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Hampton Inn & Suites Houston/Pasadena

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4741 East Sam Houston Parkway South, Pasadena, TX 77505
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Hampton Inn & Suites Houston/Pasadena
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Hampton Inn & Suites Houston/Pasadena
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132 reviews from our community

Traveler rating
    97
    22
    9
    3
    1
See reviews for
29
17
5
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (132)
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San Antonio, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Quality was great. Asked the front desk for extra blankets, never received them - had to ask several times. Other than that everything else was great! Would recommend to family and friends. Shops are less than a mile away.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for your comments! I am sorry the blankets were not brought to you, I will share this with the staff and make sure we do better next time and follow through. We do appreciate your business! More 

Austin, Texas
2 reviews
5 of 5 stars Reviewed April 18, 2015

This is an excellent Hampton Inn. It is clean, clean, clean. Good coffee and fruit available in the lobby and the breakfast was good. Front desk staff was very friendly. I'm definatley coming back here next time I'm in Houston.

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for staying with us. We appreciate your business! We hope to see you soon! More 

Silsbee, United States
1 review
5 of 5 stars Reviewed April 16, 2015

Excellent hotel. Clean, clean, clean room. Smelled really nice when we walked in. Beautiful lobby with coffee and fruit available. We forgot our toothpaste and the lady downstairs gave us several toothpaste packets. Wow to that! The beds were amazing!! Will definitely use this hotel again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

I will pass on your great comments to the staff. We hope to see you next time you are in Pasadena! More 

San Antonio, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 7, 2015

Don't hesitate to book at this Hampton! Spotlessly clean, great staff, quiet, great location. We love the assurance that the linens are ALL clean for our check-in. We've not had a single bad experience in MANY stays there in the last 3 1/2 years. Best beds anywhere!

Review collected in partnership with Hampton

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Annabelle D, Front Office Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you so much! We will see you soon in Pasadena! More 

Washington
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2015

Easy access right off the interstate but surprisingly quite. Easy checkin and reasonable price. Our room key failed to work after getting it checked twice, so they chose to upgrade us to the suite. The breakfast was great, with a large selection anything you could want including hot and cold items. Staff was friendly and helpful. The bed was comfortable... More 

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Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you so much for the great comments! We hope we will see you soon in Pasadena. More 

2 reviews
5 of 5 stars Reviewed March 19, 2015

I was very satisfied with my recent stay at this Hampton Inn. The rooms, staff and all other aspects of the stay was great. I was very happy to find that the hotel also participated with an online food delivery service that I used and was very satisfied.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for your nice comments. We do appreciate your business. We hope to see you next time you are in town! More 

Pasadena, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

Great stay. The rate of 169.00 was a little more than I wanted to pay but like I said, my short stay was great. With more notice I would have used a site like priceline.com to find a room which I do quite frequently.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for staying with us, we do appreciate your business! More 

Waxahachie, United States
1 review
5 of 5 stars Reviewed March 17, 2015

We went to this location due to the location near the church my daughter is getting married in November. They offered us a wedding package to stay their. Everyone was very nice during our stay. We are looking forward to the wedding.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for your nice comments. We will see you in November! More 

Flowery Branch, Georgia
Top Contributor
64 reviews 64 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 27, 2015

Since the Hampton at Hobby and Deer Park are starting to get really run down and prices are so high, was glad to see this open up. New design, great staff, just off Sam Houston and near the refineries and to 45- my new resting place when working in town. Have only been once but had a great staff, friendly,... More 

Was this review helpful? Yes 1
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for your comments! We enjoyed having you here in Pasadena! We will see you next time you are in town. More 

Lake of the Ozarks, MO
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2015

Loved the bed - slept like I was at home. Did hear footsteps from room above. The staff was professional & friendly. The time for breakfast ending was not clear. I was given incorrect time. But they always have hot beverages and fresh fruit. I would stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for your feedback. I am sorry that the breakfast hours were not clear. At all Hampton Inns breakfast is always from 6:00 am to 10:00 am. Our comfortable beds will be ready for you next time you are in town! Thank you for staying with us. More 

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