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Hyatt Place Dallas/Plano

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3100 Dallas Parkway, Plano, TX 75093 (Formerly AmeriSuites Dallas/Plano)
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Hyatt Place Dallas/Plano
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Hyatt Place Dallas/Plano
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145 Reviews from our TripAdvisor Community

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Traveler rating
    57
    53
    21
    3
    11
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47
18
13
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Jose, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Hyatt is at very convenient location. Right at door step is one of the best restaurants in town. Not far from free way and industrial companies. The staff is wonderful and the parking is available. The atmosphere is very quiet and nice.

Review collected in partnership with Hyatt Hotels

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San Diego, United States
2 of 5 stars Reviewed 1 week ago

Floors are dirty. The whole place needs renovation and much of the furniture was damaged. Looks like the lights are kept low to hide both these facts. Food from breakfast was re-used and re-packaged, in poor condition, for dinner. Same gross, wilted and bruised fruit others had sifted through during breakfast was presented to me as a side for my... More 

Review collected in partnership with Hyatt Hotels

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Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

Clean convenient location. Nice rooms with comfortable layout. Hot breakfast offered many choices for all. Friendly staff. Only complaint was room not refreshed on first night return (beds not made/ trash not emptied).

Review collected in partnership with Hyatt Hotels

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Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking time to share your experience. I am happy the location and amenities were perfect for you. We look forward to seeing you next time! More 

San Bernardino, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here at the end of June for one night. It was in a great location around restaurants, stores and right off the freeway. Staff was super. Sarah (I think that was her name) was especially awesome. She was courteous and professional when we checked in. She also took the time to shuttle us to a wedding even though we... More 

Was this review helpful? Yes
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking time to share your experience. I am glad that your stay was comfortable and that the staff took good care of you. We look forward to seeing you next time! More 

Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place has a lot going for it-- convenient location, large rooms, and very friendly young staff. But they don't seem to have their customer service sea legs just yet. Housekeeping operates on an erratic schedule. One day we were out of the room at 7 am but the room wasn't serviced. Our neighbor (with our party) didn't get service... More 

Was this review helpful? Yes
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking time to share your experience. I apologize that not everything was up to Hyatt standards. I will share this with the team to improve their skills. More 

Katy, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

It was the right choice. Very well located, good food and very clean. A lot of things near by. Don't have to go too far to have dinner. I will stay again in this hotel. Strongly recommend this place for business or leisure trips.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking time to share your experience. I am glad to know the amenities and location work well for you. We look forward to seeing you the next time! More 

Lubbock, Texas
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 23, 2015

My wife and I stayed the nights of June 19th and the 20th. We like the hotel because the rooms are large, include a couch, a desk, a mini fridge and the beds are super comfortable. I also like it because all the bedding including the spread is white. I know a lot of places are doing that now, but... More 

Was this review helpful? Yes
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoy our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels More 

Delray Beach, Florida
Level Contributor
13 reviews
7 hotel reviews
5 of 5 stars Reviewed June 22, 2015

We stayed from June 11- 14 June. Very nice Hyatt-we've been there before. Excellent free breakfast. Very helpful front staff. The room was very nice. Hotel in on the tollway and within easy drive to everything.

Was this review helpful? Yes
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoy our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels More 

Plano, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed June 21, 2015

We just spent 3 days while getting some work done in our house. I was worried about the Tollway noise so asked for the other side. Unfortunately it was by the pool and there was a slight chlorine smell which I'm allergic to. Okay for 1 night but moved to the 5th floor the next day. It was right by... More 

Was this review helpful? Yes
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoy our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 16, 2015

I always try to stay in Hyatt Place hotels. The rooms are large and well kept. Also the hot breakfast is very good. The price for the rooms seems in line with other hotels. I have stayed in several and have had great experiences in all of them. i

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoy our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels More 

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Prices are for 1 room, 2 adults
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