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BEST WESTERN Palestine Inn

2.5 of 5 1601 West Palestine Ave., Palestine, TX 75801
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Certificate of Excellence 2014
BEST WESTERN Palestine Inn
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BEST WESTERN Palestine Inn
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137 reviews from our community

Traveler rating
    89
    25
    10
    7
    6
See reviews for
64
26
12
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • French first
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  • All months
    (137)
  • Mar-May only
    (24)
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    (39)
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    (39)
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    (35)
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League City, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I booked through Priceline's Express Deals. Upon checking in I was told we only had a reservation for 1 person and the clerk was extremely condescending about adjusting for 2 persons. The room reeked of cigarette smoke and the cleaning products to cover the smell. On going back to ask for a non-smoking room I was told that I would... More 

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Ft Worth Tx
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent the night here after going to The Polar Express. We had two adults and three children and the room was perfect for us. We found it clean and comfortable. There was a refrigerator and microwave and a nice flat screen TV. The staff was helpful. It was a good price and the breakfast next door was included in... More 

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Palestine, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed one night and would stay again. Hotel staff are very friendly and very helpful. bed was very comfortable and great parking right by door to room. Parking places very large so didn't have to worry about side of car getting dinged!

Review collected in partnership with Best Western

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Arlington, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Staff was very friendly. Room was older, but newly remodlelded and clean. Bed was comfortable. Free breakfast at small cafe next door is very good also. Room price for king no smoking was $74.95 with AARP discount.

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Forney, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My extended family stayed here on an overnight in Palestine when we went to the Polar Express in Palestine. I booked the room accidentally as a smoking king room. I called the hotel and asked to be changed over to a nonsmoking room and was quickly amended. This hotels lies within Palestine's Loop 256 which provides easy access to it... More 

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Lockport, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel was older, but for the price it was worth it. The rooms were very clean. They did not bring towels when needed. They only gave us two sets of towels, but had four people in the room. It was a very good location near Palestine, TX. Perfect of the Polar Express.

Review collected in partnership with Best Western

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Shallowater Texas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Rooms were clean and nice and the bed was ok. Staff when out of there way to help you. This was a motel and I stay at hotels. Would stay there again if I go that way. Had cafe for your breakfast which was Free. I had to changes room and staff was OK with that no problem. Price as... More 

Review collected in partnership with Best Western

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Houston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was very pleased with the customer service at this hotel. We left our dvd charger in the hotel and they called us to let us know they had it. I have left many things in hotels and not only never received a call to come back and get it, when I would call they never found the item missing.... More 

Review collected in partnership with Best Western

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Lewisville, Texas
1 review
3 of 5 stars Reviewed November 12, 2014

I have come to this hotel annually in November for a ministry anniversary conference for about the last five years or so and have always enjoyed staying there. The hotel accommodates our group very well and the complementary breakfast choices at the nearby restaurant are excellent. The hotel staff, particularly Nancy, were outstanding! She went out of her way late... More 

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Houston, United States
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 10, 2014

This hotel is very convenient to downtown and only 25 minutes to the Texas Train in Palestine. Breakfast not your normal BW snack bar. They provide a sit down breakfast in a small restaurant. At 8PM, the manager called to see if everything was OK. When we asked for directions, they provided written instructions. Rooms were clean and very reasonable.

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bestwesternpalestine, Webmaster at BEST WESTERN Palestine Inn, responded to this review

Dear Guest, We thank you for providing review of our services. Customer feedback is an important part of our business which helps us to stay updated and make changes that are important. Thank you for appreciating our services. Customer service is of top priority to us and we pride ourselves for being a quality service provider. We thank you for... More 

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Additional Information about BEST WESTERN Palestine Inn

Address: 1601 West Palestine Ave., Palestine, TX 75801
Phone Number:
Location: United States > Texas > Palestine
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Palestine Inn 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Palestine Best Western
Hotel Style:
#1 Best Value Hotel in Palestine
#2 Romantic Hotel in Palestine
#4 Business Hotel in Palestine

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