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All 14 Pecos hotels

Holiday Inn Express Hotel & Suites Pecos

2.5 of 5 Hotel   |   1900 South Cedar Rd, Pecos, TX 79772
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Ranked #7 of 14 Hotels in Pecos
A recent review
4 of 5 stars Reviewed July 31, 2014
Carol W Santa Fe, New Mexico
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36 reviews from our community

Traveler rating
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    6
    4
    7
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chattanooga, Tennessee
Contributor
18 reviews 18 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 1, 2014

The overflowing trash can on the way to check in and the desk gal continuing her private phone conversation for several minutes after I stepped up to the desk didn't exactly make a positive first impression, but were a pretty accurate snapshot of the hotel. My overall impression is that the management and staff are content to get by on... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear Wade P, Thank you for writing a review about your stay with us. It is our goal to consistently provide superior service and accommodations at our hotel and your feedback is very important to us. I am sorry our staff service and hotel condition fell below your expectations. We give the utmost importance to our guest comments as they... More

Santa Fe, New Mexico
Contributor
18 reviews 18 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 31, 2014

I've been on a road trip so I'm very familiar with the standard "free breakfast." This breakfast had more choices, better food, and a nice breakfast area. The room was very roomy and quiet. The bed was comfy. No complaints.

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McAlester, Oklahoma
Top Contributor
50 reviews 50 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 13, 2014

Very convenient location, right off Hwy I-20 and next to the rodeo grounds. Clean and quiet considering the use of the hotel by energy company personnel. Breakfast was typical Holiday Inn food except this is the first Holiday Inn Express that offered walnuts and raisins for oatmeal. Staff do an excellent job cleaning.

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Roswell, New Mexico
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 8, 2014

This place is a bit pricey. $188 per night for three of us. The rooms are good sized. The location is good- it's across the street from Walmart. The bathroom could have been cleaner. There was makeup on the mirror and wall. There were greasy hand marks all over the walls in the bathroom. The thing that made me most... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear Cazdog, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Roswell, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 22, 2014

Stayed two nights, not successive. 1st night received a gold member upgrade (weekday). Room OK. Water way too soft and slippery for safety with no traction strips in tub. We had to put a hand towel down to stand safely. Wake up call not received. 2nd night (weekend, not busy) no gold member upgrade offered. Having stayed here a few... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear Wayne R, We would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. I would like to express our sincere apologies for the shortcomings you experienced during your stay and... More

Austin, Texas
Top Contributor
58 reviews 58 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 15, 2014

Didn't want to stay in Carlsbad because of the price gouging so decided on Pecos. Pleasantly surprised at comfort of room and offered amenities like free wi-fi. And, the free cookies don't hurt either! :) Clean linens, plenty of space and big bathroom. Also, couch with pull out sleeper and coffee table.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear CelestePeacock, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is great to hear that you enjoyed your room and the majority of features provided. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Once... More

Roswell, NM
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2013

Pecos, TX is in the midst of an oil business boom and rooms there were pricey and in several cases "No Vacancy". Went to three other hotels first just looking for an inexpensive room as were traveling and just needed a place to crash. FIrst hotel, the room was nasty and extremely small, then two places with no vacancies. WHen... More

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Contributor
20 reviews 20 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 5, 2013

Worst HIE visited this trip, and the most expensive. But being out where it is, there's no competition. Laundry facilities were free, but the dryer door was broken, held closed with tape. Staff were helpful and friendly. When the dryer door wouldn't stay shut, the woman at the front desk dried our already wet clothes in the hotel laundry. The... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear Donna R, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are sorry for the shortcomings you experienced and regret we did not live up to your expectations. We rely on... More

Dallas, Tx
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 7, 2013

Hotel is fairly new and located right off I-20. The staff were friendly and the room was nice. The breakfast was actually really good and my son enjoyed the pancake maker! Overall, we would stay here again. Yes, the price is high but the reality is this is how much you have to pay to get a room near or... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 18, 2013

Hotel is not bad. Over priced because of oilfield workers. Room was clean, breakfast was decent and staff was friendly. We were traveling and needed a place to rest and it served the purpose. I don't think I will ever be in Pecos again, but would stay here again.

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Additional Information about Holiday Inn Express Hotel & Suites Pecos

Address: 1900 South Cedar Rd, Pecos, TX 79772
Phone Number:
Location: United States > Texas > Pecos
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Pecos 2.5*
Number of rooms: 71
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Holiday Inn Express Hotel And Suites Pecos

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