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All 10 Palestine hotels

Holiday Inn Express Palestine

2.5 of 5 Hotel   |   1030 East Palestine Ave, Palestine, TX 75801
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Ranked #4 of 10 Hotels in Palestine
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
V K Saint Louis, Missouri
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89 reviews from our community

Traveler rating
    69
    13
    5
    0
    2
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33
10
4
20
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

We stayed only one night at this completely renovated hotel and were sorry we couldn't stay longer. The accommodations are wonderful, Internet access was speedy. The manager is attentive and accommodating.The Manager's Reception upon our arrival was a pleasant surprise.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed October 9, 2014 via mobile

I have stayed in these hotels for years but this hotel is hands down the best Holiday Inn Express I have ever stayed at. From the front desk agents to the friendly housekeepers and not to mention the manager Rosa. Every part of the hotel was exceptionally clean.

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

We are more than thrilled to hear about your experience here at the Holiday Inn Express in Palestine, TX. Your kind words will be shared with all of our staff. We always strive to do our very best in every aspect to accomodate our guests. Thank you for your review, we look forward to your next visit with us here... More

Richardson, Texas
2 reviews
5 of 5 stars Reviewed October 8, 2014

great people and excellent facility. highly recommend it if you are in the area. Housekeeping lady forgot to refresh the coffee though otherwise everything else was great. I always will stay there. Managers reception is a new feature and te remodeling if great.

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

We enjoyed your visit with us here at the Holiday Inn Express in Palestine, TX. Your concerns have been shared with our staff; we strive to do our very best to accomodate our guests accordingly. We are so glad you enjoyed our manager's receptions, they are held every Monday-Thursday. Thank you again for choosing the Holiday Inn Express, we look... More

1 review
5 of 5 stars Reviewed October 8, 2014

I loved the new remodeling they did. Service was exceptional! Managers reception was great too. Rosa, the manager was very accommodating. Will definitely come back to this hotel if I stay in this area. I highly recommend it.

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for your great review of the Holiday Inn Express in Palestine, TX. We are thrilled that our guests are loving the recent remodel. The manager's receptions are held every Monday-Thursday. We look forward to seeing you again on your next trip through town!! More

Mansfield, Texas
Top Contributor
103 reviews 103 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 22, 2014

Had to make a quick stay while helping a family member move to town. The price was a lot cheaper online than even my preferred account. Nice stay, all suite room. Service was ok, we were very late, room was nice, and good location, and parking. Higher than a few but worth the effort. Family felt safe and secure, bed... More

Was this review helpful? Yes 1
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for your review about your stay with us here at the Holiday Inn Express in Palestine, TX. We always strive to do our best to accomodate each and every guest. We look forward to your next visit with us! More

Irving, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2014

Thank you for the newly remodeled hotel with an amazing manager. The room was comfortable and very quiet. I would definitely recommend this hotel to the business traveler or anyone that is in the area.

Was this review helpful? Yes 1
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you TK for your excellent review about your recent stay with us here at the Holiday Inn Express in Palestine, Texas. We are so glad to hear that we were able to accommodate you in every way. Thank you again for choosing our hotel, and remember we will from now on host a Manager's Reception on Monday through Thursday.... More

1 review
5 of 5 stars Reviewed September 15, 2014 via mobile

Rosa was very nice and friendly. Mike was kind and very attentive. The managers reception was great. Beer was ice cold. And the food was delicious. I will definitely be coming back if I am in this area.

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for your great review about your recent stay with us at the Holiday Inn Express Palestine. We are so glad to hear that you were able to enjoy our Manager's Reception. We have began to host these receptions so our guests feel more like they are "Home away from home". Please do not forget that we... More

1 review
5 of 5 stars Reviewed September 15, 2014 via mobile

What can I say, the manager of this hotel is amazing. She accommodated me and my fellow co workers with absolute professionalism and hospitality. Mike who was at the front desk greeted us with an amount of enthusiasm which has not been seen by our crew from any hotel across the country. I definitely recommend this hotel to anyone coming... More

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for your excellent review about your experience with us at the Holiday Inn Express in Palestine, Texas. It is such a great feeling to hear that we were able to meet your every expectation. It is our duty to go that extra mile and deliver the best customer service in East Texas hospitality. We look forward... More

Henderson, Tx
1 review
5 of 5 stars Reviewed August 29, 2014

Where to start, the whole staff is just simply amazing, accommodating, friendly, and warm. The remodel is spectacular! What a change from the old decor. I am in love with the photos everything is just perfect.

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much Lonnie for your excellent review about your recent stay with us here at the Holiday Inn Express in Palestine, Texas. We are so glad to hear that you have enjoyed our newly renovated hotel. I will be sure to share your kind comments with our staff so they are reminded that they are still delivering the... More

Saint Jo
1 review
3 of 5 stars Reviewed August 19, 2014

The stay was good, however, my card was charged twice and when I brought it to their attention they said one was just a hold. Two days later I tried to call them to discuss it and was put on hold for 10 minutes. I hung up and called back and they never answered, I called several times that evening... More

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you for your review about your recent stay with us at the Holiday Inn Express Palestine, Texas. Please accept our sincerest apologies for your inconveniences with your stay. We have already addressed the issues that you had, and have made some changes on our telephone system. If you are ever traveling to Palestine, TX please give us another opportunity... More

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Additional Information about Holiday Inn Express Palestine

Address: 1030 East Palestine Ave, Palestine, TX 75801
Phone Number:
Location: United States > Texas > Palestine
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Palestine 2.5*
Number of rooms: 59
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Also Known As:
Holiday Inn Express Palestine Hotel Palestine
Holiday Inn Palestine
Palestine Holiday Inn

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