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Dallas/Plano Marriott At Legacy Town Center

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7121 Bishop Rd, Plano, TX 75024
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1 room 1 guest
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Dallas\/Plano Marriott At Legacy Town Center
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366 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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    (366)
  • Mar-May only
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Dallas, Texas
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My mom, my sister and I stayed here for a staycation shopping weekend, and it was fantastic. The stay was booked with points by my step-dad, and the staff went above and beyond for us. The room was upgraded to a HUGE suite, we were given breakfast each day because the lounge was not open, and the staff was always... More 

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear K C, Thank you so much for choosing our hotel for your staycation. We are so excited you were able to enjoy the benefits of our rewards program. Please tell you step-dad thank you for being a loyal elite member. We really do appreciate your feedback and I have shared it with my team and we will follow up... More 

Paris, Texas
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

the room, bed, staff & pool very nice. Best is the location at the shops at legacy. Just a very short walk for ice cream, brunch, Mexican food, & steaks, so many restaurant choices. Great places to sit outside & watch the people, lots of dog walkers and classic cars.

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Janieb-1, Thank you so much for choosing our hotel and we we are so delighted to learn you had a wonderful time with your grandchildren. We know these are precious time and our location provide lots of activities to suit everyone needs. We love creating memories for families and thank you for your kind review. We hope we can... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

We enjoyed our visit here. This hotel had some special touches such as the good smelling soap and lotions provided -free wifi and complimentary parking on the weekend. The staff was quite friendly and our room was quiet and comfortable. Just across the way is the Shops at Legacy. It's a beautiful upscale shopping area and restaurants. We enjoyed walking... More 

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Audra B, Thank you so much for choosing our hotel. We are so delighted you enjoyed your weekend with us. The Shop of Legacy is so much fun and there are so many venues to choose from and has soemthing fun for everyone. We hope to welcome you back when your plans bring you to Plano. Again, thank you... More 

Apex, North Carolina
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed here several times for conferences. Location is great as there are tons of restaurants and shopping within walking distance. Room have been upgraded and clean. The concierge area is very good and same person has been there now for the 3 years I have been going and he remembers us.

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Jones901 Thank you so much for choosing our hotel. We appreciate your kind review, Toufik in concierge sends his best. Please let us know the next time you're in Plano and we can say hello to you. Again, thank you and hope to see you soon. Warmest regards, Mary More 

Dayton, Ohio
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 22, 2015

Beautiful hotel set in a beautiful surrounding. I have no idea how old this hotel is but it looks, feels and smells brand new. The sleeping rooms were awesome. . .typical Marriott comfort. . . that's why I have over 1M Rewards points from Marriott. It is my hotel of choice. Was there for a conference/meeting at the hotel. The... More 

Was this review helpful? Yes
Mary L, Front Office Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Wayne V, Thank you so much for choosing our hotel and we appreciate your kind review. We are so glad you had some time to enjoy the venues the Shops of Legacy has to offer and the weather is perfect at the moment to scroll through the area . Thank you for being a loyal elite member and we... More 

Level Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 20, 2015

The hotel is nice and clean and there is lots of restaurants and bars near by. There is a decent gym too. But when I arrived at my room it stank badly, not sure what it is but it just has a very bad old smell to it and also in general is nothing special. Not bad, but not great... More 

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Iris G, Thank you so much for choosing our hotel. I’m so disappointed to learn about your guest room experience. Our goal is to provide an excellent experience and it appears we didn’t meet that during your stay. May I invite you to call me directly to further discuss. I look forward to speaking with you. Sincerely, Mary More 

Magnolia, Texas
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 19, 2015

I was there with a group of friends for a reunion. Hotel was great. Everything you would expect from a Marriott. We were in walking distance of great restaurants and shopping. And the pool was a excellent gathering place for us. Altogether a great weekend.

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear jkimberling, Thank you so much for choosing our hotel for your weekend reunion and we are delighted you had a wonderful time. Glad you had an opportunity to enjoy the venues at the Shop of Legacy. Again, thank you and we look forward to welcoming you back in the future! Warmest regards, Mary More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 13, 2015

Where to start? I have used this property three times for business meetings so far this year and have not been disappointed once. My events have varied in size from 25 to 100. Each event seems to out do the one before. The sleeping rooms are all brand new and clean! The restaurant was great for breakfast. Meeting rooms were... More 

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Bax-n-nex, First and foremost, thank you so much for choosing our hotel for your business meetings. We very much appreciate you. Our team loves to take excellent care of our guests and our Event and Culinary team love to create a wonderful environment for attendees so they can concentrate on their meeting content. Our Chef and culinary team are... More 

Clane, Ireland
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 13, 2015

Great Hotel in a pretty location, fantastic staff. So friendly and helpful. Outlet stores and great restaurants in this purpose built complex. Staffed by such helpful and friendly people. A Car is a necessity as it is very far from Dallas and other towns. Taxis are expensive simply because if the distances to other locations such as the airport which... More 

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear 333Celine333, Thank you so much for choosing our hotel and we are delighted you enjoyed your stay with us. So glad you had the opportunity to enjoy the venues at the Shops of Legacy. Thank you for recognizing our team for their great service. Your kind reveiw will inspire them to continue to take excellent care of our guests.... More 

Edmond, Oklahoma
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 13, 2015

We just took 16 people on a three day retreat and this Marriott is OUTSTANDING! First is the staff. Everyone person we met could not have been more friendly, helpful, and knowledgable. When I asked for directions to the nearest convenience store, the greeter asked me "tell me what you need." Well, I need to drain the coolers in three... More 

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Steven M, Thank you so much for choosing our hotel for your retreat. We are so delighted you and your team enjoyed their time with us. Our goal is to provide a memorable experience and we are so happy to know we exceeded your expectations. We very much appreciate your kind reveiw and all feedback is shared with our... More 

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