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Comfort Inn Near Plano Medical Center

2.5 of 5
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5021 West Plano Pkwy, Plano, TX 75093
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Comfort Inn Near Plano Medical Center
Best prices for: 1 room 1 guest
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Ranked #26 of 39 Hotels in Plano
A recent review
4 of 5 stars reviewed 3 weeks ago
Jean908 Elizabeth, New Jersey
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81 reviews from our community

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    28
    15
    6
    7
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24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denton, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

I have stayed at this Comfort Inn several times over the past three years. It used to be one of my favorite hotels and I liked the location and the staff, especially the front desk manager, but my most recent stay was very disappointing. From reading the most recent Tripadvisor reviews, I gleaned that the hotel has been undergoing a... More 

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Elizabeth, New Jersey
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Clean, comfortable, and quiet. The staff is very friendly. Easy to get to right off the highway and there are a lot of restaurants within walking distance. I will definitely be staying here again on my next trip to Plano

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MN
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent location in the northern part of the Dallas Metro area with many restaraunts and shopping located near the hotel. Rooms were very clean and quiet even with the hotel completely booked. Staff was friendly and helpful--room was serviced timely every day of our stay. I would highly recommend this hotel and definitely stay there again.

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1 review
1 of 5 stars Reviewed April 19, 2015 via mobile

Upon my check-in it was great the front desk clerk Amanda was super friendly. Once I got to my room though I was disappointed the room was still dirty and I saw roaches. I went to the frint desk and the Manager I believe his name was Neshant the young Indian guy. He yelled at me argueing saying"You people just... More 

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joeb_actor, Manager at Comfort Inn Near Plano Medical Center, responded to this review

I am so sorry for your experience. I have discussed this with the staff, housekeeping as well as Neeshant, who I am training. This does not typical of our service and we will correct the issues immediately. We hope to serve you again in the future. More 

Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 13, 2015 via mobile

Stayed here for 4 days, it was pleasant enough, but i found it verrrry odd, that they renovated the room, and part of the bathroom....huh??? It was really strange. The price was fair, it was quiet, but the beds were awful.

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joeb_actor, Manager at Comfort Inn Near Plano Medical Center, responded to this review

I am sorry for any problems you experienced. The bathrooms actually have not been renovated yet, and will be later this year. I believe the old ownership modified the lighting and mirrors in the room, but again, did not renovate the bathrooms. We definitely will be addressing those showers and the location of the toilet paper in the renovation. We... More 

1 review
5 of 5 stars Reviewed April 6, 2015

The stay at this location was nice,the desk clerks an house maids were very friendly an helpful.The room were cozy and comftroble.The breakfast area was clean an well stocked .The breakfast was good offering hot an cold items.I would definitely stay again.

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joeb_actor, Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you so much for taking the time to give us your feedback! We are so happy we gave you a comfortable stay and look forward to serving you again soon! More 

1 review
5 of 5 stars Reviewed April 3, 2015

This property is very clean an comfortable,the staff an housemaids were very friendly an helpful.The rooms were clean an cozy.The breakfast was also very good there was a hot an cold breakfast items.Very clean an well stocked items.

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joeb_actor, Manager at Comfort Inn Near Plano Medical Center, responded to this review

We appreciate your great feedback! With tons of restaurants and shopping nearby, we hope you had time to enjoy yourself! Thanks again! More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2014

I have stayed at this Comfort Inn several times, and most recently over the Thanksgiving holiday. The main reason I stay at this location is because it is located in a nice, upscale neighborhood away from the highway traffic noise. It's really quiet. It's an older location, but the hotel has been recently remodeled. Every time I have stayed there... More 

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joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you so much for your feedback! we will be remodeling the bathrooms in the next six months and are now currently remodeling our lobby and breakfast area, making both bigger and more modern. We hope you get to see the exciting changes when we are done. Thanks again! More 

Top Contributor
190 reviews 190 reviews
31 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 20, 2014

Second time I stayed here. I had a conference nearby and found it very clean and comfortable. The breakfast was well done, the staff very helpful and courteous, and location very convenient to most Plano locations. It was away from most traffic which was helpful in this congested area. I'd recommend anyone staying here.

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joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you for taking the time to leave us feedback! We appreciate you choosing us. As you said, we are conveniently located near tons of restaurants and shopping. We hope to serve you again soon. More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2014

I stay in this area a lot and this hotel is a great value. It is very clean including fitness equipment and all common areas. The room was very clean and comfortable and breakfast was better than most.

Was this review helpful? Yes 1
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you so much, Dave, for taking time to tell us about your stay. We always aim to be a clean, comfortable facility at a great price. We hope to see you again soon! More 

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