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aloft Plano

3.0 of 5
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6853 North Dallas Parkway, Plano, TX 75024
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1 room 1 adult
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222 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2015 via mobile

I was feeling a little goofy so I called Starwood and asked to have a smiley face in my room when I arrived. I didn't expect much. When I opened the hotel door my room was covered with these cute smiling yellow faces. I almost fell over laughing! Good job....

Helpful?
1 Thank Michael B
Management response:

Michael B., thank you so much for sharing your experience with us and the Tripadvisor community! We certainly appreciate your feedback, we read these reviews to know where to improve and where we are succeeding. Our staff was so glad we were able to make your day! Thank you again Michael B.! More 

Austin, TX
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
1 of 5 stars Reviewed December 5, 2015

We had a soccer tournament and reserved for 2 nights. Decided to cancel the first night, within the allotted time frame. Got to the hotel--they charged us for the first night and refused to give a refund. Then they "ran out of rooms" and instead of getting 2 queens as reserved, got a king and a blow up mattress. Blow... More 

Helpful?
Thank julia_hiker
Management response:

Good afternoon Julia_hiker, I am so sorry that you had this kind of experience with us, I would really love to work with you personally. As I do know different teams have different contracts, we do try our best to accommodate different situations to the best of our abilities. I know sometimes maintenance issues do happen, I would like to... More 

Wichita, Kansas
1 review
3 of 5 stars Reviewed December 3, 2015

The hotel overall is a nice hotel-nothing fancy but it was clean and well stocked. My overall experience is why I find it hard to recommend this as a hotel to stay in the Dallas area. I was there with my family for a funeral and we had been advised that there were a block of rooms put aside for... More 

Helpful?
Thank Michelle D
Management response:

Hi Michelle D. Thank you for sharing your disappointments with us. Because of the terrible situation your family was going through, I believe my GM worked out a special deal with your family friend to set up a special rate and specific rooms under the exact names of family members that were supposed to arrive. There may have been some... More 

Los Angeles, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 28, 2015

I am a gold member so I have stayed at many Starwood properties. Why would you book your guests in a room right below construction that is happening everyday at 7am including Thanksgiving morning?! The hotel is not even full so why put your guests through this inconvenience and not even warn them upon check in that their room will... More 

Helpful?
1 Thank kimle23
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 20, 2015

During a two weeks stay at aLoft, I have many good things to say about the hotel, and very few that are not so good. The location is very convenient, near Shops at Legacy and several corporate offices in Plano, and a short ride to downtown Dallas or the Fort Worth airport. The rooms are really good. After getting used... More 

Helpful?
1 Thank Alejandro O
Chicago, Illinois
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 26, 2015

4 night stay in king room nicely appointed and convenient to many eateries. The staff was professional and courteous. The fitness center has good equipment and the bar was nicely stocked. I would stay here again if I was in the area again and I certainly recommend.

Helpful?
Thank luvmycat2
Palm Harbor, Florida
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 15, 2015

The room design was great! efficient, modern, very clean lines, NO CARPET so no additional dirt & germs in the air. Mattress and linens were outstanding. Loved the window shading, kept dark when needed. Bar area was very nice & reasonable. loved the food to go & morning food available for preparation.

Helpful?
Thank Judith M
Espoo, Finland
Level Contributor
254 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed October 14, 2015

Stayed here 2 nights on a business trip. The property is clean and has the necessary amenities. I would characterise as the typical 3 star. The room was big and had a very noisy AC so a clear minus for that. The bath was clean although a weird design and the shampoos and soaps are as you normally would expect... More 

Helpful?
Thank Joachim73
Level Contributor
111 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed October 10, 2015 via mobile

Had a one night stay in room 335. Two queens. Beds were good, liked the four pillows per bed. The rooms are chic as is the hotel. There is plenty of free parking and a nice bar. The location is convenient for a stay in Plano or north Dallas. I'd recommend this room for a stay, I think it would... More 

Helpful?
Thank The-Randall-Clan
Austin, Texas
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 17, 2015

There is nothing beautiful about this area but there are a lot of business reasons to be here. This hotel is right on the highway and has great access to many major business headquarters very close by. My room (413) looked at a plowed field and the toll way so nothing great there. However, the Aloft hotels do have some... More 

Helpful?
Thank Kathy P
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