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Comfort Suites

Certificate of Excellence
2.5 of 5
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301 Willow Creek Parkway, Palestine, TX 75801
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Choice Privileges Points
Comfort Suites
Best prices for: 1 room 1 guest
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Ranked #3 of 10 Hotels in Palestine
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
sapper_norman Bandera, Texas
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146 reviews from our community

Traveler rating
    108
    30
    4
    1
    3
See reviews for
51
29
5
28
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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    (36)
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Bandera, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

Clean, well maintained property with friendly staff. Quite location and good hot breakfast. One down side, Internet SUCKS... Was advised that upgrades were on order. I would definitely recommend this property.

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Oxford, Iowa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

Everyone was very helpful. My air conditioning wasn't working one of the evenings and the owner of the establishment came in and fixed it. Very clean. Good breakfast every morning. I stayed for 2 weeks and the staff was always friendly and accommodating. I would stay here again ☺

Review collected in partnership with this hotel

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Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your generous comments. I have shared them with my staff, and they join me in expressing gratitude for your kind words. We pride ourselves on providing a clean, comfortable stay and superior guest service. We are glad you enjoyed our hotel and its amenities. Thanks again for taking the time to share your feedback, and we... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Very well run and friendly folks. Nice safe area. Very comfortable beds and strong ac. Exceptional free breakfast. WiFi strong enough. Slow elevators. *jjjjjjjjjj jjjjjjjjjj jjjjjjjj. Jjjjjjjjjj jjjjjjjjjj jjjjjjjjjj jjjjjjjj jjjjjjjjjj jjjjjjjj jjjjjjjjjj jjjjjjjjjj jjjjjjjjjj jjjjjjjjjj

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your generous comments. We know that our guests have expectations when they stay with us, and our goal is not just to meet, but to exceed those expectations. We want every guest to feel at home when they visit our hotel. We look forward to having you stay with us again the next time you visit... More 

Hanover, Pennsylvania
1 review
5 of 5 stars Reviewed 5 weeks ago

First time at a Comfort Inn Suites and we loved it. Just traveling through and it was above average for us with just staying one night. Staff was great and it felt as if they were very gracious towards us in choosing their inn.

Review collected in partnership with this hotel

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Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your kind words. We pride ourselves on providing each of our guests with a clean, comfortable stay and superior guest service. We are glad you enjoyed our hotel and its amenities, and we look forward to having you stay with us again the next time your travels bring you to Palestine. Best regards, Carol Nelson Hotel... More 

Cookville, Texas
2 reviews
5 of 5 stars Reviewed April 16, 2015 via mobile

Clean, comfortable and great breakfast! The room was well appointed with comfortable beds and plenty if pillows. Having the separate seating area allowed for one of us to work while the other relaxed. Plenty of hot water too!

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Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for such a positive review! As Palestine's only all-suite hotel, we offer our guests a spacious suite for the price of a standard hotel room. Our many amenities, including our indoor pool, outdoor spa, and complimentary full hot breakfast, make staying with us an even better value. We are glad you enjoyed your time with us, and... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2015

We had a very enjoyable stay. Beds were very comfortable and it was extremely quiet. I never sleep well in new places, but I was out like a light. Staff was very nice and courteous. Thank you a wonderful stay!

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your generous comments. I have shared them with my staff, and they join me in expressing gratitude for your kind words. We pride ourselves on providing a clean, comfortable stay and superior guest service. We are glad you enjoyed our hotel and its amenities. Thanks again for taking the time to share your feedback, and we... More 

New Bern, North Carolina
Top Contributor
64 reviews 64 reviews
41 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 8, 2015

It started with a Choice Privileges membership recognition board in the foyer. The hotel is 5 years old and still smells new. Everything is in excellent shape. The breakfast bar was above standard and good quality. Staff was friendly and very helpful. The GM is hands on and it shows. This hotel is located in a quiet area with great... More 

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for such a positive review! We take pride in our hotel and in providing our guests with a clean, comfortable stay and exceptional guest service. We know that our guests have expectations when they stay with us, and our goal is not just to meet, but to exceed those expectations. We thank you for being a Choice... More 

Beaumont, Texas
1 review
5 of 5 stars Reviewed April 2, 2015

The staff at the front was very friendly and helpful. My name was on a white board welcoming me to the hotel. The room was clean and comfortable. I love Comfort Suites and always stay in them. Overall, my stay was excellent!

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your generous comments. Our goal is to exceed our guests' expectations when they stay with us. We are glad you enjoyed your time in Palestine, and that we were able to provide you with a positive guest experience. We hope to see you again the next time your travels bring you to our town. Best regards,... More 

Vicksburg
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

This hotel is absolutely beautiful. I don't usually stop on my way to Mississippi from south Texas, but spent too much time in Austin. I used my ChoiceHotels app on my phone and found this location in Palestine. It was easy to find, and was very, very nice. Staff was marvelous. Breakfast ladies the next morning were very accommodating as... More 

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave such a positive review! We want every guest to feel at home here, and to enjoy our hotel and its amenities along with our personalized guest service. We are glad you had a good experience with us, and we look forward to having you stay with us again the next time you... More 

Round Rock, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 31, 2015

We were in Palestine for the Dogwood Brunch train ride. We've stayed at other Comfort Suites in different states and have always been very pleased - the Palestine Comfort Suites was no different. The hotel was outstanding. Everything was very clean, the bed was more comfortable than our's at home! The staff was great and the hotel grounds were beautiful.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to provide your comments and feedback. We are always looking for ways to provide an even better experience to our guests. I am glad you enjoyed our hotel and its amenities during your visit. We are actually about to begin renovating our Fitness Center, including new wallcovering and new flooring. You should see... More 

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