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All 7 Plainview hotels

Holiday Inn Express Plainview

2.5 of 5 Hotel   |   4213 W 13th Street, Plainview, TX 79072
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63%
Ranked #4 of 7 hotels in Plainview
A recent review
4 of 5 stars reviewed 1 week ago
roxiekay
  • Reviews (34)
  • Photos (20)
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  • Room tips (5)
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34 people have reviewed this hotel

Traveler rating
    4
    16
    5
    2
    7
See reviews for
9
5
3
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • German first
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English first
Top Contributor
133 reviews 133 reviews
49 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is clean and well maintained. The staff were friendly and mostly helpful. The indoor pool is warm enough for comfort and cool enough to be refreshing. The room was clean and comfortable. The pillows and bed were comfy. The ovation is convenient.

Was this review helpful? Yes
Burlington, Colorado
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We were driving on May 18, 2014 on our first night of vacation and decided to drive late. We stopped at the Holiday Inn Express in Plainview, Texas expecting our usual efficient good service, that other Holiday Inns in other cities had given us. The young man at the desk had to call his manager for help to even check... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear Carl B, Thank you for being one of our IHG Rewards Club Members and writing us a feedback. I am very disappointed to hear about your experience on your recent stay. I want to assure you our hotel is very proud of its level of service, cleanliness and quality of its product. I would love the opportunity to regain... More

Travelers are raving about these Plainview hotels

Broken Arrow, Oklahoma
Top Contributor
101 reviews 101 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed May 29, 2014

I have no complaint to make. Our one-night stay here was unremarkable. We did find the staff to be friendly and helpful. The rooms were fine...clean and adequate. Due to highway construction at the time of our visit, it was a bit hard to get to the part of town on the other side of the highway but we managed... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear TravelinQueen, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare More

Shamrock, Texas
Top Contributor
114 reviews 114 reviews
28 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed May 18, 2014

I could not find anything seriously wrong to downgrade this hotel as some of the other reviews have done. The basics were there and the staff was friendly, efficient, the room was clean and comfortable. The breakfast was very good. Overall, I have to say I was pleased with my stay and would stay here again.

Was this review helpful? Yes
Texas-USA
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 20, 2013

I was concerned with some of the reviews, but there are not many options in that area that offer everything and their facilities are sort of new. I'll be honest that I've never been to that area in Texas and the drive had me worried about how plain and empty really Plainview is. The name says it all, but the... More

Was this review helpful? Yes 1
Misty A, Manager at Holiday Inn Express Plainview, responded to this review

Thank you for allowing us the opportunity to serve you during your stay in Plainview. It is always a pleasure knowing that our efforts in making your stay memorable were a success. Thank you for taking the time to share your experience with us! More

Dallas, Texas
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 3, 2013

Making reservations far ahead of time complete with reservation number means nothing. If they get a chance to rent at a higher rate from someone else than they agreed for your group, some will be without a room. They will not even recognize they have done such. They will refer you to a stinking rats nest up the road a... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear Bob H, Thank you for taking the time to write a feedback. We appreciate your feedback as this is our best resource for improving guest services. It is unfortunate that your experience was not what you expected. I sincerely apologize for the troubles you had with your reservation and for any inconvenience this has caused you. It is only... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 4, 2013

I stayed there for 3 nights in May for my nieces graduation. On say June 1 I was leaving to attend her graduation party as I backed up one of there maintenance crew had left a full can if paint under my truck there were no cones or any indication they were working on the parking lot , well I... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear Reyes9596, Thank you for your review regarding your recent stay at the Holiday Inn Express Hotel & Suites Plainview, TX. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely, Dhan M Case... More

Chicago
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 22, 2013

Holiday Inn Express is always of a certain consistency and predictability, which is good. This is a very nice Holiday Inn Express, especially in the middle of nowhere, Plainview, Texas. It is actually a jewel. There are a few things amiss but I had to keep reminding myself, "I am in Plainview", not some populous area. The gentleman who checked... More

Was this review helpful? Yes 2
Plainview, TX
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 7, 2013

I was outraged to receive a call on the afternoon of my daughter's wedding from my 70 year old parents that the room that they reserved had been given to the previous guest, because they wanted to extend their stay! My mother had underwent surgery a month before this day and was very weak. She requested a Double Handicapped Room... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear WBUPlainview_TX, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

Plainview, Texas
1 review
1 of 5 stars Reviewed May 13, 2013

We arrived at 3pm and waited almost 30 minutes for the clerk to find us a room. This was after the Holiday Inn called to confirm and attempt to change my reservation the very same morning. We booked a little girls slumber party there three weeks in advance because of the indoor pool. We booked a double queen suite with... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear motherdtradventures, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the room confusion and for the poor customer service which was unacceptable. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the... More

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Additional Information about Holiday Inn Express Plainview

Address: 4213 W 13th Street, Plainview, TX 79072
Phone Number:
Location: United States > Texas > Plainview
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Plainview 2.5*
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Also Known As:
Holiday Inn Express Plainview Hotel Plainview
Holiday Inn Plainview
Plainview Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Newest hotel in Plainview, TX! The Holiday Inn Express Hotel is located off I-27 beside the Wal-Mart Super Center and the JC Penny Outlet and only 2 miles from Wayland Baptist University. We are only 3 miles from Excel Beef packing plant, by Cargill and Azteca Milling Company and only mile from the Peanut Corporation of America . The Holiday Inn Express Hotel in Plainview, Texas is only a mile away from the Wal-Mart Distribution Center and Covenant Hospital. Visit Plainview and view the historic downtown along with several antique stores. The Holiday Inn Express Plainview is also within walking distance to movies and 8 restaurants including Chili s. Our guests have access to the Plainview Country Club with charging privileges for golf and meals. The Holiday Inn Express features: large indoor heated pool and hot tub, fitness center, free continental breakfast and a manager s hour free of charge. Guest room amenities include: coffee-maker, micro-fridge, hairdryer, oversized work/activity desk, iron and board and hard wired high-speed Internet access. Additionally, we feature a wireless hot spot in the lobby and business center. Come and enjoy our fresh baked cookies and awesome hospitality. We know you will enjoy your stay! ... more   less 
Number of rooms
62

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