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Holiday Inn Express Palestine

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1030 East Palestine Ave, Palestine, TX 75801
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Holiday Inn Express Palestine
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Holiday Inn Express Palestine
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118 reviews from our community

Traveler rating
    93
    17
    6
    0
    2
See reviews for
44
15
4
26
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Vacherie, LA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here and met family here. Exceptionally clean and attractive. Very friendly and helpful staff. Typical hotel breakfast served in attractive dining area. Enjoyed late-night visits with family in comfortable lobby. Plan to stay here again!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff at this hotel makes all the difference. Ms.Rosa. and Ms. Gwen make it a pleasure to stay at this location. They are always trying to make the stay a bit more pleasant.The breakfast area is always clean and well maintained. Also the service at the front desk is the best.

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

We appreciate you taking the time and giving us a review about your recent experience with us here at the Holiday Inn Express in Palestine, Texas. It is our duty to deliver great service in order to make our guest feel as if they were at home. We are excited to hear that our staff has taken very good care... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed here for the past couple of weeks,and the accommodations are great.Mrs. Rosa has been very kind and helpful on our visits here.I would definitely recommend a stay here if you are in the area.

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

We appreciate you taking the time out of schedule and letting us know about your recent experience with us here at the Holiday Inn Express in Palestine, Texas. We are very happy to hear that we were once again able to deliver once again great customer service. We hope to see you and your crew on your next trip to... More 

Lafayette, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago via mobile

great hotel...here on my second Vist at the holiday inn express by far the cleanest hotel in this area .The hostess or nice and courteous meeting your every demand to make your stay comfortable. And the house keeping is great also ...hope they have room for my next Vist out.

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Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for your excellent review about your stay with us here at the Holiday Inn Express in Palestine, Texas. We are very delighted to know that we were able to meet your every need. We hope to see you on your next trip to Palestine, Texas. More 

Garland, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

We were in town for a funeral and this location was central to all the locations we needed to attend to business & family. The room was clean, quiet and spacious. The breakfast was exactly what was needed to start our long days. Gwendolyn was amazing! always checking to see see if we needed anything, making sure we were ok.... More 

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

We appreciate you taking the time for giving us a great review about your recent stay with us here at the Holiday Inn Express in Palestine, Texas. It is such a great feeling to know that each department of our hotel was able to deliver great customer service to you. Our goal is to make sure each and every one... More 

Fort Worth, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Recently visited Palestine, TX to take a ride on the Texas State Railroad (which is 5-10 minutes away). I loved staying at this hotel. Before checking in, my Grandpa had to use the restroom, and the front desk staff didn't pester him about using the (public) restroom beforehand. After checking in, we brought all of our luggage in using one... More 

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for your excellent review about your recent experience with us at the Holiday Inn Express in Palestine, Texas. We are very excited to know that we were able to accommodate you in every need. We will make sure to pass on your very kind comments to all of our staff. We hope to see you soon... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Such a pleasant hotel, very quiet and friendly. Breakfast was amazing!! I was welcomed by Nikky this morning,She has hospitality down pack. I belived she was the manager until I asked her, She does a great job. There was not a moment that went by she didn't make sure everyone in the are was okay. I am I'm Palestine tx... More 

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much for your excellent review about your recent experience with us here at the Holiday Inn Express in Palestine, Texas. We are very glad to hear that we were able to accommodate you in every way. We hope to see you in the near future and hopefully for next year's Chuck Wagon Race. Thank you again for... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel with CLC often to this hotel. Very nice place and welcoming at the same time. My crew didn't want for anything,Mrs.Nikkie at the front desk is excellent nice attitude. Rosa was always helpful these 2 lady's made our stay like home. I will recommend this hotel to anyone traveling looking for a nice place to stay.

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you Mr. Dwayne for taking the time and letting us know about your recent stay with us here at the Holiday Inn Express in Palestine, Texas. We are very happy to hear that we were able to meet your expectations andd make you feel like you were "home away from home". We hope to see you and your crew... More 

Palestine, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I always travel with my agency and decided to stay here in Palestine. The staff here are very friendly and provide an outstanding accommodations!! It a Was a fast check in into my room.the rooms were clean and comfortable.i will stay here again and have recommended this facility to co workers,Rosa Mtanous is a great manager and is always on... More 

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Oscar, we thank you for your great review about your recent experience with us here at the Holiday Inn Express in Palestine, Texas. It is a great feelilng to hear that once again our hotel has delivered the best hospitality in East Texas. We look forward to seeing you in the near future on your next stop to Palestine, Texas. More 

Top Contributor
80 reviews 80 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I along with our two Chihuahuas spent one (1) night here. Check-In was fast and easy. Mr. Mike behind the counter was so warm and kind to us. We stayed here since we had a moonlight train ride for dinner that evening and did not want to drive home so late at night. Once we came back... More 

Was this review helpful? Yes
Chase S, General Manager at Holiday Inn Express Palestine, responded to this review

Thank you so much Mrs. Windham for your excellent review about your recent experience with us here at the Holiday Inn Express in Palestine, Texas. Our guests will always receive the best hospitality in East Texas even including their furry friends! We will make sure that we let Mike know of the excellent service he has delivered to you. We... More 

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