We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 37 Plano hotels

Candlewood Suites Plano East

2.0 of 5 Hotel   |   2401 East George Bush Tollway, Plano, TX 75074
Hotel website
Hotel deals
Hotel amenities
Special Offer
Weekend Savings!
Candlewood Suites Plano East
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Candlewood Suites Plano East to your Saves list
47%
Ranked #24 of 37 Hotels in Plano
A recent review
5 of 5 stars reviewed 1 week ago
RosieATX Austin, Texas
Write a Review

23 reviews from our community

Traveler rating
    6
    5
    10
    2
    0
See reviews for
4
1
3
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (23)
  • Mar-May only
    (6)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (5)
All months
Austin, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Convenient location for my visit in Plano. Very clean & quiet (despite being next to toll road). Friendly staff, spacious rooms & good and clean appliances. I would strongly recommend it to friends and family.

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

RosiaATX ~ Thanks for taking the time to write a reveiw about your recent stay. We value your comments as it helps us and our future guest. We are glad our property worked out for your accommodations. We look forward in seeing you again! Take Care! More

Milton, GA
Top Contributor
51 reviews 51 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great hotel if you don't need some of the "normal" amenities like a pool, daily maid service or breakfast bar. Free WiFi is provided and worked well for me, although I was not doing a lot of streaming. Good location for access to Richardson, Plano, Garland, although getting in and out at peak traffic hours can be... More

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Jan F ~ Thanks for taking the time to write on tripadvisor. This helps us improve our service and other guest see what our hotel has to offer. We are glad that our location worked for you while you were in the area and that you found the staff to be welcoming and hotel to be clean. These are a... More

Montreal, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 13, 2014

At a price below 100$ a night it makes this hotel very attractive. Things I liked: Staff was always courteous and ready to help. Modern room well equipped and comfortable. Things I disliked: No food/breakfast facility. Room insulation level is deficient. Overall good rating. Be aware there is room cleanup service only once a week The following events occurred but... More

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

Fabrice O ~ Thanks for taking the time to write a review on trip advisor. We value the feedback from our guest. We are glad you enjoyed your stay and also appreciate your comments. With this type of extended stay we don't offer breakfast however, wedo offer items in the cupboard where you can purchase items and cook them in... More

Princeton, NJ
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 20, 2014

This suites hotel in Plano is fairly clean. Not spotless, but relatively clean. For Plano extended stay hotels that sounds a rarity from their reviews. It was good for us, because they have a suite with 2 rooms, for privacy, and due to its location in East Plano. The price worked out around the same as 2 separate rooms in... More

Was this review helpful? Yes 1
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

Joey111 ~ Thank you for taking the time to write a review about your recent stay at our property. We value your feedback and will make sure we look into some of the concerns you mentioned. Some of the items we maybe able to correct however, some items are brand standards so we can't change how things are done. We... More

Portage, Michigan
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 16, 2014

Easy to get to location & all the candlewood amenities we come to enjoy. Great staff. Always great to finish a long days work & come back to a clean comfortable facility. Plenty of local amenities as well, even a party store right next door.

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

Fyre926 ~ Thak you for taking the time to write a review about your recent stay. We love hearing from our guest as we strive to provide the best service in the industry. Feedback helps give us directions on where we can improve. We are glad you found our property easy to get to and that the staff took care... More

Bethany, Oklahoma
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 7, 2014

For all of the amenities that go along with your stay in this hotel, you cannot beat the price. Amenities included in the price: full-sized refrigerator, dishwasher and microwave; kitchen sink, stove top w/two burners; pots, pans, dishes, utensils (pretty much everything you need to cook dinner, however, there is no oven); swivel flat screen TV you can see anywhere,... More

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

SouthernTravler ~ Thank you for taking the time to write a review and for your feedback about your recent experience at our property. We are glad you found the amenity selection was up to your standard and the price fit your budget. We hope to have you stay with us again the next time you travel back to Plano. Take... More

Wonder Lake, Illinois
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 26, 2014

This is my only experience with a Candlewood to date. The staff works very hard to make your stay very enjoyable. Considering that it is just off the tollway it is a very quiet hotel. The rooms are clean and the bathrooms are nicer than most. Having a functioning kitchen is a great bonus for longer stays to keep the... More

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

Jasski ~ Thank you for taking the time to write a review about your recent stay. We value your feedback and glad that you had a great experience with our property. We look forward in having you back the next time your travel needs bring you to Plano. Take Care! More

Austin, Texas
1 review
5 of 5 stars Reviewed January 5, 2014

We stayed at this hotel to visit family and to attend a Dallas Cowboys game. Check in was fast and easy, hotel was clean and welcoming. We loved having kitchen facilities in our room, so that we could have sandwiches and snacks in our room and save money by not having to eat out. The next morning we got to... More

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

Karen T ~ Thank you for taking the time to write a review about your recent experience at our property. We are glad that you found our hotel to be clean and welcoming. This is something our staff strives for. We are glad you enjoyed your stay and were able to utlize the kitchen in your room. We also appreciate... More

Houston, Texas
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 24, 2013

I like Candlewood because their rooms are usually larger than at comparable hotels. Now here we got a two-room suite larger than even the usual Candlewood ones. Neat, clean and comfortable, plus friendly staff at the reception. Add some sandwiches to the selection at your little convenience store, and you will be excellent.

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

Mbshu ~ Thank you for taking the time to write a review. We love to hear the feedback from our guest. We are glad you found the hotel be neat, clean and comfortable... I will present your comments with the team and see what we can arragin for the next time your travel needs bring you to the East side... More

Coffeyville, Kansas
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 29, 2013

This Candlewood property didn't have a lot of the amenities I thought it was going to have (manager's evening reception, breakfast, a pool). Apparently, some of the research I did online gave general information about Candlewood hotels instead of specifics about this property. The hotel itself was clean (not spotless) and did have that faint, lingering scent of second-hand smoke... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Plano East, responded to this review

Dear by_digby, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness. However, We’re sorry we fell below your expectation regarding the hallway condition, amenities and noise during your stay. We will address these points. I assure you the feedback of our... More

Do you own or manage Candlewood Suites Plano East?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Candlewood Suites Plano East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Plano East

Address: 2401 East George Bush Tollway, Plano, TX 75074
Phone Number:
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Plano East 2*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, IHG, Orbitz, Priceline, BookIt.com, Agoda, Hotels.com, Odigeo and Tingo so you can book your Candlewood Suites Plano East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Plano East Hotel Plano

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
2:50
Videos (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Bathroom (3)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Candlewood Suites Plano East