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Hampton Inn & Suites Palestine

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2700 South Loop 256, Palestine, TX 75801
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Hampton Inn & Suites Palestine
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Hampton Inn & Suites Palestine
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591 reviews from our community

Traveler rating
    500
    69
    12
    5
    5
See reviews for
177
54
21
267
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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Wesson, Mississippi
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nice hotel. Well managed and maintained. Large comfortable rooms. Breakfast was good with plenty of selection. Friendly service. Located close to points of interest and area restaurants. Very comfortable beds and nice set up for office work including good internet service.

Was this review helpful? Yes
Kilgore, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hotel & all their staff will make you feel right at home. You can also be assured that if by chance any misfortune was to come upon you during your stay? Be assured the staff will do everything possible to assist you without hesitation. :-)

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Manila, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The people that work at this Hampton are by far the best I've seen at any other. The manager Amanda that hosted the managers reception on Wednesday evening was extremely helpful. Red Fire Grille catered food for the reception and it was absolutely amazing. I would recommend this hotel to anyone coming into Palestine, Amanda U will be sure to... More 

Was this review helpful? Yes 1
HamptonPalestine, Manager at Hampton Inn & Suites Palestine, responded to this review

It is with great pleasure to hear that Amanda was able to take care of you while you were here staying with us in Palestine, TX. We are so pleased with our decision to bring her on board and hope that there are many more guests that she will be able to accommodate. Our managers reception occurs every Wednesday so... More 

Tulsa, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My truck broke down on my way to Houston from Tulsa. I was able to get a room (clean and new looking) which was nice for how late in the evening it was. When I walked in, I was greeted by Daniel and Marsha (apparently both pretty new at the hotel). I gave them my information and they thanked me... More 

Was this review helpful? Yes 1
HamptonPalestine, Manager at Hampton Inn & Suites Palestine, responded to this review

Thank you so much for your kind review of the Hampton Inn & Suites in Palestine, TX. It means so much to us that our staff was able to take care of you the way they did. Daniel and Marshall are both new employees and will be around for a long time, so be sure to come back and visit... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

If you're looking for an amazing, friendly, and comfortable place to stay....this is it! We had to spend a few days away from home while some updates were being completed. Jackie, Lindsey and Alex made our stay feel like we were "home" while ensuring everything we needed was provided before we asked. We highly recommend this as THE place to... More 

Was this review helpful? Yes
HamptonPalestine, Manager at Hampton Inn & Suites Palestine, responded to this review

Thank you so much for your recent review of the Hampton Inn & Suites in Palestine, TX. We appreciate you taking the time to let us know that Jackie, Lindsey, and Alex were able to accommodate you while you were having work done on your home. We are now under new management and would love for you to enjoy the... More 

Houston, Texas
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Apart from the nice looking lobby.,who could give this place a great rating? The towels, walls and ceiling are paper thin! Bed is old and lumpy. Price for us AAA members? No discount on weekends? Our room, 2 queens was $165...no kidding! Move on down the road!!

Was this review helpful? Yes
HamptonPalestine, General Manager at Hampton Inn & Suites Palestine, responded to this review

On behalf of our hotel staff, I am writing to let you know how concerned we are the about our facilities and staff failing to deliver during your stay with the Hampton Inn & Suites Palestine, Texas. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one, but, it's only through their eyes... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Amanda W was very helpful She is a great Front desk assistant she greets everyone in a professional manner she was very helpful with the filling out my honors information and knowledgeable about the program and how to use point system again it was great stay at the hampton inn at Palestine texas

Was this review helpful? Yes
HamptonPalestine, Manager at Hampton Inn & Suites Palestine, responded to this review

Thank you so much for your review of the Hampton Inn & Suites in Palestine, TX. I will be sure to pass on your kind words to Amanda and let her know how great of a job she is doing at the front desk. We try to train all of our staff on things such as HHonors and other amenities... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The facilities were clean, nice and quiet breakfast was great. Front desk staff Amanda W. was also helpful and friendly would stay again. The fitness area is well equipped and the pool area is also a nice touch being inside.

Was this review helpful? Yes
HamptonPalestine, Manager at Hampton Inn & Suites Palestine, responded to this review

On behalf of the Hampton Inn & Suites in Palestine, TX, I would like to thank you for taking the time to leave a great review. I will be sure and pass your thoughtful words on to Amanda W, she will surely appreciate it. I am pleased that you were satisfied with the hotels' amenities and that we were able... More 

Colleyville, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This staff at this hotel was on hand and eager to help in any way they could. The room was clean and very comfortable. The complimentary breakfast was the best I have ever had! We would easily stay here again!

Review collected in partnership with Hampton

Was this review helpful? Yes 2
HamptonPalestine, Manager at Hampton Inn & Suites Palestine, responded to this review

Thank you so much for your kind words about the Hampton Inn & Suites in Palestine, TX. All of our staff members work their hardest to deliver consistent quality and service in every aspect of our hotel. We appreciate you taking the time out of your schedule to let us know that we are succeeding in our goals. Please come... More 

Palestine, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was WONDERFUL! The beds were very comfortable and didn't feel like the typical hotel bed. Also, the rooms smelled nice instead of smelling like bleach and cleaner. We were definitely spoiled. Thanks!!

Review collected in partnership with Hampton

Was this review helpful? Yes 2
HamptonPalestine, Manager at Hampton Inn & Suites Palestine, responded to this review

Thank you so much for review of the Hampton Inn & Suites in Palestine, TX. Our staff strive to provide the most comfortable stay as possible for all of our guests. We are so glad that you were pleased with your stay and would be glad to host you and your family through your next trip through Palestine, TX. Thank... More 

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