Was in town to visit family. It was centrally located, clean room, great service. The beds and room was very comfortable. The breakfast spread was broad and tasty for a "free" add on. Will certainly stay there again.

We checked in and all went well. very polite and helpful front desk staff. We had had to call them when we were leaving the rent a car, because the new garmin could not find them. They got us there with out any toll roads. Our up grade was wonderful. Had a great night sleep. even though we were on... More

[Please know there are Holiday Inn Expresses in East Plano and West Plano! Learned this the hard way!] Stayed on the third floor with a conference group. Rooms were comfortable. Pillows labeled "hard" and "soft" for your convenience - although one was mislabled :) Found modern-updated sinks in bathroom to be awkward: No room for your stuff! Even the in-room... More

When I'm travelling on business to Plano, where our US office is located, I always try to stay here. The staff is friendly (sometimes more, some other times less) and the overall experience has been good. I like the breakfast (standard US breakfast), the clean and comfortable rooms, the wi-fi and all the HD-channels. Location is ok close to the... More

Good breakfast, English muffin sandwich, waffles, oat meal with multiple toppings. Great staff, nice clean rooms. Easy check in, we love the ambiance and decor. Rooms large, big screen TV. Hyatt does it right. Writing this review over coffee, not crowded, peaceful and nice.

Nice comfortable beds i slept very well bathrooms were spacious enough kind Of loud but that shouldn't be that big of a problemUnique deceration it was very modern looking some may like it some may not pearsonoaly I loved it Excellent breakfast nice choice tasted very good

Our company had a business meeting at the Holiday Inn Express in Plano. I worked long distance with Shivani Jodhka. She was phenomenal! Very organized and efficient, and a pleasure to work with. The service overall at the hotel was top notch, and everyone at the hotel went over and above. I've planned a number of these events across the... More

We arrived late in the evening and left early so we didn't get to try the breakfast. The check in was quick, the clerk was friendly and the room was very clean and comfortable. We would definitely stay again.

The decor was pretty cool. Definitely something different than a standard hotel. We stayed 2 nights and housekeeping never left any towels for us. The breakfast in the morning was the worst. It was over at 10, but expect everything to be gone around 9:30.