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Hampton Inn & Suites Pharr

#2 of 12 Hotels in Pharr
Certificate of Excellence
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300 West Nolana Loop, Pharr, TX 78501
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Hampton Inn & Suites Pharr
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Hampton Inn & Suites Pharr
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129 reviews from our community

Traveler rating
    75
    37
    8
    4
    5
See reviews for
38
13
14
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Houston, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Excellent breakfast quality and choices. The location of the hotel is perfect for business in both McAllen and Edinburg. Beautiful lobby. Fitness Center has great ammenities. Outdoor pool is refreshing and comfortable for relaxing. Clean rooms and plush pillows.

Review collected in partnership with Hampton

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Columbus, United States
1 review
4 of 5 stars Reviewed April 21, 2015

Friendly personnel, good facilities, the only thing is the day I stay due to a storm the hotel got with not power supply, then the brake fast was not entire served, but the cold food was available, everything else pretty good

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed March 2, 2015

I am a single woman traveling on business. Safety is important to me. The Hampton Inn was very safe and I never felt insecure. The breakfast was excellent and I really appreciated the fruit to take to the room for a later snack.

Review collected in partnership with Hampton

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OGIHtls, Guest Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Thank you for taking the time to write this wonderful review of your recent stay with us. We’re very glad to hear that this stay was “safe and excellent!” It is great knowing that we’re doing an excellent job in providing the best hospitality service possible. Every one of our guest will get the same service that you received, from... More 

New York, United States
1 review
3 of 5 stars Reviewed February 24, 2015

They require that you reserve in advance. I did. No shuttle ever arrived. Called hotel 3 times while I waited a half hour and was told it would be there "soon." The hotel is only about 10 minutes away from the airport--obviously the shuttle had never been dispatched to pick me up.

Review collected in partnership with Hampton

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OGIHtls, Guest Relations Manager at Hampton Inn & Suites Pharr, responded to this review

I would like to take this opportunity to apologize for not meeting your expectations during your recent visit at our hotel. Our staff continually strives to take care of every guest and their special requests. I can assure you this is an isolated incident when we do not exceed our guests expectations and do hope you will give us the... More 

Taos
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 8, 2015 via mobile

My wife and I spent one night while visiting with friends. As Hampton's go, I would rate this one a bit below par. The staff was exceptionally helpful and friendly. However, the room was not quite up to the usual standards I have expected at Hampton's. Carpet a bit worn, bathroom fixtures outdated, & kinda noisy.

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OGIHtls, Guest Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Thank you so much for the excellent review on Trip Advisor and for taking the time to complete our survey. Dear Don, We are delighted you experienced a great customer service experience! On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using... More 

Los Angeles, California
Top Contributor
53 reviews 53 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed February 5, 2015

I stayed at the Pharr Hampton during the first few weeks of January, 2015. Other than the check in, where the young man at the Front Desk was more concerned about watching the NFL Playoff Game (Saturday Night) than check me in (or acknowledge my Hilton Diamond Status) the stay was superlative. The extra attention by the Front Desk and... More 

Was this review helpful? Yes 1
OGIHtls, Guest Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Dear Kirby, Thank you for taking the time to review our Hotel. As you experienced, we pride ourselves on maintaining the highest level of standards for our guests! I am happy to hear you enjoyed our Reception and our staff is looking forward to welcoming you back to the hotel. Please do not hesitate to contact me if I may... More 

Coppell, United States
1 review
5 of 5 stars Reviewed January 31, 2015

Very friendly staff, nice hotel, OK location. Was real pleased with the staff and the new feel to this hotel. Not real close to the McAllen restaurant area so walked over to Rudy's barbecue across the street

Review collected in partnership with Hampton

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OGIHtls, Guest Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Dear William, Thank you for such a great review! We are delighted to see you were able to enjoy our best features and amenities during your visit. Our housekeeping department strives to achieve the highest level of cleanliness to ensure your experience will be a superior one. I am also happy to see our staff exceeded your expectations. We are... More 

Austin, TX, United States
1 review
3 of 5 stars Reviewed January 16, 2015

Continual problems with heating / cooling system. This needs to be fixed before anyone stays here. Room is good quality to be expected at Hampton. Food was very good and evening buffet was very good during my stay.

Review collected in partnership with Hampton

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OGIHtls, Public Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Thank you ‘Andrew’ for taking the time to write a review of your recent stay with us. I want to apologize for the inconveniences you had with your HVAC. We try our best to accommodate all of our guest when they experience any problems while staying with us. We should have had moved you into another room so you did... More 

SAN ANTONIO, United States
1 review
5 of 5 stars Reviewed January 13, 2015

The rooms are exceptionally clean and there is lots of peace & quiet. Great breakfast bar which also included my morning paper ! The location is terrific because you are only 10 minutes from any of the surrounding towns in any direction. Safe and easy to get in & out.

Review collected in partnership with Hampton

Was this review helpful? Yes
OGIHtls, Guest Relations Manager at Hampton Inn & Suites Pharr, responded to this review

We would like to “Thank you” for taking the time to complete our survey. We pride ourselves on being given the Certificate Of Excellence Award from Tripadvisor. Our goal is to continue this success and that would not be possible without your feedback. We are overjoyed that you were able to enjoy a “Peace and Quiet” stay with us. In... More 

La Porte, United States
1 review
5 of 5 stars Reviewed December 31, 2014

We almost always show up at the last minute and this location has always accomodated us with their best room. We ussually stay on the weekends. The staff is very helpful and always come through with a room. The rooms are very clean and lots of space.

Review collected in partnership with Hampton

Was this review helpful? Yes
OGIHtls, Public Relations Manager at Hampton Inn & Suites Pharr, responded to this review

Dear Jose, We would like to “Thank you” for such an amazing review. We are so thankful you chose to spend your time with us. I will be sure to extend your warm review to the staff and we forward to seeing you on your next visit with us. Best Wishes, Monica Vega More 

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