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All 37 Plano hotels

Holiday Inn Express North Plano

2.5 of 5 Hotel   |   3101 North Dallas Parkway, Plano, TX 75093
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76%
Ranked #19 of 37 hotels in Plano
A recent review
3 of 5 stars reviewed 1 week ago
Carol C Sao Paulo, SP
  • Overview
  • Reviews (65)
  • Photos (35)
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  • Room tips (13)
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65 people have reviewed this hotel

Traveler rating
    32
    17
    9
    4
    3
See reviews for
12
9
9
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Sao Paulo, SP
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Price was fair, spacious room, great bed and good bathroom, good continental breakfast. poor cleaning though. But I'd stay there again. It is close to the malls, restaurants and easy access. Staff is helpful

Was this review helpful? Yes
Maumelle, Arkansas
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We were welcomed by a friendly desk - thanks. Our room had a very mildewed ceiling and wet air. We asked and were apologetically given a second more acceptable room. Still, it had water damage in the bathroom. The price was expensive for what we got. The breakfast was Ok and standard only sugared yogurt and milk with only a... More

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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 6, 2014

Stayed here not even a microwave in room walls paper thin cheap upgrades no customer service never will I ever stay again for this amount the omni hotel or aloft clearly blows this hotel away don't stay here not worth it April 5,2014 please take my advice white sheets should not be yellow by the way take care

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express North Plano, responded to this review

Dear oknowshotels, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

1 review
5 of 5 stars Reviewed April 4, 2014

Last minute stay at this hotel. My dad was transferred to a nearby hospital for surgery and I needed a close place to stay. Booked online, but when I checked in front desk clerk gave me a discounted rate when she found out I was there for my dad's surgery. Room and bathroom were nice and clean. Free breakfast was... More

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Banner Elk, North Carolina
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 17, 2014

My room was very clean and new looking. The breakfast was better than most other places. They rotated the menu for the eggs and bacon. Other breakfast items were always available. I stayed there a week and slept great. There was no noise or other problems. The staff was great. The front desk went the extra distance to sign me... More

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Warwick, New York
Top Contributor
75 reviews 75 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 12, 2014

I came here for a few days for surgery at a local Plano hospital. The location was great-- close to the hospital, as well as good vicinity to the highway and local restaurants. We had a room on the 3rd floor and even though the hotel is right next to the Dallas Tollway, the rooms are very quiet and we... More

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Tampa, Florida
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 19, 2013

Recently my husband was seeing a Doctor at Texas Back Institute in Plano, Tx. We were very concerned about the convenience and the comfort of our lodging as my husband has extreme back pain. When I called to make the reservation I questioned about our needs. I was speaking to the Manager Ben Hernandez. He was instantly knowledgeable of our... More

Was this review helpful? Yes 1
hieplanoadam, Front Office Manager at Holiday Inn Express North Plano, responded to this review

Thank you for taking time out of your day to send us this review! I'm happy to hear we made your stay a good one, that is always our goal with every guest who stays with us! Hope to see you again very soon More

Toledo, Ohio
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 12, 2013

This is my second stay at this hotel. My employer has an office very nearby and this has become my hotel of choice. Good accomodations, friendly staff, out of the way location but still close enough to get to where you need to go.

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hieplanoadam, Manager at Holiday Inn Express North Plano, responded to this review

Thank you for taking time out of your day to send us this review! I'm happy to hear we made your stay a good one, that is always our goal with every guest who stays with us! Hope to see you again very soon! More

alexandria, va
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 17, 2013

Stayed here for one night business trip. My client office is a few doors down, so the location was very convenient. Without crossing N Dallas Pkwy (it's pretty much a highway), you can walk a block to a shopping center with a Kroger and several good dining options. They have a free shuttle with a limited driving range (they don't... More

Was this review helpful? Yes 2
hieplanoadam, Front Office Manager at Holiday Inn Express North Plano, responded to this review

Thanks for the awesome review! Happy to know you enjoyed your experience!! More

DC
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 10, 2013

We had a spacious suite with a very comfortable mattress which should have given us a good nights sleep. The only unavoidable negative was the noisy A/C unit in our room All the rooms have this individually controlled unit. I tried to let the hum lull me to sleep. The inside room was very well insulated from the outside highway... More

Was this review helpful? Yes 2
hieplanoadam, Front Office Manager at Holiday Inn Express North Plano, responded to this review

Thank you for your response! We're glad you enjoyed your stay with us and we'll take your concerns under advisement. Please come stay with us again if you're in the Plano/Dallas area! Adam Berroteran, Front Office Manager More

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Additional Information about Holiday Inn Express North Plano

Address: 3101 North Dallas Parkway, Plano, TX 75093
Phone Number:
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express North Plano 2.5*
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Also Known As:
Holiday Inn Express n. Plano Hotel Plano
Plano Holiday Inn

35 photos of this hotel

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Other (11)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Plano
Hotel Class
Official Description (provided by the hotel)
Recently the winner of the 2010 IHG Renovation Award, Holiday Inn Express and Suites N. Plano is pleased to offer guests a hotel that has undergone a $1 million dollar renovation and has updated its team with a renoun group of individuals that pride themselves in service, guest appreciation and above all, building relationships. With exceptional attention to detail in every room, in every amenit and in every conversation, you will feel like you are home at Holiday Inn Express & Suites N. Plano. ... more   less 
Number of rooms
79

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