pleased with the hotel. Others have said it wasn't clean and had an unpleasant odor. We found it to be very clean and no odor. The breakfast was very good for hotel breakfasts. We also felt very secure there, which is very important. We would recommend it to anyone staying in that area of Plano/Dallas.

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Gettysburg, PA
Top Contributor
162 reviews 162 reviews
20 hotel reviews
205 helpful votes 205 helpful votes
3 of 5 stars Reviewed October 28, 2014

I stayed for 5 days and can say the hotel was clean all the time. I was always seeing ladies cleaning all over and it smelled like it too. Breakfast has one of those pancake machines.The reason you would choose this hotel is basically because it it right near where you need to be. I think my Holiday Inn experiences... More 

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3101_HIEPlano, General Manager at Holiday Inn Express North Plano, responded to this review

Dear paymeami2, I am glad you enjoyed your recent stay with us. We renovated in 2010 and we are very proud of the results and I know you can feel it too. Hope to see you again soon and thank you for your feedback. Ben General Manager More 

Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed October 28, 2014

The location of this hotel was excellent. The room was clean, comfortable and appealing. The breakfast had lots of choices and the area was clean and roomy. The hotel staff was helpful. The pool area was clean .I would stay here again.

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3101_HIEPlano, General Manager at Holiday Inn Express North Plano, responded to this review

Dear FarNorthMinnesota, Thank you for your feedback and thank you for staying with us. Hope to see you next time you are in the Plano area. Ben General Manager More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 26, 2014

Very nice and clean Holiday Inn Express. Has been updated almost everywhere. Not the best HIE in Dallas, but it's top tier. Stayed for business and will definitely stay here again when visiting this area of Dallas.

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3101_HIEPlano, General Manager at Holiday Inn Express North Plano, responded to this review

Dear breezyww, Thank you for your recent stay and feedback. We are always looking on how to improve and we will make sure and look into those few time s you mentioned. Hope to see you soon when you return to the area. Ben General Manager More 

Midland
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 15, 2014

This hotel was easy to get to and the customer service was excellent. Stayed here as a group, the group rate could've been better. It looks like the hotel was renovated at some point and some of the upgrades are great (loved the pink and silver sconces), but others weren't done or done poorly. In our bathroom the tub/shower and... More 

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3101_HIEPlano, General Manager at Holiday Inn Express North Plano, responded to this review

Dear breezyww, Thank you for staying with us and thank you for your feedback. We will do everything we can to fix the things you mentioned. Once again thank you and hope to see you soon Ben General Manager More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 22, 2014

I remembered this hotel as nice and clean in January, but my room now is dirty, musty smelling, and the toilet runs. I was looking forward to a clean and comfortable night, but not tonight. Disappointed because I can usually count on Holiday Inn Express!

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express North Plano, responded to this review

Dear Colangelo22, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry we fell short of your expectations this particular stay and regret you were not satisfied with the conditions of the room you received.. We appreciate the feedback you have provided which will help... More 

Sao Paulo, SP
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 16, 2014

Price was fair, spacious room, great bed and good bathroom, good continental breakfast. poor cleaning though. But I'd stay there again. It is close to the malls, restaurants and easy access. Staff is helpful

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express North Plano, responded to this review

Dear Carol C, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls... More 

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Additional Information about Holiday Inn Express North Plano

Address: 3101 North Dallas Parkway, Plano, TX 75093
Phone Number:
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express North Plano 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express n. Plano Hotel Plano
Plano Holiday Inn
Hotel Style:
#11 Business Hotel in Plano

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