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Holiday Inn Express Plainview

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4213 W 13th Street, Plainview, TX 79072
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Holiday Inn Express Plainview
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Holiday Inn Express Plainview
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49 Reviews from our TripAdvisor Community

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Traveler rating
    10
    19
    11
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (49)
  • Mar-May only
    (12)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (8)
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Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Working in the area. Looked around at other hotels and this was the best place I could find. My only issues deal with the comfort level of the bed and the bath tub in my room is really angled to the center, and is slick!! The breakfast is the average every holiday inn express breakfast. The pool seems to be... More 

Was this review helpful? Yes
Level Contributor
265 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 19, 2015

Second visit to this location, they were full due to a recent storm flooding 5 rooms but it didn't interfere with the service. The room was large and well maintained although there was some obvious wear in the bathtub and sink. My room was by the elevator but noise was not an issue. The desk staff were friendly and helpful.... More 

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Barling, Arkansas
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 25, 2015

Very nice, clean and quiet hotel. Friendly helpful staff even for someone just passing through. Very windy and dusty town most of the time but this hotel still stood out as an oasis. Enjoyed our stay very much.

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 14, 2015

Nice hotel. Checked in late. We woke up and went down for breakfast. Nobody there so we had it to ourselves and 6-7 members of staff walking in and having their breakfast. Ran out of bread for toast as the employees ate it all. Here is an idea. If you want to feed your employees. Do it after 9.30am when... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear Scotexan, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Westminster, Colorado
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 3, 2015

Room was very clean and had nice shower. Front-desk staff was great! There is an indoor pool and hot tub/spa, but hot tub was far from hot - maybe you could call it warm. And there were lots of children who were barely being supervised at the pool. Breakfast was poor to fair. If breakfast is important to you, this... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear SharonInColo, We appreciate you taking the time to comment about your recent stay at our hotel. We always strive to provide great service and accommodation to all our guests, and it is nice to read that the room and amenities received are well to your liking. We also appreciate your positive comments on our front desk staff. Your positive... More 

Waco, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 22, 2015

My family booked 2 rooms at this hotel over spring break to visit family. I asked that the rooms be close in proximity which was accommodated. Check in staff very friendly and pleasant. Was advised on check in would get discount since visiting family in town. Both rooms were very clean, beds comfortable. We enjoyed the free breakfast which had... More 

Was this review helpful? Yes 1
Denver, Colorado, United States
Level Contributor
226 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed March 22, 2015

A couple of us stayed here for business for a couple of nights, since I travel for business service is one of my most important aspects of where I stay. Misty the GM does a great job of keeping the hotel running smooth. I really don't understand why this one isn't first as it should be. Everything was just perfect... More 

Was this review helpful? Yes 1
Kendal, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 17, 2014

Great all American style Holiday Inn Express, all the facilities you need, microwave, ice and and the rooms are good sized and clean. Breakfast all good lots of variety - a great Mexican restaurant across the parking too.

Was this review helpful? Yes 2
Oklahoma City, Oklahoma
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 16, 2014

It started with the fact that there was never a person at the front desk. They were always behind a wall and I had to wait several minutes for someone to come out. In fact one time I heard someone start out then a conversation about an employee get together or party started and it sounded like they walked back... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear william o, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that our location worked for your travel needs. However, I noticed that your stay was negatively affected by the level of service you received and the room assignment, specially the air conditioning system. Please accept our sincerest... More 

Houston, Texas
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 31, 2014

An average hotel. Nothing outstanding to say about it. It's supposed to be the better choice in Plainview. I've stayed at another hotel chain in Plainview, supposedly of lesser quality, but, honestly, it was better. The breakfast was immediately forgettable. I did notice that the hallway carpet was dirty. But since I wasn't about to roll on it or eat... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear GWOLBURG, Thank you for your taking the time to evaluate our property. Our aim is to provide all of our guests a unique stay and great customer service. I am sorry if you found the hotel amenities and cleanliness of the common areas to be less than satisfactory. We appreciate your comments and rest assured that they will be... More 

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