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All 10 Palestine hotels

Comfort Suites

2.5 of 5 Hotel   |   301 Willow Creek Parkway, Palestine, TX 75801
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93%
Ranked #2 of 10 Hotels in Palestine
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
PAC1002
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107 reviews from our community

Traveler rating
    81
    19
    4
    1
    2
See reviews for
45
16
3
19
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Very comfortable and clean room. The desk clerk (Erica) was very friendly and helpful. She gave us great restaurant suggestions and even offered us a coupon for a local restaurant. I'd definitely stay again or recommend to a friend.

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your generous comments. We know our guests have expectations when they stay with us, and we strive to exceed those expectations. I have shared your comments with our staff, and I know they will serve to endourage them in their continued efforts to provide exceptional guest service. Thanks again, and we look forward to having you... More

Dexter, New Mexico
Top Contributor
79 reviews 79 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice!!! The rooms are large and nicely furnished. They have an indoor pool and very nice lobby. Nancy, at the front desk, was extremely nice and helpful. The rest of the staff was also very friendly. There is a large parking lot, so no troubles there. A pretty good breakfast in the mornings, and the rooms are quite.

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thank you for such a positive review! We are glad that you enjoyed our hotel and its amenities, including our indoor pool and our personalized guest service. We know that our guests have expectations when they stay with us, and our goal is not just to meet, but to exceed those expectations. Thanks again for your comments, and we look... More

Fort Worth, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay. It was extremely clean and the bed was very comfortable. The staff was very friendly and helpful. This was our second stay here and it will not be the last. Both were pleasant....

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your kind words. We want our guests to feel at home when they stay with us, and our goal is to provide the best possible guest service and a clean, comfortable suite. We are so glad you enjoyed your stay with us, and we look forward to seeing you again the next time you visit the... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

They had excellent service, it was very quiet and looked new or newly remodeled. It's a nice clean hotel. The breakfast was nice also. Zero complaints here. We were able to enjoy the indoor pool as well.

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your review. As the newest hotel in Palestine, we pride ourselves on providing a clean, comfortable stay and superior guest service. We are glad you enjoyed our hotel and its amenities, including our indoor pool. Thankis again for your kind words, and we look forward to having you stay with us the next time you visit... More

Magnolia, Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms were clean. Pretty new hotel. Air conditioner in room worked great! The beds had nice pillow top mattress. Customer service was great and friendly. Free Wifi. And they had a good breakfast. Will Stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your positive comments. We know that our guests have expectations when they choose to stay with us, and our goal is not just to meet, but to exceed those expectations. Providing an exceptional guest experience is very important to us, and we are glad that we succeeded in doing this. Thanks again, and we hope to... More

Irving, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

we were there for a family reunion last year and had no desire to book elsewhere this year. If you give me a reason to come back, I will. As a matter of fact we told other family members about our stay and they decided to try it as well.The front desk staff was awesome day and night. The rooms... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thank you so much for your generous comments. We are thrilled that you decided to return to us for a second time. We want our guests to feel at home when they stay with us, and to enjoy all that our hotel has to offer, including our personalized guest service. We look forward to hosting your family again next year,... More

Texas, Australia
Top Contributor
60 reviews 60 reviews
37 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel. Quiet, comfortable, good room lighting, HVAC ok, had to run the heat all night in July due to the rest of the motel set at 65F, gasoline and food nearby, it's a bit off the main road but very easy to get to with good parking. Typical small town USA wifi does not work after 8 pm -... More

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your feedback - we value our guests' opinions and are always interested in making improvements that will help us exceed our guests' expectations. We pride ourselves on providing a clean, comfortable stay and superior guest service. We like to think of our hotel as "slightly off the beaten path, but close to everywhere you want to... More

Amarillo, Texas
1 review
5 of 5 stars Reviewed August 14, 2014

GREAT AS ALWAYS! That's the only place that we stay when we come to east Tx to visit family!!We have stayed there several times. GREAT people working there they will go above and beyond of most place's that you would pick to stay! Love the way it sits back off the road, Sure the breakfast isn't like a resturant with... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for such a positive review! We know that our guests have expectations when the stay with us, and our goal is not just to meet, but to exceed those expectations. We strive to offer a comfortable room in a serene, wooded setting, and above all we want to provide our guests with top-notch guest service. I have... More

Waco, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 9, 2014

My husband and I wanted to get away for just one night and relax and we did just that. We were genuinely welcomed by Erica at the front desk upon our arrival. The room was spacious . The morning breakfast had a large selection of choices. The business center was located in the lobby and had great internet connection. We... More

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your gracious comments. We are so happy that you enjoyed our hotel and its amenities. We strive to provide our guests with a clean, comfortable stay and superior guest service. We would like you to think of us as your home away from home, and we certainly hope to see you again the next time you... More

FORT WORTH
1 review
4 of 5 stars Reviewed August 5, 2014 via mobile

Room was great,roomy, comfortable bed and handicap bathroom was very accomodating. Pool and hot tub very nice. Breakfast was not so good. Slim selection made it very less than average.A better selection and more variety would have been nice.

Was this review helpful? Yes
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your feedback - we value our guests' opinions and are always interested in making improvements that will help us exceed our guests' expectations. We pride ourselves on providing a clean, comfortable stay and superior guest service. We vary the breakfast selections daily, and we are working to increase the menu items available to our guests at... More

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Additional Information about Comfort Suites

Address: 301 Willow Creek Parkway, Palestine, TX 75801
Phone Number:
Location: United States > Texas > Palestine
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Palestine #3 Romantic Hotel in Palestine #4 Business Hotel in Palestine
Hotel Class
Official Description (provided by the hotel)
The newest hotel in Palestine, we offer 66 spacious suites, each with King or 2 Queen beds, partial room divider, living area with pull-out sofa, flat-screen TV, mini fridge, microwave, and desk. We provide our guests with a 100% smoke-free environment. All rooms have free high-speed wireless/wired internet, and our amenities include an indoor heated pool, outdoor hot tub, fitness center, guest laundry facilities, business center, and a complimentary full hot breakfast. We pride ourselves on providing a superior level of guest service, and we look forward to exceeding your expectations. ... more   less 
Number of rooms
66

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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