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All 11 Pearland hotels

Courtyard Houston Pearland

3.0 of 5 Hotel   |   11200 Broadway, Pearland, TX 77584
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Ranked #6 of 11 Hotels in Pearland
A recent review
3 of 5 stars reviewed 3 weeks ago
Elaine H Washington, District of Columbia, United States
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46 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, District of Columbia, United States
Contributor
19 reviews 19 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here several days around the Thanksgiving holidays (and have done so in the past). It was okay, but we had a better experience last year. The room was a little cramped. We had repeated problems with the refrigerator. Housekeeping was spotty - and one day we got skipped entirely despite a follow-up call to the front desk. Front... More 

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HotelPTC, General Manager at Courtyard Houston Pearland, responded to this review

Good morning Elaine H- Thank you for spending the start of the holiday season with us. I sincerely apologize for the problems experienced with housekeeping and the refrigerator. I will share your comments with the housekeeping department to ensure a consistent servicing of rooms. Enjoy the rest of your holiday season! Sincerely, Gary S General Manager More 

Houston, Texas
Top Contributor
122 reviews 122 reviews
67 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed November 18, 2014

Initially I was unaware this sat in the middle of a pavilion but that ended up being a good ting once I found the parking lot and entrance. A little strange having the lobby on the 2nd floor though. Check in was perfect as we were a coupe of hours early so we had to settle for a handicap room... More 

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HotelPTC, General Manager at Courtyard Houston Pearland, responded to this review

Good morning TCBinKC- Thank you for your loyalty as a Platinum Rewards member. All the repairs on our hot tub have been made and it is now up and running. I sincerely apologize for the inconvenience expereinced while you were here. Although we still have the original Courtyard breakfast concept, we will be converting to the Bistro next year. We... More 

Flower Mound, Texas
1 review
1 of 5 stars Reviewed October 1, 2014

As others have mentioned, the hotel is starting to show its age. This starts with the little things like low water pressure on the higher floors. Worst of all are the TV refurbishments. The new LG 320LY570H models are locked down in hotel mode and set to the lowest possible power setting. What this means... well, as soon as you... More 

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HotelPTC, General Manager at Courtyard Houston Pearland, responded to this review

Good afternoon- Thank you for your feedback. I sincerely apologize for the inconveneince experienced with your television and water pressure. We are currently researching solutions with the television's manufacturer and to ensure consistent water pressure throughout the building. We will be converting to the Courtyard Bistro during 2015, in which we well sell Starbucks Coffee Products and have a completely... More 

Pearland, Texas
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 19, 2014

Our AC wasn't working so we decided to stay at a hotel. We picked Courtyard and glad we did. The hotel was clean, quiet and the staff was nice. The room was a good size and clean. The bathroom tiles are starting to how their age, but i think if the management keeps it up it will be fine. I... More 

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HotelPTC, General Manager at Courtyard Houston Pearland, responded to this review

Good afternoon- Thank you for taking the time to give us your feedback. It is awesome to hear from a satisfied customer! We can't wait for you and your family to visit us again. More 

San Antonio, Texas, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 5, 2014

I stayed for 3 nights, was there for our JW regional convention. The room was clean smelled great and the staff was helpful. It is located near everything we needed HEB, Macy's, Walgreens Pizza, Burgers Steak anything you needed was close by. I would stay again.

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HotelPTC, General Manager at Courtyard Houston Pearland, responded to this review

I am delighted that you found our services and facility so accomodating. I hope that you have the opportunity to come visit us again! More 

Albany, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 30, 2014

This hotel is a fantastic blend of good amenities and reasonable price. The location is super convenient to everywhere we went in Houston, and it wasn't the horrible downtown traffic we encountered to the north. It is set just in back of an open shopping center, which was great for evenings and anytime we realized we forgot something. We walked... More 

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HotelPTC, General Manager at Courtyard Houston Pearland, responded to this review

Thank you for your wonderful comments regarding the hotel. We look forward to seeing you again! More 

Tahlequah, Oklahoma
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 12, 2014

My husband & I were headed to cruise from Galveston & stayed over her to visit a friend. First of all, we called in advance to see if we could check in early since we'd be driving all night and the manager very kindly allowed us. On top of that they set us up in a corner room - very... More 

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HotelPTC, General Manager at Courtyard Houston Pearland, responded to this review

Good evening- Thank you for the fantastic comments you left about our staff. We sincerely appreciate the glowing review and positive feedback. We hope to you again real soon! More 

Nuneaton, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 15, 2014

This has been my second visit to the Courtyard. Had an excellent stay, staff including breakfast and reception , In fact all I came into contact with were courteous and obliging when problems occured. The hotel is well situated within the Pearland shopping area. A number of restaurants within walking distance, a couple had closed since my last visit in... More 

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HotelPTC, General Manager at Courtyard Houston Pearland, responded to this review

Good evening- Our staff takes great pride in everything they do. I am delighted that their efforts were able to exceed your expectations. We certainly hope that you make a return trip to experience our services again! More 

Anywhere, USA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 of 5 stars Reviewed March 15, 2014

Pros: *Free Parking/Wi-fi *Location (only if you need to be in Pearland or surrounding areas) *Nice little shopping area Cons: *Unprofessional, aloof staff *Cleanliness is definitely lacking I clearly have terrible luck with this hotel. I visited several years ago and had a horrible experience. However, the Marriott staff that contacted me was responsive and apologetic enough that I decided... More 

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HotelPTC, General Manager at Courtyard Houston Pearland, responded to this review

Good morning - I sincerely apologize for what was experienced last weekend. I take guest feedback very seriously and look to make improvements where necessary. The behavior displayed by the desk and housekeeping staff that evening was atypical and will be corrected. More 

Bradenton, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed December 24, 2013

We stayed at this hotel for 6 days prior to Christmas. Was our first trip to this area. Great property, great location in the center of the shopping mecca of Pearland. And very reasonably priced. Walk to everything. Parking free and very close to hotel entrance. Breakfast buffet with cooked to order also. The staff at the breakfast were extremely... More 

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Additional Information about Courtyard Houston Pearland

Address: 11200 Broadway, Pearland, TX 77584
Location: United States > Texas > Texas Gulf Coast > Pearland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Houston Pearland 3*
Number of rooms: 106
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Also Known As:
Courtyard Houston Pearland Hotel Pearland

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