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Holiday Inn Express Hotel & Suites Pecos

2.5 of 5
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1900 South Cedar Rd, Pecos, TX 79772
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Holiday Inn Express Hotel & Suites Pecos
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Ranked #8 of 14 Hotels in Pecos
A recent review
3 of 5 stars reviewed 3 weeks ago
01Sideman Tuscaloosa, Alabama
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43 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tuscaloosa, Alabama
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I had been very disappointed with another hotel on my previous stay in Pecos, so I chose what I thought was an upgrade for my return trip. The exterior areas appeared to be dirty and not tended. The desk clerk was very nonchalant with her attention to me. The elevator sounded as it it would quit at any time. The... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear 01Sideman, Thank you for taking the time to relay your comments regarding our property during your recent stay. i apologize that we fell below your expectations on some aspects of your stay. Rest assured that this concerns will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas. We hope... More 

North Carolina
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed April 30, 2015

Staff were very inviting & friendly. Rooms clean & spacious. The usual breakfast but plentiful. Especially liked the pancakes. Miss not having cranberry juice however Enjoyed our stay and will stay again if ever in the area.

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Deandrea B, Front Office Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Thank you for taking the time to tell us about your stay, we do work very hard to maintain a great hotel and make you feel welcome at all times. although we did not have pancakes and cranberry juice at the time we are glad that your stay was great. whenever you are in the area again we do look... More 

Weatherford, Texas
2 reviews
1 of 5 stars Reviewed January 5, 2015

Dont even stop here not worth it the black front desk women deandria was a very rude lady has no respect for her guest i have been staying at the hotel a few months now and it jus gets worse and worse by the day...never get your rooms clean,manger is never there and when she is never does she speak... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear gilbert1986, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Travelers are raving about these Pecos hotels

Central Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 31, 2014

The Bad: The hallways reek of cigarette smoke. Mattresses were lumpy & uncomfortable. Our room wasn't cleaned on our first day. The room hadn't been dusted in quite awhile. Several light bulbs were not functioning. The microwave couldn't even pop microwave popcorn. The milk was spoiled at breakfast. Don't expect to be able to speak with the manager. She will... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear kids2cute, Thank you for writing us a feedback regarding your recent stay. I appreciate your kind regards for our hotel staff and for the quality of service they were able to provide during your stay. On the other hand, it is regretful to see that you found our property in dire need of renovations. I assure you that this... More 

Arkansas, United States
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 29, 2014

The Holiday Inn Express Hotel and Suites on South Cedar Road in Pecos, TX was easy to find, nice and clean and comfortable, but double the price of every other comparable hotel we stayed in on our 21 day trip through 15 States.

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Tusayan, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 25, 2014

well we were on a long road trip, so ready to stop take a shower and get some rest,, well at check-in we had to wait 30 mins just top get services you can clearly hear someone in the back talking. Couldn't get her attention then she finally came out of where ever she was at she was very rude... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear rebbeca m, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. Please accept our sincere apologies for any inconvenience it may have caused you. We’d like to obtain... More 

Oklaunion, Texas
1 review
5 of 5 stars Reviewed October 17, 2014

This place was very pricey. Although I paid a pretty penny I got satisfying service by all. Evelyn was outstanding at check-in. She was very friendly with everyone also very helpful when we had a little problem connecting to the Wi-Fi. Housekeeping did a awesome job with keeping the room. Clean and cozy. Even the breakfast was delicious. At checkout... More 

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Chattanooga, Tennessee
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed August 1, 2014

The overflowing trash can on the way to check in and the desk gal continuing her private phone conversation for several minutes after I stepped up to the desk didn't exactly make a positive first impression, but were a pretty accurate snapshot of the hotel. My overall impression is that the management and staff are content to get by on... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pecos, responded to this review

Dear Wade P, Thank you for writing a review about your stay with us. It is our goal to consistently provide superior service and accommodations at our hotel and your feedback is very important to us. I am sorry our staff service and hotel condition fell below your expectations. We give the utmost importance to our guest comments as they... More 

Camas, Washington
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 31, 2014

I've been on a road trip so I'm very familiar with the standard "free breakfast." This breakfast had more choices, better food, and a nice breakfast area. The room was very roomy and quiet. The bed was comfy. No complaints.

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Manton, Michigan
Level Contributor
97 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 13, 2014

Very convenient location, right off Hwy I-20 and next to the rodeo grounds. Clean and quiet considering the use of the hotel by energy company personnel. Breakfast was typical Holiday Inn food except this is the first Holiday Inn Express that offered walnuts and raisins for oatmeal. Staff do an excellent job cleaning.

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