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Candlewood Suites

2.0 of 5 9015 Broadway, Pearland, TX 77584
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Candlewood Suites
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Candlewood Suites
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41 reviews from our community

Traveler rating
    28
    4
    1
    2
    6
See reviews for
11
1
9
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Rosharon, Texas
1 review
5 of 5 stars Reviewed August 5, 2014

My husband and I recently completed a year long stay while selling a house and building a new one. It was a tough time for us but the Manager, Alpesh, and his staff were always helpful and friendly no matter what our problem or request was. Once, Alpesh made a special late night trip back to the hotel to fix... More

Was this review helpful? Yes
Candlewoodpearland, Manager at Candlewood Suites, responded to this review

Thanks for the awesome review it was indeed our pleasure to serve you any time in the near future if your in need of a great place to stay it would be our pleasure to serve you once again More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 2, 2014

No problems with the room. It was clean and the bed was comfortable. I stayed two nights, Saturday to Monday. On Sunday, I needed to print about 10 pages for work that I needed to prep later that night for Monday. I go down to the business center to print everything up and the toner cartridge is near-empty, so half... More

Was this review helpful? Yes
Candlewoodpearland, General Manager at Candlewood Suites, responded to this review

I am sorry that we did not live to your expectation . We strive for a 5 Star Review and work as a team to make sure that Guest have an excellent stay . We do run into some issues when we run out of things but in this case it was my team member that did not put in... More

Woodbury, Minnesota
Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 25, 2014

My boyfriend came into town to meet my parents and found a great deal on a weeks stay on Priceline. I would request a room on the second floor away from elevators. The room was nice complete with a mini kitchen and large fridge!

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Candlewoodpearland, General Manager at Candlewood Suites, responded to this review

Thank you Arielle L; We appreciate you taking time out of your busy schedule to let us know how your stay was with us. We appreciate you staying with us and hope to see you back soon. More

Houston, Texas
1 review
5 of 5 stars Reviewed March 31, 2014

After staying at numerous extended stays around Houston, I finally discovered Candlewood Suites in Pearland Tx. The staff is fabulous, accommodations are first class, and I feel like I found a home away from home. Room is comfortable, CLEAN, and has more than enough great amenities. While slightly pricier than others, It is WELL worth the difference. Thank you IHG... More

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Tallahassee, Florida
1 review
5 of 5 stars Reviewed December 26, 2013

Excellent hotel. Clean, very friendly staff, high ceilings, very nice furnishings, fluffy towels, granite kitchen counters. We really wanted to find a lovely place to stay as it was Christmas and didn't want to have a bad experience at a hotel. We were surprised to find just how lovely the Candlewood is! It was the perfect choice. We will definitely... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 20, 2013

This Hotel is not worth for the money. It took them three days to sort out a problem with the lock mechanism of my room and then eventually they offered me another room. Phone in this second room was not working, asked for help multiple times, the Hotel manager with a superior attitude was insisting that the phone was working... More

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IHGCare, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Waytogomrt, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Yukon, Oklahoma
1 review
5 of 5 stars Reviewed November 12, 2013

November 7, 2013 We had the privilege of staying only one night in this hotel but plan to go back for a longer stay. It was perfect...fantastic shower and good bed. There was a very adequate kitchen, also. Super clean and an absolutely wonderful person who checked us in. She even called after we got into the room to make... More

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Candlewoodpearland, Front Office Manager at Candlewood Suites, responded to this review

Thank you Bishop38; We do appreciate your kind words this motivates my team members to go above and beyond to take care of guest needs and make sure they are comfortable.We are glad that as a team we were able to impress you and make your first stay with Candlewood suites a memorable one. Anticipating your arrival,see you soon.... More

Pearland, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2013

Good services , good location , good price . I book this hotel thru priceline and I got a very good deal by choose " express deal " . Candlewood is in a very quite and secure location . It is an extended stay hotel with modern amenities (range, full size refrigerator and microwave and dishwasher .

Was this review helpful? Yes
Candlewoodpearland, General Manager at Candlewood Suites, responded to this review

Thank you ThuTang-White for staying with candlewood suites . We are glad you enjoyed staying with us and appreciated our amenities. Hope to see you back soon.Your kind words motive my team to go above and beyond guest expectations. More

Austin, Texas
1 review
2 of 5 stars Reviewed August 2, 2013

Our family checked in on July 27 and checked out July 28th. The individual that checked us in gave us a room that was occupied by another guest! I am just grateful that the guest was not in the room. The individual that checked us in was quite nonchalant about the whole situation it was only after we settled in... More

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Hammond, Louisiana
1 review
1 of 5 stars Reviewed July 2, 2013

We stayed at this hotel during the Memorial Day weekend. The air conditioner stopped working Friday night. I was advised Saturday morning by Teriko that maintenance would not be available until Monday. I had to move all of our belongings to another room. I later discovered that my charger had been left in the first room. I explained to the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites, responded to this review

Dear James K, Thank you for writing a review about your recent stay with us and for bringing this unfortunate incident to our attention. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary performance in this context. Please accept our sincere apologies for any... More

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Additional Information about Candlewood Suites

Address: 9015 Broadway, Pearland, TX 77584
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Pearland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites 2*
Number of rooms: 76
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