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Quality Inn

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1301 W. Expwy. 83, Pharr, TX 78577
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43 Reviews from our TripAdvisor Community

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Traveler rating
    14
    10
    6
    4
    9
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15
13
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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    (43)
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    (13)
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San Antonio, Texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in the Hotel last week for 3 days... Was very concerned as the foyer was not cooled, and I thought..."Oh NO!!".. But decided another room was not possible so late. Made my reservation a day earlier and I was stuck for the night... after I checked in...I extended my stay the next morning.. Room was clean, Bed was fantastic..and... More 

Was this review helpful? Yes
kmlrvi123, Manager at Quality Inn, responded to this review

Thank you for the great feedback. I will look into the two items mentioned in the feedback that need attention to get them resolved ASAP. More 

Kingsville, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

Rooms were just disgusting! puke on the floor in room 230 and the bath tub plug didn't work for my kids to bathe. They moved our room by request and it smelled like mold...because it was all over the AC unit. Morning breakfast tasted terrible, bread was stale, only thing good was the waffles. Even the coffee tasted terrible!!!! My... More 

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Travelers are raving about these Pharr hotels

Grand Rapids, Michigan
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 26, 2015

Needed to get out of the brutal spring sun, hotel was clean, quiet and comfortable. Pool area was clean. Not much parking for large vehicles but there is room. Great restaurants are within 5 minutes. I will be returning at my next chance!

Was this review helpful? Yes 1
Cedar Park, Texas
Level Contributor
116 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed April 28, 2015

This property used to be spectacular and a bargain - now, it's filthy, complete with mystery stains on the walls and ceiling. I hadn't noticed anything out of the ordinary until morning, as I literally opened the door and fell on the bed to sleep. Don't bother reporting it to management either, they'll just ignore you and tell you that... More 

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our hotel survey. I am terribly sorry to hear about your experience. On behalf of Quality Inn, I would like to apologize for the inconveniences you had during your stay. Sincerely Kamaldeep Gill General Manager More 

Minneapolis, Minnesota
Level Contributor
196 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed March 17, 2015

Our room (111) was just fine-quiet and clean and updated. No issues with that. Check in and out was quick and easy. Included breakfast was great every day and the assistance we received from helpful staff out there was great. Had room cleaned one day out of the 5 we were there and they did a great job. Pool was... More 

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our online survey. On behalf of all our staff we want to thank you for your comments. Hope to see you soon. Sincerely, Kamaldeep Gill General Manager More 

Torreon, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 22, 2015

I reserved this hotel through Expedia and the first thing I noticed was that the hotel was being remodeled and there was no warning about it and it was a big mess. Secondly they assigned me a smokers room when I specifically asked for a non-smoking. Up to this point, you could say this type of things could happen in... More 

Was this review helpful? Yes 1
kmlrvi123, Manager at Quality Inn, responded to this review

I'm extremely sorry to hear about the room type issue that you experienced, but I will speak to my front desk staff to handle these types of issues in a better manner next time. Thank you so much for taking time to share your experience. More 

Puebla
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 21, 2015 via mobile

Looks old and walls are dirty, paint stains on the rooms, the air conditioning hasn't been cleaned in decades, needs manteinance, arrived at night, we wanted to leave but the other option was fully booked for the night so we stayed and left the next morning.

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our online survey. We apologize for the inconvenience. Our hotel is currently going through renovations to ensure a more comfortable stay. We hope to see you again. Sincerely, Kamaldeep Gill General Manager More 

Austin, Texas
1 review
1 of 5 stars Reviewed December 12, 2014

The carpets are old, smelly and nasty. Closet door was mirrored and all busted up. Sheets were clean, bed was comfortable. They brag on "200 Thread Count" sheets. The dinning area so small people filled it up and stood in the kitchen, no room to even sample the breakfast, we ate out. The doors to the rooms have been busted... More 

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our online survey. On behalf of all our staff I would like to apologize for any inconvinences you had during your stay at our hotel. We are currently on the process of renovating the hotel to better accommodate our guests. Once again, thank you for taking the time to write... More 

Seattle, Washington
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 22, 2014

Room was clean and quiet. No WiFi service the night I checked in. Price was excellent. Breakfast was ok. If I was ever in Pharr I would stay there again. I don't know what else I can say. TripAdvisor wants me too type at least 200 characters.

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello BudMan 100, Thank you for taking the time to fillout our online survey. On behalf of all our staff we appreciate your comments. We are in the process of changing internet companys. Thank you again and hope to see you soon. Sincerely, Kamaldeep Gill General Manger More 

Houston, Texas
Level Contributor
100 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed October 28, 2014

Great room. Very large, very clean, comfortable bed. A/C worked well. Room was quiet. Breakfast was decent - nothing special. Nice TV with lots of channels. Fridge and microwave in room a plus. No complaints at all.

Was this review helpful? Yes
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