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All 37 Plano hotels

Extended Stay America - Dallas - Plano Parkway

2.0 of 5 Hotel   |   4709 W Plano Pkwy, Plano, TX 75093 (Formerly Homestead Studio Suites)
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Ranked #27 of 37 hotels in Plano
A recent review
4 of 5 stars reviewed 5 days ago
Adam B Allen, Texas
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  • Reviews (33)
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33 people have reviewed this hotel

Traveler rating
    12
    5
    1
    6
    9
See reviews for
6
Couples
0
10
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Allen, Texas
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at this location a couple of times and I have found it pleasant. The staff is very friendly every time I arrive, and on one occasion I was upgraded when my room type was oversold. The rooms are clean BUT this hotel is in dire need of renovation. The furniture and carpet need to be replaced, but... More

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed July 12, 2014

Reasonable hotel with nice staff. I initially booked for 6 nights and extended to 13. I asked to extend again for another 3 night and that is when I realised something was wrong. I was offered a rate through a website at $69.99 per night but I then realised that I was being charged $79.99 per night. i checked the... More

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Tallahassee, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 8, 2014

The hotel smelled awful walking into the lobby, the room was somewhat clean but felt old and dirty- did not sit on couch or let my things stay on the floor. The towels were not clean and bathroom floor was STICKY. Employees were friendly but not professional.

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Carrollton, Texas
1 review
1 of 5 stars Reviewed June 24, 2014

I just dont want to say. " DONT STAY HERE". Really this hotel needs major major change. From the bottom level to the top level of managemenet there is a huge lack of royality to its residents. The service is poor. The room was dirty ie, the floors were not cleaned or vacuum even after requesting for them to clean... More

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Dallas, Texas
1 review
1 of 5 stars Reviewed April 29, 2014

This hotel is very dirty and outdated. The wall unit AC is in one room and a fan is supposed to move the air from that room to the bedroom. What you get is a very hot bedroom to try and sleep in. There is no fan or ventilation in the bathrooms so whatever happens there stays there since no... More

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Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 24, 2014 via mobile

We were supposed to stay five nights .We only stayed one. This is why. The sheets had male body fluids on them.We had to get clean ones from the front desk. The tub had orange mold and hair in it. I did not allow my kids to bath in there. We had to wait until we got to another hotel.... More

Was this review helpful? Yes 1
Los Angeles, California, United States
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 30, 2014

Sent 2 workers out there on business and just came back today said the hotels had roaches everywhere. Very disgusted and mad at me for booking them at this location. Good thing it wasn't met who found this place, but expected for Amex to make better choices.

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 14, 2014 via mobile

Wow....So the place was just okay to start out. We booked into one room and it smelled like urine so we asked to nice, with a little resistance the lady working there let us. Upon our stay besides having to stepoutside to smoke cigarettes, were your bound to encounter live prostitutes asking you if you have seen police in the... More

Was this review helpful? Yes 2
Tyler
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2013 via mobile

Cherping smoke alarm, broken thermostat, leaking kitchen sink at turn on handle, bad smell in the room. As the room got cold because of dropping temp outside the heat adjust on the wall was broke off, on the second evening of my stay the smoke alarm was indicating a low battery

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - Plano Parkway, responded to this review

Thank you for your recent review of our hotel. I sincerely apologize that you encountered several maintenance issues during your recent stay. In response to your feedback, I am reviewing each of these with our maintenance staff so that we resolve them in a timely manner. As well, I will be working with them to ensure that our procedures improve,... More

houston, tx
Contributor
19 reviews 19 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2013

I stayed here when my brother was a patient at the Baylor Heart Hospital. Easy to find and amazingly easy access to the hospital (on foot!). Plenty of room, but not fancy. My room didn't have a clock, but the price I paid was darn good. Friendly help and assistance. I'd stay there under the same or similar circumstances.

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Manager_11525, General Manager at Extended Stay America - Dallas - Plano Parkway, responded to this review

Thank you for taking the time to write a review about your stay at our hotel. I am so pleased to hear that you appreciated the actions of my staff and that our hotel met your expectations. We value our relationship with the Baylor Heart Hospital and hope all works well for your family member. Thank you again for your... More

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Additional Information about Extended Stay America - Dallas - Plano Parkway

Address: 4709 W Plano Pkwy, Plano, TX 75093 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Dallas - Plano Parkway 2*
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Also Known As:
Homestead Studio Hotel Plano
Homestead Suites Plano
Homestead Plano
Plano Homestead Suites

17 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Number of rooms
96

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  • At what time does the pool open each day?

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