We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites Plano

#20 of 38 Hotels in Plano
Certificate of Excellence
Hotel website
Hotel deals
2301 E President George Bush Hwy, Plano, TX 75074
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Comfort Suites Plano
View Map
Add Photo Write a Review

64 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    31
    25
    3
    3
    2
See reviews for
17
12
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (14)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (12)
All months
Fort Worth, Texas
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

The hotel itself is physically appealing and clean. Most of the staff is friendly and the location is convenient. However, the issues came when I had to check out a day earlier than originally booked. At checkout, I was provided a receipt charging me only for the 3 nights I actually stayed for. I was very pleased with the removal... More 

Was this review helpful? Yes
Jordan P, Front Office Manager at Comfort Suites Plano, responded to this review

Good evening Javier In response to your review, we did not post any additional charges on your account. If I remember correctly you tecnically did stay 4 nights considering the fact you checked out after 4 o'clock, in which is 4 hours after our designated check out time. Although, we only charged you for a half day even though the... More 

Arkansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 25, 2015

Won’t be staying here again. This Comfort Suites did not live up to what I’ve come to expect from Comfort Suites, having stayed in multiple ones in multiple states, this one is a the bottom. Typically love the space in both the King Suite and the Queen Suite, but this one was a long skinny room with no place to... More 

Was this review helpful? Yes 1
Jordan P, Manager at Comfort Suites Plano, responded to this review

On behalf of the Comfort Suites, I do apologize that our room size did not exceed your expectations. This is an issue that we have not had many complaints about but regardless I am sad to hear it was not up to your standards. We hope to see you again in the near future and maybe we could place in... More 

Dallas, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed July 20, 2015

The room was nice and bed comfortable (loved all of the pillows). Breakfast was okay. I would like to suggest a mat be placed in front of the elevator. I fell when I stepped off of the elevator on Saturday afternoon due to wet floors from the pool. This was not only embarrassing but a little painful. The desk clerk... More 

Was this review helpful? Yes
Jordan P, Manager at Comfort Suites Plano, responded to this review

Thank you Ruby for the excellent review! I do apologize about the wet floor and I will make sure all staff members are staying aware of the conditions throughout the day. We hope to see you again soon! More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2015

Decent size room, bed was comfortable, fair price, clean hotel (including lobby and breakfast area), very nice staff, close to other stores plus a mini store in the lobby. Overall a good experience,I would definitely stay here again.

Was this review helpful? Yes
Jordan P, Manager at Comfort Suites Plano, responded to this review

Thank you Hassan for the excellent review! Customer service is our top priority and I am glad that you were able to get that experience! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 17, 2015

I had to deal with a broken shower!! They said they would put us in another room, which I was fine with till I saw this on the bed. The manager said he would get us a room we had waited over three hours with the water cut off to our room!!! No access to running water or toilet!!! Once... More 

Was this review helpful? Yes 1
Jordan P, Front Office Manager at Comfort Suites Plano, responded to this review

On behalf of the Comfort Suites I would like to apologize about the inconveniences that occurred during your stay. The second charge on your card is just an authorization that will be refunded back to your account in 2-3 business days. This is a standard procedure that we perform everyday at 4pm in order to guarantee our guests arrival. Once... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2015 via mobile

Very nice rooms! The beds are comfy. You get 4 pillows combination of soft and firm. All areas are clean, lobby, breakfast,etc Front desk is nice and accommodating. I would stay there again. Close to other store's, rest . They have a store inside lobby if u need a quick snack

Was this review helpful? Yes 1
Jordan P, Front Office Manager at Comfort Suites Plano, responded to this review

Thank you for the excellent review! We hope to see you again soon. More 

Texas
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 9, 2015

We have stayed here numerous times. We have always been satisfied. We selected a handicap accessible room this time to due to availability and price. The room was very large with 2 a/c units with 2 thermostats. As always the bed was very comfortable and the room had everything we needed. Everything was well maintained and in working order. If... More 

Was this review helpful? Yes
Jordan P, Manager at Comfort Suites Plano, responded to this review

Thank you for the excellent review! We apologize we did not have availability for one of our suites but I'm glad that the rest of your stay went well! Come back and see us again. More 

Norman, Oklahoma
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 2, 2015

Convenient location on 190E and hwy75. Be sure to ask for room furthest away from the highway! The double queen with sofa bed can easily sleep 5-6. Plenty of electrical plugs for easy access w good wifi reception The window unit AC can be noisy but they have those thermostat with Numeric LED indicator for setting temperature so u won't... More 

Was this review helpful? Yes
Jordan P, Front Office Manager at Comfort Suites Plano, responded to this review

Thank you for the excellent review and we dearly appreciate the kind words! Since our location is so convenient you shouldn't have a difficult time finding us again! On behalf of The Comfort Suites Plano, I want to thank you for your business and we hope to see you again in the near future. More 

Chicago, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

Hidden gem! Wonderful hotel very nice and quite hotel. Melvin, Greg, Jordan, Rick and Disha everyone is very attentive and provides excellent customer service. The manager Jordan is very calm and polite and I think customer service is what he breathes! Everyone in the hotel is very kind and polite and willing to assist. Quite Rooms, New room feeling, Great... More 

Was this review helpful? Yes
Jordan P, Manager at Comfort Suites Plano, responded to this review

Thank you so much for the excellent review! We sincerely appreciate all the kind words and I can promise you that every employee will be notified that their hard work does not go unseen! Feedback from our guests is critical to our progression and this reassures us that we are on the right track! Best Regards, More 

1 review
2 of 5 stars Reviewed May 18, 2015 via mobile

My husband and I stayed at this hotel this past weekend. When we checked in, we thought the hotel was really nice. On our first night there (about 11pm) the fire alarm started beeping in our room. My husband called the front desk and explained to the clerk that the alarm battery needed to be changed. She said that they... More 

Was this review helpful? Yes
Jordan P, Manager at Comfort Suites Plano, responded to this review

Good afternoon and thank you for taking the time to complete our online survey. In response to your review I would like to state that customer service is our number 1 priority and we did everything in our power to ensure that we exceeded your expectations. The fire alarm's battery going dead at midnight is an unfortunate event and I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (1)
Viewed
Dining (4)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Plano hotels
0.9 mi away
Hampton Inn & Suites Dallas / Plano-East
1.9 mi away
Southfork Hotel
Southfork Hotel
#19 of 38 in Plano
4.0 of 5 stars 178 reviews
0.3 mi away
Homewood Suites by Hilton Plano-Richardson
Show Prices
Show Prices
Show Prices
6.3 mi away
La Quinta Inn & Suites Dallas Plano West
2.1 mi away
BEST WESTERN Park Suites Hotel
0.1 mi away
Candlewood Suites Plano East
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay