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Comfort Inn Near Plano Medical Center

2.5 of 5
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5021 West Plano Pkwy, Plano, TX 75093
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1 room 1 guest
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Comfort Inn Near Plano Medical Center
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86 Reviews from our TripAdvisor Community

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Traveler rating
    27
    30
    15
    6
    8
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27
13
12
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the Comfort Inn in Plano. Yummy breakfast, clean room, everything I needed and nothing more. I would stay here again without a doubt. Kirit at the front desk was super helpful, as was the rest of the staff.

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Fort Wayne, Indiana
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Close to George Bush and Dallas tollways with easy on/off. Clean rooms. Helpful staff with need for extras. Breakfast was hot and cold items - yogurt, hard-boiled eggs, scrambled eggs, sausage, cereal, etc. Thick towels most days. Great for our 7 nights there.

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Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed July 23, 2015

Room was very spacious.. We got there late and was offered a discounted room... The only thing that made me a tad bit upset was the fact that the Jacuzzi in the room would not turn on. Other than that it was a great stay. Slept like a baby:)

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Wichita, Kansas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 12, 2015

In our case it was a total MISS. I won't go into the long details but it involved being put in a moldy smelling room and then having to pay a partial fee for this room when we decided we would not stay in this room. I was forced to call the 800 Customer Service number and even they were... More 

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Travelers are raving about these Plano hotels

Chicago, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

The hotel and the staff were very very helpful. Neeshant and Mr Patel at the front desk were very gracious and very cordial. Breakfast is awesome and the entire hotel feels like newly renovated. WiFi was awesome never dropped. Excellent TV selection for channels. Great fitness room and clean and tidy. Very new and ample parking. Close to Preston Rd... More 

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Denton, United States
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed May 5, 2015

I have stayed at this Comfort Inn several times over the past three years. It used to be one of my favorite hotels and I liked the location and the staff, especially the front desk manager, but my most recent stay was very disappointing. From reading the most recent Tripadvisor reviews, I gleaned that the hotel has been undergoing a... More 

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Elizabeth, New Jersey
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed May 2, 2015

Clean, comfortable, and quiet. The staff is very friendly. Easy to get to right off the highway and there are a lot of restaurants within walking distance. I will definitely be staying here again on my next trip to Plano

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MN
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 28, 2015

Excellent location in the northern part of the Dallas Metro area with many restaraunts and shopping located near the hotel. Rooms were very clean and quiet even with the hotel completely booked. Staff was friendly and helpful--room was serviced timely every day of our stay. I would highly recommend this hotel and definitely stay there again.

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1 review
1 of 5 stars Reviewed April 19, 2015 via mobile

Upon my check-in it was great the front desk clerk Amanda was super friendly. Once I got to my room though I was disappointed the room was still dirty and I saw roaches. I went to the frint desk and the Manager I believe his name was Neshant the young Indian guy. He yelled at me argueing saying"You people just... More 

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joeb_actor, Manager at Comfort Inn Near Plano Medical Center, responded to this review

I am so sorry for your experience. I have discussed this with the staff, housekeeping as well as Neeshant, who I am training. This does not typical of our service and we will correct the issues immediately. We hope to serve you again in the future. More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 13, 2015 via mobile

Stayed here for 4 days, it was pleasant enough, but i found it verrrry odd, that they renovated the room, and part of the bathroom....huh??? It was really strange. The price was fair, it was quiet, but the beds were awful.

Was this review helpful? Yes 1
joeb_actor, Manager at Comfort Inn Near Plano Medical Center, responded to this review

I am sorry for any problems you experienced. The bathrooms actually have not been renovated yet, and will be later this year. I believe the old ownership modified the lighting and mirrors in the room, but again, did not renovate the bathrooms. We definitely will be addressing those showers and the location of the toilet paper in the renovation. We... More 

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