We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Palestine hotels

Comfort Suites

2.5 of 5 Hotel   |   301 Willow Creek Parkway, Palestine, TX 75801
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Comfort Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Comfort Suites to your Saves list
Ranked #2 of 10 Hotels in Palestine
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Wendifromtexas
Write a Review

120 reviews from our community

Traveler rating
    90
    23
    4
    1
    2
See reviews for
47
22
3
20
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
  • All months
    (120)
  • Mar-May only
    (18)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (35)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here this weekend after doing the Polar Express. We had our daughter who is 4 and my niece who is 6. We had a great stay from beginning to end. The night manager was very nice and made check in easy. They even gave the girls each a welcome bag with candy, temporary tattoo, erasers, and pencils. It... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The only complaint about this hotel is the noise level when we were there. It was the first weekend of the Polar Express and there were tons of kids in the hotel. We were on the first floor and the noise above us was very annoying. The rooms were great (King suite with Jacuzzi tub in the room) but the... More 

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your feedback. It's true that when the kids are filled with excitement over the Polar Express, they tend to be exuberant. For that reason, some guests request that we assign them rooms on the top floor to avoid having anyone above them. We do our best to accommodate such requests so that we may provide every... More 

Oklahoma
Top Contributor
85 reviews 85 reviews
51 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel appeared newer and was clean. The room was spacious and the bed comfortable. When we were there, the internet was very slow. There was a burnt out light bulb in the bathroom so the light in there was not great. After using one Kleenex, the box was empty and there was not another box to replace it. There... More 

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your feedback. We appreciate our guests letting us know what they enjoyed about their stay. It is equally important to us to know what opportunities exist for us to improve our guests' experience. Your comments are important to us, and we will use them to make improvements where needed. We hope you will stay with us... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The entire stay was perfect for our family. The service was outstanding from check-in to our depature breakfast. The food was endless and was more than enough for all of the families staying overnight. This was our 3rd trip to the Polar Express and first time at this hotel. This was the best hotel we have stayed in. It was... More 

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your gracious comments! We know that our guests have expectations when they stay with us, and our goal is not just to meet, but to exceed those expectations. We are glad that you and your family enjoyed our hotel and its amenities, We want every guest to feel at home here, and we look forward to... More 

Arnold
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Just a note, this is Comfort Inn and Suites...every room is a suite. The staff couldn't have been more helpful to make our stay a wonderful experience. The room was clean, spacious and very, very nicer. The wifi was excellent and the manager even made sure the hot tub was hot as it was a very cold night. Overally, a... More 

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your generous feedback. Our goal is for every guest to experience a clean, comfortable stay and top-notch guest service. We are glad that you enjoyed our hotel's amenities including our indoor heated pool and outdoor hot tub. We have received many positive comments about our Truly Yours bedding program featuring both soft and firm pillows. We... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

This was one of the best hotel rooms in which I've ever stayed. Really loved the comfortable couch and matching chair (which were a surprise) and the other amenities like a refrigerator, microwave, etc.. I had requested a handicaped accessible room, so the larger space made it much easier to get around with my walker. The bathroom and it's facilities... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your kind words. We are glad you enjoyed our hotel and all that it has to offer. Our goal is for our guests to feel at home when they stay with us, and experience a clean, comfortable stay with top-notch guest service. We look forward to seeing you the next time you visit the Palestine area.... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 4, 2014

We stayed for one night prior to going on the Train ride from Palestine to Rusk. Amazing location just off the loop but off the road. Very quiet and the grounds were lovely with the gazebo for sitting and looking at the view. Very clean, the staff was so friendly and professional and the facility looked brand new. Our room... More 

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for such a positive review!. I am so glad you enjoyed our hotel and its amenities. We hope you'll bring your swimsuit next time so you can enjoy our indoor heated pool and outdoor spa. Our guests love our peaceful, wooded setting, just far enough off the road to eliminate the sounds of traffic, yet still close... More 

Cleburne, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 23, 2014

We stayed for one night prior to a major bicycle ride. This place looked like it was brand new. Very well decorated and attractive to stay at. Erica checked us in and was extremely friendly as well as very professional/polished/efficient at her job. She provided top notch customer service. The hot breakfast was great and hit the spot before our... More 

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your kind words. We know that our guests have expectations when they stay with us, and our goal is not just to meet, but to exceed those expectations. We are thrilled that you enjoyed our hotel and all that we have to offer, including our personalized guest service. Thanks again, and we look forward to having... More 

Weatherford, Texas
2 reviews
4 of 5 stars Reviewed October 20, 2014

We were checked in by Cecilia, who was very friendly! The place is really pretty... I love that you can't see the road even though it's right off the loop. All you see are trees. The hot tub was amazing! When we first tried it, it was cold, but Cecilia turned the heat on and it warmed up nicely in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your generous comments. I am so glad you enjoyed our hotel and all that it has to offer. Our guests love our peaceful, wooded setting, just far enough off the road to eliminate the sounds of traffic, yet still close to everywhere you want to be. We work hard with the goal of exceeding our guests'... More 

1 review
5 of 5 stars Reviewed October 13, 2014

Awsome just wont describe this motel/hotel. Clean..squeaky clean. Staff..cant do enough to make your stay enjoyable. Rooms are AAA+, Breakfast AAA+, The entire complex is excellent. Teresa at front desk is now our friend away from home. Made our check in a snap. Called our room later to make sure all was ok and if we needed something do not... More 

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for such a positive review! We strive to provide each of our guests with a clean, comfortable stay and personalized guest service. Nothing makes us happier than knowing that we have not only met, but exceeded our guests' expectatioins. I have shared your feedback with Teressa and the rest of our staff. I know it will encourage... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites

Address: 301 Willow Creek Parkway, Palestine, TX 75801
Phone Number:
Location: United States > Texas > Palestine
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Choice Hotels, Hotels.com, Cheap Tickets, Priceline, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Comfort Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Family Hotel in Palestine
#3 Business Hotel in Palestine
#3 Romantic Hotel in Palestine

10 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay