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All 12 Pharr hotels

Quality Inn

2.0 of 5 Hotel   |   1301 W. Expwy. 83, Pharr, TX 78577
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Ranked #9 of 12 Hotels in Pharr
A recent review
3 of 5 stars reviewed 4 weeks ago
BudMan100 Seattle, Washington
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34 reviews from our community

Traveler rating
    13
    9
    2
    4
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Austin, Texas
1 review
1 of 5 stars Reviewed 1 week ago

The carpets are old, smelly and nasty. Closet door was mirrored and all busted up. Sheets were clean, bed was comfortable. They brag on "200 Thread Count" sheets. The dinning area so small people filled it up and stood in the kitchen, no room to even sample the breakfast, we ate out. The doors to the rooms have been busted... More 

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kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our online survey. On behalf of all our staff I would like to apologize for any inconvinences you had during your stay at our hotel. We are currently on the process of renovating the hotel to better accommodate our guests. Once again, thank you for taking the time to write... More 

Seattle, Washington
Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was clean and quiet. No WiFi service the night I checked in. Price was excellent. Breakfast was ok. If I was ever in Pharr I would stay there again. I don't know what else I can say. TripAdvisor wants me too type at least 200 characters.

Was this review helpful? Yes
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello BudMan 100, Thank you for taking the time to fillout our online survey. On behalf of all our staff we appreciate your comments. We are in the process of changing internet companys. Thank you again and hope to see you soon. Sincerely, Kamaldeep Gill General Manger More 

Houston, Texas
Top Contributor
85 reviews 85 reviews
69 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 28, 2014

Great room. Very large, very clean, comfortable bed. A/C worked well. Room was quiet. Breakfast was decent - nothing special. Nice TV with lots of channels. Fridge and microwave in room a plus. No complaints at all.

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San Juan Cosala, Mexico
Top Contributor
152 reviews 152 reviews
72 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed October 20, 2014

Navigating the parking lot is difficult when too many people choose to park under the front canopy, blocking circulation and we had to back up the length of the lot to find a space on the other side. Then we're greeted with a sign that blares "LOCK your car; TAKE your keys; HIDE your belongings. Is this a bad neighborhood?... More 

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Austin, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 29, 2014

Let me first say that if it were not for the friendliness of the staff, this place would have rated "terrible." Also, the breakfast tasted good, and the ladies tending to the food were very polite. I mean, I get it. It's very affordable; so it's not going to be like the newer places down the highway. But come on,... More 

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kmlrvi123, Manager at Quality Inn, responded to this review

Hello, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards,... More 

Houston, Texas, Usa
2 reviews
1 of 5 stars Reviewed August 26, 2014 via mobile

Mold on walls, hairs in bathroom, stained sheets, toe nail clippings next to bed. We had a funeral to attend and Quality Inn was our last resort as everything else was booked. There is a strange, musty, smokey odor to the lobby. Our room (we checked in late and came back after dinner) was really gross. We slept with the... More 

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kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, Thank you for taking the time to fill out our hotel survey. I am terribly sorry to hear about your experience. On behalf of Quality Inn, I would like to apologize for the inconveniece caused to you and your family members. I will personally take matters into my own hands to assure a more comfortable stay. I do ask... More 

Mission, Texas
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 18, 2014

We are local and stayed at this hotel because our a/c went out. We could not have been more pleased...from check-in to check-out. Mary, who checked us in was friendly and helpful. They allowed us to check in a little early b/c of our situation. The room was spacious and clean. Breakfast was plentiful with good options.

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kmlrvi123, General Manager at Quality Inn, responded to this review

Hello Barbara, Thank you for taking the time to answer our online survey. On behalf of all our staff we want to thank you for all the compliments. We strive to make our guest feel at home. We hope everything went ok with the A/C. Once again thank you for staying at our hotel. Have a nice day. Sincerely, Gill... More 

Monterrey, Mexico
2 reviews
5 of 5 stars Reviewed July 6, 2014

This is an excellent and affordable choice. I travelled with my wife and kids and the front desk service was truly something that I am absolutely thankful for. The front desk staff is very well trained, assertive and customer service oriented. They made my stay very comfortable and pleasant. I would definitely come back and I highly recommend this property.... More 

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kmlrvi123, General Manager at Quality Inn, responded to this review

Hello jbarrios14, Thank you for taking the time to fill out our online survey on your recent stay at our hotel. On behalf of all our staff we would like to thank you for your compliments. Thank you again and hope to see you soon. Sincerely, Gill General Manger Quality Inn 956-702-4880 More 

Keller, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2014

The lobby has an awful unpleasant odor when you first walk in the door. Our room smelled of urine and the maids did not clean the bathroom. I would advise you to just drive right past this location and find a nicer place to spend the night. Guy at the front desk is extremely rude.

Was this review helpful? Yes 1
kmlrvi123, General Manager at Quality Inn, responded to this review

Hello, On behalf of the Quality Inn, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so... More 

Red River, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2013

Beds so comfortable that we now have a new member added to our family. Very happy. My wife, not so much. She knows the bath room very well, more so the last week of our stay. Other than that the stay has been the best. Staff helpfull to the T. Rooms cleaned daily and apprecitated. Breakfast so good and not... More 

Was this review helpful? Yes 1
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Additional Information about Quality Inn

Address: 1301 W. Expwy. 83, Pharr, TX 78577
Phone Number:
Location: United States > Texas > Pharr
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 58
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