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Holiday Inn Express Palestine

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1030 East Palestine Ave, Palestine, TX 75801
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Holiday Inn Express Palestine
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162 Reviews from our TripAdvisor Community

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Traveler rating
    136
    17
    7
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    2
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58
20
4
46
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
  • All months
    (162)
  • Mar-May only
    (50)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (49)
All months
1 review
5 of 5 stars Reviewed 5 days ago NEW

Actually have a happy hour for all guests Monday thru Friday with appetizers, beer and wine from 5-7. Had a request for a fan in my room (helps me sleep much better) initially could not help me, but 10 minutes later Marsha arrived with one that she found in house keeping-went above and beyond to satisfy, I was very grateful.... More 

Was this review helpful? Yes
Des Moines, Iowa
5 of 5 stars Reviewed 6 days ago NEW

Our stay here was for two days. Excellent place to stay and very clean. Gwen was very helpful at check in and Jackie was great at our checkout! Breakfast was good. We would highly recommend this hotel!

Was this review helpful? Yes
Riverside, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The rooms was very clean. Service was great. the staff ( Gwendolyn and Effie was very helpful and friendly. The hotel is centrally located from anything you want to access. The owners are very helpful to make your stay satisfying and rewarding.

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

John, Thank you for your recent review about Holiday Inn Express in Palestine, Texas. I'm always excited to hear about your stay and how great everything was, We have a wonderful staff and i will be sure to let them know about you lovely review. The next time you are in East Texas, make sure you stop at The Holiday... More 

Sicklerville, New Jersey
5 of 5 stars Reviewed 1 week ago

checked in late after a 14 hr drive. So tired we couldn't see straight. Gwen made checking in a breeze. The rooms were lovely, clean and comfy! As always the breakfasts were also very good. Love this place!

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Barbara, Thank you so much for your recent review about Holiday Inn Express in Palestine, Texas. Extremely nice to hear that your check in process was very quick and efficient, We try our best to make sure every guest has a welcoming and warm check in. After driving all night i could only imagine, We appreciate you taking out the... More 

Palestine, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

When I arrived it was a Sunday evening and couldn't find a room in Crockett where I was going to be for the next two weeks. Mrs. Jackie insisted that I give them an opportunity and the stay would compensate the 40 minute drive. I did but still wanted to look for a closer place. When I called around in... More 

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Ernesto, Thank you so much for you Awesome review about Holiday Inn Express in Palestine, Texas.. It brings great joy to me knowing that Mrs. Jackie and the staff was able to accommodate you in every way and make sure you had a Great place to stay. Hospitality is very important to Holiday Inn Express, We believe in going that... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My family and I stopped by after a family gathering to check in. Check in was quick and I was glad because the children were tired. Effie checked me in and also signed me up to receive points for every dollar I spend. Sunday Gwendolyn helped up around the breakfast area to make sure all went well and the children... More 

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Stephanie, Thank you for your great review about Holiday Inn Express in Palestine, Texas. Im very happy to hear that Mrs. Gwen and Mrs. Effie was so helpful to you and your family. Wonderful to know that you are now a IHG Rewards Member, We really appreciate you staying with holiday Inn Express and hope to see you very soon. More 

Abilene, Texas
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice Holiday Inn Express. The room was very comfortable and the breakfast was good. I am a member of their rewards program and was greeted with extra attention. The owner was very helpful about the surrounding area.

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Maggie, Thank you for your review about Holiday Inn Express in Palestine, Texas. It's wonderful to hear that everything was very comfortable for you and Breakfast was so nice, Holiday Inn Express would like to Thank you again for being a Loyalty IHG Rewards Member. We look forward to seeing you soon hopefully. More 

Lubbock, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Room Was clean, comfortable and hotel was nice. I stay in Hotels about 100 nights per year, and this one is worth staying at. Hotel staff was Really friendly and made sure I was taken care of with anything I needed.

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Jeff, Thank you for your recent review about Holiday Inn Express in Palestine, Texas. Its great to know that your stay was very comfortable and welcoming, Our staff love to make guest feel right at home. I see that you travel often throughout the year, I would like to Thank you once again for choosing to Stay with Holiday Inn... More 

Houston, Texas
5 of 5 stars Reviewed 2 weeks ago

We usually stay here when in Palestine. The staff is friendly and attentive and the rooms nicely decorated. All of the amenities are nice and the breakfast is quite satisfying. The location is convenient to all of the attractions in town and the nearby Texas State Railroad is easily reached. I encourage all to make this their hotel of choice... More 

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Robert, Thank you for your wonderful review about Holiday Inn Express in Palestine, Texas. I am very pleased to hear that our staff was able to accommodate you in every way, And that breakfast was satisfying as well. The Texas State Railroad is a great attraction, We look forward to seeing you again very soon hopefully. More 

Sugar Land, Texas
5 of 5 stars Reviewed 4 weeks ago

We have stayed at the hotel before and it was a nice hotel. It has been remodeled and now is even nicer than before. The rooms are large and comfortable. The bathrooms are very nice. Breakfast appears to have many options. The best part? The staff for sure! Jackie is the General Manager and is very welcoming and pleasant. We... More 

Was this review helpful? Yes
Chase S, Owner at Holiday Inn Express Palestine, responded to this review

Lila, Thank you for your recent review about Holiday Inn Express in Palestine, Texas. Its a pleasure to know that the remodeling of the hotel stands out to our guest, We do our best to make sure each and every guest is very comfortable and has a nice place to stay anytime they are in East Texas. Im happy to... More 

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