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All 13 Pecos hotels

Hampton Inn Pecos

2.5 of 5 Hotel   |   215 South Frontage Road I-20 West, I-20 West, Pecos, TX 79772
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Hampton Inn Pecos
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78%
Ranked #4 of 13 hotels in Pecos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Joannr1636 Mount Dora, FL
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  • Reviews (85)
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85 people have reviewed this hotel

Traveler rating
    40
    27
    11
    5
    2
See reviews for
19
17
5
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
Mount Dora, FL
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

only bad feature was finding hotel, my GPS had it in a different location. But a quick call to hotel and we were on the right track. We needed a room with 2 beds and were accommodated in a king room with sleep sofa, quite comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
shawn g, General Manager at Hampton Inn Pecos, responded to this review

thank you for staying at our hampton inn. we appreciate your business. and look forword to seeing you guys again.. thank you GM More

Dallas, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I requested late checkout - and the person at the desk said that would be taken care of. I left the inn, attended some meeting and did some other work, and when I returned, the door was propped open by housekeeping. The bed was stripped and the bath linens I had used were removed. My bag and other items were... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
shawn g, General Manager at Hampton Inn Pecos, responded to this review

Hello, i'm sorry about your bad expericne at our hotel. i would really appreciate if you give us another chance to show you how we run abour our things. i know that sohoul never happend if i were you i would be mad but i want to make it up to you. so please give us a chance and we... More

Chattanooga, Tennessee
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A little newer, better value and much better customer service than some of the other options in town. They nailed my big three: fast and easy WiFi, decent fitness center, and quality breakfast with some variety from day to day. All the front desk folks were friendly and helpful. Only down side is the price, but that's what you're going... More

Review collected in partnership with Hampton

Was this review helpful? Yes
shawn g, General Manager at Hampton Inn Pecos, responded to this review

helo mr' wade, we are very happy to hear that you enjoyd your stay. we appreciate your compliment for our staff. it makes us want to work harder. we look forword to seeing you guys again. thank you!! More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was the second time we had stayed at this hotel. Both times the rooms have been perfectly clean, nicely appointed with very comfortable beds. This time the bathroom didn't have shampoo or conditioner, but I was going to check out the "market" anyway and when I went down to get those, the manager ended up giving me a bag... More

Was this review helpful? Yes 1
shawn g, General Manager at Hampton Inn Pecos, responded to this review

hello, we are glad that our staff took care of you.and thank you for choosing hampton inn. we really appreciate your coment and business. people like you makes our business grow. thank you once again.. More

Austin, Texas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 11, 2014

The staff was very friendly and the hotel was clean considering the mud the oilfield workers were constantly tracking in. Hallways and parts of room felt old and worn out. My room had an issue where the door would only sometimes open without me having to ram my shoulder into it. Breakfast was as good as any typical Hampton Inn... More

Was this review helpful? Yes 2
shawn g, General Manager at Hampton Inn Pecos, responded to this review

hello, we are sorry that you had problem with that room but, thank you for staying at our hotel and we are glad that you like hilton property. just wanted to let you know that we are working on that door. thank you for your compliment. More

Frankfort
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 21, 2014

Way overpriced for an average hotel. It was very clean & they'd done little things to dress it up but still average room. Couldn't determine the price until I got my checkout document when I left. I was told the rate was $198. then $159. turns out it was $182.(with taxes & fees). Still too high for amenities. Will not... More

Was this review helpful? Yes 2
shawn g, General Manager at Hampton Inn Pecos, responded to this review

hello, we are sorry about the rate. just wanted to let you know that its a oil filedl town and market is growing day by dat and we do not have control over it. we wish we could done something nice for you guys. i hope you understand that ang give us a another chance..we do appreciate your business. thank... More

Splendora, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

Great place to stay. Easy to find and get to. Nice and clean and good breakfast. What was really nice is how the room actually got cool enough in the hot Texas heat. It was 103 and we like to sleep in a cool room and we were able to set it on 70 and stay cool.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
shawn g, General Manager at Hampton Inn Pecos, responded to this review

hello jenny, we are so happy that you guys stayed at my propety and you guys like it. that is what get us excited to hear possitive rewiews about your stay. my team is very happy to hear that. hopefully we will see you soon.. thank you!! GM More

Pecos, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2014

You never know how stranded you are till your vehicle is in the repair shop. I needed to go the gas station and it was too hot to walk. Management asked the maintenance man and he took me to the station. The people that helped are Brenda at the front desk, Tammie with house keeping, and Sergio with maintenance. Good... More

Was this review helpful? Yes 2
shawn g, General Manager at Hampton Inn Pecos, responded to this review

Hello, thank you so much for your business. that is what hampton is all about helping each other. i'm very happy that you mention their name. they got really excited to hear their name by guest. hopefully we will get to see you again.. thank you!! GM More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 4, 2014

chose this hotel based on average drive times during cross country travel. There are limited hotels along this route in general so chose Hampton Inn because you know what you should get at each one. First, a GPS does not take you there but to an empty lot across a highway. Called and was told everyone has to call. Other... More

Was this review helpful? Yes 2
shawn g, General Manager at Hampton Inn Pecos, responded to this review

hello, i'm sorry that you had bad experience. i hope you chose us agian in feature. hopefully we can make it up to you guys. i'm sorry you had to go through with all the trouble. hopefully, you can give us a chance to prove it to you that we do take our business verry serious. i appreciate your coment..... More

Houston
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 22, 2014

This is a Hampton Inn. You expect them to have certain things that all Hamptons have: above average beds & furnishings; clean & tidy lobby; efficient desk personnel; good hot breakfast; cookies in the afternoon; small "convenience" store stocked with some drinks and snacks for sale. This Hampton Inn in Pecos, Texas has all that. I have stayed as long... More

Was this review helpful? Yes 4
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Additional Information about Hampton Inn Pecos

Address: 215 South Frontage Road I-20 West, I-20 West, Pecos, TX 79772
Phone Number:
Location: United States > Texas > Pecos
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Pecos 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
64

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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