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Hampton Inn & Suites Pharr

2.5 of 5 300 West Nolana Loop, Pharr, TX 78501
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Certificate of Excellence 2014
Hampton Inn & Suites Pharr
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Hampton Inn & Suites Pharr
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120 reviews from our community

Traveler rating
    71
    35
    6
    3
    5
See reviews for
36
12
14
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (30)
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Austin, TX, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Continual problems with heating / cooling system. This needs to be fixed before anyone stays here. Room is good quality to be expected at Hampton. Food was very good and evening buffet was very good during my stay.

Review collected in partnership with Hampton

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OGIHtls, Public Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Thank you ‘Andrew’ for taking the time to write a review of your recent stay with us. I want to apologize for the inconveniences you had with your HVAC. We try our best to accommodate all of our guest when they experience any problems while staying with us. We should have had moved you into another room so you did... More 

SAN ANTONIO, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms are exceptionally clean and there is lots of peace & quiet. Great breakfast bar which also included my morning paper ! The location is terrific because you are only 10 minutes from any of the surrounding towns in any direction. Safe and easy to get in & out.

Review collected in partnership with Hampton

Was this review helpful? Yes
OGIHtls, Guest Relations Manager at Hampton Inn & Suites Pharr, responded to this review

We would like to “Thank you” for taking the time to complete our survey. We pride ourselves on being given the Certificate Of Excellence Award from Tripadvisor. Our goal is to continue this success and that would not be possible without your feedback. We are overjoyed that you were able to enjoy a “Peace and Quiet” stay with us. In... More 

La Porte, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We almost always show up at the last minute and this location has always accomodated us with their best room. We ussually stay on the weekends. The staff is very helpful and always come through with a room. The rooms are very clean and lots of space.

Review collected in partnership with Hampton

Was this review helpful? Yes
OGIHtls, Public Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Dear Jose, We would like to “Thank you” for such an amazing review. We are so thankful you chose to spend your time with us. I will be sure to extend your warm review to the staff and we forward to seeing you on your next visit with us. Best Wishes, Monica Vega More 

1 review
2 of 5 stars Reviewed 4 weeks ago

When we arrived the lobby was nice and the accommodations at a surface level looked nice. When we got into the room the tub area looked wery used and the tub drain would not go down. The comforters were all Lumpy and needed replacement. We had our 3 young kids with us so we got the suite with the sofa... More 

Was this review helpful? Yes
OGIHtls, Public Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Dear Jill, Thank you so much for you review on Trip Advisor and for taking the time to complete our survey. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed December 21, 2014

Little bit of a problem with room being ready on time. Other than that the stay was excellent. Room was clean and fresh. The bed incredible. Room was quiet. A refreshing change from other local establishments where noise is a big problem.

Review collected in partnership with Hampton

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OGIHtls, Guest Relations Manager at Hampton Inn & Suites Pharr, responded to this review

So glad you were able to enjoy your stay during your visit to Pharr. While we can't always guarantee an early check in, we try our best to get you all in as soon as rooms are ready.Thank you for your nice comments. We strive to provide the most friendly service and cleanest rooms in the area. I look forward... More 

MONTERREY, MX
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 18, 2014

The hotel is well located. The building itself is in good shape. Elevators (2) are far more than slooow. The big problem with this location is the managing staff (not the people doing the bedrooms). We came back to our room at 6 pm and found it no done yet.....after my call asking for the service I was never able... More 

Was this review helpful? Yes
OGIHtls, Guest Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Jafr, We're sorry to hear you were not satisfied with your recent stay. Our hotel is 100% satisfaction guarantee and we strive to do everything in our power to make sure your stay is perfect. I will be sure to share your feedback with all of our department heads to ensure we correct any issues moving forward. We do hope... More 

Lubbock, Texas
Top Contributor
157 reviews 157 reviews
53 hotel reviews
199 helpful votes 199 helpful votes
3 of 5 stars Reviewed December 16, 2014

First time at this property and found it to be average in comparison with other regional Hampton properties. Check in was friendly and efficient, had to ask for my HHonors Gold status goodie bag. Found room to be average cleanliness and comfort. Breakfast was okay, but without any real distinguishing choices. I would stay here again for the convenience. Felt... More 

Was this review helpful? Yes 1
OGIHtls, Public Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Thank you for taking time to write a review. We appreciate your business and am glad to hear you enjoyed your visit. We apologize for failing to exceed your expectations as a Hilton Gold member We're constantly tweaking and improving our Gold members offerings, so if there's anything specific you'd like to see, please let us know. Thanks again and... More 

irving, United States
1 review
2 of 5 stars Reviewed December 7, 2014

No hot water and they did not offer to discount. I was directed to call customer service and in the mean time they have my money. The room was clean and the service was friendly. The food was tasty. It was very secure because of all the extra law enforcement that was staying there as well.

Review collected in partnership with Hampton

Was this review helpful? Yes
OGIHtls, Guest Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Thank you for your response as we appreciate all feedback, positive or negative. I apologize for the hot water in your room,we have made changes to ensure hot water for the entire hotel. In the event you need overnight accommodations in the Pharr/Edinburg area again, we hope you are willing to give us a second chance to show the hotels... More 

Lubbock, United States
1 review
4 of 5 stars Reviewed December 1, 2014

The staff at his Hampton Inn repeatedly went above and beyond their responsibilities to make our family feel welcomed! We stayed over the Thanksgiving Holiday and although it is not always nice to be working on a holiday, every member of the staff was smiling and greeting every guest. The rooms are clean and comfortable. Our room was very quiet... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
OGIHtls, Guest Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Ana, Thank you so much for your kind words following your recent stay. I am thrilled to see that our hard work and hospitality left such a positive impression on you. We truly appreciate your willingness to share your experience with other Trip Advisor users and look forward to hosting you again in the near future. Becky Ortega More 

Austin, Texas, United States
2 reviews
4 of 5 stars Reviewed November 23, 2014 via mobile

I had business in Edinburg and had difficulty finding a suitable place there to stay. I came across this hotel and thought I'd give it a try. The property is very nice and clean and has a great workout facility. The room was spacious and more than met my needs. The free breakfast was pretty typical of what you get--not... More 

Was this review helpful? Yes
OGIHtls, Guest Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Todd, We truly appreciate your willingness to share your experience on our Trip Advisor page. I am delighted to hear that business trip was enjoyable and that you experienced warm, welcoming hospitality from our team. The experience you describe is exactly what we seek to provide for all of our guests. We will be rolling out new Hampton approved items... More 

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Additional Information about Hampton Inn & Suites Pharr

Address: 300 West Nolana Loop, Pharr, TX 78501
Phone Number:
Location: United States > Texas > Pharr
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Pharr 2.5*
Number of rooms: 96
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Also Known As:
Hampton Inn And Suites Pharr
Hampton Inn & Suites Pharr Hotel Pharr
Hampton Inn Pharr
Pharr Hampton Inn

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