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Candlewood Suites Plano East

2.0 of 5 2401 East George Bush Tollway, Plano, TX 75074
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Candlewood Suites Plano East
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Candlewood Suites Plano East
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28 reviews from our community

Traveler rating
    9
    6
    11
    2
    0
See reviews for
5
4
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Pattaya, Thailand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After more than 24 hours of traveling we were tired and needing to get to bed. When we walked through the door the manager that was on duty that night, remembered our names and that we were coming from Thailand. He welcomed us back to the hotel and we were checked in in minutes. It had been a year since... More 

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Colby H Thanks so much for taking the time to write a review about your stay at our property. We value the feedback from all of our guest and we are glad that our staff made you feel apart of our family. This is something that the General Manager at the property strives for. We hope to see you again... More 

Schererville
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We have never stayed at a extended stay hotel such as this, We usually stay at hotels with all the bells and whistles. But price and location was important this time and how surprised we were. The staff was wonderful and friendly,the room was large and comfortable and it was nice to have snacks and drinks you can keep in... More 

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Don R ~ Thanks for taking the time to write a review about your recent stay at the Candlewood Suites Plano East property. We value all feedback and we are so glad you enjoyed your stay. We are glad that what our property had to offer worked for you on this particular trip. We do hope if your travel needs... More 

York, United Kingdom
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 10days recently while visiting family nearby. Great place to stay, very spacious room, comfortable bed, good kitchen area with essentials. Very friendly and helpful staff. Good gym and tea / coffee making facilities. Good location with easy access to main roads.

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Gill12013 Thanks for the 5 star rating and for the great review! We love hearing from our guest. We are glad our property worked out for you while you stayed in Plano. We know there are many choices and we are glad you chose our property. We hope to see you again the next time your travel needs bring you... More 

Frisco, Texas
1 review
5 of 5 stars Reviewed October 11, 2014

I was moving so I needed a place to stay for an extended period in Plano before moving to my place. I had stay in three other hotels (wanting a place I will feel comfortable) but didn't get it until I located this candlewood. First place I stayed was Extended Stay at Dallas Plano pkway - ridiculous price and roaches... More 

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Elizabeth_August Thanks for a great review! We are glad our property worked out for you and that the staff took great care of you. Our goal is to make you feel right at home and we are glad that you felt this way. Take Care! More 

Johnston, Iowa
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 2, 2014

This was a typical Candlewood Suites. Check-in went smoothly. I got a one bedroom King Suite. There was plenty of room for us to spread out and relax. The room was clean. The check-in and check-out staff were very friendly and helpful. I got a great rate with advance purchase.

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

IowaUSMC ~ Thanks for taking the time to write a review about your recent stay at our property. We are glad the accommodations worked for your needs and that the staff took care of you. We look forward in seeing you again the next time your travel needs bring you to Plano. Take Care! More 

Austin, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 20, 2014

Convenient location for my visit in Plano. Very clean & quiet (despite being next to toll road). Friendly staff, spacious rooms & good and clean appliances. I would strongly recommend it to friends and family.

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

RosiaATX ~ Thanks for taking the time to write a reveiw about your recent stay. We value your comments as it helps us and our future guest. We are glad our property worked out for your accommodations. We look forward in seeing you again! Take Care! More 

Milton, GA
Top Contributor
51 reviews 51 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is a great hotel if you don't need some of the "normal" amenities like a pool, daily maid service or breakfast bar. Free WiFi is provided and worked well for me, although I was not doing a lot of streaming. Good location for access to Richardson, Plano, Garland, although getting in and out at peak traffic hours can be... More 

Was this review helpful? Yes
Candlewood S, Regional Director of Sales at Candlewood Suites Plano East, responded to this review

Jan F ~ Thanks for taking the time to write on tripadvisor. This helps us improve our service and other guest see what our hotel has to offer. We are glad that our location worked for you while you were in the area and that you found the staff to be welcoming and hotel to be clean. These are a... More 

Montreal, Canada
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 13, 2014

At a price below 100$ a night it makes this hotel very attractive. Things I liked: Staff was always courteous and ready to help. Modern room well equipped and comfortable. Things I disliked: No food/breakfast facility. Room insulation level is deficient. Overall good rating. Be aware there is room cleanup service only once a week The following events occurred but... More 

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

Fabrice O ~ Thanks for taking the time to write a review on trip advisor. We value the feedback from our guest. We are glad you enjoyed your stay and also appreciate your comments. With this type of extended stay we don't offer breakfast however, wedo offer items in the cupboard where you can purchase items and cook them in... More 

Princeton, NJ
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 20, 2014

This suites hotel in Plano is fairly clean. Not spotless, but relatively clean. For Plano extended stay hotels that sounds a rarity from their reviews. It was good for us, because they have a suite with 2 rooms, for privacy, and due to its location in East Plano. The price worked out around the same as 2 separate rooms in... More 

Was this review helpful? Yes 1
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

Joey111 ~ Thank you for taking the time to write a review about your recent stay at our property. We value your feedback and will make sure we look into some of the concerns you mentioned. Some of the items we maybe able to correct however, some items are brand standards so we can't change how things are done. We... More 

Portage, Michigan
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 16, 2014

Easy to get to location & all the candlewood amenities we come to enjoy. Great staff. Always great to finish a long days work & come back to a clean comfortable facility. Plenty of local amenities as well, even a party store right next door.

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review

Fyre926 ~ Thak you for taking the time to write a review about your recent stay. We love hearing from our guest as we strive to provide the best service in the industry. Feedback helps give us directions on where we can improve. We are glad you found our property easy to get to and that the staff took care... More 

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Additional Information about Candlewood Suites Plano East

Address: 2401 East George Bush Tollway, Plano, TX 75074
Phone Number:
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Plano East 2*
Number of rooms: 92
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Also Known As:
Candlewood Suites Plano East Hotel Plano

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