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Comfort Suites Plano

#11 of 39 Hotels in Plano
Certificate of Excellence
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2301 E President George Bush Hwy, Plano, TX 75074
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Comfort Suites Plano
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52 reviews from our community

Traveler rating
    27
    21
    2
    1
    1
See reviews for
16
8
3
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Baton Rouge, Louisiana
Top Contributor
61 reviews 61 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed March 14, 2015

Everything was fine until the bedbugs tore me up - 75 to 100 bites total (room 207). I reported the issue at checkout on Friday morning and was promised a call back. i received no call Friday. I called Saturday and was told I would get a call Monday. I tried to contact corporate, but their online incident portal was... More 

Was this review helpful? Yes 1
Lincoln, Nebraska
Top Contributor
139 reviews 139 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 11, 2015

Very clean and great price. I was pleasantly surprised by this hotel, it has been remodeled lately and the staff is great. Good continental breakfast in the morning, don't get me wrong they still have powder eggs, but decent. Great location right across from TOP Golf and close to downtown. The Drunken Donkey is right across the street always busy... More 

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Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2015

I have no complaints about this hotel other than I wish the lighting in the room had been brighter. Just made it hard to do paperwork. The room was clean, bed was very comfy, and there were plenty of extra towels in the bathroom. The staff was friendly and accommodating. We would have stayed another night but they were booked... More 

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Texas, United States
1 review
5 of 5 stars Reviewed January 25, 2015

The front desk staff went above and beyond to make sure my family’s stay was an enjoyable experience. When we asked about nearby food options, Jordan quickly gathered some menus and walked me through a few of them. It is conveniently located with plenty of places to eat nearby. The rooms are well decorated and cozy with a nice seating... More 

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Jacksonville, Florida
1 review
5 of 5 stars Reviewed December 23, 2014

We found the staff and management very helpful during our week long stay due to my brother being in a nearby hospital. I did not know about the medical rates until near the end of our trip, and they adjusted the rates for the previous nights.

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Branson
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014 via mobile

We took our group to Texas for an engagement and we loved staying here. From the staff to the hotel everything was first class. JR and the whole Staff was very friendly, professional and accomodating. We have stayed at many hotels over the years and the experience we had here was unmatched. Rooms were clean and very nice. It all... More 

Was this review helpful? Yes 1
Dorrance, Kansas
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2014

Everything was great but the bugs in the bathroom. I caught some and took them to the front desk and the young man's reaction was, well they are not the bad kind, just tying to get in out of the cold. We were on the 4th floor. they worked pretty hard to get up there to get out of the... More 

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Des Moines, Iowa
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2014 via mobile

I booked this room for a business trip. I wasn't sure what I would get because the price was so reasonable. I thought I would take a chance. I was not disappointed. Rooms were great. Service was outstanding! Staff was friendly and very accommodating.

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West Caldwell, New Jersey
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 23, 2014

This hotel is right next to a couple of others, one of which allows pets (and their comments reflect it), and the other which is twice as much. The Comfort has an indoor pool and jacuzzi, the bed is comfy, but there could have been a better layout so that one could watch TV or use a laptop without waking... More 

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Deven P, General Manager at Comfort Suites Plano, responded to this review

Hwth, Thank you for taking the time a completing an online survey. Your experience is important to the hotel in order to ensure excellent service to all guests, and I will be sure to let my team know that you have complimented them. I do apologize for the parking and the room layout, but we hope that you will stay... More 

Ankara, Turkey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 20, 2014

I stayed at this hotel 6 nights for business purpose. It is very close to Cisco Systems Plano (Richardson) office (5 mins by walking). The room and bathroom were quite big and clean. Bed was huge and comfortable. Room has iron and ironing table, it was useful. Front desk staff was very polite. Air condition was a little noisy when... More 

Was this review helpful? Yes
Deven P, General Manager at Comfort Suites Plano, responded to this review

Hello Byrusber, Thank you complimenting the property on your business trip to the Cisco office across the street. We appreciate you staying with us, and that we could meet your expectations during your stay. It means a lot to the staff and the management team that you will be staying with us again on your next trip. Thank you, Deven... More 

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