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Holiday Inn Express Plainview

2.5 of 5 4213 W 13th Street, Plainview, TX 79072
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Holiday Inn Express Plainview
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Holiday Inn Express Plainview
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42 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kendal, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 17, 2014

Great all American style Holiday Inn Express, all the facilities you need, microwave, ice and and the rooms are good sized and clean. Breakfast all good lots of variety - a great Mexican restaurant across the parking too.

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Oklahoma City, Oklahoma
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 16, 2014

It started with the fact that there was never a person at the front desk. They were always behind a wall and I had to wait several minutes for someone to come out. In fact one time I heard someone start out then a conversation about an employee get together or party started and it sounded like they walked back... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear william o, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that our location worked for your travel needs. However, I noticed that your stay was negatively affected by the level of service you received and the room assignment, specially the air conditioning system. Please accept our sincerest... More 

Houston, Texas
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 31, 2014

An average hotel. Nothing outstanding to say about it. It's supposed to be the better choice in Plainview. I've stayed at another hotel chain in Plainview, supposedly of lesser quality, but, honestly, it was better. The breakfast was immediately forgettable. I did notice that the hallway carpet was dirty. But since I wasn't about to roll on it or eat... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear GWOLBURG, Thank you for your taking the time to evaluate our property. Our aim is to provide all of our guests a unique stay and great customer service. I am sorry if you found the hotel amenities and cleanliness of the common areas to be less than satisfactory. We appreciate your comments and rest assured that they will be... More 

Fort Worth, Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 1, 2014

If this is not a new property, is surely looks like it. Hope they keep the place up. Everything you would expect from a new Holiday Inn Ex. Staff eager to please. Fresh cookies to nibble on at the front desk. Fresh room. Fluffy towels. Extra clean bathrooms. Set off from the freeway and boulevard so low traffic noise (no... More 

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Corpus Christi, Texas
Top Contributor
95 reviews 95 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 1, 2014

We stayed here as we entered Texas when we moved here and this was the first time we had stayed at a Holiday Inn Express. We didn't know what to expect, but absolutely loved the bed comfort. The room was clean, service was fast to get checked in, and we slept amazingly. We didn't use many of the hotel amenities... More 

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Balmorhea, Texas
Top Contributor
70 reviews 70 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 10, 2014

Holiday inn express met or exceeded our expectations for a clean comfortable overnight stay. Breakfast was a plus, the staff was friendly and helpful. We would stay again at this attractive, well managed property. Would give it a 3.8 if available.

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IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear barbsbaby, Thank you for your feedback regarding your recent visit at our hotel. We are so pleased you enjoyed your over-all stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again on your... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 4, 2014

We were late coming in but still had a few rooms ....lady was very nice n helpful at front desk ...rooms are very big whitch you don't find that much these days ...very happy rooms looked and felt and smelled clean ....breakfast n coffee were good ...will stay here again passing threw ...

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Port Sulphur, Louisiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

People went above and beyond to help us. We stayed here almost a week. Great service! No problems always left enough towels! The pool indoor was great the kids had a blast. Had my grandchildren and invited cousin to bring her grandkids to come swim. We had a great time around the pool.

Was this review helpful? Yes
Top Contributor
218 reviews 218 reviews
65 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 2, 2014

The hotel is clean and well maintained. The staff were friendly and mostly helpful. The indoor pool is warm enough for comfort and cool enough to be refreshing. The room was clean and comfortable. The pillows and bed were comfy. The ovation is convenient.

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Burlington, Colorado
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 20, 2014

We were driving on May 18, 2014 on our first night of vacation and decided to drive late. We stopped at the Holiday Inn Express in Plainview, Texas expecting our usual efficient good service, that other Holiday Inns in other cities had given us. The young man at the desk had to call his manager for help to even check... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear Carl B, Thank you for being one of our IHG Rewards Club Members and writing us a feedback. I am very disappointed to hear about your experience on your recent stay. I want to assure you our hotel is very proud of its level of service, cleanliness and quality of its product. I would love the opportunity to regain... More 

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Additional Information about Holiday Inn Express Plainview

Address: 4213 W 13th Street, Plainview, TX 79072
Phone Number:
Location: United States > Texas > Plainview
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Plainview 2.5*
Number of rooms: 62
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Also Known As:
Holiday Inn Express Plainview Hotel Plainview
Holiday Inn Plainview
Plainview Holiday Inn

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Room/suite (6)
Pool/beach area (1)
Hotel & grounds (5)
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Dining (3)
Other (2)
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