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Candlewood Suites Plano East

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2401 East George Bush Tollway, Plano, TX 75074
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Candlewood Suites Plano East
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Candlewood Suites Plano East
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33 reviews from our community

Traveler rating
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    11
    2
    1
See reviews for
5
7
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Overland Park, Kansas
1 review
1 of 5 stars Reviewed 3 weeks ago

My wife and I recently had a reservation for Candlewood Suites Dallas/Plano/East Richardson through hotels.com. We made this reservation as an late night/overnight stay in the Dallas area in our drive from Kansas City to Houston where we were getting married. This hotel was picked because it was on our route and pet friendly. After a long night of driving,... More 

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Stephanie H ~ Thanks for taking the time to write a review about your experience at our property. We are sorry that your reservation didn't come through our system. With 3rd party websites sometimes the systems do not update for a few hours and the reservations sometimes don't come through. I do know our General Manager is looking into this... More 

Plano, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2015

I chose this hotel based on other travelers' reviews, and I was not disappointed. Staff were super friendly and made us feel like friends from the beginning. We were new to Texas, and Candlewood felt like home. We still go back on occasion to say "hi" to the people at the front desk. My husband and I were a bit... More 

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Hattlady ~ Welcome to Texas! Thanks so much for your review and kind words. We are so glad you felt a part of the family and still stop in to say hello. We hope you are adjusting and hope that if you do ever need a home away from home again you will consider the Candlewood Suites Plano East. Take... More 

Long Beach, California, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2015

The check in process was easy. The rooms were very clean and quiet. The staff was very friendly. Overall, an enjoyable 3 night stay. They offer a free laundry room for people staying longer (they are an extended stay property). The in room appliances were all clean. Over all, a pleasant experience.

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Jeff_Fisher_CA - Thanks so much for your review! We love hearing from our guest. We are glad you enjoyed your stay and your check in process was easy. We look forward in seeing you again if you ever have a need to stay in East Plano. Take Care! More 

Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2015

This was my first time staying at a Candlewood property, and I really liked it. The room was clean and comfortable. No frills, just basic comfort. The room was large, had a big closet, large refrigerator, full size dishwasher and microwave, as well as an electric cooktop. Don't remember if it had an oven. It also had a few dishes,... More 

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Julimom ~ Thanks so much for taking the time to write a review about your recent experience at the Candlewood Suites Plano East Richardson property. We are glad that our property left a great impression on you making you want to stay again if you ever need to stay in Plano again. We are glad that you enjoyed the different... More 

Owasso, Oklahoma
Top Contributor
96 reviews 96 reviews
21 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed December 28, 2014

It was fairly comfy. I'd say the best part of this place was that it was close to the highway and to other places that we wanted to go. They had a decent fitness center but it was fairly small. The thing that I wish I'd taken advantage of was they had a cool outdoor hangout. It wasn't a bad... More 

Was this review helpful? Yes 1
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Tripaj ~ Thanks for taking the time to write a review on tripadvisor. We value your feedback. We are glad that our property worked out for you for this particular trip and we are glad you were able to use the fitness room. For any of your future trips we hope that you will consider the Candlewood Suites Plano East.... More 

Pattaya, Thailand
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 16, 2014

After more than 24 hours of traveling we were tired and needing to get to bed. When we walked through the door the manager that was on duty that night, remembered our names and that we were coming from Thailand. He welcomed us back to the hotel and we were checked in in minutes. It had been a year since... More 

Was this review helpful? Yes 1
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Colby H Thanks so much for taking the time to write a review about your stay at our property. We value the feedback from all of our guest and we are glad that our staff made you feel apart of our family. This is something that the General Manager at the property strives for. We hope to see you again... More 

Schererville
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 10, 2014

We have never stayed at a extended stay hotel such as this, We usually stay at hotels with all the bells and whistles. But price and location was important this time and how surprised we were. The staff was wonderful and friendly,the room was large and comfortable and it was nice to have snacks and drinks you can keep in... More 

Was this review helpful? Yes 2
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Don R ~ Thanks for taking the time to write a review about your recent stay at the Candlewood Suites Plano East property. We value all feedback and we are so glad you enjoyed your stay. We are glad that what our property had to offer worked for you on this particular trip. We do hope if your travel needs... More 

York, United Kingdom
Top Contributor
66 reviews 66 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 25, 2014

Stayed here for 10days recently while visiting family nearby. Great place to stay, very spacious room, comfortable bed, good kitchen area with essentials. Very friendly and helpful staff. Good gym and tea / coffee making facilities. Good location with easy access to main roads.

Was this review helpful? Yes 1
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Gill12013 Thanks for the 5 star rating and for the great review! We love hearing from our guest. We are glad our property worked out for you while you stayed in Plano. We know there are many choices and we are glad you chose our property. We hope to see you again the next time your travel needs bring you... More 

Frisco, Texas
1 review
5 of 5 stars Reviewed October 11, 2014

I was moving so I needed a place to stay for an extended period in Plano before moving to my place. I had stay in three other hotels (wanting a place I will feel comfortable) but didn't get it until I located this candlewood. First place I stayed was Extended Stay at Dallas Plano pkway - ridiculous price and roaches... More 

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Elizabeth_August Thanks for a great review! We are glad our property worked out for you and that the staff took great care of you. Our goal is to make you feel right at home and we are glad that you felt this way. Take Care! More 

Johnston, Iowa
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 2, 2014

This was a typical Candlewood Suites. Check-in went smoothly. I got a one bedroom King Suite. There was plenty of room for us to spread out and relax. The room was clean. The check-in and check-out staff were very friendly and helpful. I got a great rate with advance purchase.

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

IowaUSMC ~ Thanks for taking the time to write a review about your recent stay at our property. We are glad the accommodations worked for your needs and that the staff took care of you. We look forward in seeing you again the next time your travel needs bring you to Plano. Take Care! More 

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