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Comfort Suites Plano

#17 of 39 Hotels in Plano
Certificate of Excellence
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2301 E President George Bush Hwy, Plano, TX 75074
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1 room 1 adult
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Comfort Suites Plano
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71 Reviews from our TripAdvisor Community

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Denton, Texas
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

Stayed here the night before a hockey tournament to be close to the rink. The hotel was clean and the beds comfortable. The breakfast had plenty of choices of hot and cold food. We took advantage of the indoor pool and hot tub, which felt great!

Helpful?
Thank GoHeeterGo
Vic P, General Manager at Comfort Suites Plano, responded to this review

Thank you for your positive words! I'm happy you enjoyed your time with us and we can't wait for you to visit us again. More 

Phoenix, AZ (USA)
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 20, 2015

Very nice room but we had noisy, yelling, fighting neighbors two nights in a row... despite multiple calls & in-person complaints to the front desk. My points were not credited for this stay so now I get to deal with them further.

Helpful?
Thank gilli-girl
Vic P, Manager at Comfort Suites Plano, responded to this review

We are sorry another guest made it difficult for you. We have gone in and credited you points to your account for the hassle they caused you. We hope you will stay with us again next time you are in town so that you can experience just how comfortable your stay with us can be. More 

Plano, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2015

Everything is great about this hotel. The lobby is beautiful and clean. The room was clean and presented nicely. The bathroom was clean and room service was very great. Wifi worked fast and furniture was new. The hotel is very modern and maintained well. I would stay here again!

Helpful?
Thank Nilav R
Vic P, Manager at Comfort Suites Plano, responded to this review

Thank you for that glowing review. It is great to hear when someone enjoys their stay with us. In fact, we hope to see you again soon so that you can experience the room and lobby changes we are finishing up to make everything even more modern. More 

A TripAdvisor Member
5 of 5 stars Reviewed December 18, 2015 via mobile

Very clean room with New furniture. WIFi worked fast and was free. Very friendly and helpful staff. We had trouble with our toilet and it was fixed right away. Great hotel overall. Close parking. Good breakfast. No complaints. We Will stay here many more times.

Helpful?
Thank A TripAdvisor Member
Vic P, Manager at Comfort Suites Plano, responded to this review

I am so glad we were able to provide you with an experience we can be proud of. I can't wait for you to visit again! More 

Dacula, Georgia
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed October 26, 2015 via mobile

Beds are very comfortable. Hotel is very clean. My only complaint is the walls are a bit thin so I heard the lady in the next room talking on her phone. Other than that it is very comfy. Breakfast was very good too. It is right along the interstate so access is very easy.

Helpful?
Thank Lhutch72
Larkspur, Colorado
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 27, 2015 via mobile

I was very pleased with my stay at the Comfort Suites in Plano, Texas. The hotel is very clean, updated, well maintained, and comfortable. The staff is extremely friendly and helpful. I received a great rate for a quality stay in some of the cleanest rooms I've seen. I was only supposed to be in Plano for 2 days, but... More 

Helpful?
Thank Cabbersham
Vic P, General Manager at Comfort Suites Plano, responded to this review

Thank you for taking the time to share your input regarding your recent stay at our hotel. I have shred your positive comments with our staff and they join me in thanking you for such kind words. We take pride in providing our guest excellent service and make them feel at home. We hope to see you again soon! More 

Clarksville, Tennessee, United States
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 14, 2015 via mobile

We stayed here for vacation. Our room was very nice and the staff was very nice. The manger was great, I had a issue with something so I left a message for him to contact me about it, and he got right back with me. After speaking with him the issue was fixed.

Helpful?
Thank Tiffany D
Vic P, Manager at Comfort Suites Plano, responded to this review

Tiffany, Thank you for your kind words. We appreciate your business come back and see us when you are back in the area. Thank you, Vic 469-429-0700 More 

Fort Worth, Texas
Level Contributor
3 reviews
2 of 5 stars Reviewed August 26, 2015

The hotel itself is physically appealing and clean. Most of the staff is friendly and the location is convenient. However, the issues came when I had to check out a day earlier than originally booked. At checkout, I was provided a receipt charging me only for the 3 nights I actually stayed for. I was very pleased with the removal... More 

Helpful?
Thank Javier R
Jordan P, Front Office Manager at Comfort Suites Plano, responded to this review

Good evening Javier In response to your review, we did not post any additional charges on your account. If I remember correctly you tecnically did stay 4 nights considering the fact you checked out after 4 o'clock, in which is 4 hours after our designated check out time. Although, we only charged you for a half day even though the... More 

Arkansas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 25, 2015

Won’t be staying here again. This Comfort Suites did not live up to what I’ve come to expect from Comfort Suites, having stayed in multiple ones in multiple states, this one is a the bottom. Typically love the space in both the King Suite and the Queen Suite, but this one was a long skinny room with no place to... More 

Helpful?
1 Thank BCNU_in_ARK
Jordan P, Manager at Comfort Suites Plano, responded to this review

On behalf of the Comfort Suites, I do apologize that our room size did not exceed your expectations. This is an issue that we have not had many complaints about but regardless I am sad to hear it was not up to your standards. We hope to see you again in the near future and maybe we could place in... More 

Dallas, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed July 20, 2015

The room was nice and bed comfortable (loved all of the pillows). Breakfast was okay. I would like to suggest a mat be placed in front of the elevator. I fell when I stepped off of the elevator on Saturday afternoon due to wet floors from the pool. This was not only embarrassing but a little painful. The desk clerk... More 

Helpful?
Thank Rubylb
Jordan P, Manager at Comfort Suites Plano, responded to this review

Thank you Ruby for the excellent review! I do apologize about the wet floor and I will make sure all staff members are staying aware of the conditions throughout the day. We hope to see you again soon! More 

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