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Residence Inn Dallas Plano

#7 of 39 Hotels in Plano
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5001 Whitestone Lane, Plano, TX 75024
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Residence Inn Dallas Plano
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Residence Inn Dallas Plano
Residence Inn Dallas Plano
Residence Inn Dallas Plano
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14 reviews from our community

Traveler rating
    9
    5
    0
    0
    0
See reviews for
7
Couples
0
Solo
0
4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Alexandria, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 25, 2015

The residence inn never disappoints me overall. This one was pretty good compared to other Residence Inns. I stayed with my daughter and her one year old and four year old for ten days. I kept the kids while she worked 10 hour days. There were several indoor and outdoor play spaces to take the kids nearby. The property was... More 

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Milwaukee WI
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 12, 2015

Family of four (kids under 18) stayed at this property over the Christmas holidays for ten nights. The property was clean and well maintained. The only complaint was housekeeping. We repeated had to ask for extra towels and new shampoo and conditioner...daily! You'd think that they would replenish shampoo and conditioner, and replace the same number of towels that they... More 

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Jayne W, Guest Relations Manager at Residence Inn Dallas Plano, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us. We are glad that you enjoyed the amenities we offer, and had the chance to experience our newly renovated guest rooms. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2014

This was a surprisingly comfortable and clean hotel and a great price in a great area. Shopping around here is fantastic. Room was huge. Tv swiveled from the living room area to the bedroom area. Which was great. They will even go grocery shopping for you. Staff was very friendly. Parking very easy. Overall great stay and I will stay... More 

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Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 24, 2014

To be completely honest I give them a five because of their front desk staff. The hotel is in need of updates but it is always clean. The front desk always wants you to be happy and comfortable. I returned after being away for over 2 months and most of the staff remembered my name. When you travel full time... More 

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Oxford, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

I recently stayed at the Residence Inn, Plano. The girls at the desk were very friendly, they showed me to my room and helped me find someplace to eat after my long trip. The room was clean and comfortable, it had a nice size kitchenette, a large T.V. and a nice desk that I used for work. They also served... More 

Was this review helpful? Yes 1
Chambersburg, Pennsylvania
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 8, 2014

I stay here when I come to get or see my daughter. I like Marriott and I like Residence Inn. This is a solid unpretentious hotel. I get burned out staying in hotels and this is a solid substitute for home. They are brilliant having the gym away from the sleeping quarters.

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Lafayette, Louisiana
Top Contributor
52 reviews 52 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 25, 2014

I recently stayed at this hotel, and was warmly greeted and quickly given my room, although I showed up 4 hours before check-in time. My room was clean, breakfast came with the stay, and the parking was adequate. The location seemed safe, and it was very easy to access a lot of shopping and restaurants. Not hard to find. I... More 

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Los Angeles
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 8, 2014

I stayed here for business the first week of September, 2014. Overall, I thought it was a nice place. The room was clean and quite large with a kitchen and a nice, large screen t.v. It also had a very nice desk area. The bathroom floor needed some work, but that was my only complaint for the room. They have... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

I have never had an opportunity to stay at a Residence Inn. We were thrilled at our visit! Great staff! Nice rooms! Lobby area and commons area were perfect for our soccer team to meet before our matches.

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Woodlake, CA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2014

During our five day stay in this particular marriott hotel (my second in the past two years), we enjoyed our usual excellent service. However this time i would like to pay particular attention to one member of the hotel's management team, Thyme Fordham, their front office supervisor. She was truly an outstanding employee. From the time we checked in till... More 

Was this review helpful? Yes 1
Jayne W, Manager at Residence Inn Dallas Plano, responded to this review

Good morning wickyup, Thank you for taking the time to provide feedback on your recent stay with us. We are glad that you enjoyed the amenities we offer, and had the chance to experience our newly renovated guest rooms. Additionally, thank you for the wonderful comments in regards to Thyme. She is an amazing employee and we are lucky to... More 

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