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Holiday Inn Express Houston South - Pearland

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13931 South Freeway, Hwy 288, Pearland, TX 77047
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Holiday Inn Express Houston South - Pearland
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Holiday Inn Express Houston South - Pearland
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40 reviews from our community

Traveler rating
    15
    10
    9
    3
    3
See reviews for
11
5
3
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oklahoma City, Oklahoma
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here the night before our cruise and we were VERY pleased. The entrance and lobby was clean, well lit and up to date. The staff at the front desk was super friendly and very helpful. Our room was clean and up to date. We had everything that we needed! A bonus was the adjustable bed. We could make... More 

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Texas
Top Contributor
64 reviews 64 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 16, 2015

We were greeted by the staff as we came and went from the hotel. Our room was clean and comfortable with a fridge and microwave. Towels were white and fluffy and there was plenty of shampoo and soap. I wasn't able to connect to the internet with my computer, but connected quickly with my IPhone. The channels on the tv... More 

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Diana, Texas
Contributor
18 reviews 18 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 10, 2014

The Television in the next room was easily heard in my room. I turned off the TV, turned off the lights and got into bed. Then I heard breathing… breathing at a normal rhythm. I was in a room with two double beds, it sounded like someone was in the room with me, just breathing. I turned on the lights,... More 

Was this review helpful? Yes 2
Arlington, Texas
2 reviews
5 of 5 stars Reviewed November 30, 2014

HONEY, STOP THE CAR!! DON' T LOOK ANY FURTHER!! THIS IS "THE PLACE" TO STAY!! This by far is one of THE BEST places we have ever stayed!! Calvin at the front desk has got that "PIZZAZ" personality that makes you feel like "Welcome Home". He also takes the time to give you detailed information to help you find a... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 20, 2014 via mobile

The front desk crew on all shifts was very kind and the best part about this hotel. It was very dirty and outdated. Shower had very low shower pressure and made it nearly impossible to wash. My room was never fully cleaned and never vaccumed. When I arrived it had been after cleaning was done and good and what appeared... More 

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Grapevine, Texas
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 19, 2014

I stay in HIE around the country and have stayed two other times in this particular location. However this particular stay was very disappointing. We were in town for a tournament and the use of our Ipads was a must. Throughout our entire stay there was no connectivity and this is even after I requested resetting the router of the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Houston South - Pearland, responded to this review

Dear Sharon D, Thank you for you loyalty in choosing Holiday Inn and for writing a review about our property. We strive to give great and impressive service to all of our guests, and it makes us happy to read our location and was suitable to your needs. It is nice to know you found the rooms clean and comfortable,... More 

houston
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 15, 2014

Stayed here recently while visiting Houston area. The hotel is very clean, quite, and they have a nice hot breakfast in the morning. The rooms have microwaves, and good size refrigerators. The beds are comfortable. would recommend to stay here

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Las Cruces, NM
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 15, 2014

This hotel is worthy of 3 stars instead of 2.5 for its modern furnishings and nearly 100% LED lighting. All rooms look brand new and have no physical signs of heavy use; the hotel only opened around 2010. Compared to the price of other hotel rooms in Houston, this one is a very good value. It is a good choice... More 

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Fort Worth, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 11, 2014

On July 25, 2014 I confirmed hotel reservations at the Holiday Inn Express hotel located at 13931 S Freeway Houston, (Pearland). My fiancé met me at the hotel upon my check-in. WE went to the room (202) and I changed for dinner and later returned. On 26 July 2014 I went to the front desk and extended my stay another... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Houston South - Pearland, responded to this review

Dear Iluvtvl01, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding... More 

Monterrey
Top Contributor
76 reviews 76 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed August 6, 2014

I bought this hotel through hotwire and I regret it. Far from Houston and with few things near it. I was able to hear the bathroom from the next room. Also I saw disgusting situations at the hotel cafeteria. (another guest burping) A tip… near the hotel you can find an excellent "pupuseria" It is a small restaurant, but the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Houston South - Pearland, responded to this review

Dear ReneGarza, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We take all feedback seriously, and sincerely regret that we were not able to exceed your expectations with with our facilities. Rest assured that this will be looked into to avoid the same situations to be encountered in the... More 

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