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Homewood Suites by Hilton North Dallas-Plano

#8 of 39 Hotels in Plano
Certificate of Excellence
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4705 Old Shepard Place, Plano, TX 75093
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Homewood Suites by Hilton North Dallas-Plano
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Homewood Suites by Hilton North Dallas-Plano
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184 reviews from our community

Traveler rating
    99
    57
    16
    9
    3
See reviews for
80
20
10
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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    (184)
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    (47)
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Austin, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff was very friendly and understanding. They took the time to find the best room for my family. I Will always stay here when I return to Richardson. I will recommend this suite to friends and family.

Review collected in partnership with Homewood Suites by Hilton

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Plano, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The stay was comfortable. Very nice ambiance. Well connected to Dallas. But the food was not up to the mark. The swimming pool was not heated and it was very cold. But the overall experience was quite nice.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

I am glad that you had a pleasant stay and enjoyed the hotel atmosphere. We appreciate our guests' feedback and I have forwarded your comments to our breakfast staff to see where we can improve. We look forward to seeing you again soon, especially when the weather is warmer and you can enjoy our pool. Sincerely, Jeff N. More 

Contributor
15 reviews 15 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Walking distance to Preston Park Village & Preston Place Shopping Center. Drive to Whole Foods, Trader Joes or Central Market in less than 3 miles or walk across a parking lot to Walgreens. This place is quiet and has mature clientele. The staff is professional and very accommodating.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for your wonderful comments regarding your stay at the Homewood Suites North Dallas-Plano. I am glad that you enjoyed your stay and that our location was convenient to where you wanted to go. I am happy that you found our staff to be helpful and accommodating. We appreciate your staying with us and look forward to seeing you... More 

Macon, GA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First time at this property, great location, very nice lobby, efficient staff, clean and spacious suite. Complimentary breakfast and Internet add value. Easy access to both the George Bush Turnpike - direct route to DFW airport - and the Dallas North Tollway to go downtown. Would definitely stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for you wonderful comments regarding your stay. I am very happy that your first stay at the Homewood Suites North Dallas-Plano was an enjoyable one and that we met your needs. We really appreciate guest feedback and I will happily share your comments with our staff. We are glad that you would stay with us again and look... More 

Owego, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Nice Location to stay, convenient to places for eating. However it is a smoking and a non-smoking hotel and they are not separated enough and the whole hotel is like smoking. The ventilation system makes you feel like you are in a smokers room. The furniture is old and so is the technology. The beds are lumpy and hard.

Review collected in partnership with Homewood Suites by Hilton

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Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

I appreciate your feedback on your recent stay with us. I understand the freshness of the room and the comfort of the bed was of concern during your stay. Guest satisfaction is our hotel's priority and I have brought your comments to our hotel team to resolve this situation. Thank you for bringing this to my attention and I hope... More 

Oklahoma City, Oklahoma
Top Contributor
60 reviews 60 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Down to Texas for a trip to Ikea. Needed a hotel that would accommodate 4 adults and a baby. So, needless to say, two separate bedrooms!! ;-) On previous visits we have stayed at various Homewood Suite locations, but this was our first stay at this particular property. While off the beaten path (use your GPS) it is in a... More 

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Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for the review of your recent stay at the Homewood Suites North Dallas Plano. We are glad that you had a pleasant stay in one of our spacious two bedroom suites and enjoyed our quiet and convenient location. I am happy that the check in process was efficient and friendly. We appreciate your choosing Homewood Suites by Hilton... More 

Plano, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The room was nice, clean and kitchen well supplied. The staff was helpful and courteous. I utilized the complimentary breakfast and evening meal, the breakfast was standard offerings and the two evening meals were very enjoyable!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for the review of your recent stay at the Homewood Suites North Dallas Plano. We are glad that you had a pleasant stay and enjoyed our complimentary Welcome Home reception and dinner and found our staff to be helpful and courteous. We appreciate that you chose to stay with us and look forward to seeing you again soon.... More 

Beijing, China
1 review
5 of 5 stars Reviewed 3 weeks ago

this hotel give me the strong home feeling. the staff are very nice and helpful. this hotel are very clean and everything in lobby are arranged well. there is a big smile from the staff when we check in. they consider our poor language, so they speak to us clearly and slowly. The laundry is clean and very useful for... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you very much for your wonderful review of your stay at the Homewood Suites North Dallas-Plano. We are happy that you found the amenities we offer to be of benefit to you. Many of our guests like to cook their own meals and the in-suite kitchens allow them to do so. I am glad that you found our staff... More 

League City, TX, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a great stay. Breakfasts were good, room, beds, linens, and furnishings were comfortable. The hotel was quiet, and the staff was great. Complimentary internet met our needs. Location of hotel was excellent for the northern Dallas metroplex. Overall it was a great stay.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for your review of your stay at the Homewood Suites North Dallas-Plano. We are very happy that you and your family had a great stay and found the suites to be comfortable and quiet, I will share your kind comments about our staff as they always enjoy being recognized for great service. We appreciate your staying with us... More 

Plano, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Nicely located to restaurants and shopping and the staff was knowledgeable about where to go and general directions. The exercise facility is quite small with only treadmills and one elliptical so at time is was inconvenient.

Review collected in partnership with Homewood Suites by Hilton

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