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All 37 Plano hotels

Comfort Inn Near Plano Medical Center

2.5 of 5 Hotel   |   5021 West Plano Pkwy, Plano, TX 75093
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Comfort Inn Near Plano Medical Center
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Ranked #9 of 37 hotels in Plano
A recent review
5 of 5 stars reviewed 3 weeks ago
jennysuemc Shreveport, Louisiana
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59 people have reviewed this hotel

Traveler rating
    21
    23
    8
    2
    5
See reviews for
17
7
8
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Tulsa, Oklahoma
1 review
1 of 5 stars Reviewed 3 days ago NEW

My family has stayed at this hotel several times. This will be our last! Upon checking in at 7pm we did not return to the room until 10pm for the night. Upon going in the bathroom we noticed a towel hanging on the back of the door. Unsure if it was a used towel we did not bother it. Upon... More

Was this review helpful? Yes
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

We are so sorry that you had such a bad experience. I am aghast at this myself and have had a long talk with all of my staff about allowing such a problem to happen. We did take care of the adjustment as well and assure you all the proper steps are being taken to avoid this happening in the... More

Shreveport, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights and had a very nice experience. The rooms were very clean, quiet, and comfortable (if a bit small). The breakfast was great. I was traveling with 3 small children who are hard to please when it comes to food, so this was a very big deal for me! They loved having the options of... More

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joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you so much for staying with us, and for taking the time to provide this feedback for us. We are glad that our breakfast took care of your little clan and that you had a comfortable stay at an affordable price! With all of the restaurants within walking distance and all the shopping around us, I hope you had... More

Warner Robins, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2014

Spent three nights here while attending a conference in the area. The room was nice, the staff was very helpful, and the breakfast was good! The only negative was that our shower was a little temperamental, but I'm sure that was a fluke.

Was this review helpful? Yes 1
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you so much for staying with us. We are glad you found our newly-renovated rooms, comfortable. We are addressing issue with the shower so we hope your next stay will be totally uneventful. Thanks again! More

Austin, Texas
Top Contributor
63 reviews 63 reviews
17 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed January 17, 2014

The flexibility and compassion of the two people we dealt with at the front desk through the week of Jan. 6-10 was a bright ray of sunshine on an otherwise difficult time. My mother was very ill and in the Medical Center of Plano at 15th & Coit. This hotel is extremely convenient to that hospital and has multiple choices... More

Was this review helpful? Yes 3
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

We are so happy we can help you in your time of need! Being in the medical district, it tugs at our hearts to see what families go through both emotional and financially to be with their loved one during medical emergencies and procedures. That's why we always offer a flat medical rate regardless of how our regular rates may... More

Dallas, Texas
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 1, 2014 via mobile

No problems with this hotel at all. Joe was very nice to use at check in. Our room was neat and clean. Breakfast had a good selection. The hotel was quiet even with it be crowded due to New Years Eve. I would definitely consider staying here again.

Was this review helpful? Yes
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you for your kind words! Our whole staff appreciates giving you and strives to give you great service everytime! Our location is away from the traffic, but close to many restaurants and shopping, including at least 6 restaurants within walking distance! We hope to serve you again in the future! More

Houston, Texas
1 review
4 of 5 stars Reviewed December 29, 2013

Our room has been renovated with LG TV and granite vanity-top. The beds are comfortable. Breakfast is above average, especially for this room rate. A/C is quieter than I expected. Overall, this is a "Best Value" choice for the price range and location. However, there are still a few things need to be improved, but not deal breakers: a. TV... More

Was this review helpful? Yes
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you so much for staying with us and sharing your experience. We do pride ourselves in being a great value as well as providing excellent service. We are also proud of our location, surrounded by restaurants and great shopping nearby. Thank you also for bringing up the issues you had. We will work on correcting those. Thanks again! More

Mesquite, Texas
1 review
3 of 5 stars Reviewed December 2, 2013

This was my first time staying at a Comfort Inn. I typically stay at the other Choice hotels (Comfort Inn & Suites & Sleep Inn). My experience during my stay this weekend was very disappointing from check in to check out. The front desk person did not answer the phone and was MIA from the desk when we went down... More

Was this review helpful? Yes
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

We sincerely apologize for all the problems you experienced during your stay. By the description of your problems, it does sound like you were accidentally checked into a room that hadn't been cleaned/inspected. I am truly sorry and I will address this with our staff. With renovations going on, we will strive to give you a clean, comfortable room at... More

Florence, Alabama
1 review
5 of 5 stars Reviewed November 19, 2013

My friend and I stayed at this Comfort Inn for three nights. The beds were very comfortable and the room was always clean and bed made when we returned from sightseeing. Eddie the assistant manager was always so helpful. He helped us with directions and recommended places to eat. Breakfast was good. I would definitely stay here again if I... More

Was this review helpful? Yes
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you so much for your kind words! We are happy that you found us both comfortable and convenient to both restaurants and activities! That, combined with our hot breakfast makes us an affordable option for both leisure and business guests. Thanks again! More

Delray Beach, Florida
1 review
5 of 5 stars Reviewed September 29, 2013

Staff is very professional. Eddie & Joe were extremely helpful. The room was fine and the breakfasts more than adequate. We have stayed here a couple of times and are very satisfied with the rooms and service provided. We will stay again. It is more than worth the price that we paid. The only suggestion we have to the management... More

Was this review helpful? Yes
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you for your kind word and taking time to give us your feedback! We appreciate that you enjoyed your stay and that we provided great service at an affordable price! Located near tons of great restaurants within walking distance and many shopping malls within a 5-10 mile radius, we are a great stop for both leisure and business needs!... More

Wichita, Kansas
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 9, 2013

My room was the one closest to the lobby. So, expected it to be noise for a couple of reasons. But, it wasn't. The room was clean and a nice size. Twice when I ask for recommendations and directions, what I was told was right on target! Breakfast was ok but not outstanding. Would I stay again. Yes.

Was this review helpful? Yes
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you so much for taking the time to give us your feedback! We appreciate your words as we strive to give great value to our guests. We are in the heart of the medical district, plus within walking distance of many restaurants. There is an abundance of great shopping within a few miles of the hotel. In addition, we... More

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Additional Information about Comfort Inn Near Plano Medical Center

Also Known As:
Comfort Inn Near Plano Medical Hotel Plano
Comfort Inn Near Plano Medical Hotel
Comfort Inn Plano
Plano Comfort Inn
Address: 5021 West Plano Pkwy, Plano, TX 75093
Phone Number:
Location: United States > Texas > Plano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#11 Business Hotel in Plano
#11 Family Hotel in Plano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Near Plano Medical Center 2.5*
Official Description (provided by the hotel):
Customers really matter at the 100 percent non-smoking Comfort Inn® Near Plano Medical Center hotel, which is conveniently located near shopping areas like the Shops at Legacy, Collin Creek Mall and the Galleria Dallas. This Plano, TX hotel is minutes away from many major medical centers and the Legacy business park. The Dallas / Fort Worth International Airport is 25 miles away. ... more   less 
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