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Holiday Inn Express Plainview

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4213 W 13th Street, Plainview, TX 79072
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Holiday Inn Express Plainview
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Holiday Inn Express Plainview
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44 reviews from our community

Traveler rating
    9
    18
    8
    2
    7
See reviews for
13
5
3
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Waco, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family booked 2 rooms at this hotel over spring break to visit family. I asked that the rooms be close in proximity which was accommodated. Check in staff very friendly and pleasant. Was advised on check in would get discount since visiting family in town. Both rooms were very clean, beds comfortable. We enjoyed the free breakfast which had... More 

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Denver, Colorado, United States
Top Contributor
165 reviews 165 reviews
51 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A couple of us stayed here for business for a couple of nights, since I travel for business service is one of my most important aspects of where I stay. Misty the GM does a great job of keeping the hotel running smooth. I really don't understand why this one isn't first as it should be. Everything was just perfect... More 

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Kendal, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 17, 2014

Great all American style Holiday Inn Express, all the facilities you need, microwave, ice and and the rooms are good sized and clean. Breakfast all good lots of variety - a great Mexican restaurant across the parking too.

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Oklahoma City, Oklahoma
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 16, 2014

It started with the fact that there was never a person at the front desk. They were always behind a wall and I had to wait several minutes for someone to come out. In fact one time I heard someone start out then a conversation about an employee get together or party started and it sounded like they walked back... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear william o, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that our location worked for your travel needs. However, I noticed that your stay was negatively affected by the level of service you received and the room assignment, specially the air conditioning system. Please accept our sincerest... More 

Houston, Texas
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 31, 2014

An average hotel. Nothing outstanding to say about it. It's supposed to be the better choice in Plainview. I've stayed at another hotel chain in Plainview, supposedly of lesser quality, but, honestly, it was better. The breakfast was immediately forgettable. I did notice that the hallway carpet was dirty. But since I wasn't about to roll on it or eat... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear GWOLBURG, Thank you for your taking the time to evaluate our property. Our aim is to provide all of our guests a unique stay and great customer service. I am sorry if you found the hotel amenities and cleanliness of the common areas to be less than satisfactory. We appreciate your comments and rest assured that they will be... More 

Fort Worth, Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 1, 2014

If this is not a new property, is surely looks like it. Hope they keep the place up. Everything you would expect from a new Holiday Inn Ex. Staff eager to please. Fresh cookies to nibble on at the front desk. Fresh room. Fluffy towels. Extra clean bathrooms. Set off from the freeway and boulevard so low traffic noise (no... More 

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Corpus Christi, Texas
Top Contributor
95 reviews 95 reviews
27 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 1, 2014

We stayed here as we entered Texas when we moved here and this was the first time we had stayed at a Holiday Inn Express. We didn't know what to expect, but absolutely loved the bed comfort. The room was clean, service was fast to get checked in, and we slept amazingly. We didn't use many of the hotel amenities... More 

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Balmorhea, Texas
Top Contributor
70 reviews 70 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 10, 2014

Holiday inn express met or exceeded our expectations for a clean comfortable overnight stay. Breakfast was a plus, the staff was friendly and helpful. We would stay again at this attractive, well managed property. Would give it a 3.8 if available.

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IHGCare, Guest Relations Manager at Holiday Inn Express Plainview, responded to this review

Dear barbsbaby, Thank you for your feedback regarding your recent visit at our hotel. We are so pleased you enjoyed your over-all stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again on your... More 

Austin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 4, 2014

We were late coming in but still had a few rooms ....lady was very nice n helpful at front desk ...rooms are very big whitch you don't find that much these days ...very happy rooms looked and felt and smelled clean ....breakfast n coffee were good ...will stay here again passing threw ...

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Port Sulphur, Louisiana
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

People went above and beyond to help us. We stayed here almost a week. Great service! No problems always left enough towels! The pool indoor was great the kids had a blast. Had my grandchildren and invited cousin to bring her grandkids to come swim. We had a great time around the pool.

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