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Holiday Inn Express Palestine

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1030 East Palestine Ave, Palestine, TX 75801
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1 room 1 adult
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Holiday Inn Express Palestine
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219 Reviews from our TripAdvisor Community

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Hartsville, South Carolina
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Ricky was great in providing technical support when my laptop had trouble connecting to the internet. He had it connected in less then 5 minutes so I could get back to work. He also made some nice local recommendations for dinning. Nice place and good breakfast.

Helpful?
Thank Sara A
Huntsville, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

This is one of my favorite hotels to stay at while I travel. Jackie and her staff always go above and beyond to make me welcome. The rooms are always clean as well as comfortable. I travel a lot and I never have a problem sleeping at this location. The service and staff are an excellent example of GREAT HOSPITALITY!!

Helpful?
Thank Tisha D
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear Tisha D, Thank you so much for taking the time to post such a positive review. We appreciate your thoughtful comments regarding our hotel's General Manager, Jackie. Jackie has a passion for providing excellent guest service, and we are grateful to have Jackie and such a wonderful TEAM that enjoys being of service to our guests. At Holiday Inn... More 

Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Steven is a true example of a Hotel representative. Very helpful and knowledgeable made my check in easy and fast Made sure if I needed anything he was there to make it happened The room and beds we're outstanding. Will differently stay here next time in town. Great work Steven!!!

Helpful?
Thank bigdaddyjoe
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear Bigdaddyjoe, Thank you so much for taking the time to post such a positive review. We appreciate the thoughtful comments regarding our hotel's Front Desk Agent, Steven. Steven truly has a passion for providing excellent guest service, and we are grateful to have Steven and such a wonderful TEAM that enjoys being of service to our guests. At Holiday... More 

Trinity, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Friendly staff willing to help. Great breakfast every morning. Snacks and drinks on specific evenings Nice big clean rooms, Nice gym. Request honored for bottom floor and state rate at 85.00 when other hotels in area will not honor. Would like to have indoor pool for winter months.

Helpful?
Thank TxNurse10
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear TXNurse10, Thank you for taking the time to share your experience with us and others. At Holiday Inn Express Palestine, we aim to provide the best guest service and accommodations in Palestine. It is wonderful reviews like yours that rewards us in knowing that we not only meet, but exceed our guest’s expectations. We proudly honor the Texas State... More 

Trinity, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel. Clean rooms and comfortable bed. Evening reception with food and drinks on Tuesday and Thursday evenings, which is very nice after a long day of work and kept us from having to leave to go eat. Called ahead of time and they honored state rate for business travel, whereas Hampton Inn would not. Friendly staff.

Helpful?
Thank TXNurseB
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear TXNurseB, Thank you so much for taking the time to post such a positive review. At Holiday Inn Express - Palestine we want every guest to feel at home when they stay with us, and to enjoy our hotel and all we have to offer. Our efforts to provide a clean, comfortable stay, in a relaxing setting, with world-class... More 

Pollok, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I got married in palestine & had all of my guests stay at the Holiday Inn Express. Jamie was so helpful getting everyone to their rooms & giving each guest a gift box for their stay! She was AWESOME!!

Helpful?
Thank kellsey s
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear Kellsey S, Thank you so much for taking the time to post such a great review. We would like to thank you for making Holiday Inn Express Palestine your Host Hotel for your Wedding Event. We appreciate the thoughtful comments regarding our hotel's Front Desk Agent, Jamie. Jamie has a passion for providing excellent guest service, and we are... More 

Dallas, Texas
1 review
4 of 5 stars Reviewed January 1, 2016

I was traveling down to visit my boyfriend I'm was very sleepy and tired a Ms Jackie McClinton was very nice kind and sweet I forgot how sleepy and tried I was did I mention I was also hungry We use are Wal-Mart employee discount so it brought are total down she signed us up for an reward member and... More 

Helpful?
Thank Kristal M
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear Kristal M, Thank you so much for taking the time to post such a positive review. We appreciate the thoughtful comments regarding our hotel's General Manager, Jackie. Jackie has a passion for providing excellent guest service, and we are grateful to have such a wonderful TEAM that enjoys being of service to our guests. At Holiday Inn Express -... More 

New Braunfels, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015 via mobile

We arrived after 8 that night, the front desk attendant (Jamie) was so very nice. We stayed in the King Suite, the hotel was nicely renovated. We were very impressed with the cleanliness and the decor was wonderful. When I pulled out the couch bed for my daughter and her friend I found out that there weren't any sheets or... More 

Helpful?
Thank Misty S
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear Misty S., Thank you so much for taking the time to post such a positive review. We appreciate the thoughtful comments regarding our hotel's Front Desk Agent, Jamie. Jamie has a passion for providing excellent guest service, and we are grateful to have such a wonderful TEAM that enjoys being of service to our guests. At Holiday Inn Express... More 

Houston, Texas
1 review
5 of 5 stars Reviewed December 29, 2015

The room was very comfortable and the staff went out of their way to make sure that we were happy! We went for a getaway and it was definitely worth it. The room we got was very clean and the front desk was very inviting!

Helpful?
Thank 89jmc70
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear 89jmc70, We would like to also take this time to thank you for sharing your comments regarding your recent stay at Holiday Inn Express Palestine, Texas. Our efforts to provide a clean, comfortable stay, along with first-class guest service is validated when we hear from wonderful guest like you. We would love to have you as our guest in... More 

Cypress, Texas
2 reviews
4 of 5 stars Reviewed December 23, 2015

Our family enjoyed staying here overnight for our polar express trip. It's just a short drive away, and Jackie at the front desk was full of good info for what to do and where to eat. Facilities were clean, although our room smelled faintly of cigarettes. Breakfast was good as usual. We always stay here when we come to Palestine... More 

Helpful?
Thank Daniel M
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Dear Daniel M., Thank you so much for taking the time to post such a positive review. We are excited that you and your family enjoyed the Polar Express experience while a guest at our hotel. We appreciate the thoughtful comments regarding our hotel's General Manager, Jackie. Jackie has a passion for providing excellent guest service, and we are grateful... More 

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