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All 37 Plano hotels

Dallas/Plano Marriott At Legacy Town Center

3.5 of 5 Hotel   |   7121 Bishop Rd, Plano, TX 75024
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Ranked #3 of 37 Hotels in Plano
A recent review
5 of 5 stars reviewed 2 days ago
Willisdds Brewerton, New York
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284 reviews from our community

Traveler rating
    151
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48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

The facility is nice overall, however the rooms were average. I had breakfast in the restaurant one morning and was very disappointed. The "hot foods" were actually cold. I tried to discuss with the manager, but he got very defensive. I looked up the restaurant on the county health department website and found that they had received an unfavorable rating... More

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Brewerton, New York
Top Contributor
93 reviews 93 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Chosen in the past for proximity to our business appointment. This establishment once again treated us like royalty. Upgraded us to a King suite for a moderate fee-much appreciated. Clean, spacious, two HD TVs (2 rooms). Great mattress on King. Room service awesome, prompt. Great breakfast and optional buffet. Walking distance to great restaurants, shopping, movies. Left "Privacy Please" by... More

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Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I came to this complex for my wife's Biofeedback Conference. This Marriott has the nicest, most helpful staff I have ever met. I brought a 13 foot long windsurfing trailer with me for my sailing while my wife was in her conference. Will not only helped hold a place on the street for me at the back of the hotel,... More

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Petermaryo. Thank you so much for choosing our hotel and I’m thrilled you had the opportunity to go sailing while your wife attended her conference. Will and Marcus were delighted to know their services made a difference. I really appreciate your glowing feedback and our team is so happy you had a great stay. The Shops at Legacy has... More

San Antonio, Texas
Top Contributor
147 reviews 147 reviews
40 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this Marriott while on business in Plano. Location in the Legacy area is fantastic. Many places to eat and walk including the lake area right in front of the hotel. Service was outstanding. My room was well done with the typical amenities of a full line Marriott. I did not get a chance to try out the restaurant... More

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear es_in_Tx, Thank you so much for choosing our hotel for your business trip. Delighted you had the opportunity to enjoy The Shop of Legacy and as you mentioned they are right in front of the hotel. On your next trip back we hope you get to enjoy our restaurant. I will share your comment with my team and they... More

1 review
5 of 5 stars Reviewed 3 weeks ago

The service and staff at Chaddick's is always great to look forward to when traveling to this hotel. Leslie/Lindsay/Guy are always friendly, and always remember my name when I come in (even if I haven't been there in a number of months). Always feel welcomed, and is one of the main reasons for continuing to book this property when in... More

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Tony P, Thank you so much for choosing our hotel. Leslie, Lindsay and Guy are thrilled that their servives made you feel at home. As a result they will recieve the JW Spirt to Serve award. We look forward to welcoming you back again soon. Kindest regard, Mary More

Atlanta, Georgia
Top Contributor
124 reviews 124 reviews
43 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here because it was close to the client I was visiting. After having a long day of travel, I was extremely disappointed with the concierge lounge, the food looked disgusting. It was the absolute worst experience of my week, I had already been to three other cities. All I wanted was a quick snack and a coffee, not... More

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear adventureplus, First let me take a moment to thank you for choosing our hotel. I’m deeply saddened that your concierge lounge and room service room food did not meet your expectations and we failed to deliver an exceptional experience in solving the issue. I would really appreciate it if we can discuss further. May I invite you to contact... More

Bristow, Virginia
Top Contributor
362 reviews 362 reviews
50 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here this past weekend for one night. Nice location just off the Dallas Toll Road and South of Highway 121 (Gene Rayburn toll road I think). It is located in a residential and shopping area with nice restaurants and shops all within easy walking distance. A nice complimentary garage which you do have to walk outside to get back... More

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear kes 1639, Thank you so much for choosing our hotel I do hope you had a fabulous time at your wedding celebration. Delighted you were able to enjoy the pond area and the services provided by the team members. Labor Day is a huge soccer weekend in Plano and Dallas and lots of families travel to the games. My... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Front desk staff were great, rooms were very clean and well stocked with towels. Great location also with restaurants and shopping nearby. Bell captain helpful also with trying to organize our bags and different rooms, departures, etc.

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Shawnee, Oklahoma, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

I am very disappointed in this hotel. All we ever stay at is Marriott and we did not get the Marriott treatment on this trip. We drove three hours from Oklahoma to stay here and look at houses as we are moving to the area. I had booked our stay for Labor Day weekend one week in advance. We have... More

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Amber, I’m deeply saddened that we failed to deliver an exceptional experience and I can understand how frustrating that was after a long drive. I’ve been researching your reservations and can clearly see where you requested extra towels, foam pillows and breakfast for two the week prior. Our double/double room type inventory was completely sold out earlier than your... More

Okc
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here during a soccer tournament. I did not choose the hotel, but found it to be very nice. My sisters and I were placed right next to each other, which hasn't always been the case at tournaments. I am very thankful for that. When we arrived the first night, the valet was super nice, and explained how everything... More

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Jcjje, We really enjoyed having all our soccer players and their families with us over Labor Day weekend. I know your soccer schedule is hectic and we thought it would be convenient to have the ice available at the bell stand for save you some additional time. I will share your feedback regarding wifi and will share it with... More

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Additional Information about Dallas/Plano Marriott At Legacy Town Center

Address: 7121 Bishop Rd, Plano, TX 75024
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dallas/Plano Marriott At Legacy Town Center 3.5*
Number of rooms: 356
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Also Known As:
Dallas/Plano Marriott At Legacy Town Hotel Plano
Marriott Plano
Plano Marriott

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