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All 10 Palestine hotels

Comfort Suites

2.5 of 5 Hotel   |   301 Willow Creek Parkway, Palestine, TX 75801
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Ranked #2 of 10 Hotels in Palestine
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jason R Cleburne, Texas
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113 reviews from our community

Traveler rating
    86
    20
    4
    1
    2
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46
19
3
20
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Cleburne, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed for one night prior to a major bicycle ride. This place looked like it was brand new. Very well decorated and attractive to stay at. Erica checked us in and was extremely friendly as well as very professional/polished/efficient at her job. She provided top notch customer service. The hot breakfast was great and hit the spot before our... More

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your kind words. We know that our guests have expectations when they stay with us, and our goal is not just to meet, but to exceed those expectations. We are thrilled that you enjoyed our hotel and all that we have to offer, including our personalized guest service. Thanks again, and we look forward to having... More

Weatherford, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago

We were checked in by Cecilia, who was very friendly! The place is really pretty... I love that you can't see the road even though it's right off the loop. All you see are trees. The hot tub was amazing! When we first tried it, it was cold, but Cecilia turned the heat on and it warmed up nicely in... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your generous comments. I am so glad you enjoyed our hotel and all that it has to offer. Our guests love our peaceful, wooded setting, just far enough off the road to eliminate the sounds of traffic, yet still close to everywhere you want to be. We work hard with the goal of exceeding our guests'... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Awsome just wont describe this motel/hotel. Clean..squeaky clean. Staff..cant do enough to make your stay enjoyable. Rooms are AAA+, Breakfast AAA+, The entire complex is excellent. Teresa at front desk is now our friend away from home. Made our check in a snap. Called our room later to make sure all was ok and if we needed something do not... More

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for such a positive review! We strive to provide each of our guests with a clean, comfortable stay and personalized guest service. Nothing makes us happier than knowing that we have not only met, but exceeded our guests' expectatioins. I have shared your feedback with Teressa and the rest of our staff. I know it will encourage... More

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We greatly enjoyed our stay. Very nice room, clean, spacious and modernly styled. Comfortable bed, friendly service, good water pressure; a good stay all around. Everything was in working order and the room was very quiet. The service was friendly and accommodating. We requested a crib for our toddler and received it right away. Some of the breakfast wasn't all... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your positive comments. We are goad that you enjoyed our hotel and all that it has to offer. Our goal is for each of our guests to feel at home when they stay with us, and to exceed expectations when it comes to guest service. We thank you again for your feedback, and we look forward... More

TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I've stayed at the Comfort Suites in Palestine on other occasions. Every time has been a pleasure. The hotel staff is courteous and friendly. The rooms are clean. And the hotel is in a great location.....easy to get in and out of and far enough from a major road that there's no traffic noise.

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your kind words. We take great pride in providing our guests with a clean, comfortable stay and superior guest service. We are glad you enjoyed our hotel and its location. We like to say we're "slightly off the beaten path, but close to everywhere you want to be." I have shared your feedback with our staff,... More

Lake Jackson, Texas
1 review
5 of 5 stars Reviewed September 20, 2014

The hotel was excellent but the handicap accessible room we had was the furthest away from the elevator. This would be ok if using a wheelchair but my husband uses a walker. I did not ask but next time will request a room closest to elevator.

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your review and feedback. We are always interested in knowing what our guests think so that we may use that information to improve our accommodations and guest service. We would gladly have assigned you to a room closer to the elevator had we known this was your preference. Next time you stay with us, please let... More

1 review
5 of 5 stars Reviewed September 9, 2014 via mobile

Very comfortable and clean room. The desk clerk (Erica) was very friendly and helpful. She gave us great restaurant suggestions and even offered us a coupon for a local restaurant. I'd definitely stay again or recommend to a friend.

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your generous comments. We know our guests have expectations when they stay with us, and we strive to exceed those expectations. I have shared your comments with our staff, and I know they will serve to endourage them in their continued efforts to provide exceptional guest service. Thanks again, and we look forward to having you... More

Dexter, New Mexico
Top Contributor
88 reviews 88 reviews
40 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed September 7, 2014

Very nice!!! The rooms are large and nicely furnished. They have an indoor pool and very nice lobby. Nancy, at the front desk, was extremely nice and helpful. The rest of the staff was also very friendly. There is a large parking lot, so no troubles there. A pretty good breakfast in the mornings, and the rooms are quite.

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thank you for such a positive review! We are glad that you enjoyed our hotel and its amenities, including our indoor pool and our personalized guest service. We know that our guests have expectations when they stay with us, and our goal is not just to meet, but to exceed those expectations. Thanks again for your comments, and we look... More

Fort Worth, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed September 7, 2014

We enjoyed our stay. It was extremely clean and the bed was very comfortable. The staff was very friendly and helpful. This was our second stay here and it will not be the last. Both were pleasant....

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your kind words. We want our guests to feel at home when they stay with us, and our goal is to provide the best possible guest service and a clean, comfortable suite. We are so glad you enjoyed your stay with us, and we look forward to seeing you again the next time you visit the... More

2 reviews
5 of 5 stars Reviewed September 2, 2014 via mobile

They had excellent service, it was very quiet and looked new or newly remodeled. It's a nice clean hotel. The breakfast was nice also. Zero complaints here. We were able to enjoy the indoor pool as well.

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your review. As the newest hotel in Palestine, we pride ourselves on providing a clean, comfortable stay and superior guest service. We are glad you enjoyed our hotel and its amenities, including our indoor pool. Thankis again for your kind words, and we look forward to having you stay with us the next time you visit... More

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Additional Information about Comfort Suites

Address: 301 Willow Creek Parkway, Palestine, TX 75801
Phone Number:
Location: United States > Texas > Palestine
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
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