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Holiday Inn Express Hotel & Suites Paris

#5 of 10 Hotels in Paris
Certificate of Excellence
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3025 N E Loop 286, Paris, TX 75460
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Holiday Inn Express Hotel & Suites Paris
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Holiday Inn Express Hotel & Suites Paris
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92 reviews from our community

Traveler rating
    68
    17
    2
    4
    1
See reviews for
19
14
5
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Paris
See the most recent reviews
1 review
5 of 5 stars Reviewed October 24, 2014

I have stayed at this hotel 3 times in the last 6 months and my stay has been top notch each time.The staff is very friendly and hotel is very nice. The staff welcomed me back after my first visit and seemed to appreciate that I had returned for another stay with them.

Was this review helpful? Yes
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

I want to thank our Guest for their comments and for staying with us in Pairs, at the Holiday Inn Express. I discuss all comments with our Staff. We want to continue to deliver Great Service and let our guest know how much , we love being there for them. Thanks Gail Dority, GM More 

Wolfe City, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 23, 2014

Bed was comfy. They had the wrong carafe for the in-room coffee maker and was not tall enough to releases the brew from the ground basket. Had to hold the pot up to open the stopper, in doing so it caused hot coffee to flow on my hand. Towel service was poor, towels were hard and crispy, painful at times... More 

Was this review helpful? Yes
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

All Guest Comments are reviewed with our Staff. Please know how important our Guests are to us. Thank you for taking the time to comment on your stay. We take every comment seriously and will use these comments to improve our guests stay. Gal Dority, GM More 

Arkansas, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 10, 2014

This is a nice facility, but our stay was plagued with issues resulting from poor management. On arrival we were checked into an occupied room, and then had to wait in line again for half an hour to get the issue resolved. They were very busy which is understandable, but took the time to check in a drunk who walked... More 

Was this review helpful? Yes 2
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

First, I want to apologize for our guest's experience while at our hotel. I appreciate our guest's comments. I had a meeting with all departments and we went over the comments. This will make us more aware and conscientious of every detail and how important it is to take care of the needs of our guests. Thank you G. Dority,... More 

Top Contributor
74 reviews 74 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 19, 2014 via mobile

We stopped at this hotel as an overnight stay on the way to Florida. The hotel was very clean and in a good location. The breakfast was very nice with a good selection. The staff was very friendly and helpful.

Was this review helpful? Yes
Gail D, Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

I want to thank our guest for their comments. These are shared with entire staff. Thank you for taking time to respond. We love taking care of our guests and appreciate the opportunity to accommodate your stay while in Paris. Gail Dority, General Manager More 

Ft. Worth
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 14, 2014

Was in town visiting family and stayed here, front desk was great I got into town early and didnt want to leave my personal items and laptop in a hot car all day when it was over 100. They had rooms available at 10am and the front desk let me check in early. Newer HI Express, room was clean nice... More 

Was this review helpful? Yes 2
Gail D, General Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

Thanks to our Guest for taking time to comment on their stay. Our Guests are not only our Number One Priority but Our Only Priority. We appreciate your staying with us while in Paris It is Guests like you that drive us to be better and always continue training our Staff to take care of our Valued Guests. Gail Dority,... More 

Tyler, Texas
Top Contributor
52 reviews 52 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 14, 2014 via mobile

The room was clean, breakfast was decent. The complaints:: kids and noise...ugh..running up and down the halls, was awoken way too early on a Saturday morning after a long day of travel the day before. The noise from outside the room was ridiculous and unacceptable..we decided to just pack up and hit the road since it was impossible to go... More 

Was this review helpful? Yes 1
Maria R, Director of Sales at Holiday Inn Express Hotel & Suites Paris, responded to this review

I want to thank our Valued Guest for taking the time to let us know how we are doing. Our Guests are our Number One Priority! I will share your comments with the individual departments and address concerns. Maria Rethman Sales Manager More 

Chihuahua
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 27, 2014

I recommend this hotel. The room was comfortable. Nice bed. Refrigerator and microwave in room. Nice pool. Person at the front desk was very helpful. When I asked for a nearby store to buy milk for my little daughter, he offered to get milk from the hotel's breakfast area.

Was this review helpful? Yes 2
maria r, Director of Sales at Holiday Inn Express Hotel & Suites Paris, responded to this review

Thank you for taking your time to leave comments regarding your stay with us in Paris. We appreciate your positive comments and we will share this with our Staff. I am so happy to hear we were able to take care of all your needs as well as make you feel at home! More 

Dallas, Texas
Contributor
16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 16, 2014

We stayed here to attend the Paris Wine Festival, which is a wonderful event if you have never been (and it sells out pretty much every year)! The HI has a very lovely lobby and breakfast area--high-backed cloth chairs and a faux fireplace make it especially inviting. There is a clean warm indoor pool (but small) and large clean hot... More 

Was this review helpful? Yes
Maria R, Director of Sales at Holiday Inn Express Hotel & Suites Paris, responded to this review

Thank you for choosing to stay with us at The Holiday Inn Express and Suites, Paris, Texas. I am happy to hear that you enjoyed your stay and was able to feel relaxed and at home. It is our goal to make our hotel feel like it is our guest's home away from home!!! We appreciate your positive comments and... More 

Rocky Ford, Colorado
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 23, 2014

My wife, daughter and mother were traveling during spring break. From the friendly front desk, to the superior two queen beds and sofa bed in the room, warm indoor swimming pool, to breakfast the next morning. Everything was outstanding and really enjoyed the stay. Highly recommend, and will definitely stay again!

Was this review helpful? Yes
Maria R, Director of Sales at Holiday Inn Express Hotel & Suites Paris, responded to this review

Thank you for choosing to stay with us at The Holiday Inn Express and Suites, Paris, Texas. I am happy to hear that you and your travelers enjoyed your stay and was able to feel relaxed and at home. It is our goal to make our hotel feel like it is our guest's home away from home!!! We look forward... More 

Norman, Oklahoma
1 review
2 of 5 stars Reviewed February 24, 2014

Had been moving all night and needed a good night's rest. Spent most of the night and up to check out being woken up by neighbors pounding on the floor and snoring next to me and above me. Unfortunately, My husband and I didn't need an alarm to wake up because we were rudely awaken every hour by neighbors or... More 

Was this review helpful? Yes
Karmyn M, Manager at Holiday Inn Express Hotel & Suites Paris, responded to this review

I take all guest comments very seroiusly. I sincerely apologize to our guests for the issue they experienced during their stay. I have had a meeting with all of our staff to discuss all guest comments and ways we can make our guests' stay a pleasant experience. Thank you for your feedback and we will take this opportunity to improve... More 

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42 photos of this hotel

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