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Holiday Inn Express Pearland

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1702 N Main St, Pearland, TX 77581
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Holiday Inn Express Pearland
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61 Reviews from our TripAdvisor Community

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Houston, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 24, 2015

Well I was here for business and there was a problem at check-in (my Side) but they (Salvador) had a solution and everything worked out. the breakfast was more than expected, the rooms are clean and A/C and heater work well. Some of the other people here are rude but the staff makes up for it. Salvador is the one... More 

Helpful?
Thank mgvasq9898
College Station, Texas
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 26, 2015 via mobile

Customer Service needs inprovement. Front desk not very friendly. The breakfast was surprisingly good! The attendant was courteous and kept restocking and cleaning. My bed was so very comfortable and it was quiet allllllllll night long!

Helpful?
Thank Karen C
Sheldon G, General Manager at Holiday Inn Express Pearland, responded to this review

Dear Karen C. We appreciate you reviewing our hotel and thank you for letting us know how your recent stay went. I'm very happy you enjoyed the breakfast with it stocked. I know when I stay in a hotel the breakfast is always good when its stocked. Our breakfast servers work hard to make sure everything is stocked and clean.... More 

Fremont, Nebraska
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 19, 2015

Hotel & staff members are always very nice. Fair rates, nice rooms, although they could use some updating, power outlets excetera new mattresses would be nice. But for all around nice, clean, and people that make you feel welcome, its consistant.

Helpful?
Thank Roger V
Gretna, Louisiana
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 11, 2015 via mobile

I stayed for business, got a clean room didn't see anything wrong with it. I am in the IT field and tried to use the hardline that was in the room after being told it would work, it did not. Breakfast was good decent selection. They had a pool looked nice but didn't go I in.

Helpful?
Thank Xxaaronxx
McKinney, Texas
Level Contributor
181 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed July 13, 2015

very clean property, good location, checking in and out was fast and easy. staff are helpful. excellent breakfast, hot and cold of your choice, plenty for everybody. WIFI is complementary. room is spacious and i love that the AC works great, Texas summer will explain that.

Helpful?
1 Thank wakisobol
Dallas, Texas
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 25, 2015

Combination of great service, large variety of breakfast, good location, decent pool and superior rooms. The people at the lobby are easily approachable for information. Ideal place to stay if you visiting South Houston/Galveston. The best of all is free Wi-Fi that is never interrupted.

Helpful?
Thank SirishTA
College Station, Texas
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed March 28, 2015

It was just okay at best. I'm always skeptical when people say that rooms are loud; this room was loud. I could here the people in the bathroom next to us just like they were in the same room. The lobby, room, and bath were clean, but showing some age - especially in the bathroom. The beds didn't seems to... More 

Helpful?
1 Thank MkBibble
IHGCare, Guest Relations Manager at Holiday Inn Express Pearland, responded to this review

Dear MkBibble, Thank you for your feedback regarding your recent visit at our hotel. We are glad that you liked our breakfast. On the other hand, I am sorry you were inconvenienced with the noise. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and... More 

Fremont, Nebraska
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

Very nice hotel, quiet, nice freindly staff. I stayed there in Januarary of this year and to my surprise, when i walked in, the gentleman that checked me in before recognized me. I must say, i was impressed. If you're flying out of Hobby, its an easy 6 mile drive to the airport.

Helpful?
Thank Roger V
San Antonio, Texas
1 review
5 of 5 stars Reviewed March 18, 2015

Holiday Inn is our go to place no matter what city we are in but My company is based out of Pearland and we stay here often. Pearland's Holiday Inn customer service is always good but when I had to cancel a last minute reservation due to a cancelled meeting Sheldon was very helpful and understanding. We will continue to... More 

Helpful?
Thank Laura G
Kansas City, Missouri
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 17, 2015

The staff and Breakfast was good. But we stayed here as our flight was cancelled and we did not have a lot of choice of places to stay. It was the last room in the hotel and I feel as if they took advantage of that and charged us $149.00 excessive for this hotel. It is in need of updates!... More 

Helpful?
Thank Trac C
IHGCare, Guest Relations Manager at Holiday Inn Express Pearland, responded to this review

Dear Trac C, Thank you for taking the time to write us a review regarding your recent stay. I appreciate and wish to thank you for the kind words intended for the staff. I am also very happy that you liked our breakfast selection. On the other hand, please accept my sincerest apologies for the air conditioning issue you experienced.... More 

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