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Candlewood Suites Plano East

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2401 East George Bush Tollway, Plano, TX 75074
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Candlewood Suites Plano East
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Candlewood Suites Plano East
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31 reviews from our community

Traveler rating
    9
    9
    11
    2
    0
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5
5
3
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Long Beach, California, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The check in process was easy. The rooms were very clean and quiet. The staff was very friendly. Overall, an enjoyable 3 night stay. They offer a free laundry room for people staying longer (they are an extended stay property). The in room appliances were all clean. Over all, a pleasant experience.

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Jeff_Fisher_CA - Thanks so much for your review! We love hearing from our guest. We are glad you enjoyed your stay and your check in process was easy. We look forward in seeing you again if you ever have a need to stay in East Plano. Take Care! More 

Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my first time staying at a Candlewood property, and I really liked it. The room was clean and comfortable. No frills, just basic comfort. The room was large, had a big closet, large refrigerator, full size dishwasher and microwave, as well as an electric cooktop. Don't remember if it had an oven. It also had a few dishes,... More 

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Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Julimom ~ Thanks so much for taking the time to write a review about your recent experience at the Candlewood Suites Plano East Richardson property. We are glad that our property left a great impression on you making you want to stay again if you ever need to stay in Plano again. We are glad that you enjoyed the different... More 

Owasso, Oklahoma
Top Contributor
93 reviews 93 reviews
20 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed December 28, 2014

It was fairly comfy. I'd say the best part of this place was that it was close to the highway and to other places that we wanted to go. They had a decent fitness center but it was fairly small. The thing that I wish I'd taken advantage of was they had a cool outdoor hangout. It wasn't a bad... More 

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Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Tripaj ~ Thanks for taking the time to write a review on tripadvisor. We value your feedback. We are glad that our property worked out for you for this particular trip and we are glad you were able to use the fitness room. For any of your future trips we hope that you will consider the Candlewood Suites Plano East.... More 

Pattaya, Thailand
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 16, 2014

After more than 24 hours of traveling we were tired and needing to get to bed. When we walked through the door the manager that was on duty that night, remembered our names and that we were coming from Thailand. He welcomed us back to the hotel and we were checked in in minutes. It had been a year since... More 

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Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Colby H Thanks so much for taking the time to write a review about your stay at our property. We value the feedback from all of our guest and we are glad that our staff made you feel apart of our family. This is something that the General Manager at the property strives for. We hope to see you again... More 

Schererville
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 10, 2014

We have never stayed at a extended stay hotel such as this, We usually stay at hotels with all the bells and whistles. But price and location was important this time and how surprised we were. The staff was wonderful and friendly,the room was large and comfortable and it was nice to have snacks and drinks you can keep in... More 

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Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Don R ~ Thanks for taking the time to write a review about your recent stay at the Candlewood Suites Plano East property. We value all feedback and we are so glad you enjoyed your stay. We are glad that what our property had to offer worked for you on this particular trip. We do hope if your travel needs... More 

York, United Kingdom
Top Contributor
66 reviews 66 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 25, 2014

Stayed here for 10days recently while visiting family nearby. Great place to stay, very spacious room, comfortable bed, good kitchen area with essentials. Very friendly and helpful staff. Good gym and tea / coffee making facilities. Good location with easy access to main roads.

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Gill12013 Thanks for the 5 star rating and for the great review! We love hearing from our guest. We are glad our property worked out for you while you stayed in Plano. We know there are many choices and we are glad you chose our property. We hope to see you again the next time your travel needs bring you... More 

Frisco, Texas
1 review
5 of 5 stars Reviewed October 11, 2014

I was moving so I needed a place to stay for an extended period in Plano before moving to my place. I had stay in three other hotels (wanting a place I will feel comfortable) but didn't get it until I located this candlewood. First place I stayed was Extended Stay at Dallas Plano pkway - ridiculous price and roaches... More 

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Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Elizabeth_August Thanks for a great review! We are glad our property worked out for you and that the staff took great care of you. Our goal is to make you feel right at home and we are glad that you felt this way. Take Care! More 

Johnston, Iowa
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 2, 2014

This was a typical Candlewood Suites. Check-in went smoothly. I got a one bedroom King Suite. There was plenty of room for us to spread out and relax. The room was clean. The check-in and check-out staff were very friendly and helpful. I got a great rate with advance purchase.

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

IowaUSMC ~ Thanks for taking the time to write a review about your recent stay at our property. We are glad the accommodations worked for your needs and that the staff took care of you. We look forward in seeing you again the next time your travel needs bring you to Plano. Take Care! More 

Austin, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2014

Convenient location for my visit in Plano. Very clean & quiet (despite being next to toll road). Friendly staff, spacious rooms & good and clean appliances. I would strongly recommend it to friends and family.

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

RosiaATX ~ Thanks for taking the time to write a reveiw about your recent stay. We value your comments as it helps us and our future guest. We are glad our property worked out for your accommodations. We look forward in seeing you again! Take Care! More 

Milton, GA
Top Contributor
57 reviews 57 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is a great hotel if you don't need some of the "normal" amenities like a pool, daily maid service or breakfast bar. Free WiFi is provided and worked well for me, although I was not doing a lot of streaming. Good location for access to Richardson, Plano, Garland, although getting in and out at peak traffic hours can be... More 

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Jan F ~ Thanks for taking the time to write on tripadvisor. This helps us improve our service and other guest see what our hotel has to offer. We are glad that our location worked for you while you were in the area and that you found the staff to be welcoming and hotel to be clean. These are a... More 

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