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All 13 Pecos hotels

Hampton Inn Pecos

2.5 of 5 Hotel   |   215 South Frontage Road I-20 West, I-20 West, Pecos, TX 79772
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Hampton Inn Pecos
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80%
Ranked #2 of 13 hotels in Pecos
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Dirobo Frankfort
  • Reviews (81)
  • Photos (49)
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81 people have reviewed this hotel

Traveler rating
    39
    25
    10
    6
    1
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18
17
5
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
el paso Texas
2 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel itself was really clean and nice. The price was high but that was expected. I didn't like the customer service one bit, one lady in particular. She was very rude and didn't act professionally at all. Whenever we had questions she would answer us like were stupid for not knowing. She had a star tattoo on her face... More

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Frankfort
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Way overpriced for an average hotel. It was very clean & they'd done little things to dress it up but still average room. Couldn't determine the price until I got my checkout document when I left. I was told the rate was $198. then $159. turns out it was $182.(with taxes & fees). Still too high for amenities. Will not... More

Was this review helpful? Yes 1
Splendora, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great place to stay. Easy to find and get to. Nice and clean and good breakfast. What was really nice is how the room actually got cool enough in the hot Texas heat. It was 103 and we like to sleep in a cool room and we were able to set it on 70 and stay cool.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
shawn g, General Manager at Hampton Inn Pecos, responded to this review

hello jenny, we are so happy that you guys stayed at my propety and you guys like it. that is what get us excited to hear possitive rewiews about your stay. my team is very happy to hear that. hopefully we will see you soon.. thank you!! GM More

Pecos, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

You never know how stranded you are till your vehicle is in the repair shop. I needed to go the gas station and it was too hot to walk. Management asked the maintenance man and he took me to the station. The people that helped are Brenda at the front desk, Tammie with house keeping, and Sergio with maintenance. Good... More

Was this review helpful? Yes 1
shawn g, General Manager at Hampton Inn Pecos, responded to this review

Hello, thank you so much for your business. that is what hampton is all about helping each other. i'm very happy that you mention their name. they got really excited to hear their name by guest. hopefully we will get to see you again.. thank you!! GM More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 4, 2014

chose this hotel based on average drive times during cross country travel. There are limited hotels along this route in general so chose Hampton Inn because you know what you should get at each one. First, a GPS does not take you there but to an empty lot across a highway. Called and was told everyone has to call. Other... More

Was this review helpful? Yes 2
shawn g, General Manager at Hampton Inn Pecos, responded to this review

hello, i'm sorry that you had bad experience. i hope you chose us agian in feature. hopefully we can make it up to you guys. i'm sorry you had to go through with all the trouble. hopefully, you can give us a chance to prove it to you that we do take our business verry serious. i appreciate your coment..... More

Houston
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 22, 2014

This is a Hampton Inn. You expect them to have certain things that all Hamptons have: above average beds & furnishings; clean & tidy lobby; efficient desk personnel; good hot breakfast; cookies in the afternoon; small "convenience" store stocked with some drinks and snacks for sale. This Hampton Inn in Pecos, Texas has all that. I have stayed as long... More

Was this review helpful? Yes 3
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2014

Friendly helpful personnel and lovely room. Good value. Small town with first class service in this Hampton Inn. Stayed here on the way to Carlsbad Caverns. Couldn't make it all the way that day so stayed here. Glad we did. Brenda at the front desk particularly helpful. Will stay here again.

Was this review helpful? Yes 1
shawn g, General Manager at Hampton Inn Pecos, responded to this review

hello mark, i'm so happy that you stayed at my hotel. i'm glad that my front desk staff took care of you guys.i'm looking forword to seeing you guys again. thank you GM More

Brownwood, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 3, 2014

This hotel is excellent given the area and circumstances of its' existence. It is in the middle of the oilfield, so it is way overpriced. They do however have excellent service and cleanliness. The staff is friendly and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
shawn g, General Manager at Hampton Inn Pecos, responded to this review

Hello, i'm so happy that you stayed at our hampton. i'm glad that you understood why our rates are so high. i hope to see you guys again.we would love to have you here.. GO HAMPTON!! Thank you GM More

Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 27, 2014

My husband and I were traveling cross-country and decided to stay one night at this hotel while on the long journey through Texas. I am a huge Hampton Inn fan so I try to stay at these whenever possible (have yet to be disappointed at a Hampton). This one is right off of I-20 and has ample parking. We were... More

Was this review helpful? Yes 2
shawn g, General Manager at Hampton Inn Pecos, responded to this review

Hello, i'm happy that you alway prefer hampton over any other hotel. i'm glad that you enjoyed your stay at our hampton. i wish we could do something about the rate. its just all about demand because of oil people are staying. hopefully, in feature we could do something.. thank you!! GM More

Cape May, New Jersey
Top Contributor
66 reviews 66 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 22, 2014

Checking in and out was pretty painless, the staff was very welcoming. Our room was very clean and comfortable, we arrived late and lucky for us there was a restaurant just 2 minutes up from the hotel, food and service was great I belive it was called Alpine. Hotel was very quite and Breakfast was good as they usually are... More

Was this review helpful? Yes
shawn g, General Manager at Hampton Inn Pecos, responded to this review

hello, i'm glad that you liked my hotel and staff. we are happy to have you in our hotel. look forword to seeing you again in feature. thank you!! GM More

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Additional Information about Hampton Inn Pecos

Address: 215 South Frontage Road I-20 West, I-20 West, Pecos, TX 79772
Phone Number:
Location: United States > Texas > Pecos
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Pecos 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
64

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