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Dallas/Plano Marriott At Legacy Town Center

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7121 Bishop Rd, Plano, TX 75024
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Dallas/Plano Marriott At Legacy Town Center
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Dallas/Plano Marriott At Legacy Town Center
Dallas/Plano Marriott At Legacy Town Center
Dallas/Plano Marriott At Legacy Town Center
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362 Reviews from our TripAdvisor Community

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Traveler rating
    196
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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Dayton, Ohio
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel set in a beautiful surrounding. I have no idea how old this hotel is but it looks, feels and smells brand new. The sleeping rooms were awesome. . .typical Marriott comfort. . . that's why I have over 1M Rewards points from Marriott. It is my hotel of choice. Was there for a conference/meeting at the hotel. The... More 

Was this review helpful? Yes
Mary L, Front Office Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Wayne V, Thank you so much for choosing our hotel and we appreciate your kind review. We are so glad you had some time to enjoy the venues the Shops of Legacy has to offer and the weather is perfect at the moment to scroll through the area . Thank you for being a loyal elite member and we... More 

Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is nice and clean and there is lots of restaurants and bars near by. There is a decent gym too. But when I arrived at my room it stank badly, not sure what it is but it just has a very bad old smell to it and also in general is nothing special. Not bad, but not great... More 

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Iris G, Thank you so much for choosing our hotel. I’m so disappointed to learn about your guest room experience. Our goal is to provide an excellent experience and it appears we didn’t meet that during your stay. May I invite you to call me directly to further discuss. I look forward to speaking with you. Sincerely, Mary More 

Magnolia, Texas
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was there with a group of friends for a reunion. Hotel was great. Everything you would expect from a Marriott. We were in walking distance of great restaurants and shopping. And the pool was a excellent gathering place for us. Altogether a great weekend.

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear jkimberling, Thank you so much for choosing our hotel for your weekend reunion and we are delighted you had a wonderful time. Glad you had an opportunity to enjoy the venues at the Shop of Legacy. Again, thank you and we look forward to welcoming you back in the future! Warmest regards, Mary More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Where to start? I have used this property three times for business meetings so far this year and have not been disappointed once. My events have varied in size from 25 to 100. Each event seems to out do the one before. The sleeping rooms are all brand new and clean! The restaurant was great for breakfast. Meeting rooms were... More 

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Bax-n-nex, First and foremost, thank you so much for choosing our hotel for your business meetings. We very much appreciate you. Our team loves to take excellent care of our guests and our Event and Culinary team love to create a wonderful environment for attendees so they can concentrate on their meeting content. Our Chef and culinary team are... More 

Clane, Ireland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Hotel in a pretty location, fantastic staff. So friendly and helpful. Outlet stores and great restaurants in this purpose built complex. Staffed by such helpful and friendly people. A Car is a necessity as it is very far from Dallas and other towns. Taxis are expensive simply because if the distances to other locations such as the airport which... More 

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear 333Celine333, Thank you so much for choosing our hotel and we are delighted you enjoyed your stay with us. So glad you had the opportunity to enjoy the venues at the Shops of Legacy. Thank you for recognizing our team for their great service. Your kind reveiw will inspire them to continue to take excellent care of our guests.... More 

Edmond, Oklahoma
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just took 16 people on a three day retreat and this Marriott is OUTSTANDING! First is the staff. Everyone person we met could not have been more friendly, helpful, and knowledgable. When I asked for directions to the nearest convenience store, the greeter asked me "tell me what you need." Well, I need to drain the coolers in three... More 

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Steven M, Thank you so much for choosing our hotel for your retreat. We are so delighted you and your team enjoyed their time with us. Our goal is to provide a memorable experience and we are so happy to know we exceeded your expectations. We very much appreciate your kind reveiw and all feedback is shared with our... More 

Holden, Massachusetts, USA
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The place is great, well situated in Legacy Town Center. Rooms are large and with HD TV's. No issues with cleanliness, air conditioning, or the shower. Wifi works and is good. They gym is very large with numerous machines and free weights. The bar is small but well stocked and people gravitate there at all hours. The outdoor pool looks... More 

Was this review helpful? Yes 1
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear CarlBigDaddy J, Thank you so much for choosing our hotel. We appreciated your loyalty, delighted you enjoyed your stay. Thank you for your kind review. We've experienced more rain this year than normal. We are finally experiencing some great Texas weather. Hopefully you can come back and enjoy some relaxation time in the future. Warmest regards, Mary More 

Houston, Texas
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has one thing going for it...location. The location within the Legacy Town Center offers very easy walking access to lots of shopping and restaurants for your stay. The hotel is also within a couple minutes drive from many of the large corporations based in Plano. The hotel itself is nice enough. We had a basic King room, which... More 

Was this review helpful? Yes 1
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Supermac 3, Thank you so much for choosing our hotel. Thank you for sharing your feedback I very much appreciate it. . I am so sorry to hear your room temperature didn’t meet your expectation. Please accept my apologies. I’ve brought this to our Dir of Engineering’s attention. We did have a power outage and I’m not sure if... More 

Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed on a weekend and attended a party held at the hotel. The property was very nice, clean and included a work out room with nice equipment and an outdoor pool. Parking was free because it was a weekend but if you didn't pay attention, you could have had your car tended by a valet for 18.00. The parking... More 

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear mphill9929 Thank you for choosing our hoteland share your feedback regarding your recent stay at the with us.. As a valued guest we see there is room for improvement. Please accept my apologies for not meeting your expectations during your stay. We would love to discuss your area of concern further. Please know we do have coffee makers and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

My husband and I stayed at this beautiful hotel for three nights. The exterior is impressive and the location at the Shops of Legacy make this hotel so convenient to numerous shops and restaurants within easy walking distance. We were warmly greeted at the front desk, with a speedy check-in. When I returned to the desk a few hours later,... More 

Was this review helpful? Yes
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Jwalters7, Thank you for taking the time to share your feedback with us. We are delighted to know you had a wonderful time. We are honored your niece she choose our hotel for her wedding. Weddings are lovely time for families to gather and celebrate. My team are so happy you enjoyed your time with us. Our goal is... More 

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