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All 37 Plano hotels

Fairfield Inn & Suites Dallas Plano

2.5 of 5 Hotel   |   4712 West Plano Parkway, Plano, TX 75093
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83%
Ranked #12 of 37 hotels in Plano
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
brnman25 San Jose, California
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101 people have reviewed this hotel

Traveler rating
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
San Jose, California
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The customer service is very friendly and the hotel is very clean. It's a pretty basic hotel with a 32in. plasma with all the cable channels, free wifi, tiny gym with only cardio machines, an indoor pool and free continental breakfast. It's nothing fancy but you can't beat it for under $100 a night. I'll be back the next time... More

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Brnman25, Thank you for reviewing your stay at the Fairfield Inn Dallas Plano. I'm so glad to hear you were able to enjoy some of the many amenities we have to offer our guests, especially our complimentary breakfast and Wi-Fi. We look forward to a return visit. Sincere thanks, Lisa H. General Manager More

Daleville, Alabama
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 8, 2014

This is a nice clean, friendly place that I centrally located in Plano. We have stayed at Marriott Fairfield Inns before and this one ranks high in all categories. Even though the property was a little dated, I thought that it had been kept up well. The room was fine and the TV had many HD channels. Good place to... More

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Daleatty, Thank you for reviewing your stay at the Fairfield Inn & Suites Dallas Plano. I'm very pleased to hear you enjoyed our location and cleanliness. We take great pride in our hotel and are glad to know that our guests notice. Please come see us again soon! Best regards, Lisa H. General Manager More

Broken Arrow, Oklahoma
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2014

We had courteous service and very comfortable beds. It was close to Trader Joes and good shopping. We have stayed here previously. I will say lots of tournaments with kiddos. We like 3rd floor for that reason.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Aanana07, Thank you for reviewing your stay at the Fairfield Inn & Suites Dallas Plano. I'm pleased to hear you experienced great service from our staff and comfortable beds. I'm also glad you were able to take advantage of our location near shopping and restaurants. We look forward to your return. Kind thanks, Lisa H. General Manager More

Tucson, AZ
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 2, 2014

I stayed two nights. I was traveling short notice to Plano, TX, and I was in a hurry to book a hotel. The prior reviews seemed heavily weighted toward cleanliness, which is my first priority. The staff was fine, but the property is old (or at least rundown a bit), and not really that clean. I realize that we all... More

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear MDoeson, Thank you for reviewing your stay at the Fairfield Inn & Suites Dallas Plano. We pride ourselves on delivering an exceptional experience to our guests, but it sounds like we came up short during your visit. For that we are extremely sorry. I have shared your comments with my staff in order to correct any deficiencies that might... More

Dallas, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

The breakfast staff was amazing and kept everything fully stocked. My only complaint is that the elevator was ancient and very slow, otherwise everything was perfect. Our room was clean and the linens were fresh, our housekeeper was wonderful, though I can't remember her name.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Lxvantess, Thank you for your review. I'm glad that my staff exceeded your expectations. I will be sure to share your comments with them. We look forward to another perfect stay at the Fairfield Inn & Suites Dallas Plano. Warm thanks, Lisa H. General Manager More

Houston, Texas
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 25, 2014

Very good indoor pool and reasonable laundry facilities. The TV program was also surprising good, much better than the Hyatt Place that we stayed the night before. Breakfast was also the regular fair, though a tad salty.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Houstonian88, Thank you for reviewing the Fairfield Inn & Suites Dallas Plano. I'm glad to hear that you enjoyed our indoor pool and TV channel selection. We hope to welcome you back for another visit very soon. Kind thanks, Lisa H. General Manager More

Nueva Gorgona, Panama
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2014

This is a great place to stay. The employees are friendly and helpful and went out of their way to assist me. Several times I was a few minutes late for breakfast but the assistant cheerfully made food available to me. The room was clean and comfortable.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Martie1931, Thank you for your review of the Fairfield Inn & Suites Dallas Plano. I'm delighted to hear that my friendly staff helped to make your stay memorable. Please come back and see us soon! Kind thanks, Lisa H. General Manager More

NJ
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 29, 2014 via mobile

It's hard to write reviews of these generic Marriott hotels but that's the most attractive aspect of them, they are all the same typically. Like Starbucks, they're not the best but they are consistent. This one is clean, quiet, easy to get to and the staff were very nice.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Pemple, Thank you for taking the time to write a review of the Fairfield Inn & Suites Plano. I'm glad to hear that you found my staff nice and the hotel to be clean. We take pride in our hotel and I'm glad that is shows to our guests. Please come back and see us again soon! Kind thanks,... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2014

My wife and I stayed here for 10 nights over the holiday season. We have stayed here several times in the past. It has consistently been very clean with extremely helpful front desk and breakfast staff. They offer a nice variety of breakfast items, both hot and cold, all maintained by the exceptionally friendly and capable staff. The pool provides... More

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Wjetchell, Thank you for taking the time to provide us with your feedback. I'm glad to hear that you enjoyed our pool, workout room and complimentary breakfast. I have shared your comments regarding our staff, and they are thrilled that you enjoyed your stay. We look forward to your return! Kind thanks, Lisa H. General Manager More

Texas
Contributor
16 reviews 16 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 28, 2013

Stayed here 2 nights the week of Thanksgiving. Paid $79 per night on Priceline. Swift check in and very friendly staff. Candice checked me in, but I had trouble with my room key. The general manager, Lisa, promptly fixed the problem! Free parking, free WiFi, and free breakfast. Breakfast was just "okay." But hey, it's free. There is an IHOP... More

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Graygab1, Thank you for your wonderful review of the Fairfield Inn & Suites Plano. I'm happy to read that you enjoyed your stay with us. We hope to see you again on your next trip to Plano. Sincerely, Lisa H. General Manager More

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Additional Information about Fairfield Inn & Suites Dallas Plano

Address: 4712 West Plano Parkway, Plano, TX 75093
Phone Number:
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Dallas Plano 2.5*
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Also Known As:
Fairfield Inn & Suites Dallas Plano Hotel Plano
Fairfield Inn And Suites Dallas Plano
Fairfield Inn Plano
Fairfield Plano
Plano Fairfield Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#8 Family Hotel in Plano
Hotel Class
Official Description (provided by the hotel)
At the Dallas/Plano Fairfield Inn & Suites by Marriott, we now offer fitness and business centers, The Market, guest laundry and refrigerators/microwaves in every room. Go enjoy time with family at local attractions like Pizza Hut Park, Plano and Frisco malls, Six Flags, Cowboys Stadium, and/or American Airlines Center events. Start your day with our complimentary hot breakfast that includes Belgian waffles, hot/cold cereals, bagels, and coffee/juices! ... more   less 
Number of rooms
99

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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