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Hampton Inn & Suites Houston/Pasadena

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4741 East Sam Houston Parkway South, Pasadena, TX 77505
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Hampton Inn & Suites Houston/Pasadena
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Hampton Inn & Suites Houston/Pasadena
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139 Reviews from our TripAdvisor Community

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Traveler rating
    98
    27
    10
    3
    1
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30
19
5
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (43)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (28)
All months
1 review
5 of 5 stars Reviewed 2 weeks ago

We were there for a wedding. The staff put a welcome gift bag in our room with snacks, water, and directions to the church where the wedding was. The gift sack was even decorated with cute wedding sayings. Staff and Hotel was great!

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for your great comments! We enjoyed having all of you! More 

Pearland, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Hampton Inn - Pasadena, Texas for one night, overall the stay was great. The complimentary wifi was a plus for the kids and the complimentary breakfast was also great. The location of the hotel was most convenient as it is located just off the Beltway 8 / Fairmont Parkway exit.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

We are so glad you enjoyed your stay with us in Pasadena! Thank you for staying with us. We do appreciate your business! More 

Atlanta, Georgia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For a relatively normal Hampton Inn, one really doesn't expect tremendous service. However during my most recent stay, my admin confused my stay dates. To make matters worse, the hotel was sold out for the rest of the week. . Upon arriving, and for the next 2 days, the Front Desk staff worked with Hilton.com to juggle rooms around and... More 

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

We are so glad we were able to accommodate you! I will make sure I share your great comments with the team! More 

Tulsa, Oklahoma
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here because the Boss chose the hotel. He made a good choice! Room was quiet, clean and very comfortable. If you are not a Hilton Honors member, you have to pay for wi-fi (which I just detest). A little pricey for my travels, but all in all a nice property.

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for staying with us and Thank you for your comments! We do offer free wifi for all of our guests. However if you chose the premium wifi, there is a charge for it. More 

Pueblo, Colorado
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

If you like a room with a fridge and microwave then this hotel is not for you unless you get a King Suite at higher price. Everything else about the hotel was great except they did have 3 out of order ice machines out of 4.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

We do apologize the ice machines were down. We do appreciate your business! More 

Carencro, United States
1 review
3 of 5 stars Reviewed June 22, 2015

Hotel is close to the main Higway but still quite in side. Two Queen guest room lacked Mini fridge and microwave. Room was clean an comfortable. Breakfast was the normal Hilton fair. Nothing to write home about but a good place to spend the night in route.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for your comments! We do appreciate your business. More 

Cooper, United States
1 review
4 of 5 stars Reviewed June 15, 2015

I found the hotel to be in a good located for a quick in/out of the energy corridor in Houston. I did not spend a lot of time trying to figure out my opinion of the hotel and focused on sleeping and grabbing a quick bite on the way out the door. Everything was average to very good, so I... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for staying with us! More 

San Antonio, United States
1 review
4 of 5 stars Reviewed April 27, 2015

Quality was great. Asked the front desk for extra blankets, never received them - had to ask several times. Other than that everything else was great! Would recommend to family and friends. Shops are less than a mile away.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for your comments! I am sorry the blankets were not brought to you, I will share this with the staff and make sure we do better next time and follow through. We do appreciate your business! More 

Austin, Texas
2 reviews
5 of 5 stars Reviewed April 18, 2015

This is an excellent Hampton Inn. It is clean, clean, clean. Good coffee and fruit available in the lobby and the breakfast was good. Front desk staff was very friendly. I'm definatley coming back here next time I'm in Houston.

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

Thank you for staying with us. We appreciate your business! We hope to see you soon! More 

Silsbee, United States
1 review
5 of 5 stars Reviewed April 16, 2015

Excellent hotel. Clean, clean, clean room. Smelled really nice when we walked in. Beautiful lobby with coffee and fruit available. We forgot our toothpaste and the lady downstairs gave us several toothpaste packets. Wow to that! The beds were amazing!! Will definitely use this hotel again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Annabelle D, General Manager at Hampton Inn & Suites Houston/Pasadena, responded to this review

I will pass on your great comments to the staff. We hope to see you next time you are in Pasadena! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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