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Hampton Inn & Suites Palestine

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2700 South Loop 256, Palestine, TX 75801
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Best prices for: 1 room 1 guest
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Hampton Inn & Suites Palestine
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Hampton Inn & Suites Palestine
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606 reviews from our community

Traveler rating
    513
    69
    12
    6
    6
See reviews for
178
56
21
277
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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  • All months
    (606)
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    (193)
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    (114)
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    (154)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Thank you Amanda for making my stay, during my business trip to Palestine, a very pleasant one. You and the Hampton Inn staff were very helpful and hospitable. Y'all were very receptive and gracious. We appreciate you letting us use the lounge for our afternoon meetings. Thank you angin.

Was this review helpful? Yes
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago

I was on business travel to Palestine for 3 days and received outstanding service at the Hampton Inn which was complemented the great décor and comfortable feel of the room, the lobby and other areas of the hotel. Amanda was a great host and I look forward to staying at the Hampton Inn on my next visit to the area.

Was this review helpful? Yes
HamptonPalestine, Manager at Hampton Inn & Suites Palestine, responded to this review

Thank you so much for taking the time out of your day to leave a great review of the Hampton Inn & Suites in Palestine, TX. We value each and everyone of our guests and it is only through your eyes how we see what impacts our guests. I will forward your kind words on to Amanda, she always appreciates... More 

Frisco, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I routinely stay here while traveling on business, and am always treated well by the staff. Special thanks to Baylie, who upgraded me to a suite on my last visit, which was really nice. All the rooms here are usually good, but it was nice to have the extra space especially since I was here for a few nights. Its... More 

Was this review helpful? Yes
HamptonPalestine, Manager at Hampton Inn & Suites Palestine, responded to this review

Thank you for your comments regarding your recent stay with us. I will be sure to pass on your kind words to Baylie and Daniel, they all love hearing what a great impact they have on our guests. We are truly grateful to have a great team that enjoy being of service to our guests and make you feel comfortable... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay was very nice. Daniel at the front desk recommended a local park for us to go visit. We will be moving to the area in the next year and he shared many places we might want to visit. All staff while at our stay were very nice. The hotel was very clean. The room was very nice and... More 

Review collected in partnership with Hampton

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HamptonPalestine, Manager at Hampton Inn & Suites Palestine, responded to this review

Thank you for your comments regarding your experience with the Hampton Inn & Suites in Palestine, TX. We appreciate you taking the time out of your day to congratulate Daniel on the great customer service that he provided to you. We are truly grateful to have a great team that enjoy being of service to our guests and make you... More 

Seattle, Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We had a reservation for a room with 2 queen beds (I noticed another guest had the same issue). When we arrived, after driving 650 miles, we were told that the reservation was for the next night, not the night we arrived and that the room had a king bed and queen fold out sofa bed. I could not have... More 

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HamptonPalestine, General Manager at Hampton Inn & Suites Palestine, responded to this review

On behalf of our hotel staff, I am writing to let you know how concerned we are the about our facilities and staff failing to deliver during your stay with the Hampton Inn & Suites Palestine, Texas. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one, but, it's only through their eyes... More 

Greenville, Alabama
1 review
5 of 5 stars Reviewed 3 weeks ago

While checking in the staff were very friendly and accommodating. The room was spacious and clean and quiet. I was extremely pleased. The hotel breakfast was well stocked and the attendant was very courteous.

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HamptonPalestine, Manager at Hampton Inn & Suites Palestine, responded to this review

The Hampton Inn & Suites in Palestine, TX wants to personally thank you for leaving such a great review of our facilities. We strive to make every department of our hotel great. We are so glad you enjoyed our breakfast while you stayed with us. We look forward to your next visit to East Texas and want to thank you... More 

Boyd, Texas
Top Contributor
142 reviews 142 reviews
9 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First and last stay at this Hampton, I had a confirmed reservation for a room with two queen beds. Upon on check in I was not greeted a “Thank You For Staying With Hampton”, information about the facilities or breakfast that was offered, just here is your room keys (cards), upon entering the room it had only one Queen bed.... More 

Was this review helpful? Yes
HamptonPalestine, General Manager at Hampton Inn & Suites Palestine, responded to this review

On behalf of our hotel staff, I am writing to let you know how concerned we are about our staff’s professionalism during your recent stay with the Hampton Inn & Suites Palestine, Texas. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one, but, it's only through their eyes that we can accurately... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Lindsey was very friendly and helpful. The room was very clean and orderly. The towels were big and clean. Our room was on the first level which was a big surprise. I would definitely stay there again.

Was this review helpful? Yes
HamptonPalestine, Manager at Hampton Inn & Suites Palestine, responded to this review

Thank you so much for your review of the Hampton Inn & Suites in Palestine, TX. It is great to hear that Lindsey was such a great help to you while you stayed with us. Our staff truly try to go the extra mile to accommodate every one of our guests in this manner. We are always looking forward to... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Lindsey Moore provided excellent service and I would recommend the accommodations. Clean, at home features, snacks, soft mattress. Easy access, breakfast, nice dining, private fridge, microwave, clean bathroom, can be as dark or as light as you would like for peaceful sleep

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Timpson, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Finding a place to stay where you are working is great, especially when you know that you will be able to relax and unwind in your break time. That place is Hampton Inn at Palestine, TX. The restaurants and were close to the motel and proximity from my work was close.

Review collected in partnership with Hampton

Was this review helpful? Yes
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Prices are for 1 room, 2 adults
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