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All 12 Pharr hotels

Quality Inn

2.0 of 5 Hotel   |   1301 W. Expwy. 83, Pharr, TX 78577
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Ranked #7 of 12 Hotels in Pharr
A recent review
3 of 5 stars reviewed yesterday
Dean H San Juan Cosala, Mexico
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31 reviews from our community

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    1
    4
    5
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Juan Cosala, Mexico
Top Contributor
130 reviews 130 reviews
65 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed yesterday NEW

Navigating the parking lot is difficult when too many people choose to park under the front canopy, blocking circulation and we had to back up the length of the lot to find a space on the other side. Then we're greeted with a sign that blares "LOCK your car; TAKE your keys; HIDE your belongings. Is this a bad neighborhood?... More

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Austin, Texas
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Let me first say that if it were not for the friendliness of the staff, this place would have rated "terrible." Also, the breakfast tasted good, and the ladies tending to the food were very polite. I mean, I get it. It's very affordable; so it's not going to be like the newer places down the highway. But come on,... More

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kmlrvi123, Manager at Quality Inn, responded to this review

Hello, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards,... More

Houston, Texas, Usa
2 reviews
1 of 5 stars Reviewed August 26, 2014 via mobile

Mold on walls, hairs in bathroom, stained sheets, toe nail clippings next to bed. We had a funeral to attend and Quality Inn was our last resort as everything else was booked. There is a strange, musty, smokey odor to the lobby. Our room (we checked in late and came back after dinner) was really gross. We slept with the... More

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kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our hotel survey. I am terribly sorry to hear about your experience. On behalf of Quality Inn, I would like to apologize for the inconveniece caused to you and your family members. I will personally take matters into my own hands to assure a more comfortable stay. I do ask... More

Mission, Texas
Contributor
20 reviews 20 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 18, 2014

We are local and stayed at this hotel because our a/c went out. We could not have been more pleased...from check-in to check-out. Mary, who checked us in was friendly and helpful. They allowed us to check in a little early b/c of our situation. The room was spacious and clean. Breakfast was plentiful with good options.

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kmlrvi123, General Manager at Quality Inn, responded to this review

Hello Barbara, Thank you for taking the time to answer our online survey. On behalf of all our staff we want to thank you for all the compliments. We strive to make our guest feel at home. We hope everything went ok with the A/C. Once again thank you for staying at our hotel. Have a nice day. Sincerely, Gill... More

Monterrey, Mexico
2 reviews
5 of 5 stars Reviewed July 6, 2014

This is an excellent and affordable choice. I travelled with my wife and kids and the front desk service was truly something that I am absolutely thankful for. The front desk staff is very well trained, assertive and customer service oriented. They made my stay very comfortable and pleasant. I would definitely come back and I highly recommend this property.... More

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kmlrvi123, General Manager at Quality Inn, responded to this review

Hello jbarrios14, Thank you for taking the time to fill out our online survey on your recent stay at our hotel. On behalf of all our staff we would like to thank you for your compliments. Thank you again and hope to see you soon. Sincerely, Gill General Manger Quality Inn 956-702-4880 More

Keller, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2014

The lobby has an awful unpleasant odor when you first walk in the door. Our room smelled of urine and the maids did not clean the bathroom. I would advise you to just drive right past this location and find a nicer place to spend the night. Guy at the front desk is extremely rude.

Was this review helpful? Yes 1
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, On behalf of the Quality Inn, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so... More

Red River, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2013

Beds so comfortable that we now have a new member added to our family. Very happy. My wife, not so much. She knows the bath room very well, more so the last week of our stay. Other than that the stay has been the best. Staff helpfull to the T. Rooms cleaned daily and apprecitated. Breakfast so good and not... More

Was this review helpful? Yes 1
Twitty
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2013

Places to eat can be hit or miss, but asking front desk hotel clerk paid off for myself and fellow guest. Stayed five nights, and if you choose to stay here your choice will be home runs. Service, excellent. Food, excellent. Hotel, clean, beautiful, friendly, spacious, and highly recommendable.

Was this review helpful? Yes 1
Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 28, 2013

I stayed here because of the good reviews. What a joke. There was no one at the desk when we arrived. A man appeared in beach attire and stated he was off duty and it was shift change time. I waited and a nice young man checked me in. The maintenance man offered to help with any needs. After checking... More

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Mexico
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 3, 2013

The hotel is close to shopping centers, breakfast is very acceptable, the staff is friendly, the check in and out times are comfortable and comfort-price relation is good, you want more pay more. Actually we were very comfortable with what we paid.

Was this review helpful? Yes 1
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Additional Information about Quality Inn

Address: 1301 W. Expwy. 83, Pharr, TX 78577
Phone Number:
Location: United States > Texas > Pharr
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 58
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