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All 11 Pearland hotels

Holiday Inn Express Houston South - Pearland

2.5 of 5 Hotel   |   13931 South Freeway, Hwy 288, Pearland, TX 77047
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64%
Ranked #10 of 11 hotels in Pearland
A recent review
5 of 5 stars reviewed 2 days ago
Bill F Yukon, Oklahoma
  • Overview
  • Reviews (31)
  • Photos (38)
  • Amenities
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  • Room tips (4)
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31 people have reviewed this hotel

Traveler rating
    12
    8
    6
    3
    2
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5
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Yukon, Oklahoma
Top Contributor
53 reviews 53 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed one night using Chase Free Anniversary Night. Had a one room suite, very nice and spacious, nicely arranged bathroom. Very comfortable bed that I slept well on. HUGE TV to watch (I think it was 50+ inches, biggest TV I remember having in a hotel room anyhow). Pretty good continental breakfast with good size breakfast that was not crowded... More

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LAFAYETTE
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 16, 2014

I requested to have my room cleaned at 4:30 pm due to my work/sleep schedule. I was woke up five times on different days at 10:30 am. I was also given a double queen room. I requested a king and was told none were available but I was able to book the room online. Another bad experience that occurred with... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Houston South - Pearland, responded to this review

Dear TEPIDPYTHON, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding... More

texas
Top Contributor
68 reviews 68 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed May 11, 2014 via mobile

Hotel was fine...room was clean enough...breakfast was average. There is only one elevator for the whole hotel. Two mornings in a row, was basically rushed for the elevator by the cleaning crew with their carts and various contraptions...leaving little room in an already small elevator. I understand that they have a job to do, but the whole situation bordered on... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston South - Pearland, responded to this review

Dear suave1983, Thank you for providing us with a very considerate review and thank you for staying with us. I am glad you find the room up to your standards. Please accept our apologies for the inconvenience you have experienced on your stay with us. While we understand that your stay was not 100% satisfactory, we hope that you would... More

Sulphur, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2014

Our stay in Pearland was excellent. The hotel was very clean, the front desk clerk was very nice, the room was clean and the it was very quite. I would recommend this hotel. I would recommend this hotel.

Was this review helpful? Yes 1
Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 30, 2014

Was at this hotel in early March2014 for business reasons.The hotel is a bit remote but well maintained and clean.there is a breakfast included with room .Across the street is a family run Mexican diner with good food at fair prices.The pool is outside so was closed when I was there but it looked well maintained.

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston South - Pearland, responded to this review

Dear robindownie, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare More

Houston, Texas
Top Contributor
100 reviews 100 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 27, 2014

My husband needed a room for one night for a business meeting. The front desk was helpful and even gave him a small gift bag with a bottle of water & a granola bar. The room was spacious and clean (located on the 2nd floor). His only concern is that room locks were being upgraded, and within 15 minutes of... More

Was this review helpful? Yes 1
Top Contributor
68 reviews 68 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 17, 2014

The hotel was fine in almost ever category but one. The water pressure was very low. The shower heads are so high its hard to reach to adjust for at least a better setting. I tried to switch rooms but the pressure was the same. The Manager said he has never had this type of complaint before. Now he has.... More

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Leo S, Manager at Holiday Inn Express Houston South - Pearland, responded to this review

Wednesday, February 19, 2014 Dear Valued Guest: Please accept my most humble apologies for the issues you encountered on your last visit to our Hotel. At the Holiday Inn Express Houston South, we have a high standard of quality inspection and all rooms are diligently inspected daily. You can be confident that we have followed-up on your concern. We have... More

Houston
1 review
2 of 5 stars Reviewed December 19, 2013

Very poor location..............no restaurants/retail shops close by. It was on an island by itself. We had not rented a car and needed to take a $20+ taxi cab to do anything. Continental breakfast was average.

Review collected in partnership with Easytobook.com

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston South - Pearland, responded to this review

Dear Jonathan P, Thank you for taking the time to provide feedback on your stay. It is unfortunate the area surrounding the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

melbourne
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 29, 2013

We stayed here a couple of years ago and never considered staying else where when we returned to the area, so we prepaid and thought it would be great. It's disappointing, after a couple of em's we had requested 2 room near each other, so the kids aren't too far away, we were given rooms 2 floors apart, then told... More

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HotelStaff13, Front Desk at Holiday Inn Express Houston South - Pearland, responded to this review

Thank You hbhmelb for taking the time out to write a review for our hotel. Please accept my humble apologies to a valuable guest like you, for not exceeding your expectations. We appreciate your business and hope you enjoy your next stay with us. Next time will be better and will meet your standards. We look forward to continuing serving... More

Buffalo, New York
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 23, 2013

Despite the rather dreary reason for visiting Houston (appointments at MD Anderson), our stay was great. Friendly service, very clean common areas and rooms. We were lucky enough to stay in a king suite, which was fantastic. Lots of space which made the stay very enjoyable. The breakfast was okay, nothing stellar, and the coffee was a little burned, but... More

Was this review helpful? Yes
HotelStaff13, Front Desk at Holiday Inn Express Houston South - Pearland, responded to this review

Thank you so much for your great comments. I am glad that you enjoyed your stay and was satisfied with our service, next time we will aim to be even better! We appreciate your business and hope you come and stay again. We look forward to continuing serving you as a valued guest. More

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Additional Information about Holiday Inn Express Houston South - Pearland

Address: 13931 South Freeway, Hwy 288, Pearland, TX 77047
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Pearland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Houston South - Pearland 2.5*
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Also Known As:
Holiday Inn Express Houston South - Pearland Hotel Pearland

38 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
86

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