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Quality Inn

2.0 of 5
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1301 W. Expwy. 83, Pharr, TX 78577
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Quality Inn
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Ranked #8 of 12 Hotels in Pharr
A recent review
3 of 5 stars reviewed 1 week ago
Herb C Grand Rapids, Michigan
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41 Reviews from our TripAdvisor Community

Traveler rating
    13
    10
    6
    4
    8
See reviews for
14
13
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Grand Rapids, Michigan
Top Contributor
50 reviews 50 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Needed to get out of the brutal spring sun, hotel was clean, quiet and comfortable. Pool area was clean. Not much parking for large vehicles but there is room. Great restaurants are within 5 minutes. I will be returning at my next chance!

Was this review helpful? Yes 1
Cedar Park, Texas
Top Contributor
110 reviews 110 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 5 weeks ago

This property used to be spectacular and a bargain - now, it's filthy, complete with mystery stains on the walls and ceiling. I hadn't noticed anything out of the ordinary until morning, as I literally opened the door and fell on the bed to sleep. Don't bother reporting it to management either, they'll just ignore you and tell you that... More 

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kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our hotel survey. I am terribly sorry to hear about your experience. On behalf of Quality Inn, I would like to apologize for the inconveniences you had during your stay. Sincerely Kamaldeep Gill General Manager More 

Travelers are raving about these Pharr hotels

Minneapolis, Minnesota
Top Contributor
182 reviews 182 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 17, 2015

Our room (111) was just fine-quiet and clean and updated. No issues with that. Check in and out was quick and easy. Included breakfast was great every day and the assistance we received from helpful staff out there was great. Had room cleaned one day out of the 5 we were there and they did a great job. Pool was... More 

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our online survey. On behalf of all our staff we want to thank you for your comments. Hope to see you soon. Sincerely, Kamaldeep Gill General Manager More 

Torreon, Mexico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 22, 2015

I reserved this hotel through Expedia and the first thing I noticed was that the hotel was being remodeled and there was no warning about it and it was a big mess. Secondly they assigned me a smokers room when I specifically asked for a non-smoking. Up to this point, you could say this type of things could happen in... More 

Was this review helpful? Yes 1
kmlrvi123, Manager at Quality Inn, responded to this review

I'm extremely sorry to hear about the room type issue that you experienced, but I will speak to my front desk staff to handle these types of issues in a better manner next time. Thank you so much for taking time to share your experience. More 

Puebla
Contributor
14 reviews 14 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 21, 2015 via mobile

Looks old and walls are dirty, paint stains on the rooms, the air conditioning hasn't been cleaned in decades, needs manteinance, arrived at night, we wanted to leave but the other option was fully booked for the night so we stayed and left the next morning.

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our online survey. We apologize for the inconvenience. Our hotel is currently going through renovations to ensure a more comfortable stay. We hope to see you again. Sincerely, Kamaldeep Gill General Manager More 

Austin, Texas
1 review
1 of 5 stars Reviewed December 12, 2014

The carpets are old, smelly and nasty. Closet door was mirrored and all busted up. Sheets were clean, bed was comfortable. They brag on "200 Thread Count" sheets. The dinning area so small people filled it up and stood in the kitchen, no room to even sample the breakfast, we ate out. The doors to the rooms have been busted... More 

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our online survey. On behalf of all our staff I would like to apologize for any inconvinences you had during your stay at our hotel. We are currently on the process of renovating the hotel to better accommodate our guests. Once again, thank you for taking the time to write... More 

Seattle, Washington
Contributor
17 reviews 17 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 22, 2014

Room was clean and quiet. No WiFi service the night I checked in. Price was excellent. Breakfast was ok. If I was ever in Pharr I would stay there again. I don't know what else I can say. TripAdvisor wants me too type at least 200 characters.

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello BudMan 100, Thank you for taking the time to fillout our online survey. On behalf of all our staff we appreciate your comments. We are in the process of changing internet companys. Thank you again and hope to see you soon. Sincerely, Kamaldeep Gill General Manger More 

Houston, Texas
Top Contributor
99 reviews 99 reviews
78 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 28, 2014

Great room. Very large, very clean, comfortable bed. A/C worked well. Room was quiet. Breakfast was decent - nothing special. Nice TV with lots of channels. Fridge and microwave in room a plus. No complaints at all.

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San Juan Cosala, Mexico
Top Contributor
157 reviews 157 reviews
74 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed October 20, 2014

Navigating the parking lot is difficult when too many people choose to park under the front canopy, blocking circulation and we had to back up the length of the lot to find a space on the other side. Then we're greeted with a sign that blares "LOCK your car; TAKE your keys; HIDE your belongings. Is this a bad neighborhood?... More 

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Austin, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 29, 2014

Let me first say that if it were not for the friendliness of the staff, this place would have rated "terrible." Also, the breakfast tasted good, and the ladies tending to the food were very polite. I mean, I get it. It's very affordable; so it's not going to be like the newer places down the highway. But come on,... More 

Was this review helpful? Yes
kmlrvi123, Manager at Quality Inn, responded to this review

Hello, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards,... More 

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