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All 37 Plano hotels

Extended Stay America - Dallas - Plano Parkway

2.0 of 5 Hotel   |   4709 W Plano Pkwy, Plano, TX 75093 (Formerly Homestead Studio Suites)
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Ranked #26 of 37 hotels in Plano
A recent review
4 of 5 stars Reviewed August 27, 2013
cobra427sc houston, tx
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28 people have reviewed this hotel

Traveler rating
    13
    4
    1
    4
    6
See reviews for
5
Couples
0
7
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Los Angeles, California, United States
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 30, 2014

Sent 2 workers out there on business and just came back today said the hotels had roaches everywhere. Very disgusted and mad at me for booking them at this location. Good thing it wasn't met who found this place, but expected for Amex to make better choices.

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 14, 2014 via mobile

Wow....So the place was just okay to start out. We booked into one room and it smelled like urine so we asked to nice, with a little resistance the lady working there let us. Upon our stay besides having to stepoutside to smoke cigarettes, were your bound to encounter live prostitutes asking you if you have seen police in the... More

Was this review helpful? Yes 2
Tyler
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2013 via mobile

Cherping smoke alarm, broken thermostat, leaking kitchen sink at turn on handle, bad smell in the room. As the room got cold because of dropping temp outside the heat adjust on the wall was broke off, on the second evening of my stay the smoke alarm was indicating a low battery

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - Plano Parkway, responded to this review

Thank you for your recent review of our hotel. I sincerely apologize that you encountered several maintenance issues during your recent stay. In response to your feedback, I am reviewing each of these with our maintenance staff so that we resolve them in a timely manner. As well, I will be working with them to ensure that our procedures improve,... More

houston, tx
Contributor
15 reviews 15 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2013

I stayed here when my brother was a patient at the Baylor Heart Hospital. Easy to find and amazingly easy access to the hospital (on foot!). Plenty of room, but not fancy. My room didn't have a clock, but the price I paid was darn good. Friendly help and assistance. I'd stay there under the same or similar circumstances.

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Manager_11525, General Manager at Extended Stay America - Dallas - Plano Parkway, responded to this review

Thank you for taking the time to write a review about your stay at our hotel. I am so pleased to hear that you appreciated the actions of my staff and that our hotel met your expectations. We value our relationship with the Baylor Heart Hospital and hope all works well for your family member. Thank you again for your... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2013

A great place to stay for long term. Clean, comfortable and the staff is very nice and attentive. The rooms look older but the whole place is quiet and roomy for this type of hotel. I was impressed with how friendly the staff is. There is a workout room and I worked almost every morning and always had the place... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - Plano Parkway, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that we were able to meet your expectations during your stay with us. I particularly appreciate your comments about our staff's friendliness and attentiveness to your needs. We are happy that you found our workout room to be an inviting and quiet area. Thank you... More

Hsinchu, Taiwan
Contributor
18 reviews 18 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2013

This hotel is excellent for me. It's economical. They also provide some cup cakes, coffee,and teas for simple breakfast. I will definitely stay again if I have chances to have a trip here. The only disadvantage is that there are not too many landmarks nearby.

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Manager_11525, Manager at Extended Stay America - Dallas - Plano Parkway, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you have been enjoying your visit with us and that we have exceeded your expectations so far ! Our staff may be of assistance should you have time to visit any area landmarks and attractions. We have local maps and directions available at the... More

McKinney, Texas
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 2, 2013

We have been in this hotel for 5 days now (21 to go) and we can't stand it. The rooms stink like orange scented spray (to try to cover up the lingering smoke odor no doubt), the beds are hard as cardboard and the queen suite room is so hot (because the bed is separated from the rest of the... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Dallas - Plano Parkway, responded to this review

Hi Sarah, I received a copy of your review, and wanted to take a moment to personally respond. I am pleased to hear the staff has been pleasant and responsive. However, I am sorry to hear about the room concerns you have. We do work continuously to control cooking odors and smoke odors in our building given the fact that... More

Anchorage, Alaska
Top Contributor
136 reviews 136 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 27, 2013

The staff was very professional, helpful and friendly. The rooms are a studio suite with a double bed, couch, kitchenette, dining bar/work desk. In as it is intended for extended stays, there is not daily room service and the linens are changed weekly, unless you do so yourself. It was a good value for the money.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - Plano Parkway, responded to this review

I appreciate you taking the time to write such a great review and I'm thrilled that our staff was very professional during your stay. Once again, thank you again for sharing your experience with us. We look forward to welcoming you back in the future! Feel free to contact me at PNO@extendedstay.com should you have any further comments or questions. More

Plano, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2013

My stay was for a month due to relocation. In a very nice location close to shopping. The hotel had excellent service very professional and friendly. Nice at home feel with all the amenities of free WiFi and a nice grab and go breakfast in an excellent area of town.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - Plano Parkway, responded to this review

Michelle - Thank you for your recent review of our hotel. I am glad we were able to exceed your expectations and offer you a "home away from home" while you were with us. I will share your kind comments with our staff. We look forward to being of service to you in the future, should your travel plans bring... More

Plano, Texas
1 review
5 of 5 stars Reviewed June 26, 2013

the services are very good,Ilike the room, the locattion and the people work here are nice. I have good stay and confortable. But the room not really clean.我邀请你视频,但无人the services are very good,Ilike the room, the locattion and the people work here are nice. I have good stay and confortable. But the room not really clean.我邀请你视频,但无人the services are very good,Ilike the... More

Was this review helpful? Yes

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Additional Information about Extended Stay America - Dallas - Plano Parkway

Also Known As:
Homestead Studio Hotel
Homestead Studio Hotel Plano
Homestead Suites Plano
Homestead Plano
Plano Homestead
Plano Homestead Suites
Address: 4709 W Plano Pkwy, Plano, TX 75093 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Texas > Plano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 37 hotels in Plano
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Dallas - Plano Parkway 2*
Reservation Options:
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