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Hampton Inn & Suites Houston/Pasadena

Certificate of Excellence
2.5 of 5
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4741 East Sam Houston Parkway South, Pasadena, TX 77505
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1 room 1 guest
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Hampton Inn & Suites Houston\/Pasadena
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140 Reviews from our TripAdvisor Community

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Traveler rating
    99
    27
    10
    3
    1
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30
19
5
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (140)
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    (43)
  • Jun-Aug only
    (43)
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    (26)
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    (28)
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navasota, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The rooms in this hotel are amazing for the price! Extra room to spread out is always welcomed! I would gladly stay at this location again...if I am ever in the area! The front desk staff was very nice, even giving me advil when I arrived (with no charge) because I complained of a killer headache.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for your very nice comments. I hope the headache did go away for the remaining of your stay! We do appreciate your business and hope to see you next time you are in town. More 

1 review
5 of 5 stars Reviewed July 15, 2015

We were there for a wedding. The staff put a welcome gift bag in our room with snacks, water, and directions to the church where the wedding was. The gift sack was even decorated with cute wedding sayings. Staff and Hotel was great!

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for your great comments! We enjoyed having all of you! More 

Pearland, United States
1 review
4 of 5 stars Reviewed July 14, 2015

We stayed at the Hampton Inn - Pasadena, Texas for one night, overall the stay was great. The complimentary wifi was a plus for the kids and the complimentary breakfast was also great. The location of the hotel was most convenient as it is located just off the Beltway 8 / Fairmont Parkway exit.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

We are so glad you enjoyed your stay with us in Pasadena! Thank you for staying with us. We do appreciate your business! More 

Atlanta, Georgia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 8, 2015

For a relatively normal Hampton Inn, one really doesn't expect tremendous service. However during my most recent stay, my admin confused my stay dates. To make matters worse, the hotel was sold out for the rest of the week. . Upon arriving, and for the next 2 days, the Front Desk staff worked with Hilton.com to juggle rooms around and... More 

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

We are so glad we were able to accommodate you! I will make sure I share your great comments with the team! More 

Tulsa, Oklahoma
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 7, 2015

Stayed here because the Boss chose the hotel. He made a good choice! Room was quiet, clean and very comfortable. If you are not a Hilton Honors member, you have to pay for wi-fi (which I just detest). A little pricey for my travels, but all in all a nice property.

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for staying with us and Thank you for your comments! We do offer free wifi for all of our guests. However if you chose the premium wifi, there is a charge for it. More 

Pueblo, Colorado
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 6, 2015

If you like a room with a fridge and microwave then this hotel is not for you unless you get a King Suite at higher price. Everything else about the hotel was great except they did have 3 out of order ice machines out of 4.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

We do apologize the ice machines were down. We do appreciate your business! More 

Carencro, United States
1 review
3 of 5 stars Reviewed June 22, 2015

Hotel is close to the main Higway but still quite in side. Two Queen guest room lacked Mini fridge and microwave. Room was clean an comfortable. Breakfast was the normal Hilton fair. Nothing to write home about but a good place to spend the night in route.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for your comments! We do appreciate your business. More 

Cooper, United States
1 review
4 of 5 stars Reviewed June 15, 2015

I found the hotel to be in a good located for a quick in/out of the energy corridor in Houston. I did not spend a lot of time trying to figure out my opinion of the hotel and focused on sleeping and grabbing a quick bite on the way out the door. Everything was average to very good, so I... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for staying with us! More 

San Antonio, United States
1 review
4 of 5 stars Reviewed April 27, 2015

Quality was great. Asked the front desk for extra blankets, never received them - had to ask several times. Other than that everything else was great! Would recommend to family and friends. Shops are less than a mile away.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for your comments! I am sorry the blankets were not brought to you, I will share this with the staff and make sure we do better next time and follow through. We do appreciate your business! More 

Austin, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 18, 2015

This is an excellent Hampton Inn. It is clean, clean, clean. Good coffee and fruit available in the lobby and the breakfast was good. Front desk staff was very friendly. I'm definatley coming back here next time I'm in Houston.

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for staying with us. We appreciate your business! We hope to see you soon! More 

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