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Holiday Inn Express Palestine

2.5 of 5 1030 East Palestine Ave, Palestine, TX 75801
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Holiday Inn Express Palestine
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Holiday Inn Express Palestine
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104 reviews from our community

Traveler rating
    81
    15
    6
    0
    2
See reviews for
39
13
4
22
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Waco, Texas, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Our stay was pleasant except for the fact that I didn't sleep very well. The bed was hard, and I didn't rest well. Breakfast was good. Ice machine only on the ground floor, all others have to take the elevator to the ground to get ice and return to room. The staff was friendly and helpful and even remembered me... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

the staff are all very caring and friendly. mike was very helpful in directions around to find places to eat and see. the rooms, halls, elevators, eating area and seating area, all areas of the hotel were very clean and spacious. good comp. breakfast. convenient location to were we were going.

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1 review
5 of 5 stars Reviewed 3 weeks ago

We were driving through Palestine to get to an island we go to for the winter, and we stayed at the Holiday Inn Express. Everything was great. Breakfast was very good and fresh. The lobby is beautiful. The whole hotel in general was very accommodating. The hotel manager was very sweet and kind and very hospitable. We will definitely continue... More 

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for your excellent review about your recent experience with us here at your chosen hotel, Holiday Inn Express in Palestine, Texas. It is always a great feeling to hear that once again we have delivered great customer service. It is our duty to make our guests feel welcomed and right at home. We hope to see... More 

Texarkana, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We have been staying at this hotel for about two months and everything has been exceptional. All of the front desk agents have been extremely friendly to us. The rooms are very clean and comfortable. We feel right at home every time we stay here. We have stayed at the Hampton Inn in Palestine but this hotel by far is... More 

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for your great review about your recent stay with us at the Holiday Inn Express in Palestine, Texas. We are so glad to hear that we have exceeded your expectations. I will make sure to pass along all of your kind comments to all of our staff. Thank you again for choosing our hotel. See you... More 

Rockwall, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We loved this Hotel. It was very clean. The staff was super nice including Gwendolyn. The free breakfast was very delicious. Parking was right out front and we felt very safe during our stay. The hotel was very quiet and we had a restful night.

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

We thank you very much for your review about your recent experience with us at your chosen hotel Holiday Inn Express in Palestine, Texas. It is such a great feeling to know that we were able to please you in every way. I will definitely pass on your lovely comments to our staff. Please come see us on your next... More 

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

clean hotel, in great condition, very friendly front desk staff, good location. They had availability at short notice and that's always good for me ! The pool looked wonderful but it was too cold and rainy to try it. Breakfast was adequate - decent variety, hot and cold items. Nice breakfast room.

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Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Carol, we thank you very much for your great review about your recent stay with us at the Holiday Inn Express in Palestine, Texas. Our promise is to serve our guest with the best hospitality in town and to make sure they feel right at home. We hope to see you soon on your next stop to Palestine, Texas. Thank... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

An unintended stay just after Christmas due to poor weather forcing me to stop at the nearby airport overnight. Spoke to Amanda on the phone who assured me there were plenty of rooms available (and seemed totally delightful, contrary to Mike Salmon's experience … no disrespect, Mike, but you sound like some sort of hard work. Hope your review was... More 

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Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much Nolan for your excellent review about your recent experience with us here at the Holiday Inn Express in Palestine, Texas. It is such a pleasure to hear that we have accommodated you in your every need. I will gladly let my staff know of the good job they have done in serving you. Please come back... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here with my family during Polar Express and I gotta say that this is by far one of the BEST hotels in the area. And the location is only about 7 minutes drive from the train! In addition the hotel staff was quite friendly and they had fun crafts for the kids to do. Housekeeping Lupe was wonderful... More 

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for your excellent review about your recent experience with us here at the Holiday Inn Express in Palestine, Texas. We are so glad to hear that we were able to meet your every need during your stay with us. We hope to see you and your family on your next trip to Palestine, Texas! More 

Mesquite, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

i reserved my room 6 months ahead of time and when i checked in the young man asked me what credit card i wanted to pay with and i used a different visa card than what i reserved with so when i got home and checked my balance on both cards i saw the hotel had billed me twice once... More 

Was this review helpful? Yes 1
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

We thank you so much for staying at our hotel, Holiday Inn Express in Palestine, Texas. We thank you for your review. Your feedback is extremely important to us. We have already addressed this issue and can ensure you that this will not ever happen again. Please accept our most sincerest apologies, and give us another opportunity to better accommodate... More 

Kingwood, Texas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 15, 2014

We stayed here after going to the Polar Express train ride. The room was very nice and clean, and had a refrigerator and microwave which is really helpful when you have kids. At check-in they gave us a list of weekend activities that were going on in Palestine and accommodated our request for adjoining rooms with no problem. The best... More 

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

We want to thank your for taking the time to give us a great review. Here at the Holiday Inn Express in Palestine, TX, we strive to make every stay feel as enjoyable as you have described. I will be sure to share your kind words with our staff. Please don't hesitate to pay us a visit on your next... More 

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Additional Information about Holiday Inn Express Palestine

Address: 1030 East Palestine Ave, Palestine, TX 75801
Phone Number:
Location: United States > Texas > Palestine
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Palestine 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Holiday Inn Express Palestine Hotel Palestine
Holiday Inn Palestine
Palestine Holiday Inn
Hotel Style:
#1 Green Hotel in Palestine
#2 Business Hotel in Palestine
#4 Family Hotel in Palestine
#5 Romantic Hotel in Palestine

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