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Hyatt Place Dallas/Plano

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3100 Dallas Parkway, Plano, TX 75093 (Formerly AmeriSuites Dallas/Plano)
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Hyatt Place Dallas/Plano
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Hyatt Place Dallas/Plano
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112 reviews from our community

Traveler rating
    41
    41
    18
    2
    10
See reviews for
29
17
13
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plano, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times over the years for business. The staff are very friendly and will always go the extra mile to meet your needs. Sheeda and Patty will manage to get me a reservation if my trip in unplanned and the hotel is booked. Sara and other staff know my preferences of food and drinks.... More 

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Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoy our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels. More 

Corinth, Mississippi, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

OMG where do I start?! * Didn't like how the room (king sized) was constructed. No privacy if one is getting dressed or brushing teeth while the other is still sleeping. * Didn't like how the TV was situated between the 2 rooms. Hard to see at times. * Bed linens were dirty. Manager said the maid will take care... More 

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
78 reviews 78 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a good location, great prices. This was an average hyatt place, staff seemed annoyed by a request for coffee (was weak too) at 6 am and maybe a bit short staffed. Great value but not a luxury stay, no over the top service for sure.

Was this review helpful? Yes 1
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for completing review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again,... More 

Tucson, Arizona
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband was having some tests and consultations at Methodist Hospital and the Texas Back Institute, and the location of this Hyatt was absolutely perfect for easy access to both places, as well as to plenty of dining and activities nearby. Although we had our own rental car, they have a free shuttle service to any point within 5 miles... More 

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Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Hi Barb! Thank you for taking a moment to share your experience. I am happy to hear you enjoyed our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels. More 

Snyder, Texas
Top Contributor
100 reviews 100 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a business training down the road & what a HUGE blessing to have a shuttle(complimentary, within a 5 mile radius) take me! With my family also traveling back & forth, it was so very convenient for me to have another way to go back & forth, we all went at different times! We had a suite with 2... More 

Was this review helpful? Yes
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoyed our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This Hyatt Place went above and beyond my expectations. My business trip to Texas wouldn't have been the same if I'd stayed anywhere else. I love the breakfast, the shuttle, and of course the room was nice. I would stay here again!

Was this review helpful? Yes
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoyed our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels. More 

Austin, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our experience: very helpful and friendly staff, clean and pleasant amenities, good location, nice breakfast, but very noisy road noise from the freeway. I had read reviews saying the road was noisy but I didn't think it would bother me. But it did keep me up all night. I would say, request a room on the opposite side of the... More 

Was this review helpful? Yes 1
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoyed our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels. More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 14, 2015 via mobile

I've stayed at Hyatt Place in Plano for 2 years in a row. The staff was attentive & always greeted me with a smile. Every corner of the Hyatt was very clean. The free breakfast was fresh & plentiful. Free WiFi. I really enjoyed my stay there.

Was this review helpful? Yes
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Hi Brady! Thank you for taking a moment to share your experience. I am happy to hear you enjoyed our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels. More 

Senior Contributor
40 reviews 40 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 14, 2015

They are preparing to update the rooms at this hotel (as of 12/14) by adding much needed lighting and power outlets, but even its current condition is fine for the vast majority of travelers. The breakfast is adequate, the rooms large, the staff excellent, and the location very convenient. Extensive shopping is nearby for those who care. It is right... More 

Was this review helpful? Yes
Patti H, General Manager at Hyatt Place Dallas/Plano, responded to this review

Hi Rebecca! Thank you for taking a moment to share your experience. I am happy to hear you enjoyed our amenities and location of the Hyatt Place Plano. We look forward to hosting you again soon. Safe travels. More 

Top Contributor
59 reviews 59 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 9, 2015

More than expected when booked the room. Free wifi. Fantastic breakfast with hots and colds. Cereals, fruits kind of breads, pastries like in europe, highly recommend and very good rate. It has shopping malls in the area and lot of restaurants.

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