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All 10 Palestine hotels

Comfort Suites

2.5 of 5 Hotel   |   301 Willow Creek Parkway, Palestine, TX 75801
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93%
Ranked #3 of 10 hotels in Palestine
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Zygret Z Texas, Australia
  • Overview
  • Reviews (101)
  • Photos (10)
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  • Amenities
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  • Room tips (27)
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101 people have reviewed this hotel

Traveler rating
    75
    19
    4
    1
    2
See reviews for
43
14
3
19
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Texas, Australia
Top Contributor
61 reviews 61 reviews
37 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel. Quiet, comfortable, good room lighting, HVAC ok, had to run the heat all night in July due to the rest of the motel set at 65F, gasoline and food nearby, it's a bit off the main road but very easy to get to with good parking. Typical small town USA wifi does not work after 8 pm -... More

Was this review helpful? Yes
Amarillo, Texas
1 review
5 of 5 stars Reviewed 1 week ago

GREAT AS ALWAYS! That's the only place that we stay when we come to east Tx to visit family!!We have stayed there several times. GREAT people working there they will go above and beyond of most place's that you would pick to stay! Love the way it sits back off the road, Sure the breakfast isn't like a resturant with... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for such a positive review! We know that our guests have expectations when the stay with us, and our goal is not just to meet, but to exceed those expectations. We strive to offer a comfortable room in a serene, wooded setting, and above all we want to provide our guests with top-notch guest service. I have... More

Waco, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I wanted to get away for just one night and relax and we did just that. We were genuinely welcomed by Erica at the front desk upon our arrival. The room was spacious . The morning breakfast had a large selection of choices. The business center was located in the lobby and had great internet connection. We... More

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your gracious comments. We are so happy that you enjoyed our hotel and its amenities. We strive to provide our guests with a clean, comfortable stay and superior guest service. We would like you to think of us as your home away from home, and we certainly hope to see you again the next time you... More

FORT WORTH
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Room was great,roomy, comfortable bed and handicap bathroom was very accomodating. Pool and hot tub very nice. Breakfast was not so good. Slim selection made it very less than average.A better selection and more variety would have been nice.

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your feedback - we value our guests' opinions and are always interested in making improvements that will help us exceed our guests' expectations. We pride ourselves on providing a clean, comfortable stay and superior guest service. We vary the breakfast selections daily, and we are working to increase the menu items available to our guests at... More

Cedar Park, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Quiet location but close to restaurants and shopping. Staff was friendly. Indoor pool was nice and clean. Exercise room was clean and in working order. There were lots of breakfast choices and the hot breakfast entree varies daily which is nice if you stay more than one day. Having fresh fruit available is always nice. It was also nice to... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thank you for such a kind review! We are glad that you and your family enjoyed our hotel and its amenities, including the indoor pool, fitness room, and full hot breakfast. We like to say that our quiet, wooded location is just slightly off the beaten path, but close to everywhere you want to be. Thanks again, and we look... More

Springfield, Missouri
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel offers 2 queens and a pull-out sofa suite so it is perfect for traveling with our grandchildren. The pool is small but fine for the children. The pool ventilation could have been better. Very hot. We opened both doors to the outdoor hot tub in order to breath. Erica, Kim and Carol the manager were very friendly ;and... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thank you for such positive comments! Our goal is for each of our guests to feel at home when they stay with us. We are glad that you and your grandchildren enjoyed your time here, and had a chance to enjoy the pool as well. I have shared your comments with our staff, and I know they will be encouraged... More

Midland, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Available and staff was very friendly and helpful. Some staff may not have had a lot of experience but they handled every thing I needed very well. Besides a person has to have time and opportunity in order to gain experience. I gave them a five thanks

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your kind feedback. We are always interested in hearing what our guests have to say. Our number one goal is to provide superior guest service, and we are continually training our staff in order to further that goal. We appreciate that you chose to stay with us, and we hope you will return to us the... More

Dallas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was clean, close to Walmart , Brookshires, and restuarants. The front desk person, Erica, was Extremely helpful and gave me a great idea on where to eat. I did not like the breakfast. There were no eggs which is what I eat as a protien option. The pool was CLEAN and the work out room was clean also.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your feedback - we value our guests' opinions and are always interested in improvements that will help us exceed our guests' expectations. Our goal is to provide a clean, comfortable stay and first-class guest service. We do vary the breakfast selections daily, and I am sorry that eggs were not on the menu the day you... More

Austin, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Friendly, helpful service all around. Thankful for the help I received getting the type of room needed. Also thanks for not having to change rooms. We had a great time and will definitely stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your kind words. Our staff works hard to ensure that each guest enjoys a clean, comfortable stay and superior guest service. We know that our guests have expectations when they stay with us, and our goal is to exceed those expectations. Thanks again for your feedback, and we look forward to seeing you again the next... More

1 review
5 of 5 stars Reviewed July 1, 2014 via mobile

We stayed for my brothers wedding. It was conviently located near resturants, Walmart, etc. the staff was very nice, rooms were very nice and the beds were very comfortable! The breakfast both days were very good also!

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your gracious comments. Our goal is to offer our guests a comfortable, enjoyable stay and superior guest service. As Palestine's newest hotel, we are proud to offer each guest a clean, spacious suite with all the comforts of home. We receive many positive comments about our hotel's location away from road and railroad noise - just... More

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Additional Information about Comfort Suites

Address: 301 Willow Creek Parkway, Palestine, TX 75801
Phone Number:
Location: United States > Texas > Palestine
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Palestine #3 Family Hotel in Palestine #3 Romantic Hotel in Palestine
Hotel Class
Official Description (provided by the hotel)
The newest hotel in Palestine, we offer 66 spacious suites, each with King or 2 Queen beds, partial room divider, living area with pull-out sofa, flat-screen TV, mini fridge, microwave, and desk. We provide our guests with a 100% smoke-free environment. All rooms have free high-speed wireless/wired internet, and our amenities include an indoor heated pool, outdoor hot tub, fitness center, guest laundry facilities, business center, and a complimentary full hot breakfast. We pride ourselves on providing a superior level of guest service, and we look forward to exceeding your expectations. ... more   less 
Number of rooms
66

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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