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Residence Inn Dallas Plano

#5 of 39 Hotels in Plano
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5001 Whitestone Lane, Plano, TX 75024
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Residence Inn Dallas Plano
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Residence Inn Dallas Plano
Residence Inn Dallas Plano
Residence Inn Dallas Plano
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17 reviews from our community

Traveler rating
    12
    5
    0
    0
    0
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1
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6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sarasota, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have stayed at this Residence Inn in Plano the last 3 weeks. Rooms are standard Residence Inn rooms, and are in good condition and very clean. Hotel Staff is outstanding; check in process very simple and quick and everyone on staff is very pleasant and always asking if I need any assistance. Breakfast is very good quality and very tasty.... More 

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Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After battling traffic and rain it was such an unexpected upbeat welcome when we checked in. Supervisor Thyme set the stage for other employees by being friendly and helpful and making guests feel appreciated. Thyme explained the nightly get together in detail and encouraged us to join in for grilled hamburgers and all the side dishes. Because the weather was... More 

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Alexandria, Virginia
Top Contributor
68 reviews 68 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

We were just in town one night and wanted to meet friends in the area and this hotel is located near a lot of good places to eat and shop, so it was perfect for us. Because we have Marriott Rewards membership they upgraded us to a suite for no extra charge which was nice. Marriott is pretty nice to... More 

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Alexandria, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 25, 2015

The residence inn never disappoints me overall. This one was pretty good compared to other Residence Inns. I stayed with my daughter and her one year old and four year old for ten days. I kept the kids while she worked 10 hour days. There were several indoor and outdoor play spaces to take the kids nearby. The property was... More 

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Milwaukee WI
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 12, 2015

Family of four (kids under 18) stayed at this property over the Christmas holidays for ten nights. The property was clean and well maintained. The only complaint was housekeeping. We repeated had to ask for extra towels and new shampoo and conditioner...daily! You'd think that they would replenish shampoo and conditioner, and replace the same number of towels that they... More 

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Jayne W, Guest Relations Manager at Residence Inn Dallas Plano, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us. We are glad that you enjoyed the amenities we offer, and had the chance to experience our newly renovated guest rooms. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 18, 2014

This was a surprisingly comfortable and clean hotel and a great price in a great area. Shopping around here is fantastic. Room was huge. Tv swiveled from the living room area to the bedroom area. Which was great. They will even go grocery shopping for you. Staff was very friendly. Parking very easy. Overall great stay and I will stay... More 

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Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 24, 2014

To be completely honest I give them a five because of their front desk staff. The hotel is in need of updates but it is always clean. The front desk always wants you to be happy and comfortable. I returned after being away for over 2 months and most of the staff remembered my name. When you travel full time... More 

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Oxford, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

I recently stayed at the Residence Inn, Plano. The girls at the desk were very friendly, they showed me to my room and helped me find someplace to eat after my long trip. The room was clean and comfortable, it had a nice size kitchenette, a large T.V. and a nice desk that I used for work. They also served... More 

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Chambersburg, Pennsylvania
Top Contributor
51 reviews 51 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 8, 2014

I stay here when I come to get or see my daughter. I like Marriott and I like Residence Inn. This is a solid unpretentious hotel. I get burned out staying in hotels and this is a solid substitute for home. They are brilliant having the gym away from the sleeping quarters.

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Lafayette, Louisiana
Top Contributor
58 reviews 58 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 25, 2014

I recently stayed at this hotel, and was warmly greeted and quickly given my room, although I showed up 4 hours before check-in time. My room was clean, breakfast came with the stay, and the parking was adequate. The location seemed safe, and it was very easy to access a lot of shopping and restaurants. Not hard to find. I... More 

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