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Holiday Inn Express Palestine

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1030 East Palestine Ave, Palestine, TX 75801
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Holiday Inn Express Palestine
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141 Reviews from our TripAdvisor Community

Traveler rating
    116
    17
    6
    0
    2
See reviews for
53
17
4
36
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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English first
  • All months
    (141)
  • Mar-May only
    (50)
  • Jun-Aug only
    (21)
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    (21)
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    (49)
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Jackie was great and very helpful. The hotel was just renovated and looked brand new. I travel frequently for work and would highly recommend this property. We were here for family but I will definitely be staying here when I'm back for business. Thank you Jackie for making our stay great.

Was this review helpful? Yes
Longview, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a really Nice hotel with excellent service, free happy hour with food, beer, and wine. Breakfast was good and plentiful. I will return next time I come to town for business or pleasure. Close to everything with a short drive...............................

Was this review helpful? Yes 3
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Thank you for your recent review about Holiday Inn Express in Palestine, Texas. I am very happy to know that our reception and breakfast was enjoyable to you. Thank you for taking out the time to let us know about your stay we love to hear about your experience. We also look forward to seeing you the next time you... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Express in Palestine, Texas is a great place to stay. It was recently remodeled and is beautifully decorated. A full breakfast is included in the price of the room. The rooms are large and extremely clean. Jackie, at the front desk was so friendly and helpful! At a Holiday Inn Express you can always count on great... More 

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Richard & Mary Thank you for your wonderful review about Holiday Inn Express in Palestine, Texas. We are very pleased to know that our staff was able to accommodate you in every way possible. We love making our guest feel right at home, We look forward to seeing you again very soon. More 

Baton Rouge, Louisiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Passing through on business. The hotel is a newer property, well kept, with a friendly staff. I like a dark, cool, quite room to get a good night's sleep and that's what I had here. There is a helpful, friendly lady, Gwendolyn, who works the breakfast buffet and in the lobby. Overall, a pleasant surprise while passing through rural Texas.

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Thank you for your wonderful review about Holiday Inn Express in Palestine, Texas. I am happy to hear that you had a nice, relaxing stay with us, Ill be sure to let Gwen know about your Great review. Hospitality is what Holiday Inn Express aim for everyday. We look forward to seeing you again the next time you are in... More 

Kiev, Ukraine
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly and helpful from the moment I walked in the door. The room was clean and comfortable, and the breakfast was great. I didn't get to use any other amenities, but from what I saw they were great as well. Perfect stay.

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Thank you for you recent review about Holiday Inn Express in Palestine, Texas. It is a great pleasure to know that we were able to accommodate you in every way. Our staff love to make each and every guest feel welcomed and relaxed at Holiday Inn Express!! We hope to see you again very soon.. More 

FAIRBANKS
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Coming from Alaska for a wedding the hotel was in the perfect spot only 20 minutes from the Elmwood Gardens Venue. Jackie the manager was fantastic even suggested a place to get my mani-pedi. The hotel is clean, and very nice the breakfast is way beyond your typical "muffins n cold cereal" and yes the mini cinnamon rolls are yummy.... More 

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Thank you for your wonderful review about Holiday Inn Express in Palestine, Texas. I am so happy to know that Mrs.Jackie was able to accommodate you in every way, Quality is one of many Holiday Inn Express greatest features. We make it our #1 goal to make sure every guest has a great experience. I am pleased to hear that... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

The lady gwendolyn was very helpful and nice friendly breakfast was good. I stayedhere for 2 nights. We really enjoyed our stay every time we come tie Palestine we come to holiday inn express. I will recommend to others about holiday inn. Gwendolyn was super sweet. She came around to the guest and ask was everything ok.

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Thank you for your review about Holiday Inn Express in Palestine, Texas. We really appreciate you staying with us every time you are in East, Texas. This means a lot to our staff and we would like to give you A Big Thank You!! It is a Great joy to know that Holiday Inn Express can accommodate your needs in... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This was mine and my wife's first time to stay at a Holiday Inn Express. We were not disappointed. Jackie checked us in and out quickly and friendly on both ends. The room was clean and comfortable. One thing we wish you would consider changing your pool time to close at midnight. All in all we had a great time... More 

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Mr.Rick Thank you so much for your review about Holiday Inn Express in Palestine, Texas. I am So happy to hear that our staff was able to accommodate your needs and give you such a Great Stay on your first Time at Holiday Inn Express. And thank you as well for your advice on the pool closing time, We will... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We really enjoyed this hotel. It was clean and the staff was great especially Gwendolyn. She was super sweet and just great at her job! I will be staying here again when in the area and will recommend it to friends and family.

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Thank you for your recent review about Holiday inn Express in Palestine, Texas. It is my pleasure to share you wonderful comment with my staff, They enjoy hearing that their effort makes a difference. We strive to give the best hospitality in East, Texas to every guest, Please make sure you visit us again. Friends and Family are always Welcomed... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a wonderful stay at Holiday Inn Express in Palestine. The hotel is immaculately kept. All of the staff are very kind and thoughtful. When we asked if we could bring our bikes into the hotel, the manager went out of his way to accommodate us AND our bikes and then told us about places to ride and things... More 

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

We are thrilled that you selected Holiday Inn Express in Palestine, Texas to celebrate your Birthday Get Away!! East Texas is filled with lots of exciting things to see and places to adventure, I am very pleased to hear the we were able to accommodate you needs and that the staff was very helpful to you. We are looking forward... More 

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