We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn

2.0 of 5
Hotel website
Hotel deals
1301 W. Expwy. 83, Pharr, TX 78577
Special Offer
Choice Privileges Points
Quality Inn
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #7 of 12 Hotels in Pharr
A recent review
4 of 5 stars reviewed 2 weeks ago
JULIA68 Minneapolis, Minnesota
Write a Review

39 reviews from our community

Traveler rating
    13
    10
    5
    4
    7
See reviews for
14
13
Solo
0
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (39)
  • Mar-May only
    (11)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (9)
All months
Minneapolis, Minnesota
Top Contributor
181 reviews 181 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room (111) was just fine-quiet and clean and updated. No issues with that. Check in and out was quick and easy. Included breakfast was great every day and the assistance we received from helpful staff out there was great. Had room cleaned one day out of the 5 we were there and they did a great job. Pool was... More 

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our online survey. On behalf of all our staff we want to thank you for your comments. Hope to see you soon. Sincerely, Kamaldeep Gill General Manager More 

Torreon, Mexico
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed January 22, 2015

I reserved this hotel through Expedia and the first thing I noticed was that the hotel was being remodeled and there was no warning about it and it was a big mess. Secondly they assigned me a smokers room when I specifically asked for a non-smoking. Up to this point, you could say this type of things could happen in... More 

Was this review helpful? Yes
kmlrvi123, Manager at Quality Inn, responded to this review

I'm extremely sorry to hear about the room type issue that you experienced, but I will speak to my front desk staff to handle these types of issues in a better manner next time. Thank you so much for taking time to share your experience. More 

Puebla
Contributor
14 reviews 14 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 21, 2015 via mobile

Looks old and walls are dirty, paint stains on the rooms, the air conditioning hasn't been cleaned in decades, needs manteinance, arrived at night, we wanted to leave but the other option was fully booked for the night so we stayed and left the next morning.

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our online survey. We apologize for the inconvenience. Our hotel is currently going through renovations to ensure a more comfortable stay. We hope to see you again. Sincerely, Kamaldeep Gill General Manager More 

Austin, Texas
1 review
1 of 5 stars Reviewed December 12, 2014

The carpets are old, smelly and nasty. Closet door was mirrored and all busted up. Sheets were clean, bed was comfortable. They brag on "200 Thread Count" sheets. The dinning area so small people filled it up and stood in the kitchen, no room to even sample the breakfast, we ate out. The doors to the rooms have been busted... More 

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our online survey. On behalf of all our staff I would like to apologize for any inconvinences you had during your stay at our hotel. We are currently on the process of renovating the hotel to better accommodate our guests. Once again, thank you for taking the time to write... More 

Seattle, Washington
Contributor
17 reviews 17 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 22, 2014

Room was clean and quiet. No WiFi service the night I checked in. Price was excellent. Breakfast was ok. If I was ever in Pharr I would stay there again. I don't know what else I can say. TripAdvisor wants me too type at least 200 characters.

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello BudMan 100, Thank you for taking the time to fillout our online survey. On behalf of all our staff we appreciate your comments. We are in the process of changing internet companys. Thank you again and hope to see you soon. Sincerely, Kamaldeep Gill General Manger More 

Houston, Texas
Top Contributor
88 reviews 88 reviews
72 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 28, 2014

Great room. Very large, very clean, comfortable bed. A/C worked well. Room was quiet. Breakfast was decent - nothing special. Nice TV with lots of channels. Fridge and microwave in room a plus. No complaints at all.

Was this review helpful? Yes
San Juan Cosala, Mexico
Top Contributor
151 reviews 151 reviews
71 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed October 20, 2014

Navigating the parking lot is difficult when too many people choose to park under the front canopy, blocking circulation and we had to back up the length of the lot to find a space on the other side. Then we're greeted with a sign that blares "LOCK your car; TAKE your keys; HIDE your belongings. Is this a bad neighborhood?... More 

Was this review helpful? Yes
Austin, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 29, 2014

Let me first say that if it were not for the friendliness of the staff, this place would have rated "terrible." Also, the breakfast tasted good, and the ladies tending to the food were very polite. I mean, I get it. It's very affordable; so it's not going to be like the newer places down the highway. But come on,... More 

Was this review helpful? Yes
kmlrvi123, Manager at Quality Inn, responded to this review

Hello, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards,... More 

Houston, Texas, Usa
2 reviews
1 of 5 stars Reviewed August 26, 2014

Mold on walls, hairs in bathroom, stained sheets, toe nail clippings next to bed. We had a funeral to attend and Quality Inn was our last resort as everything else was booked. There is a strange, musty, smokey odor to the lobby. Our room (we checked in late and came back after dinner) was really gross. We slept with the... More 

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our hotel survey. I am terribly sorry to hear about your experience. On behalf of Quality Inn, I would like to apologize for the inconveniece caused to you and your family members. I will personally take matters into my own hands to assure a more comfortable stay. I do ask... More 

Mission, Texas
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 18, 2014

We are local and stayed at this hotel because our a/c went out. We could not have been more pleased...from check-in to check-out. Mary, who checked us in was friendly and helpful. They allowed us to check in a little early b/c of our situation. The room was spacious and clean. Breakfast was plentiful with good options.

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello Barbara, Thank you for taking the time to answer our online survey. On behalf of all our staff we want to thank you for all the compliments. We strive to make our guest feel at home. We hope everything went ok with the A/C. Once again thank you for staying at our hotel. Have a nice day. Sincerely, Gill... More 

Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Pool/beach area (3)
Viewed
Room/suite (4)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question