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Hyatt Place Dallas/Plano

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3100 Dallas Parkway, Plano, TX 75093 (Formerly AmeriSuites Dallas/Plano)
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Hyatt Place Dallas/Plano
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Hyatt Place Dallas/Plano
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118 reviews from our community

Traveler rating
    43
    43
    19
    2
    11
See reviews for
31
17
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thame, United Kingdom
Top Contributor
50 reviews 50 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here on business for about 3+ weeks, I can certainly recommend it, we had a one bedroom suite. The suite has a living/dining room with a mini kitchen, there's a sofa, easy chair and desk with office chair, large modern flat screen TV. Also in the kitchen area there's table with two dining chairs. The... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is amazing. Beautiful, modern, friendly and in the center of many great area restaurants and shopping malls. We loved it and will be back!! We ventured out into a few surrounding cities, but were always pleased to come back to Plano. we were in the city for three days and really enjoyed everything they had to offer. There... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoy our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels. More 

Katy, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Excellent location. Close to Walmart, Target, grocery store, Starbucks, Academy and a shopping mall. I arrived around 7pm and the hotel clerk was also working the bar. They have a 24/7 menu of nachos, burgers and fries and sweets. The free buffet breakfast in the morning is nice. They have eggs, pancakes, sausage, cereal, cottage cheese, yogurt, fresh fruit, breads,... More 

Was this review helpful? Yes 1
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoy our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels. More 

Oklahoma City, Oklahoma
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

The mini-fridge never got very cold (yes, I turned the dial up), crumbs on the floor, food stains in between the couch and an end table, the toilet seat had stains on the underneath, the desk chair had toothpaste-like stains on it, the air conditioner kept it either too hot or too cold, and the pillows on the bed were... More 

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Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for completing review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again,... More 

Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

People are nice. Rooms are above average compared to other Hyatt places. Place is little out of way frond Dallas but not too bad. Toll road sux in the morning to Dallas. For the price I would stay here again.

Was this review helpful? Yes 1
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoy our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels. More 

Alpharetta, Georgia
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location was ok, many businesses around and shopping and eating isn't too far away. However, the makeup of the room left some room to be desired. The bathroom was crammed in almost as an afterthought and was way too small. The bed was sort of lumpy and hard to get settled in. Great breakfast and easy parking, and a friendly... More 

Was this review helpful? Yes 1
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for completing review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again,... More 

Plano, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel several times over the years for business. The staff are very friendly and will always go the extra mile to meet your needs. Sheeda and Patty will manage to get me a reservation if my trip in unplanned and the hotel is booked. Sara and other staff know my preferences of food and drinks.... More 

Was this review helpful? Yes 1
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoy our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels. More 

Corinth, Mississippi, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

OMG where do I start?! * Didn't like how the room (king sized) was constructed. No privacy if one is getting dressed or brushing teeth while the other is still sleeping. * Didn't like how the TV was situated between the 2 rooms. Hard to see at times. * Bed linens were dirty. Manager said the maid will take care... More 

Was this review helpful? Yes 1
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for completing review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again,... More 

Houston, Texas
Top Contributor
78 reviews 78 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had a good location, great prices. This was an average hyatt place, staff seemed annoyed by a request for coffee (was weak too) at 6 am and maybe a bit short staffed. Great value but not a luxury stay, no over the top service for sure.

Was this review helpful? Yes 1
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for completing review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again,... More 

Tucson, Arizona
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 16, 2015

My husband was having some tests and consultations at Methodist Hospital and the Texas Back Institute, and the location of this Hyatt was absolutely perfect for easy access to both places, as well as to plenty of dining and activities nearby. Although we had our own rental car, they have a free shuttle service to any point within 5 miles... More 

Was this review helpful? Yes
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Hi Barb! Thank you for taking a moment to share your experience. I am happy to hear you enjoyed our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels. More 

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