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Holiday Inn Express Plainview

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4213 W 13th Street, Plainview, TX 79072
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Holiday Inn Express Plainview
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Holiday Inn Express Plainview
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47 Reviews from our TripAdvisor Community

Traveler rating
    10
    18
    10
    2
    7
See reviews for
13
7
3
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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    (47)
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    (12)
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    (15)
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    (8)
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Barling, Arkansas
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice, clean and quiet hotel. Friendly helpful staff even for someone just passing through. Very windy and dusty town most of the time but this hotel still stood out as an oasis. Enjoyed our stay very much.

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Nice hotel. Checked in late. We woke up and went down for breakfast. Nobody there so we had it to ourselves and 6-7 members of staff walking in and having their breakfast. Ran out of bread for toast as the employees ate it all. Here is an idea. If you want to feed your employees. Do it after 9.30am when... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear Scotexan, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Westminster, Colorado
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was very clean and had nice shower. Front-desk staff was great! There is an indoor pool and hot tub/spa, but hot tub was far from hot - maybe you could call it warm. And there were lots of children who were barely being supervised at the pool. Breakfast was poor to fair. If breakfast is important to you, this... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear SharonInColo, We appreciate you taking the time to comment about your recent stay at our hotel. We always strive to provide great service and accommodation to all our guests, and it is nice to read that the room and amenities received are well to your liking. We also appreciate your positive comments on our front desk staff. Your positive... More 

Waco, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 22, 2015

My family booked 2 rooms at this hotel over spring break to visit family. I asked that the rooms be close in proximity which was accommodated. Check in staff very friendly and pleasant. Was advised on check in would get discount since visiting family in town. Both rooms were very clean, beds comfortable. We enjoyed the free breakfast which had... More 

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Denver, Colorado, United States
Top Contributor
210 reviews 210 reviews
59 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed March 22, 2015

A couple of us stayed here for business for a couple of nights, since I travel for business service is one of my most important aspects of where I stay. Misty the GM does a great job of keeping the hotel running smooth. I really don't understand why this one isn't first as it should be. Everything was just perfect... More 

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Kendal, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 17, 2014

Great all American style Holiday Inn Express, all the facilities you need, microwave, ice and and the rooms are good sized and clean. Breakfast all good lots of variety - a great Mexican restaurant across the parking too.

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Oklahoma City, Oklahoma
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 16, 2014

It started with the fact that there was never a person at the front desk. They were always behind a wall and I had to wait several minutes for someone to come out. In fact one time I heard someone start out then a conversation about an employee get together or party started and it sounded like they walked back... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear william o, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that our location worked for your travel needs. However, I noticed that your stay was negatively affected by the level of service you received and the room assignment, specially the air conditioning system. Please accept our sincerest... More 

Houston, Texas
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 31, 2014

An average hotel. Nothing outstanding to say about it. It's supposed to be the better choice in Plainview. I've stayed at another hotel chain in Plainview, supposedly of lesser quality, but, honestly, it was better. The breakfast was immediately forgettable. I did notice that the hallway carpet was dirty. But since I wasn't about to roll on it or eat... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear GWOLBURG, Thank you for your taking the time to evaluate our property. Our aim is to provide all of our guests a unique stay and great customer service. I am sorry if you found the hotel amenities and cleanliness of the common areas to be less than satisfactory. We appreciate your comments and rest assured that they will be... More 

Texas
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 1, 2014

If this is not a new property, is surely looks like it. Hope they keep the place up. Everything you would expect from a new Holiday Inn Ex. Staff eager to please. Fresh cookies to nibble on at the front desk. Fresh room. Fluffy towels. Extra clean bathrooms. Set off from the freeway and boulevard so low traffic noise (no... More 

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Corpus Christi, Texas
Top Contributor
95 reviews 95 reviews
27 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed October 1, 2014

We stayed here as we entered Texas when we moved here and this was the first time we had stayed at a Holiday Inn Express. We didn't know what to expect, but absolutely loved the bed comfort. The room was clean, service was fast to get checked in, and we slept amazingly. We didn't use many of the hotel amenities... More 

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