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Dallas/Plano Marriott At Legacy Town Center

3.5 of 5
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7121 Bishop Rd, Plano, TX 75024
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Dallas/Plano Marriott At Legacy Town Center
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Ranked #4 of 39 Hotels in Plano
A recent review
5 of 5 stars reviewed yesterday
smaniloff West Bloomfield, Michigan
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337 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Bloomfield, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Really nice hotel with great service and hypo-allergenic rooms if you need one. Excellent location in the heart of the Legacy Shops area with many great restaurant choices within walking distance. Would definitely recommend this hotel.

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Chicago, IL
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It's a nice property and location with a short walk to shops and restaurants just out the front door. The hotel is new and has some a more update decor in the rooms. I just found that a few items that needed more careful attention if this property wants to elevate itself. Here are my problems: 1. The towels aren't... More 

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Frisco, Texas
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have now stayed here twice - both for pleasure. You can't beat the location. It's within walking distance to the fabulous shops at legacy with fantastic restaurants, bars and shops. It is like a city tucked away in the suburbs of Dallas. The rooms are updated and well-kept. Won't stay anywhere else when needing to stay on this side... More 

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Laredo, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel in February for a cheerleading competition. It had just snowed and so many of the area shops/restaurants were closing early or had closed, but the receptionists were very helpful with recommendations and maps of the local area. The employees made sure that there was salt on the sidewalks and common areas to prevent falls. Our... More 

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear MiMercado, Thank you so much for choosing our hotel. It was wonderful having the cheerleaders here and we wished the weather had been better. Glad it didn’t impact the competition. We wanted to make sure you had a great hotel experience and my team was delighted to help make your stay more enjoyable during the ice-storm. We look forward... More 

Denver
Top Contributor
57 reviews 57 reviews
35 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This Marriott is top notch in its class. The staff is professional. The location is off the chart good as it anchors the Legacy Town Center which is loaded with great restaurants and shops. The rooms are good. The property has a first rate exercise facility and a great hot tub. If you have access to the Concierge Lounge, you'll... More 

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Cporter187, Thank you so much for choosing our hotel. So delighted you had an opportunity to enjoy our concierge lounge. Chef Simmons and his culinary team enjoy creating some fun food items our guests on the concierge level. The beet salad is one of my favorites. We look forward to welcoming you back when your travels bring you to Plano.... More 

Top Contributor
166 reviews 166 reviews
32 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed at many Marriott hotels. This one wins the hands down best customer service! I arrived here on crutches and they immediately moved my room to a room close to the conference - without me having to ask! Immediately called to have a bell hop help me with my luggage. Every one on staff was helping me -... More 

Was this review helpful? Yes 1
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Flfoodiegirl, Thank you so much for taking the time to write this wonderful review. I can’t imagine traveling with crutches and trying to maneuver airports, luggage and doors. We were so happy to take care of you while you were away from home. We do wish you a speedy recovery. We look forward to welcoming you back in the... More 

Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Marriott Hotels are always pretty good. This one is exceptionally located smack in the middel of The Best Street in Plano: Bishop Road where you'll find all kinds of nice little restaurants, a Very Good Beer Bar and good shops for our ladies to browse.

Was this review helpful? Yes 1
Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Michiel V, Thank you so much or choosing our hotel for your recent stay. So delighted you had time to enjoy all the venues on Bishop Road. The Shop of Legacy has so many venues to choose from and the fun part is being able to walk to all of them. We look forward to welcoming you back when... More 

Bedford, Texas, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

With Many thanks to General Manager Mary Lavelle and all her wonderful helpful staff for another incredible Easter Sunday Brunch. The food was delicious and the service extremely good. Can't say enough good things about this hotel and staff.

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Sue T, Thank you so much for choosing our hotel for your Easter Brunch. I'm so glad you enjoyed the the food. Our Chef's were delighted to know you enjoyed their cuisine. We also do a Mother's Day brunch and we hope we have the opportunity to serve you again then. Please let us know the next time your... More 

Senior Contributor
30 reviews 30 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My in-laws were co-hosts of the most elaborate and exceptional wedding I have ever attended. The Hotel was most accommodating for the numerous family celebrations that were planned for this Hindu wedding. The food was delicious. The staff was wonderful. I will never forget this event.

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Leslie A, We so appreciate your in-laws choosing our hotel for the wedding. We were very honored and so glad you enjoyed the event. My team was so excited to take care of all the guests on this very memorial occasion. We do hope to have the opportunity to welcome you back again when your travels bring you to... More 

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

having traveled to many countries and cities, one pretty much knows what to expect when arriving at the hotel of his choice, not so with this hotel !.. It is much more than I expected, it is situated in a beautiful area, overlooking a small man made lake, close to Legacy open air shopping center, the Lobby is spacious and... More 

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Mary L, General Manager at Dallas/Plano Marriott At Legacy Town Center, responded to this review

Dear Kazem,G Thank you so much for choosing our hotel. We are delighted to know we exceeded your expectation during your visit. We share all feedback with each of our team members and they were delighted to know they made a difference during your visit and you enjoyed the venues at Shops of Legacy and the pond area. We look... More 

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