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Courtyard Dallas Plano in Legacy Park

3.0 of 5 6840 North Dallas Parkway, Plano, TX 75024
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Courtyard Dallas Plano in Legacy Park
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Courtyard Dallas Plano in Legacy Park
Courtyard Dallas Plano in Legacy Park
Courtyard Dallas Plano in Legacy Park
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29 reviews from our community

Traveler rating
    16
    7
    4
    2
    0
See reviews for
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7
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Cruces, New Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Rooms are clean!!! Bathroom is small. We checked into this motel for a four day stay. Canceled after one day for the following reasons: 1-- No refrigerator in room, 2-- no microwave oven in room, 3-- No complimentary coffee, 4--no complimentary breakfast, 5-- ESPN channels are not digital!!!! 6--No free high speed internet!!!! I went to front desk to ask... More 

Was this review helpful? Yes
Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for taking the time to give feedback on your stay. I am very sorry that your stay wasn’t better. Although right now, we do not have microwaves and refrigerators in every room, we do offer them upon request, and we will have refrigerators in every room starting February. Complimentary coffee is provided in your room and we proudly... More 

2 reviews
3 of 5 stars Reviewed October 28, 2014

Overall the hotel is quiet and the bed is comfortable. Service was great with a friendly staff who was happy to help. The location is easy to get to and parking lot felt secure. The noise was not a factor being close to the freeway and a weekend. Now the negatives. There was no refrigerator. How can a room not... More 

Was this review helpful? Yes
Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for taking the time to give feedback on your stay. It is nice to know that you felt the service was great and the staff was friendly and happy to help. Although right now, we do not have refrigerators in every room, we do offer them upon request, and we will have refrigerators in every room starting February.... More 

Ambler
Contributor
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 22, 2014

Hotel was a typical Courtyard Property. Few Negatives: Customer Service at the Barista was awful Towels extremely thin Hotel is all around pretty loud. (Road Noise, Hear people walking around floor above) Positives: Room was clean Front Desk staff was polite and courteous Location is close to Legacy Had an issue with the person working at the coffee shop. Manager... More 

Was this review helpful? Yes
Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

I am very sorry that you experienced nothing but fantastic service in our Bistro. We pride oureselves on service and anything less than exceptional is unacceptable. Thank you for contacting management and letting us fix the situation. Please come back and give us a second chance to show you our first class service. More 

Fargo
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 14, 2014

I don't think I've ever experienced better service at a hotel. Upon arrival I was greeted promptly for check in. They asked if I was arriving for business with any area business partners (I was) so they adjusted my room rate to a corporate business partner rate. Then they gave a nice description of the property and amenities, and before... More 

Was this review helpful? Yes
Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for taking the time to give feedback on your stay. It is wonderful to hear that you had an exceptional experience. We look forward to welcoming you back for another opportunity to offer you 5 STAR service. More 

Dallas, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 13, 2014

The rooms were very well maintained and spotless. The bar at the lobby is great, the bartenders/baristas very friendly and helpful. I was impressed by the overall quality, even on such a busy weekend. I only wish it would have provided at least a simple breakfast. The cost per night is a bit steep not to provide breakfast, at least... More 

Was this review helpful? Yes
Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for taking the time to provide a 5 STAR review! We are very glad that you enjoyed the spotless rooms and great service. Please come and see us again soon. More 

Burlington, Vermont
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 7, 2014

I stayed at this Courtyard by Marriott for two nights on a business trip in early October. I traveled with my two school-age children who were along to visit relatives. Pros: Location: The location was superb for navigating meetings in Addison off of Keller Springs and the Tollway and the next day up in Frisco off of Preston and Gaylord.... More 

Was this review helpful? Yes
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2014 via mobile

Bistro in the lobby has great food at reasonable prices. Excellent breakfast options. Professional service that is very fast. Front desk person was very friendly, courteous and helpful. Room overlooked the pool and was nice and quiet. Overall, a great place to stay.

Was this review helpful? Yes
Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for the 5 STAR review! We are very glad that you enjoyed your stay. More 

Dallas, Texas
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 20, 2014

Typical Courtyard, unfortunately not much for Marriott Platinums besides upgrade, no breakfast, and thats typical for Courtyard. The hotel itself is nice, clean and recently refurb, so the cleanness is there to see. We got upgraded to a king suite, which gave enough space for a family of 4 to spread out. Close to the DNT so getting in and... More 

Was this review helpful? Yes 1
Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thnak you for taking the time to provide your feedback, we appreciate your business and your loyalty as a platinum member. More 

Lafayette, Louisiana
Top Contributor
54 reviews 54 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is a nice little hotel with a great courtyard, but this trip the desk clerk gave us a room with a balcony that faced the highway and suggested that we might want to sit and count cars. First the room was west facing so the setting sun was blazing hot, and second the highway is very noisy. The good... More 

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1 review
5 of 5 stars Reviewed August 27, 2014

Upon check in Zack was very helpful at the front desk. The room is also very nice bed big and comfortable. Housekeeping made sure they checked on us the next morning. Would be amazing to have breakfast included but there is an IHOP and Denny's right across the way. I definitely would recommend this location.

Was this review helpful? Yes
Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for the 5 Star review! More 

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Additional Information about Courtyard Dallas Plano in Legacy Park

Address: 6840 North Dallas Parkway, Plano, TX 75024
Location: United States > Texas > Plano
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Dallas Plano in Legacy Park 3*
Number of rooms: 153
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Also Known As:
Courtyard Dallas Plano In Legacy Park Hotel Plano
Courtyard Plano
Plano Courtyard
Plano Marriott
Hotel Style:
#6 Romantic Hotel in Plano

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